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Familyr - Family Alert Medical Alarms

At a glance
Name
Familyr - Family Alert Medical Alarms
Category
Medical Alarms
Address
Ellerslie
Auckland
Postal Address
PO Box 87521
Meadowbank
Auckland 1472
Regions
Nationwide
Phone
View Phone Number
Email
View Email Address
Web
Visit Website
Personnel
Manager
Christine Guang - 0800 400 915
Owner
Marc Robinson - 0800 400 915
Media
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Preview File Description
Familyr Family Alert & Response Familyr Family Alert & Response Familyr Family Alert & Response

Familyr - the Medical alarm with inbuilt Auto fall detect and GPS location finding. 

Personal Alarm – Press the SOS during a medical eventpanic, duress or simply when you need help, and the device will send out an SMS to up to 10 people of your choice. You can even program the alarm to start calling those phone numbers. You can even include 111

LOCATION FINDING – If you’re worried for an elderly person that may wander, trying to locate a family member if they are missing or even track a loved one- simply text ‘Loc’ (for locate) anytime and the Familyr Alarm will respond by returning an SMS with the user’s location. This SMS  will contain the Google Maps hyperlink, simply tapping the link will display the location of the wearer on Google Maps or internet browser. 

GEOFENCE – Create Safezones - if a person enters or leaves an area, the persons monitoring the units will be notified by SMS of GEO Fence being broken. Great for those that tend to wander or have dementia. 

FALL DETECTION – Are you worried about falls? The alarms includes Fall Detection with audible false alert message  that wearers can cancel for false alarms. 

RECEIVING AND MAKING A NORMAL PHONE CALL – Call into the personal security alarm anytime and the incoming call can be answered by the user pressing the SOS button momentarily. Press and hold the discreet side call button to make a normal phone call to the first emergency contact. 

Works in the home or wherever you are, providing you have 4G cellular coverage. 

No ongoing fees. 30 Day Money back guarantee

30 Day Money Back Guarantee – Lifetime Support – Own Your Safety, Don’t Rent It

If you are worried about a loved one having a fall, needing medical assistance or wandering, Mercari Technologies 'Familyr' Family alert alarm can give you peace of mind.

A fully mobile, Personal Medical Alarm that can go anywhere with you. Works within or outside your home, our alarms give greater independence and a better quality of life.

One touch of a button SOS can reach out up to 10 Personal Emergency Contacts or 111.

Great for those living independently.

In an emergency, contact someone you know. Thats Familyr!

From Only $779+gst
Service Description
Service Description
FAMILYR
Family Alert & Response
NZ’s #1 Family Monitored Personal Safety Alarm System for Safety and Independence
Familyr is a mobile personal emergency response system (mPERS or PERS) designed to contact friends, family or neighbours during an emergency.

Family members are often more aware of parents’ or loved ones medical history, specific emotional or physical needs. They can provide tailored support and make informed decisions about the best course of action for a loved one if a situation arises.

Designed for those who choose to live independently, who are mobile and active that may have an illness, disability, injury or at risk of falling. It can also help elderly, persons living alone, or anyone at risk.

Familyr is a personal alarm monitored by Friends & Family with SOS/Panic button, integrated Fall detection, GPS tracking and more.

Familyr has no professional monitoring fees and can even be programmed to call 111 directly.

In an emergency, talk to someone you know. That’s Familyr.

Greater Independence, Peace of Mind

Updated: 7 Aug 2025

Suburbs/Districts/Towns Serviced
Suburbs/Districts/Towns Serviced
New Zealand

Updated: 17 Jul 2024

Meeting the needs of older people
Meeting the needs of older people
The Familyr Medical Alert Alarm is an advanced device designed to provide assistance in medical emergencies or situations that pose a threat to life. If you’re an elderly individual or someone concerned about the well-being of an older or disabled adult living alone, this device offers additional security and peace of mind.

This user-friendly device is specifically tailored to appeal to the elderly, ensuring simplicity and ease of use. It functions as an emergency alarm system that facilitates immediate communication in case of falls, manual SOS activation, Panic, Wandering or other emergencies. The Personal Medical Alert Alarm is an excellent option for elderly, seniors, chronically ill individuals, and their loved ones, who wish to enhance safety and provide reassurance. Our Familyr medical alarms for the elderly can be worn on the wrist, around the neck or attached to clothing.

This innovative technology offers cost-effective and adaptable emergency communication capabilities in any location with cellular service, ranging from a room to an entire city or country. It is designed to cater to various scenarios, whether it’s a farmer working in the field, a lone worker in a warehouse, or an aged resident who may have wandered away from a safe perimeter. The device, which is low-cost and palm-sized, utilizes a combination of GPS, Wifi, and GSM technologies to pinpoint the person’s location within approximately 2.5 meters. Even in locations without direct sky visibility, such as buildings or carparks, it can provide a “relative” location using GSM and Wi-Fi signals. In essence, the Familyr Medical Alert Alarm can be seen as a simple mobile phone with built-in GPS satellite tracking capabilities.

To operate the device, you need a SIM card (Not supplied) and pressing the SOS button triggers an SMS to be sent to up to ten emergency contacts. This SMS includes a Google Maps or Internet Browser link that identifies the user’s location. The first person to call the pendant will establish voice-to-voice communication through the device’s excellent speaker and microphone. Alternatively you can have the device start calling your contacts as you have programmed. You may also even include 111 on your list.

Moreover, this innovative device offers additional features such as movement, geofence, and over-speed alarms, among others. Programming the device is straightforward, as you can easily send commands via text message from any mobile phone.

Investing in the Familyr Medical Alert Alarm is a proactive step towards enhancing your safety and peace of mind. With its user-friendly design, advanced features, and reliable communication capabilities, this device provides a valuable solution for elderly individuals and their families

Take the first step in enhancing your safety and peace of mind by investing in the Familyr Medical Alert Alarm today.

Updated: 7 Aug 2025

Payment
Payment
Payment Status Details
Payment required Yes
Subsidy may be available Yes

Updated: 7 Aug 2025

Languages Spoken
Languages Spoken
Language Status Details
Chinese Yes
English Yes

Updated: 17 Jul 2024

ACC
ACC
ACC Status Details
Approved Yes ACC Quotes Available. Ask your case manager to get in touch

Updated: 7 Aug 2025


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