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WINDSORCARE Village - Hospital

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Information Pack
At a glance
Vacancy
No
Name
WINDSORCARE Village
Category
Hospital Care
Address
1 Horseshoe Lake Road
Shirley
Christchurch 8061
DHB
Canterbury
Phone
03) 385 3179
Fax
(03) 385 8176
Email
View Email Address
Personnel
Manager
Dr Warren Smith, PhD - (03) 385 3179
Owner
Windsor House Cottage Trust
Other services
Photos
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A wonderful place to call home

Both my parents spent the last five years of their lives at Windsorcare - my mother in the Special Care Unit, and eventually the Hospital Level care, and my father in a cottage in the Village, followed by Resthome and Hospital Level/palliative care. My father enjoyed his cottage, making many friends among other residents and staff. All the staff at Windsorcare, at all levels, were friendly, professional and devoted to the elderly in their care. They not only became a second family to my parents, who were treated with love, respect and dignity at all times, but also gave wonderful support to me and my family. Highly recommended!

Description
Windsor House exists to provide a safe and caring residential environment for the older people of Christchurch, whilst respecting the uniqueness and fostering the potential of each individual.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 26 Sep 2019
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 40
Vacancy No
Enquiries are always welcome. For further information and to view our facility, please contact Gene Ruiz on 03 385 3179..
Impending vacancy No
Additional Room CostsSome Rooms
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 18 Oct 2019
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes 12 (incl. managers)
Enrolled Nurse Yes three
Healthcare Assistants/Caregivers Yes 50
Physiotherapist Yes contracted
Social Worker (on site) Yes contracted, as required
Diversional Therapist Yes 2
Activities Co-ordinator Yes 1 (qualified), 1 assistant
Hairdresser Yes Visits twice a week
Podiatrist Yes contracted
Dietitian Yes contracted
Chaplain/Spiritual Advisor Yes Visits on request. Church services on site once a fortnight.
Updated: 26 Sep 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes
Wound Care Yes
Infection Control Yes
Clinical Management Yes
Updated: 26 Sep 2019
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes
Subsidised Yes
Private Paying Yes
Updated: 26 Sep 2019
Features
Features
FeatureStatusDetails
May Bring Own Furniture Yes Some limitations
Single Rooms Yes
Shared Rooms Yes
Ensuite Yes
Alcohol Permitted Yes Negotiable
Pets In Residence Yes We have a resident cat in our Rest Home. We encourage visits from family pets. Dogs must be on a leash when visiting.
Negotiate To Bring Own Pet Yes may be negotiable
Phone Access In Own Room Yes At residents cost
Wifi Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes Lounges, separate dining room, seating in sunny atriums at the end of each wing
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes
Outings Yes regular van outings
Whanau Room Yes
Residents Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Smoking Permitted Yes Negotiable-outside the building
Updated: 26 Sep 2019
Special Features
Special Features
Not for profit organisation.
Updated: 26 Sep 2019
Interests & Activities
Interests & Activities
Varied activities -housie, bowls, entertainers regularly. Activity program, Age Concern, Alzheimer's Society, BBQ, Billiards, Blind Foundation, Board games, Bowls, Breakfast in bed, Church, Electric beds, Entertainers, Entertainment, Exercises, Garden, Housie, Indoor Games, Library, Pool table, Rotary, RSA, Videos
Updated: 26 Sep 2019
Additional Information
Additional Information
TopicDetails
Details about Meals Main meal - midday Breakfast in bed/room Happy Hour - Wednesday and Sunday
Staffing Qualifications and Details Registered Nurses on duty 24/7
What's included in your fees and what's not Please contact manager for details.
Updated: 26 Sep 2019
Languages Spoken
Languages Spoken
LanguageStatusDetails
English Yes
Fijian Indian Yes
Filipino Yes
Updated: 26 Sep 2019
Distances
Distances
LocationDistanceDetails
Public Transport 0.05 km Main bus services as well as Metro and Orbiter buses from the Mall. A bus stop outside our gate.
Shops 0.05 km Directly opposite The Palms Mall. (crossing from Golf Links Road.) Large Countdown supermarket, banks, post office, movie theatres and many specialty stores.
Mall 0.05 km Directly opposite The Palms Mall. (crossing from Golf Links Road.) Large Countdown supermarket, banks, post office, movie theatres and many specialty stores. Cafes and restaurants.
Parks 0.50 km Burwood Park
Library 0.05 km The Shirley library is situated within the Mall site adjacent to our facility.
Updated: 26 Sep 2019
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
CareerForce Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
National Certificate in Diversional Therapy Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes
Retirement Village Accreditation (Expiry date) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
CareerForce New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 26 Sep 2019

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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