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Lumin

General  
Enquiry
At a glance
Name
Lumin
Category
IT & communications
Address
Auckland
Regions
Nationwide
Phone
View Phone Number
Email
View Email Address
Web
Visit Website
Social Media
Personnel
Owner
Paul Wilson & Nick Marfleet
General Manager NZ
Ange Stewart - 021 838 211
Account Manager NZ
Jess Hammond - 0211 995 160
Media
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At Lumin, we provide intuitive assistive technology that helps people live safer, more connected, and more independent lives, while also supporting retirement village teams to deliver better care, communication, and support resident engagement.

Residents can access Lumin through our custom built, remotely managed screen or the easy to use digital companion app.

We help residents:
STAY SAFE – Lumin screens are monitored to ensure they’re always on. If support is needed, users can reach out to their nominated supporters or connect to a 24/7 monitoring call centre.
STAY CONNECTED – We remove the barriers to staying in touch with loved ones and carers through easy messaging, phone, and video calls.
STAY INDEPENDENT – With shared calendars, medication reminders, and real-time village updates, residents stay involved in their routines and the community around them.

We help retirement villages:
STREAMLINE COMMUNICATIONS – Send instant updates directly to resident screens, reducing the need for printed notices and a activity calendars.
ENHANCE WELLBEING – Empower residents to manage their own day to day while knowing support is always close by.
SAVE STAFF TIME – With remote content & comms management Lumin gives staff back valuable time to focus on care and connection.
Lumin builds connected, informed, and empowered communities where everyone benefits.
Testimonials
Testimonials
"It is quick and easy to use, for setting up events, sending maintenance requests and sending out messages. It also has saved all that paperwork and trips out to mailboxes. Highly recommend Lumin as a solution for your main communication avenue in your village."
The Sterling

“We have been genuinely impressed with the Lumin product and team from the outset, as have our residents. It really differentiates our resident offer when it comes to convenience, communication and safety.”
Buxton Group, Nolan Stevens - CFO

"It's a brilliant piece of equipment! It's the right size, it's clear, and it fits everything that I need. If only others would know about Lumin, what a brilliant device it is, and that they have great support service!"
Leone, Lumin user

Updated: 30 May 2025

Suburbs/Districts/Towns Serviced
Suburbs/Districts/Towns Serviced
All New Zealand

Updated: 2 Jun 2025

Languages Spoken
Languages Spoken
Language Status Details
English Yes

Updated: 2 Jun 2025