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Yvette Williams

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At a glance
Vacancy
Soon
Name
Yvette Williams
Category
Hospital Care
Address
383 Highgate
Roslyn
Dunedin
Postal Address
383 Highgate
Roslyn
Dunedin 9010
DHB
Southern (Otago)
Phone
03 464 0390
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Gail Miller - 03 464 0390
Owner
Ryman Healthcare Ltd
Clincial Manager
Paula Kennard
Other services
Media
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Yvette's Accolades Winter Newsletter 2019 Yvette's Accolades Winter Newsletter 2019 Yvette's Accolades Winter Newsletter 2019

View our latest newsletter here. You will get a glimpse at village life and what's been happening lately.

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Description
Your health needs may change over time and if they do, it’s good to know you won’t have to move again. At Yvette Williams Retirement Village, we’re dedicated to caring for you now and into your future.

As well as independent living and assisted living in serviced apartments, we also provide resthome, hospital and specialist dementia care. Providing the full range of living and care options is just one of Ryman’s points of difference.

Since 2014, we’ve repeatedly won the Reader’s Digest Trusted Brand: Aged Care and Retirement Villages award. And we’ve been awarded the gold medal four times in the Reader’s Digest Quality Service award.

Of all the large providers in New Zealand (with 15 villages or more), Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health.

Yvette Williams is one such village that has achieved this ‘gold standard’ in care. To achieve this, it has been determined that the care centre, which includes our hospital, has exceeded the sector standard for aged care.

Innovations such as our custom-made electronic care app, myRyman, contribute to this high standard. In every care room, a device enables nurses and carers to see and record information about each resident. This award-winning technology creates greater efficiencies, allowing our teams to spend more time with residents as a result.

A clinical manager and unit coordinators oversee our trained carers and registered nurses in the delivery of your daily care.

In hospital care, a registered nurse is always on duty, and our on-call doctor is always available. Wherever possible, the same team members will care for you each day.

Private rooms are warm and spacious, and every room includes an ensuite bathroom. There are monitored call bells in your room and ensuite. To ensure a prompt response, all of our nursing and care staff carry a pager that alerts them if a resident rings their bell.

We provide all your meals and snacks form our seasonal Delicious menu. Meals are prepared fresh on site by our village chefs, with a choice of three main courses, including a vegetarian option. We also cater for special dietary requirements.

Amenities include a hair and beauty salon. To ensure your safety at all times, we have 24-hour security on site. Our village also has emergency generators in our care centre, serviced apartments and village centre.

What really makes a difference in Ryman care centres, is the daily dedication of our caring teams. Residents and their families think the world of our nurses and carers. And because our staff ratios are some of the highest in the care sector, the individualised care we provide creates the unique experience that residents tell us they love.

Choosing the right care centre is one of the most important decisions you will make. At Yvette Willaims, our dedication to care begins even before you or your loved one has moved in.

The lifestyle at Yvette Williams Retirement Village has so many wonderful aspects. We appreciate that everyone has different needs and expectations, so we encourage you to come and visit.

Compare our care centre with other providers, and join in with the activities or events on offer. That way, you’ll obtain a real appreciation of the care centre lifestyle, and whether you can see yourself living there.

You’ll be supported by our care team every step of the way, to ensure your move into hospital care is a smooth and informed transition.

We look forward to introducing you to our warm and caring community.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 15 Aug 2018
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 55
Vacancy Soon
Impending vacancy Yes
Additional Room CostsYes
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 24 Oct 2019
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes Registered Nurses are on Duty 24 hours per day on rostered shifts
Nurse Practitioner Negotiable We are able to access the expert advise of a Nurse Practitioner should this be required.
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes As much as possible, the same Caregivers will care for you each shift so they get to know you well. All of our Caregivers are supported to undertake training in care of the Older Person.
Physiotherapist Yes Available 3 mornings per week. Physio aide on duty 5 mornings per week
Activities Co-ordinator Yes We have dedicated Activities Coordinators in the Hospital Unit who work 5 days a week to deliver a wide range of activities for the resident to participate in should they wish.
Hairdresser Yes Donna is on site every Tuesday and Wednesday morning in our lovely , well equipped salon. Donna is available by appointment at other times for special occasions as required.
Podiatrist Yes Regular 6-8 weekly cycle , available to all residents
Dietitian Yes
Kaumatua Yes
Chaplain/Spiritual Advisor Yes
Updated: 8 Feb 2017
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes We have oxygen concentrators available on site for the private use of hospital residents if this is their prescribed therapy.
Gastronomy/Nasogastric Management Yes Should a resident require this level of treatment our staff are trained in this type of intervention.
End of Life/Palliative Care Yes As above
Wound Care Yes Staff all skilled in current best practice in wound care and we are always keen to elicit expert advice or review as required.
Diabetic Care Yes Our staff are well trained in diabetic care and we are able to cater for diabetic diets.
Continence Advice Yes Our staff are well trained in continence management and we also have the ability to access specialist review as required.
Stomal Therapy Yes We are happy to access this service via the DHB as required.
Stroke Rehabilitation Yes We have a visiting physiotherapist who will assess each resident and develop an individualised physical programme as appropriate.
Infection Control Yes We have an Infection Prevention Nurse who overviews all our infection prevention processes and all staff are trained in infection prevention techniques.
Clinical Management Yes Paula Kennard is our Clinical Manager. Paula is highly experienced in caring for the older person and leads a team of skilled and committed registered nurses and care givers.
Other Specialties Yes Our company has access to highly specialised nursing clinicans as required.
Updated: 8 Feb 2017
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We do cater for Respite and welcome your call to discuss options
Carer Support Yes We do cater for both and welcome your call to discuss options
Subsidised Yes
Private Paying Yes
Updated: 8 Feb 2017
Features
Features
FeatureStatusDetails
May Bring Own Furniture Yes Every room is fully firnished, however should you wish to bring extra furniture for your bedroom please discuss this with Gail.
Single Rooms Yes All our rooms are single with ensuite. The rooms are beautifully proportioned and furnished with an electric bed, bedside cabinet and low boy as well as a wardrobe. There is a call bell beside the bed and ensuite
Rooms suitable for a couple Yes We have a number of large rooms that could be used to accommodate a couple. Simply check with Gail to ascertain the availability of these rooms.
Ensuite Yes Yes every bedroom has its own ensuite with toilet, shower and handbasin.
Alcohol Permitted Yes We have Happy Hour every week.
Pets In Residence Yes Some of our residents do bring pets with them however please always discuss this with Gail prior to making these arrangements as we do need to ensure your pet will be able to settle in our environment.
Negotiate To Bring Own Pet Yes As above
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes Please feel welcome to contact Gail Miller the Village Manager to discuss your specific requirements at anytime.
Lounges/seating areas Yes We have a large lounge available for our residents as well as a second lounge that is smaller and more intimate for residents looking for a quieter area to relax in.
Primary Health Funded Short Term Care Yes As above
Palliative Care Contract Yes As above
Day Programme for day stay clients Yes Please do not hesitate to contact Gail for further information.
Outings Yes We have vans and activity staff who will assist you to get out and about.
Whanau Room No
Maori Kaupapa Yes Please discuss this with Gail.
Residents Committee No We hold meetings for residents every two months. All residents are invited to this meeting.
Family Committee No We hold relatives meetings twice a year. As well as this we always encourage family and friends to contact Gail Miller direct and immediately if there is any issue of concern as we are committed to ensuring that we meet your expectations.
Newsletter Yes A newsletter is prepared and available every 4 months.
Policy for management of challenging behaviour Yes Please discuss this with our Clinical Manager.
Confused Residents Yes As above
Rural Setting Yes The views from this facility are beautiful with delightful gardens that are full of colour and interest.
Semi-Secure Yes
Updated: 8 Feb 2017
Interests & Activities
Interests & Activities
We have Activity Coordinators who assist our residents participate in a variety of activities that be group focussed or one on one.
Updated: 8 Feb 2017
Languages Spoken
Languages Spoken
LanguageStatusDetails
English Yes
Other Details Yes We will access the services of an interpreter should this be required.
Updated: 8 Feb 2017
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
(Other comments) Yes We assist residents to participate in the religious practice of their choice.
Updated: 8 Feb 2017

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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