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Ultimate Care Madison

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Ultimate Care Madison
Hospital Care
144 Queen Street West
Levin 5510
Postal Address
144 Queen Street West
Levin 5510
06 367 2305
06 367 2308
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Sonya Smith - 06 367 2305
Ultimate Care Group
Other services
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Restrictions - critical visitors only
Situated in a picturesque setting with a sunny, spacious private courtyard and a quiet friendly atmosphere is Ultimate Care Madison. Our small boutique retirement village has well-appointed one- and two-bedroom spacious villas. Double occupancy rooms are also available. Our central courtyard enjoys all day sun, and has a large aviary, and well manicured gardens.

For those looking for companionship we have beautiful communal lounges. We also offer great food and a dedicated dining area. Our purpose built facility includes a hospital should your care needs change.

Facility Manager Sonya Smith has been at Ultimate Care Madison for over 6 years and says, "We really do offer exceptional care, you’ll find the staff loyal and friendly. We tailor activities to meet our residents’ needs."

This facility has a specialist dedicated respite room with a waiting list

Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 31 Aug 2017
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 27
Vacancy Yes
Impending vacancy No
Premium Room Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 18 Sep 2020
TypeHours Per WeekStatusDetails
Registered Nurse Yes We have a dedicated team of registered nurses who are committed to providing the best quality care for our elderly residents
Enrolled Nurse Yes We have two enrolled nurses who work varied days and shifts
Healthcare Assistants/Caregivers Yes All our care staff are working towards Career Force qualification. As you enter Madison you will see a honours board that records our staff's achievements
Physiotherapist Yes We have a physio who visits weekly
Occupational Therapist Negotiable
Social Worker (on site) Negotiable
Diversional Therapist Yes Our DT has been with us for over 10 years. Sandra runs a very comprehensive programme that caters for every level of care
Activities Co-ordinator Yes We have volunteers that come and helps Sandra on a regular basis
Hairdresser Yes Our salon is situated in Brooklyn wing. Our hairdresser is available Tuesday afternoons - bookings made with receptionist
Podiatrist Yes Our mobile podiatrist visits approximately every 6 weeks
Dietitian Yes We have a dietitian who oversees our 4 week cycle menu. She is also available for consultation over specific diets if required.
Accredited Visitors Yes The facility is visited by a number of allied services
Kaumatua Negotiable A Kaumatua is available on request
Chaplain/Spiritual Advisor Yes We have regular visiting from non denominational church groups and a church visitor
Other Personnel Yes We have a team of clinical experts at our National Support Office who ensure we delivery the best possible care for our residents
Updated: 22 Jun 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes We are able to manage any oxygen therapy your GP has prescribed for you
Gastronomy/Nasogastric Management Yes Our registered nurses can manage any gastric requirement
End of Life/Palliative Care Yes We are committed to providing palliative care. Our team are dedicated in this area of specialty and work closely with the team at the hospice
Wound Care Yes Our nurses are trained in managing wounds as well as being able to access wound care specialists if required
Diabetic Care Yes We can assist you with the management of your diabetes
Continence Advice Yes All our trained staff are able to assess your continence requirements
Stomal Therapy Yes Access as required
Stroke Rehabilitation Yes We can be part of your stroke recovery plan
Infection Control Yes Our organisation has a very robust Infection Control Programme that has been endorsed by the Medical Officer of Health Canterbury
Surgical Followup Yes If you require a surgical procedure we are happy to be part of your post-op recovery plan
Clinical Management Yes We have a full time clinical services manager who oversees the care plans and the nursing teams
Updated: 22 Jun 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We have a specific respite room available. If Supportlinks have identified that respite is required, please ring or come in and talk with us. Process will be explained at time of visit
Subsidised Yes
Booking can be made in advance Yes
Updated: 22 Jun 2018
May Bring Own Furniture Yes A bed, overtable and bedside cabinet are supplied in rooms. Residents are encouraged to bring in other belongings that makes the room feel more homely as long as the environment is clutter free - safety issue
Single Rooms Yes Manhattan Wing rooms have a shared ensuite - situated between two rooms
Rooms suitable for a couple Yes We do have double rooms at the front of the facility that can accommodate a couple
Ensuite Yes Shared ensuites on Manhattan wing
Alcohol Permitted Yes We do have happy hours
Pets In Residence Yes We have a facility cat named Maddie. We welcome visits from other pets
Negotiate To Bring Own Pet Yes Whilst we cannot accommodate everyone's pet as much as we would love to, we are happy to accommodate any pets that would like to pop in for a visit.
Phone Access In Own Room Yes This is at resident cost. Price on application.
Wifi Yes We now have Wifi available to residents. Our Administrator will assist with the process.
Resident can adjust heating in own room No The facility has gas under floor heating ensuring the facility is warm at all times.
Cater for under 65 yrs with Disability Yes Our core business is Aged Care and if you are close to 65 we are more than happy to discuss your needs individually. Please feel free to call our manager.
Lounges/seating areas Yes We have two lounges (one that can be booked for birthdays, anniversaries etc) and a community hall. The Manhattan lounge has tea/coffee facilities for visitors.
Provide End of Life/Palliative Care Yes We are committed to providing palliative care under our palliative care contract. Our team are dedicated in this area of specialty working with local hospice.
Day Programme for day stay clients Yes Our day care residents are encouraged to join in with the facility activities programme
Outings Yes Our Diversional Therapist runs a very robust activity programme which includes outings
Whanau Room Yes We have a private room available for meetings should you require one.
Residents Committee Yes Two monthly resident meetings are held. Families are encouraged to attend. Date is displayed on wall beside the sign in register.
Family Committee No Families are welcome to meet with management/RNs at any time
Newsletter Yes Quarterly newsletters will be emailed to families, or available at reception.
Policy for management of challenging behaviour Yes Our organisation has a range of policies that staff are required to follow. We do have a management of challenging behaviour
Confused Residents Yes At times some of our residents may become confused. Our staff are trained to manage this.
Smokers Room Yes Designated outdoor area available
Smoking Permitted Yes In designated area only
Updated: 22 Jun 2018
Special Features
Special Features
We have a lovely courtyard in the middle of the facility that has a fish pond and an aviary for residents enjoyment. Sky TV in the Manhattan lounge for all the exciting sporting events.
Updated: 22 Jun 2018
Interests & Activities
Interests & Activities
Activity programme, Advocate, Age Concern, BBQ, Big print books, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Canine friends, , Companion Club, Concerts, Cooking, Craft, Digital camera, Electric beds, Email, Entertainers, Exercises, Fax, Flower arranging, Games, , Garden, Golf, Happy Hour, Indoor Games, , Library, Lotto,Mobility Van, Music, Newspaper reading, Organ, Outings, Parties, Pastoral care, Pianist, Pool, Sing-a-longs, Shopping, Videos
Updated: 22 Jun 2018
Additional Information
Additional Information
Details about Meals We have a 4 week rotational menu. Menu is overseen by a Qualified Dietitian
Staffing Qualifications and Details The Madison has a Registered Nurse on 24 hours per day and all care givers have the National Certificate Support of the Older Person or are studying towards the equivalent Career Force qualification.
Associated Complexes We are a part of the Ultimate Care Group of care facilities.
What's included in your fees and what's not POA
Updated: 22 Jun 2018
Languages Spoken
Languages Spoken
English Yes
Filipino Yes
Maori - Te Reo Yes
Samoan Yes
Updated: 22 Jun 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes Communion monthly
Inter denominational Yes Weekly Religious Studies
Methodist Yes
Roman Catholic Yes Communion weekly on a Sunday
Salvation Army Yes Regular visitors
Updated: 22 Jun 2018
Public Transport 0.30 km
Shops 0.50 km
Mall 0.50 km
Parks 0.30 km
Library 0.50 km
Updated: 22 Jun 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
CareerForce Yes
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes
Retirement Village Accreditation (Expiry date) Yes Expiry 30 November 2018
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
CareerForce New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 22 Jun 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.