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Vickery Court
At a glance
- Vacancy
- No
- Name
- Vickery Court
- Category
- Hospital Care
- Address
- 350 North Road
Waikiwi
Invercargill 9810 - Postal Address
- PO Box 314
Invercargill 9840 - DHB
- Southern (Southland)
- Phone
- 03 215 9059
- Fax
- 03 215 9681
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Christine Kemp - 03 215 9059
- Owner
- Presbyterian Support Southland - 03 211 8200
Other services
Photos
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Map
Reviews
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Description
The care of older people in our community, through Enliven, continues to be an important focus for Presbyterian Support Southland, a not for profit/charitable organisation that has been serving the Southland community for over 100 years.
Our Enliven Vickery Court Care Home is located in Invercargill’s suburb of Waikiwi. Our modern 88 bed care home has internal court yards that are surrounded by well kept and beautiful gardens and green spaces. Our care home offers rest home and hospital levels of care.
When you arrive at our care home and throughout your stay, we work closely with you and your family so that we can provide you with the best nursing and supportive care – care that is tailored to your individual needs and personal preferences and delivered with respect and compassion by a dedicated team of nurses and trained carers. Your daily care is overseen by a Clinical Manager and wherever possible, the same team members will care for you each day.
Medical care is provided by our “house” GP who comes to see you as well as our own Nurse Practitioner. They each visit weekly and also provide an “on call” service.
We provide all your meals and snacks from our seasonal menu. Meals are prepared fresh on site, including specialised meals and dietary requirements. In addition to the main meals we provide morning and afternoon tea and supper.
Our private rooms are spacious with pleasant outlooks over gardens, courtyards and green spaces. Personalised touches create a relaxing private room. There are call bells in your room and bathroom, and all our nurses and care staff carry a pager that alerts them when a call bell is rung.
We offer a range of recreational activities and outings and we encourage you to continue to live an everyday life. Visiting family and friends are welcome any time, any day.
We understand the worries that can sometimes be associated with moving from your home into our care. We are here to help and we would be delighted to talk with you and show you around our friendly care home. Please phone …… our Care Home Manager, or just drop in.
Our Enliven Vickery Court Care Home is located in Invercargill’s suburb of Waikiwi. Our modern 88 bed care home has internal court yards that are surrounded by well kept and beautiful gardens and green spaces. Our care home offers rest home and hospital levels of care.
When you arrive at our care home and throughout your stay, we work closely with you and your family so that we can provide you with the best nursing and supportive care – care that is tailored to your individual needs and personal preferences and delivered with respect and compassion by a dedicated team of nurses and trained carers. Your daily care is overseen by a Clinical Manager and wherever possible, the same team members will care for you each day.
Medical care is provided by our “house” GP who comes to see you as well as our own Nurse Practitioner. They each visit weekly and also provide an “on call” service.
We provide all your meals and snacks from our seasonal menu. Meals are prepared fresh on site, including specialised meals and dietary requirements. In addition to the main meals we provide morning and afternoon tea and supper.
Our private rooms are spacious with pleasant outlooks over gardens, courtyards and green spaces. Personalised touches create a relaxing private room. There are call bells in your room and bathroom, and all our nurses and care staff carry a pager that alerts them when a call bell is rung.
We offer a range of recreational activities and outings and we encourage you to continue to live an everyday life. Visiting family and friends are welcome any time, any day.
We understand the worries that can sometimes be associated with moving from your home into our care. We are here to help and we would be delighted to talk with you and show you around our friendly care home. Please phone …… our Care Home Manager, or just drop in.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 20 May 2016 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 47 |
| Vacancy | No |
| Single and couples rooms available | |
| Impending vacancy | No |
| Premium Room Charges | Some Rooms as at 29 Jul 2021 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Updated: 29 Jul 2021 | |
Testimonials
| I wish to thank the registered Nurses for the outstanding care they (and their teams) provided to Dad for the eight months he was in their care. They treated dad with respect and showed a genuine interest in him as a person, and we always felt he was treated very special by all the staff at Vickery. The Registered Nurse and her two support staff nursed dad to a very high standard and treated him with gentleness, care and compassion and made his passing as comfortable as they could. It was very touching to see over the 8 months the care showed towards dad and we are truly appreciative of all they did for him. Please pass on our sincere thanks. I will always recommend Vickery to my acquaintances who have parents looking at a home in Invercargill Janet Boulter Thank you for admitting Dad at such short notice, for all your reassurances and the work you did to make this happen. Thank you for the wonderful caring and compassionate staff who allowed dad to be pain free and maintain his dignity. As a family we all appreciate how welcome you made us feel and how supportive you were . |
| Updated: 12 Sep 2018 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 168 | Yes | Nurses are supported by a Clinical Manager to provide the very best of nursing care to residents. Registered nurses are on site 24 hours a day. |
| Nurse Practitioner | Yes | Our Nurse Practitioner works with GP’s and other health professionals to diagnose, assess and manage residents’ health. | |
| Enrolled Nurse | 112 | Yes | There is usually one or more Enrolled Nurse on morning and afternoon shifts. |
| Healthcare Assistants/Caregivers | Yes | We have a work force of well trained dedicated care staff who work on a rostered basis. Staff are focussed on achieving their Level 3 NZ Certificate in Health & Well being and we have a number of staff who have achieved or are working towards it. | |
| Physiotherapist | Yes | A physiotherapist visits weekly to assist our nurses to provide the best care for our residents. | |
| Occupational Therapist | Yes | An Occupational Therapist can be arranged to visit. Please speak to the Facility or Clinical Manager. | |
| Social Worker (on site) | Negotiable | ||
| Diversional Therapist | Yes | Our Diversional Therapist has developed a recreational programme of activities that includes outings and entertainment. A monthly calendar of activities is published and a daily programme provided for residents. | |
| Activities Co-ordinator | 60 | Yes | Our Activities Coordinator provide a recreational programme that includes individual activities programmes, group activities and outings. We also have entertainers from the community and visits from children from local schools. |
| Hairdresser | Yes | Our amenities include a hair salon. | |
| Podiatrist | Yes | A podiatrist visits regularly. | |
| Dietitian | Yes | Our dietician visits regularly and is available for advice and oversight of residents with special dietary requirements. We prepare special dietary menus and our seasonal menus are dietician approved. | |
| Accredited Visitors | Yes | We have volunteers that visit. | |
| Kaumatua | Negotiable | We have Kaumatua that are available to support our residents. | |
| Chaplain/Spiritual Advisor | Yes | Our staff includes a Pastoral Visitor and a Minister who are able to visit residents to provide spiritual advice and support for residents. Regular church services are performed on site by local church groups. | |
| Other Personnel | Yes | We are able to access other Allied Health Professionals as needed. | |
| Updated: 16 Jul 2020 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| Palliative Care (Contracted) | No | We do provide palliative care for people who are nearing the end of their life. We work closely with GP’s Nurse Practitioners, Hospice and families to provide palliative care. |
| End of Life/Palliative Care | Yes | We provide compassionate and skilled nursing care for residents at the end of their life. |
| IV Antibiotic Capability | Yes | Please check with the Facility or Clinical Manager as to the availability of providing intravenous antibiotics. |
| Wound Care | Yes | We work with GP’s, the Nurse Practitioner and specialist wound management nurses as required. |
| Diabetic Care | Yes | We are able to provide care for diet controlled and insulin dependent diabetics. Our menu has a range of options for residents needing a special diet. |
| Continence Advice | Yes | Our nurses are able to assess and provide continence advice. We provide a range of continence products and our care team assist with continence management. Specialist continence nurses visit on request. |
| Stomal Therapy | Yes | Negotiable with Southern Health |
| Stroke Rehabilitation | Yes | We provide support for residents who have had a stroke. This may include physiotherapy and special diet options. Speech Language Therapists are available on request. |
| Tracheotomy Care | Yes | We will discuss your special needs prior to admission. |
| Spinal Injuries Care | Yes | We will discuss your special needs prior to admission. |
| Infection Control | No | We meet all infection control standards. |
| Surgical Followup | Yes | We are able to care for people following surgery. Short stay or convalescent options are sometimes available but are dependent on the availability of beds at the time. |
| Community Health | Yes | We liaise with community health professionals as required. |
| Clinical Management | Yes | We have a Clinical Manager and our Facility Manager is also a registered nurse. |
| Other Specialties | Yes | Please ask the Clinical or Facility Manager about any other specialist services that may be needed. |
| Updated: 16 Jul 2020 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We welcome residents who wish to stay for a short period of time. Our manager will be able to discuss respite options with you. |
| Carer Support | Yes | We welcome residents who wish to stay for a short period of time. Our manager will be able to discuss carer support options with you. |
| Subsidised | Yes | We are able to assist residents or families with the transition from home to our care home. |
| Private Paying | Yes | We welcome people who are self funded. |
| Booking can be made in advance | Yes | Room bookings can be made in advance according to bed availability. |
| Updated: 16 Jul 2020 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | We do provide all bedroom furniture and soft furnishings. We encourage residents to personalise their room with favourite items. |
| Single Rooms | Yes | All bedrooms are spacious single rooms. There are monitored call bells in each bedroom and ensuite. To ensure a prompt response, all our nursing and care staff carry a pager that alerts them if a resident rings a bell for assistance. |
| Shared Rooms | No | We have no shared rooms. |
| Rooms suitable for a couple | Yes | We have a small number of double rooms that are available for couples who wish to share a room. We also try to offer adjoining rooms for couples. Please talk to the Facility Manager about rooms for couples. |
| Ensuite | Yes | There is a choice between bedrooms with their own ensuite (attracting a premium room rate) and standard bedrooms that share an ensuite bathroom between bedrooms. |
| Alcohol Permitted | Yes | Alcohol is permitted but we do ask that relatives and friends inform the nurse in charge when bringing alcohol into our care home to ensure that its consumption if not contraindicated by medical advice. |
| Pets In Residence | Yes | Our care home has a resident cat. Visitors may bring pets provided they are “under control” at all times. |
| Negotiate To Bring Own Pet | No | We are sorry but we are unable to allow residents’ pets in our care homes. Pets may be allowed to visit. Please talk to the manager. |
| Phone Access In Own Room | Yes | Residents are able to have private phones connected in their bedrooms. Residents are also able to use mobile phones. Residents are responsible for the installation and ongoing costs associated with private phones. |
| Wifi | Yes | Please talk to the manager before connecting any devices to the Wifi. |
| Resident can adjust heating in own room | Yes | All bedrooms and communal areas are heated by radiator heating units. |
| Lounges/seating areas | Yes | We have warm and inviting lounge areas for residents to enjoy. |
| Female residents only | No | Our areas are for everyone to enjoy. Wherever possible ensuite bathrooms are shared by residents of the same gender. |
| Male residents only | No | Our areas are for everyone to enjoy. Wherever possible ensuite bathrooms are shared by residents of the same gender. |
| Provide End of Life/Palliative Care | Yes | We have an expert group of Registered and Enrolled Nurses who specialise in this area. |
| Palliative Care Contract | Yes | Negotiated with DHB on an individual basis |
| Outings | Yes | There are outings planned for each week as part of our recreational activities programme. Van outings include visiting places of interest, shopping and local attractions. |
| Whanau Room | Yes | We have a family room with tea and coffee making facilities where residents and families can spend quiet time together. |
| Maori Kaupapa | Yes | We respect Maori culture and values. |
| Residents Committee | Yes | This is a choice made by care home residents. A residents’ meeting is held monthly. Family members are also welcome to attend. |
| Family Committee | No | We welcome family input into our care at any time. |
| Newsletter | Yes | The care home’s newsletter is published on a regular basis. |
| Policy for management of challenging behaviour | Yes | Our staff are trained to recognise and manage behaviours that may challenge. Each resident has an individualised plan of care developed with families so that we provide supportive care. |
| Confused Residents | Yes | Staff work closely with residents and their families to understand and support residents with memory problems. |
| Smokers Room | No | Our care home is smoke free. |
| Smoking Permitted | No | Please discuss any specific needs with our care home manager. |
| Semi-Secure | No | Our care home provides open access for residents at rest home or hospital level care. |
| Updated: 16 Jul 2020 | ||
Special Features
| Vickery Court is beside Countdown so residents are able to take themselves or be taken shopping. Our gardens and courtyards provide pleasing outlooks and outdoor spaces for residents to enjoy. |
| Updated: 16 Jul 2020 |
Interests & Activities
| We offer a varied programme of recreational activities and outings for residents’ enjoyment. |
| Updated: 16 Jul 2020 |
Additional Information
| Topic | Details | |
|---|---|---|
| Staffing qualifications and details | We meet all recommended staffing levels for aged residential care. All health professionals have current practising certificates. | |
| Details about meals | Meals are prepared fresh on site and include a continental breakfast, midday main meal, and evening meal. Morning and afternoon tea and supper are also provided. Our menu choices change for summer, autumn and winter. | |
| Associated Complexes | Presbyterian Support Southland has three Enliven care homes in Invercargill (Peacehaven Village, Vickery Court and Walmsley House) and a care home called Resthaven Village in Gore. We also have retirement villages at Resthaven and Peacehaven Villages. | |
| Updated: 16 Jul 2020 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Fijian | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| Hindi | Yes | |
| Interpreter | Yes | We would seek to obtain the services of an interpreter for any identified language need |
| Maori - Te Reo | Yes | |
| Sri Lankan | Yes | |
| Updated: 16 Jul 2020 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Christian | Yes | |
| Denominations/Faiths represented | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | |
| (Other comments) | Yes | While Vickery Court is a Presbyterian based organisation providing a weekly Christian Church service with the Presbyterian Support Southland Chaplain people of any/all denominations/beliefs/faiths are welcome as are their spiritual mentors. |
| Updated: 16 Jul 2020 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | Our care home is close to public transport services and taxi services are also available. We are able to assist with obtaining discounted taxi fares. | |
| Shops | Countdown is nextdoor. Other Shopping facilities are also close to our care home. | |
| Mall | There are no mall facilities available but our care home is close to main shopping areas. | |
| Parks | Our care home is close to a number of public parks. | |
| Library | The public library is close to our care home. In addition, we have our own library of books for residents to read. Public libraries sometimes provide a librarian service but this is subject to local council controls. | |
| Updated: 16 Jul 2020 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| CareerForce | Yes | All staff are encouraged to complete Level 3 with Careerforce. PSS runs regular training |
| National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | A number of careworkers have their National Certicate |
| Rest Home MOH Audit Report Available. | Yes | |
|
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| Updated: 24 May 2016 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
