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Ultimate Care Manurewa

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At a glance
Ultimate Care Manurewa
Hospital Care
39 Great South Road
Auckland 1062
Postal Address
39 Great South Road
Auckland 2102
Counties Manukau
09 267 2536
09 267 000
View Email Address
Visit Website
Jackie Raukura - 09 267 2536
The Ultimate Care Group Limited
Other services
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Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Welcome to Ultimate Care Manurewa where caring is what we do best. Manurewa was once an Auckland homestead before being converted to the welcoming rest home and hospital in which we care for the elders of our community today. Ultimate Care Manurewa's grounds feature landscaped garden boxes, every room has a window seat and is bright and sunny .

We provide a variety of excellent meals every day of the year and we’re only 500 metres down the road from the Manukau Supa Clinic, with Westfield Manukau close by we also have the lovely little town of Manurewa that has a mall with a supermarket and cafes.

Facility Manager Jackie Raukura and Clinical services manager Icy Espinosa both come with many years of experience in the Age care sector both have a great passion for promoting the highest level of care and they lead a great cultural diverse staff who also have the passion to care We have a diverse culture of residents that bring great joy to our Facility We are a family orientated Facility everyone is made to feel welcome and at home.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 31 Aug 2017
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 29
Vacancy Yes
Impending vacancy Yes
Premium Room Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 1 Dec 2020
To the General Manager of Ultimate Care.

I am writing to commend the outstanding care given to my brother for the last few days of his life at Ultimate Care Manurewa.

Initially I was welcomed warmly and shown the facilities. All the staff( tea ladies, carers, and nurses) were extremely courteous, sensitive, observant and kind. They went out of their way to make my brother and his family comfortable and nothing was too much trouble. Their attention to detail was commendable. I am so appreciative of all the staff did for us and would like to thank them sincerely.

I would particularly like to thank Icy and Aubry for their exceptional care. They made the time we spent at Ultimate Care the very best it could be. Their gentleness and expertise and sensitivity was heartwarming.

We were blessed. With grateful thanks.
Updated: 31 Aug 2017
Type Hours Per Week Status Details
Registered Nurse Yes Registered Nurses working onsite 24/7 with oncall support from the Facility Manager during after hours and weekends.
Healthcare Assistants/Caregivers Yes All staff undergo a vigorous orientation package before working on the floor. They are supervised by Registered Nurse and / or Senior Caregivers for the first 3 months
Physiotherapist Yes The facility has a Physiotherapist who visits weekly to update residents mobility plans. Mobility Assistant works Monday - Friday and ensures that plans are followed.
Activities Co-ordinator Yes
Hairdresser Yes We have excellent comments about our hairdresser who visits regularly and prices are very good.
Podiatrist Yes Every 6 weeks or as required.
Dietitian Yes Our menu is overseen by a dietitian to ensure that it meets the needs of our residents but we also like to cater to personal tastes as well.
Chaplain/Spiritual Advisor Yes A Church Service is held in the facility once a week. We have church singers that visit weekly on a voluntary basis and they provide a great sing along.
Other Personnel Yes
Updated: 31 Aug 2017
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes We will be happy to over see oxygen requirements
Gastronomy/Nasogastric Management Yes
Palliative Care (Contracted) Yes We offer clinical, compassionate care at this difficult time.
End of Life/Palliative Care Yes We pride ourselves in supporting the resident and their family/whanau at this sad time. We are happy for family to stay as long as they like with their loved one.
Wound Care Yes The Registered Nurses keep up to date with the latest wound care trends. Wound care training is updated regularly.
Diabetic Care Yes Our kitchen menu has a diabetic component
Continence Advice Yes We have regular inservices for staff re continence management
Stomal Therapy Yes
Stroke Rehabilitation Yes We have physiotherapist input weekly and physio assistant program daily
Tracheotomy Care Yes
Spinal Injuries Care Yes
Infection Control Yes Our Infection Control Co-ordinator runs a very pro active program
Surgical Followup Yes
Community Health Yes
Clinical Management Yes Our Clinical Manager is very skilled in her nursing practice. She is very approachable so that you can discuss any matters with her at any time.
Updated: 31 Aug 2017
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We are very happy to offer respite to any families that require a break or need to go on a holiday. We will care for your loved one so you can have peace of mind while you have your time.
Carer Support Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 31 Aug 2017
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Phone Access In Own Room Yes As prior negotiation with the management. Charges may apply.
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes
Primary Health Funded Short Term Care Yes
Palliative Care Contract Yes
Outings Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Smoking Permitted Yes Smoking is permitted in allocated areas outside the facility
Updated: 31 Aug 2017
Special Features
Special Features
Ultimate Care Manurewa is a medium sized facility so we have the luxury of being able to focus more on an individualised person centred approach for care planning.
Updated: 13 Jan 2017
Interests & Activities
Interests & Activities
Activity programme, Advocate, Age Concern, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Cards, Care and Craft, Church, Classical Music, Concerts, Cooking, Craft, Dancing, Digital camera, Electric beds, Email, Entertainers, Entertainment, Exercises, Fax, Flower arranging, Games, Garden, Gardening, Happy Hour, Holidays, Indoor Games, Jigsaw, Lectures, Massage, Movies, Music, Newspaper reading, Outings, Parties, Pastoral care, Quizzes, Reading, Shopping, Sing-a-longs, Singing, Sky TV, Stroke Group, Vegetarian, Videos
Updated: 31 Aug 2017
Additional Information
Additional Information
Topic Details
Details about Meals Meals are processed onsite and reviewed regularly in partnership with the residents and their whanau as per approval of the dietician.we also provide cultural foods for our residents
Staffing Qualifications and Details Registered Nurses working onsite 24/7. Nurse Practitioner visits twice a week regularly and as needed.
What's included in your fees and what's not Charges may apply to the following extra services: - Podiatry - Hairdressing - Private telephone line - Electrical check and tagging for patient's own appliances For more information about extra services and charges, please contact the management.
Updated: 8 Mar 2019
Languages Spoken
Languages Spoken
Language Status Details
Filipino Yes
Hindi Yes
Samoan Yes
Tongan Yes
Updated: 31 Aug 2017
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes Our church service are inter dominational and we welcome input from all religions and faith
Baptist Yes
Christian Yes
Updated: 31 Aug 2017
Location Distance Details
Public Transport 0.10 Km Bus stops outside the Rest Home
Shops 0.10 Km Shops within half a block
Mall 1.00 Km Manurewa Mall and shopping complex
Parks 0.20 Km Local park within half a block
Library 1.00 Km Manurewa Public Library
Updated: 31 Aug 2017
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
CareerForce Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association (NZACA) Yes
CareerForce New Zealand Aged Care Association (NZACA)
Updated: 31 Aug 2017

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.