Independent Living Charitable Trust
At a glance

- Name
- Independent Living Charitable Trust
- Category
- Mobility aids & useful products
- Address
- 14 Erson Avenue
Royal Oak
Auckland 1061 - Postal Address
- Same as above
- Regions
- Auckland, Waitemata, Counties Manukau
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Karen Beard-Grear
- Owner
- CEO
Photos
Map
Reviews
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Independent Living is a not-for-profit organisation, committed to making daily living easier. We’re your friendly community experts on all things related to disability and maintaining independence.
From generic information through to walking stick testing, products for sale and hire, we can also help you navigate the health and disability sector and access funding options. We offer brochures and information in a wide variety of languages, and we sell a huge tried-and-tested range of daily living aids.
Most importantly, we care about what people can do. We focus on abilities, we find solutions, and we work to understand the unique situation of everyone who comes to us. Many of us have experienced disability ourselves, so what we do has deep personal meaning to us.
Empowering you to live your best life, with ease.
All products can be purchased online at www.ilsnz.org, over the telephone or in-store at Royal Oak, Botany or Browns Bay.
Products include:
* Aids for daily living - reachers, magnifiers, book seats, cleaning products
* Bathroom products - toilet seat raisers, bidets, urinals, grab rails, shower stools, bath and shower mats, waterproof limb protectors
* Bedroom products - electric hi-lo beds, over bed tables, back rests, mattress protectors, dressing aids, continence wear
* Home Living - electric lift chairs, orthopaedic height adjustable chairs, cushions
* Kitchen - jar & can openers, bottle openers, cups, cutlery and plates, vegetable peelers, kettles & trolleys
* Mobility - mobility scooters, powerchairs, wheelchairs, walkers, walking sticks, crutches, ramps, lifting and transfer products
* Wellbeing - aircycles, pedal exercisers, flavour creations food, garden kneelers, pressure stockings, hip & limb protectors.
Other services we offer are:
* a range of hire equipments - wheelchairs, walkers, bathroom equipment, mobility scooters and crutches
* servicing and repairs - from new batteries and tyres to repairs and yearly servicing, we can now help you sort it out
* cleaning your mobility and bathroom equipment (non-electrical) through our Hubscrub cleaning service
Independent Living have three locations within the Auckland area:
*ROYAL OAK STORE: 14 Erson Ave, Royal Oak, ph 09 625 0322, email info@ilsnz.org
*BOTANY STORE: 308 Te Irirangi Drive, Botany South, ph 09 281 5027, email
botany@ilsnz.org
*BROWNS BAY STORE: 13-15 Bute Road, Browns Bay, ph 550 3387, email brownsbay@ilsnz.org
From generic information through to walking stick testing, products for sale and hire, we can also help you navigate the health and disability sector and access funding options. We offer brochures and information in a wide variety of languages, and we sell a huge tried-and-tested range of daily living aids.
Most importantly, we care about what people can do. We focus on abilities, we find solutions, and we work to understand the unique situation of everyone who comes to us. Many of us have experienced disability ourselves, so what we do has deep personal meaning to us.
Empowering you to live your best life, with ease.
All products can be purchased online at www.ilsnz.org, over the telephone or in-store at Royal Oak, Botany or Browns Bay.
Products include:
* Aids for daily living - reachers, magnifiers, book seats, cleaning products
* Bathroom products - toilet seat raisers, bidets, urinals, grab rails, shower stools, bath and shower mats, waterproof limb protectors
* Bedroom products - electric hi-lo beds, over bed tables, back rests, mattress protectors, dressing aids, continence wear
* Home Living - electric lift chairs, orthopaedic height adjustable chairs, cushions
* Kitchen - jar & can openers, bottle openers, cups, cutlery and plates, vegetable peelers, kettles & trolleys
* Mobility - mobility scooters, powerchairs, wheelchairs, walkers, walking sticks, crutches, ramps, lifting and transfer products
* Wellbeing - aircycles, pedal exercisers, flavour creations food, garden kneelers, pressure stockings, hip & limb protectors.
Other services we offer are:
* a range of hire equipments - wheelchairs, walkers, bathroom equipment, mobility scooters and crutches
* servicing and repairs - from new batteries and tyres to repairs and yearly servicing, we can now help you sort it out
* cleaning your mobility and bathroom equipment (non-electrical) through our Hubscrub cleaning service
Independent Living have three locations within the Auckland area:
*ROYAL OAK STORE: 14 Erson Ave, Royal Oak, ph 09 625 0322, email info@ilsnz.org
*BOTANY STORE: 308 Te Irirangi Drive, Botany South, ph 09 281 5027, email
botany@ilsnz.org
*BROWNS BAY STORE: 13-15 Bute Road, Browns Bay, ph 550 3387, email brownsbay@ilsnz.org
Service Description
From FREE advice on disability services, seeking funding and home support, through to the correct height for a walking stick, Independent Living is the one stop service for all things mobility: * advisory service * wheelchair, scooter, walker and walking stick fitting services * scooter and wheelchair repairs * equipment cleaning * equipment hire |
Updated: 10 Mar 2022 |
Suburbs/Districts/Towns Serviced
Greater Auckland for hire, repairs, cleaning nationwide - online store at www.ilsnz.org and advisory service on 0800 625 100 |
Updated: 10 Mar 2022 |
Meeting the needs of older people
From Arthritis to a hip replacement, keeping mobile becomes more difficult with age. We are the experts at maintaining independence regardless of the mobility issue. Through advice, technical support and tested and approved products, we have the solution for you. |
Updated: 13 Mar 2023 |
Access
Access | Status | Details |
---|---|---|
A mobile service | Yes | Equipment repairs Mobility scooter & wheelchair demonstrations Group presentations |
Easy access | Yes | ramp access and wide aisles |
Updated: 10 Mar 2022 |
After Hours
After Hours | Status | Details |
---|---|---|
After Hours | No | leave a message on 0800 625 100 for next day reply or contact info@ilsnz.org |
Updated: 10 Mar 2022 |
Payment
Payment | Status | Details |
---|---|---|
SuperGold Card Discount | Yes | Wheelchairs, mobility scooters, beds and walkers all receive superfood discount |
Free | Yes | Our advisory service and group presentations are free. |
Updated: 10 Mar 2022 |
Languages Spoken
Language | Status | Details |
---|---|---|
Cantonese | Yes | |
Chinese | Yes | Mandarin & Cantonese |
Korean | Yes | |
Mandarin | Yes | |
Sign Language | Yes | by prior arrangement (to book staff on) |
Updated: 10 Mar 2022 |
Equipment & Products
Equipment & Products | Status | Details |
---|---|---|
Clothing | Yes | *Continence wear - disposable and washable *Hip & Limb protectors *Pressure stockings *Non-slip socks *Sock aids *Dressing aids |
Linen | Yes | *Brolly sheets *Waterproof sheets *Duvet protectors *Mattress protectors *Pillow protectors *Chair pads |
Equipment/Aids | Yes | *Toilet seat raisers *Grab rails *Bidets *Non slip mats *Electric beds *Electric lift & orthopaedic chairs *Openers *Cups *Cutlery *Plates *Kettles *Mobility scooters *Wheelchairs *Walkers *Walking sticks *Pedal Exercisers *Food supplements |
Updated: 10 Mar 2022 |
Equipment Options
Equipment Options | Status | Details |
---|---|---|
Service/Repair | Yes | IL offer a repairs and servicing service - whether you've got a powerchair, mobility scooter, walker, wheelchair or other mobility product we can take a look: * servicing and repairs * tyres and inner tubes * puncture repairs * brake cable replacement * battery testing and replacement |
Hire/Lease | Yes | IL hire the following products at competitive rates for short or long term rental: * Wheelchairs * Walkers * Mobility Scooter * Ramps * Crutches |
Purchase | Yes | *Toilet seat raisers *Grab rails *Bidets *Non slip mats *Electric beds *Continence wear *Electric lift & orthopaedic chairs *Openers *Cups *Cutlery *Plates *Kettles *Mobility scooters *Wheelchairs *Walkers *Walking sticks * Aircycles *Pedal Exercisers |
Updated: 4 Dec 2019 |
Additional Branch Locations
Independent Living Botany Store | |
---|---|
Address | 308 Te Irirangi Drive |
Suburb | Botany South |
District | East, South |
City/Town | Auckland |
Phone | 09 281 5027 |
View Email Address | |
Website | https://ilsnz.org/ |
Independent Living Browns Bay Store |
|
Address | 89 Clyde Road |
Suburb | Browns Bay |
District | North |
City/Town | Auckland |
Phone | 09 550 3387 |
View Email Address | |
Website | https://ilsnz.org/ |
Independent Living Royal Oak Store |
|
Address | 14 Erson Ave |
Suburb | Royal Oak |
District | North |
City/Town | Auckland |
Phone | 09 625 3100 |
View Email Address | |
Website | https://ilsnz.org/ |
Updated: 20 Jun 2023 |