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Both my parents spent the last five years of their lives at Windsorcare - my mother in the Special Care Unit, and eventually the Hospital Level care, and my father in a cottage in the Village, followed by Resthome and Hospital Level/palliative care. My father enjoyed his cottage, making many friends among other residents and staff. All the staff at Windsorcare, at all levels, were friendly, professional and devoted to the elderly in their care. They not only became a second family to my parents, who were treated with love, respect and dignity at all times, but also gave wonderful support to me and my family. Highly recommended!
Detail | Status |
---|---|
Contract with DHB | Yes |
Certification | Yes |
ORA Applies | No |
Updated: 26 Sep 2019 |
Detail | Status |
---|---|
Approximate number of beds at this level of care | 40 |
Vacancy | No |
Enquiries are always welcome. For further information and to view our facility, please contact Gene Ruiz on 03 385 3179.. | |
Impending vacancy | No |
Premium Room Charges | Some Rooms |
MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
Updated: 13 Dec 2019 |
Type | Hours Per Week | Status | Details |
---|---|---|---|
Registered Nurse | Yes | 12 (incl. managers) | |
Enrolled Nurse | Yes | three | |
Healthcare Assistants/Caregivers | Yes | 50 | |
Physiotherapist | Yes | contracted | |
Social Worker (on site) | Yes | contracted, as required | |
Diversional Therapist | Yes | 2 | |
Activities Co-ordinator | Yes | 1 (qualified), 1 assistant | |
Hairdresser | Yes | Visits twice a week | |
Podiatrist | Yes | contracted | |
Dietitian | Yes | contracted | |
Chaplain/Spiritual Advisor | Yes | Visits on request. Church services on site once a fortnight. | |
Updated: 26 Sep 2019 |
Specialities or Areas of Expertise | Status | Details |
---|---|---|
Oxygen Management | Yes | |
Gastronomy/Nasogastric Management | Yes | |
Palliative Care (Contracted) | Yes | |
End of Life/Palliative Care | Yes | |
Wound Care | Yes | |
Infection Control | Yes | |
Clinical Management | Yes | |
Updated: 26 Sep 2019 |
Respite, Carer Support or other Short Stay | Status | Details |
---|---|---|
Respite | Yes | |
Subsidised | Yes | |
Private Paying | Yes | |
Updated: 26 Sep 2019 |
Feature | Status | Details |
---|---|---|
May Bring Own Furniture | Yes | Some limitations |
Single Rooms | Yes | |
Shared Rooms | Yes | |
Ensuite | Yes | |
Alcohol Permitted | Yes | Negotiable |
Pets In Residence | Yes | We have a resident cat in our Rest Home. We encourage visits from family pets. Dogs must be on a leash when visiting. |
Negotiate To Bring Own Pet | Yes | may be negotiable |
Phone Access In Own Room | Yes | At residents cost |
Wifi | Yes | |
Cater for under 65 yrs with Disability | Yes | |
Lounges/seating areas | Yes | Lounges, separate dining room, seating in sunny atriums at the end of each wing |
Gay / LGBT IQ Friendly | Yes | |
Primary Health Funded Short Term Care | Yes | |
Provide End of Life/Palliative Care | Yes | |
Palliative Care Contract | Yes | |
Outings | Yes | regular van outings |
Whanau Room | Yes | |
Residents Committee | Yes | |
Newsletter | Yes | |
Policy for management of challenging behaviour | Yes | |
Smoking Permitted | Yes | Negotiable-outside the building |
Updated: 26 Sep 2019 |
Not for profit organisation. |
Updated: 26 Sep 2019 |
Varied activities -housie, bowls, entertainers regularly. Activity program, Age Concern, Alzheimer's Society, BBQ, Billiards, Blind Foundation, Board games, Bowls, Breakfast in bed, Church, Electric beds, Entertainers, Entertainment, Exercises, Garden, Housie, Indoor Games, Library, Pool table, Rotary, RSA, Videos |
Updated: 26 Sep 2019 |
Topic | Details | |
---|---|---|
Details about Meals | Main meal - midday Breakfast in bed/room Happy Hour - Wednesday and Sunday | |
Staffing Qualifications and Details | Registered Nurses on duty 24/7 | |
What's included in your fees and what's not | Please contact manager for details. | |
Updated: 26 Sep 2019 |
Language | Status | Details |
---|---|---|
English | Yes | |
Fijian Indian | Yes | |
Filipino | Yes | |
Updated: 26 Sep 2019 |
Location | Distance | Details |
---|---|---|
Public Transport | 0.05 km | Main bus services as well as Metro and Orbiter buses from the Mall. A bus stop outside our gate. |
Shops | 0.05 km | Directly opposite The Palms Mall. (crossing from Golf Links Road.) Large Countdown supermarket, banks, post office, movie theatres and many specialty stores. |
Mall | 0.05 km | Directly opposite The Palms Mall. (crossing from Golf Links Road.) Large Countdown supermarket, banks, post office, movie theatres and many specialty stores. Cafes and restaurants. |
Parks | 0.50 km | Burwood Park |
Library | 0.05 km | The Shirley library is situated within the Mall site adjacent to our facility. |
Updated: 26 Sep 2019 |
Credentials & Membership RC | Status | Details |
---|---|---|
CareerForce | Yes | |
National Certificate in Community Support Services (Core Competencies) | Yes | |
National Certificate in Community Support Services (Residential) | Yes | |
National Certificate in Diversional Therapy | Yes | |
National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | |
New Zealand Aged Care Association (NZACA) | Yes | |
Registered Retirement Village? | Yes | |
Rest Home MOH Audit Report Available. | Yes | |
Retirement Village Accreditation (Expiry date) | Yes | |
Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
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Updated: 26 Sep 2019 |
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.