Ultimate Care Madison
At a glance
- Vacancy
- No
- Name
- Ultimate Care Madison
- Category
- Hospital Care
- Address
- 144 Queen Street West
Horowhenua
Levin 5510 - Postal Address
- 144 Queen Street West
Levin 5510 - DHB
- MidCentral
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Sonya Smith - 06 367 2305
- Owner
- Ultimate Care Group
Other services
Photos
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Map
Downloads
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| Preview | File | Description |
|---|---|---|
 Madison Brochure |
Reviews
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Ultimate Care Madison is a quiet, friendly and well-established retirement village and has been part of the Levin community for over 20 years. Situated in a picturesque setting, we have well maintained landscaped grounds with a spacious private courtyard housing our bird aviary and vegetable gardens.
Our dedicated team of nurses and caregivers provide support for those needing medical care. All our residents receive a personalised care plan delivered in our homely, secure and friendly environment.
Residents enjoy open-ended visiting hours with family and friends, as well as services such as hairdressing, physiotherapy and podiatry.
We also have spacious communal lounges and a dedicated dining area where we offer nutritious home cooked meals.
You may wish to join in our busy activities schedule which would see you socialising in a friendly community of likeminded people.
Our dedicated team of nurses and caregivers provide support for those needing medical care. All our residents receive a personalised care plan delivered in our homely, secure and friendly environment.
Residents enjoy open-ended visiting hours with family and friends, as well as services such as hairdressing, physiotherapy and podiatry.
We also have spacious communal lounges and a dedicated dining area where we offer nutritious home cooked meals.
You may wish to join in our busy activities schedule which would see you socialising in a friendly community of likeminded people.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 10 Dec 2020 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 23 |
| Vacancy | No |
| Impending vacancy | No |
| Premium Room Charges | Some Rooms from $10.00/day up to $25.00/day as at 18 Oct 2021 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Updated: 25 Jan 2022 | |
Testimonials
| "Mum is really well cared for and the most important aspect for the family is the genuine care and friendly banter we see from the staff". "You have the kindest Caregivers and Nurses who make our parents very happy. Well done for the great staff and facility atmosphere". "We appreciate the care and commitment by all staff to keep our family member happy and safe. We were very confident that they are cared for to a high standard and really appreciate the photos being sent through regularly as we have immediate family all around the world and this is of great comfort to them". |
| Updated: 19 Mar 2021 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have a team of dedicated registered nurses who are committed to providing the highest standard of nursing care. | |
| Enrolled Nurse | Yes | We have two enrolled nurses who work varied days and shifts | |
| Healthcare Assistants/Caregivers | Yes | All our care staff are working towards Career Force qualification. As you enter Madison you will see a honours board that records our staff's achievements | |
| Physiotherapist | Yes | We have a physio who visits weekly. | |
| Occupational Therapist | Negotiable | ||
| Social Worker (on site) | Negotiable | ||
| Diversional Therapist | Yes | Our DT has been with us for over 10 years andruns a very comprehensive programme that caters for every level of care. | |
| Activities Co-ordinator | Yes | We have volunteers that come and helps iur DT on a regular basis. | |
| Hairdresser | Yes | Our salon is situated in Brooklyn wing. Our hairdresser is available Tuesday afternoons - bookings made with receptionist. | |
| Podiatrist | Yes | Our mobile podiatrist visits approximately every 6 weeks. | |
| Dietitian | Yes | We have a dietitian who oversees our 4-week cycle menu. She is also available for consultation over specific diets if required. | |
| Accredited Visitors | Yes | The facility is visited by a number of allied services. | |
| Kaumatua | Negotiable | A Kaumatua is available on request. | |
| Chaplain/Spiritual Advisor | Yes | We can access a Chaplin through the various church groups which visit. This can be arranged on an individual basis as required. | |
| Other Personnel | Yes | We have a team of clinical experts at our National Support Office who ensure we delivery the best possible care for our residents | |
| Updated: 10 Dec 2020 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | We are able to manage any oxygen therapy your GP has prescribed for you |
| Gastronomy/Nasogastric Management | Yes | Our registered nurses can manage any gastric requirement |
| End of Life/Palliative Care | Yes | We are committed to providing palliative care. Our team are dedicated in this area of specialty and work closely with the team at the hospice |
| Wound Care | Yes | Our nurses are trained in managing wounds as well as being able to access wound care specialists if required |
| Diabetic Care | Yes | We can assist you with the management of your diabetes |
| Continence Advice | Yes | All our trained staff are able to assess your continence requirements |
| Stomal Therapy | Yes | Access as required |
| Stroke Rehabilitation | Yes | We can be part of your stroke recovery plan |
| Infection Control | Yes | Our organisation has a very robust Infection Control Programme that has been endorsed by the Medical Officer of Health Canterbury |
| Surgical Followup | Yes | If you require a surgical procedure we are happy to be part of your post-op recovery plan |
| Clinical Management | Yes | We have a full time clinical services manager who oversees the care plans and the nursing teams |
| Updated: 10 Dec 2020 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We have a specific respite room available. If Supportlinks have identified that respite is required, please ring or come in and talk with us. Process will be explained at time of visit |
| Subsidised | Yes | Yes, we provided subsidised services should you meet the requirements. |
| Booking can be made in advance | Yes | Bookings can be made in advance, please contact us discuss your needs and availabilities. |
| Updated: 10 Dec 2020 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | A bed, overtable and bedside cabinet are supplied in rooms. Residents are encouraged to bring in other belongings that makes the room feel more homely as long as the environment is clutter free - safety issue |
| Single Rooms | Yes | Manhattan Wing rooms have a shared ensuite - situated between two rooms |
| Rooms suitable for a couple | Yes | We do have double rooms at the front of the facility that can accommodate a couple |
| Ensuite | Yes | Shared ensuites on Manhattan wing |
| Alcohol Permitted | Yes | Residents are able to have their own alcohol within reason. |
| Pets In Residence | Yes | We have a facility cat named Maddie. We welcome visits from other pets. |
| Negotiate To Bring Own Pet | Yes | Whilst we cannot accommodate everyone's pet as much as we would love to, we are happy to accommodate any pets that would like to pop in for a visit. |
| Phone Access In Own Room | Yes | A personal phone line can be arranged with a private provider to have a telephone connected to your room. Additional fees may apply. |
| Wifi | Yes | We have free wi-fi throughout our facility for all our residents and families visiting. |
| Resident can adjust heating in own room | No | The facility has gas under floor heating ensuring the facility is warm at all times. |
| Cater for under 65 yrs with Disability | Yes | Our core business is Aged Care and if you are close to 65 we are more than happy to discuss your needs individually. Please feel free to call our manager. |
| Lounges/seating areas | Yes | We have two lounges (one that can be booked for birthdays, anniversaries etc) and a community hall. The Manhattan lounge has tea/coffee facilities for visitors. |
| Provide End of Life/Palliative Care | Yes | We are committed to providing palliative care under our palliative care contract. Our team are dedicated in this area of specialty working with local hospice. |
| Day Programme for day stay clients | Yes | Our day care residents are encouraged to join in with the facility activities programme. |
| Outings | Yes | Our Diversional Therapist runs a very robust activity programme which includes outings . |
| Whanau Room | Yes | We have a private room available for meetings should you require one. |
| Residents Committee | Yes | Two monthly resident meetings are held. Families are encouraged to attend. Date is displayed on wall beside the sign in register. |
| Family Committee | No | Families are welcome to meet with management/RNs at any time |
| Newsletter | Yes | Quarterly newsletters will be emailed to families, or available at reception. |
| Policy for management of challenging behaviour | Yes | Our organisation has a range of policies that staff are required to follow. We do have a management of challenging behaviour |
| Confused Residents | Yes | At times we see confusion with some of our residents. Our team of staff are highly trained to ensure we comfort and support any of our residents that may be distressed or confused at periods of times. |
| Smoking Permitted | Yes | The Ultimate Care Group is a smoke-free facility. Smoking is permitted outside in a designated area. |
| Updated: 10 Dec 2020 | ||
Special Features
| We have a lovely courtyard in the middle of the facility that has a fish pond and an aviary for residents enjoyment. Sky TV in the Manhattan lounge for all the exciting sporting events. |
| Updated: 10 Dec 2020 |
Interests & Activities
| Activity programme, Advocate, Age Concern, BBQ, Big print books, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Canine friends, , Companion Club, Concerts, Cooking, Craft, Digital camera, Electric beds, Email, Entertainers, Exercises, Fax, Flower arranging, Games, , Garden, Golf, Happy Hour, Indoor Games, , Library, Lotto,Mobility Van, Music, Newspaper reading, Organ, Outings, Parties, Pastoral care, Pianist, Pool, Sing-a-longs, Shopping, Videos |
| Updated: 10 Dec 2020 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Standard fees apply. Other costs may be incurred for resident/epoa/family preference. Please contact us for a detailed price list. | |
| Staffing qualifications and details | Our staff go through an orientation programme and continue with on-going education. All our staff are committed to providing the best quality of care and maintaining our philosophy of 'We Promise to Care" | |
| Details about meals | All meals are home-cooked, our menus are reviewed by a dietitian and nutritionist. | |
| Associated Complexes | Our facility operates under the governance of the Ultimate Care Group with 19 care facilities NZ wide. | |
| Updated: 10 Dec 2020 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Filipino | Yes | |
| Maori - Te Reo | Yes | |
| Samoan | Yes | |
| Other Details | Yes | We can arrange a translator service should you require them. |
| Updated: 10 Dec 2020 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | Communion monthly |
| Inter denominational | Yes | Weekly Religious Studies |
| Methodist | Yes | |
| Roman Catholic | Yes | Communion weekly on a Sunday |
| Salvation Army | Yes | Regular visitors |
| (Other comments) | Yes | Other Faiths can be sourced by the Facility to see if there's a local representation. |
| Updated: 10 Dec 2020 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.30 Km | |
| Shops | 0.50 Km | |
| Mall | 0.50 Km | |
| Parks | 0.30 Km | |
| Library | 0.50 Km | |
| Updated: 10 Dec 2020 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| National Certificate in Diversional Therapy | Yes | |
| New Zealand Aged Care Association (NZACA) | Yes | |
| Registered Retirement Village? | Yes | |
| Retirement Village Accreditation (Expiry date) | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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| Updated: 10 Dec 2020 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
