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Guardian Support Services

At a glance
Name
Guardian Support Services
Category
Medical Alarms
Address
Hamilton
Postal Address
Same as above
Regions
Nationwide
Mobile
View Mobile Number
Email
View Email Address
Web
Visit Website
Social Media
Personnel
Manager
John - Bennett
Owner
John - Bennett
Photos
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FAMILY MANAGED - Wearable & Mobile Devices for loved ones living with cognitive-related conditions

At Guardian Support Services, we support families across Aotearoa to look after the people they love, especially those living with cognitive conditions such as dementia, Alzheimer's, autism, or brain injury.

We are a service that provides a range of easy-to-use wearable devices with built-in GPS tracking, SOS emergency alerts, and Mobile communication. We help families stay connected, informed, and reassured. Whether you're supporting a loved one at home or remotely, our devices offer a flexible, family-managed alternative to traditional medical alarms.

FAMILY OR CAREGIVER MANAGED - (an alternative to traditional medical alert systems)

Peace of mind for families and support teams - 4G, GPS-enabled wearable or mobile devices to support independent living as well as residential care.
Testimonials
Testimonials
Andrew Fishes
"Great interaction between firm and myself, nothing a problem. Recommend highly. Kindness included free of charge. - Jan Newcombe
Future JB went above and beyond in setting up my Mum with a tracker and Geofence.
It worked well and made life less stressful for us and the care home staff!"

Jan Newcombe
"The watch is an affordable way to keep in contact with a person ( in our case with Aphasia when you have had strokes, physically able but have lost the language base and other people can't understand them). He can do three easy things -swipe, tap, tap, I am at home while he has his walk and my cellphone rings as tap three is me . He can either communicate, or I can have the tracker turned on and that tells where he is. I can get the car out.
Great interaction between firm and myself, nothing a problem. Recommend highly. Kindness included free of charge."

Doreen Hassall
"I was 83 years old and my husband 92 years old in January 2024. My husband had health issues which required me to be close by and/or able to monitor him at all times. He had a St John's Medical Alarm but, like many others in his age group did not want to "bother" them so would not press his alarm. A friend found the Guardian Support Services information on the net and sent it to me. I contacted (JB) who supplies this equipment and he was most helpful in answering all my questions. He allows a one month free trial to ensure you are happy with the watch, which was a big help. Not being as tech savvy as some of the younger generation I had many questions along the way and John was easy to contact and very patient.
I cannot speak highly enough of the courtesy, kindness, information and follow ups that John did in this time and continued to be available to me throughout. I wish him well for the future. I am happy for John to give my email address to any prospective client who may wish to verify these comments."

Updated: 9 Jun 2025

Service Description
Service Description
Our technology empowers people to remain active and independent while creating a safety net that respects dignity and enhances well-being. We work directly with families, support agencies, and care professionals to customise solutions that meet real-world needs for seniors who walk daily to children with neurodiversity.

Let’s talk about what will work best for your whānau.
Contact us today for a free consultation and device trial.

Updated: 9 Jun 2025

Suburbs/Districts/Towns Serviced
Suburbs/Districts/Towns Serviced
National Service

Updated: 9 Jun 2025

Meeting the needs of older people
Meeting the needs of older people
Supporting Independence with Safety, Dignity, and Connection

For people living with cognitive conditions, mild memory loss, mobility challenges, or other health concerns, our wearable devices offer freedom with a built-in safety net. If someone becomes disoriented or experiences a fall, help is just the press of a button away—no landline or home hub required.

Whānau or caregivers can also check in through live location tracking if they become concerned and can discreetly stay connected to their whereabouts, offering peace of mind while respecting the person’s dignity and independence.

Many people are reluctant to wear devices that feel clinical or make them stand out. That’s why our range includes discreet, comfortable options, from elegant pendants to modern watch-style devices, that fit easily into everyday life. Each device is personally configured to match the user’s lifestyle, routines, and capabilities, whether they’re still out walking, visiting friends, or gradually moving toward more supported living.

At Guardian Support Services, we help families stay connected to what matters while staying safe, supported, and respected.

Updated: 16 Jul 2025

Equipment & Products
Equipment & Products
Equipment & Products Status Details
Personal Alarms Yes 4G - GPS LifeGuard Watch 4G - GPS LifeGuard Pendant

Updated: 9 Jun 2025

What's New
What's New
Facility Image

Introducing the KISA Phone – Keeping Communication Simple & Families Connected

At Guardian Support Services, we’re proud to be the official NZ agency for the KISA Phone, a purposely simple, custom-built mobile phone designed to meet the unique needs of individuals living with:
- Cognitive Decline or Alzheimer’s
- Vision loss
- Intellectual or developmental disabilities
- Age-related decline

No screens. No menus. Just connection.

The KISA Phone removes the complexity of modern smartphones and replaces it with confidence and clarity:

  • Large, easy-press buttons with custom names or images
  • Clear, loud sound for effortless conversations
  • One-touch SOS button for instant help
  • Fall monitor – lightweight enough to wear on a lanyard
  • Optional GPS tracking for peace of mind
  • Optional reminders to support daily routines
  • Long battery life – less to remember, more time to enjoy


Every device is custom-built for the user, making it one of the most accessible and user-friendly phones available for those who find smartphones overwhelming.

Whether you’re a caregiver, clinician, or family member, the KISA Phone empowers people to stay connected, independent, and safe.

Want to know more? Contact us to learn about pricing, delivery, and available designs.

Updated: 16 Jul 2025


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