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WINDSORCARE Village - Hospital

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At a glance
Hospital Care
1 Horseshoe Lake Road
Christchurch 8061
03) 385 3179
(03) 385 8176
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Warren Smith - (03) 385 3179
Windsor House Cottage Trust
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A wonderful place to call home

Both my parents spent the last five years of their lives at Windsorcare - my mother in the Special Care Unit, and eventually the Hospital Level care, and my father in a cottage in the Village, followed by Resthome and Hospital Level/palliative care. My father enjoyed his cottage, making many friends among other residents and staff. All the staff at Windsorcare, at all levels, were friendly, professional and devoted to the elderly in their care. They not only became a second family to my parents, who were treated with love, respect and dignity at all times, but also gave wonderful support to me and my family. Highly recommended!

Windsor House exists to provide a safe and caring residential environment for the older people of Christchurch, whilst respecting the uniqueness and fostering the potential of each individual.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 7 Feb 2013
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 40
Vacancy No
Enquiries are always welcome. For further information and to view our facility, please contact Gene Ruiz on 03 385 3179..
Impending vacancy No
Additional Room CostsSome Rooms
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 23 Aug 2019
TypeHours Per WeekStatusDetails
Registered Nurse Yes 12 (incl. managers)
Enrolled Nurse Yes one
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes contracted
Social Worker (on site) Yes contracted, as required
Activities Co-ordinator Yes 1 (qualified), 1 assistant
Hairdresser Yes Visits twice a week
Podiatrist Yes contracted
Dietitian Yes contracted
Chaplain/Spiritual Advisor Yes Visits on request. Church services on site once a fortnight.
Updated: 20 Dec 2013
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Gastronomy/Nasogastric Management Yes
End of Life/Palliative Care Yes
Wound Care Yes
Infection Control Yes
Clinical Management Yes
Updated: 29 Nov 2007
May Bring Own Furniture Yes Some limitations
Single Rooms Yes
Shared Rooms Yes
Alcohol Permitted Yes Negotiable
Pets In Residence Yes We have a resident cat in our Rest Home. We encourage visits from family pets. Dogs must be on a leash when visiting.
Negotiate To Bring Own Pet No may be negotiable
Phone Access In Own Room Yes At residents cost
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes Lounges, separate dining room, seating in sunny atriums at the end of each wing
Primary Health Funded Short Term Care Yes
Palliative Care Contract Yes
Outings Yes regular van outings
Residents Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Smoking Permitted Yes Negotiable-outside the building
Updated: 20 Dec 2013
Special Features
Special Features
Not for profit organisation.
Updated: Unknown
Interests & Activities
Interests & Activities
Varied activities -housie, bowls, entertainers regularly. Involvement with Age Concern, Rotary and RSA.
Updated: 29 Nov 2007
Additional Information
Additional Information
Details about Meals Main meal - midday Breakfast in bed/room Happy Hour - Wednesday and Sunday
Staffing Qualifications and Details Registered Nurses on duty 24/7
What's included in your fees and what's not Please contact manager for details.
Updated: Unknown
Languages Spoken
Languages Spoken
English Yes
Updated: Unknown
Public Transport 0.05 km Main bus services as well as Metro and Orbiter buses from the Mall. A bus stop outside our gate.
Shops 0.05 km Directly opposite The Palms Mall. (crossing from Golf Links Road.) Large Countdown supermarket, banks, post office, movie theatres and many specialty stores.
Mall 0.05 km Directly opposite The Palms Mall. (crossing from Golf Links Road.) Large Countdown supermarket, banks, post office, movie theatres and many specialty stores. Cafes and restaurants.
Parks 0.50 km Burwood Park
Library 0.05 km The Shirley library is situated within the Mall site adjacent to our facility.
Updated: 22 Feb 2013
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
CareerForce Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association (NZACA) Yes
CareerForce New Zealand Aged Care Association (NZACA)
Updated: Unknown

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.