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Chubb - VitalCALL Medical Alarms

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Name
Chubb - VitalCALL Medical Alarms
Category
Mobility aids & useful products
Address
Auckland
Regions
Nationwide
Email
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Enjoy the confidence to remain independent in your own home or on the go Enjoy the confidence to remain independent in your own home or on the go Enjoy the confidence to remain independent in your own home or on the go
Peace of mind every step of the way - Vital Call pendant Peace of mind every step of the way - Vital Call pendant Peace of mind every step of the way - Vital Call pendant
Welcome - Vital Call Welcome - Vital Call Welcome - Vital Call

Welcome to VitalCALL this brochure steps you through:

  • What happens in an emergency
  • Using your VitalCALL - tips on wearing your pendant and looking after your pendant
VitalCALL New Zealand is a reputable provider of personal emergency response services that operates 24 hours a day, 7 days a week.
We provide assistance to people who want to live a full, independent and active life, but require the assurance that if assistance is needed, it is only moments away. When you need it most, the VitalCALL team is right by your side giving you independence and freedom

WHY CHOOSE VITALCALL?
At VitalCALL, we care about you.
Our response centre is committed, and we simply love what we do.
We are passionate about your right to be free, and our goal is to ensure you remain independent in the comfort of your own home.
You will be monitored by highly skilled operators, in the event of an emergency.

VitalCALL is New Zealand’s provider of 24 hours a day, 7-days a week PERS (Personal Emergency Response System), providing a total personal monitoring solution. Don’t wait for a fall or a scare to get your loved one the assistance they need.

FOR RETIREMENT AND INDEPENDENT LIVING ORGANISATIONS
At VitalCALL we understand how important it is for your residents to be independent and confident in their homes.
Villages will enable residents the security of quick voice contact with our emergency response centre.

VitalCALL has a range of products to suite individual needs, including Mobile Pendants, In-House Solutions and Fall Detection Devices.

VitalCALL is a Ministry Of Social Development approved Medical Alarm Provider, thus your personal emergency alarm may be subsidized.
For a FREE no obligation demonstration - Call 0800 10 20 30
Testimonials
Testimonials
Thank you VitalCALL for sending an ambulance when you could not contact my Mum recently. My Mum had locked her self out of the house whilst i was on my holiday, she would have been on her own for hours if this had not happened, I know now how great your product is ~ Alexe Nixon

Excellent service peace of mind for me and my 90 year old father. Staff are amazing and so caring ~ Jayne Long

Updated: 17 Feb 2025

Service Description
Service Description
VitalCALL is a personal emergency alarm. When the pendant is pressed or a fall is detected by the pendant, a signal is sent to the base unit, which in turn calls our response centre. There is no need to pick up your phone - our response operators will speak to you through the base unit, assess your needs and send help if required. Even if the operator cannot hear you, VitalCALL will send
help.

Updated: 17 Feb 2025

Suburbs/Districts/Towns Serviced
Suburbs/Districts/Towns Serviced
Nationwide

Updated: 17 Feb 2025

Meeting the needs of older people
Meeting the needs of older people
PEACE OF MIND
To Remain Independent In The Comfort Of Your Own Home or Retirement Village

The VitalCALL personal monitoring solution assists your organization in increasing its efficiency:

Maintaining and servicing all equipment (excluding intentional damage)
Reporting of residents activations, enabling care providers to review the residents care to ensure that the most appropriate care level is being delivered
Free up your care staff from responding to false activations
Reducing the need for extra staff during weekend and night shifts as the VitalCALL Response Centre operates 24/7/365
Reducing the WHS (Workplace Health & Safety) risk of lone staff being onsite at the village

Updated: 22 Jan 2025

Access
Access
Access Status Details
A mobile service Yes Whether you are heading to the shops, walking on the beach, or visiting friends, the VitalCALL GO™ gives you peace of mind every step of the way. The VitalCALL GO™ pendant is a mobile personal emergency pendant with 4G cellular and GPS technology for summoning help any time, and from anywhere there is 4G cellular and GPS coverage. Features:- 4G cellular coverage, Hands-free communication, GPS location capability, Falls detection, Wireless charging, Water-resistant (IP67), Lost and Flight modes.
Easy access Yes 4G cellular coverage (Spark & ONE Networks)

Updated: 17 Feb 2025

After Hours
After Hours
After Hours Status Details
After Hours Yes VitalCALL is New Zealand’s provider of 24 hours a day, 7-days a week PERS (Personal Emergency Response System), providing a total personal monitoring solution.

Updated: 17 Feb 2025

Payment
Payment
Payment Status Details
Subsidy may be available Yes VitalCALL is accredited by the Ministry of Social Development as a emergency alarm provider. This means your monitored Emergency alarm may be funded. Are you eligible for funding? Funding options for emergency alarm services may be possible through your disability allowance. In order to apply for a disability allowance the person who requires an emergency alarm must: have a health condition or disability that’s likely to last at least 6 months from when they were diagnosed. have ongoing costs associated with the health condition or disability not covered by another agency. be a senior living independently in their own home. have a health practitioner also confirm that the person has a need for the alarm. If you are not receiving a disability allowance, but meet the eligibility criteria you will need to apply by completing the Disability Application Form. As part of VitalCALL’s free no obligation home demonstration our representative will advise you of the steps required to apply for funding through WINZ. For more information visit the New Zealand Government’s website or contact us.

Updated: 18 Nov 2024

Languages Spoken
Languages Spoken
Language Status Details
English Yes

Updated: 17 Feb 2025

Equipment & Products
Equipment & Products
Equipment & Products Status Details
Alarms/Security Systems Yes
Personal Alarms Yes
Equipment/Aids Yes

Updated: 19 Nov 2024

Equipment Options
Equipment Options
Equipment Options Status Details
Service/Repair Yes

Updated: 19 Nov 2024

ACC
ACC
ACC Status Details
Approved Yes ACC Approved Provider

Updated: 17 Feb 2025