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Ultimate Care Aroha
At a glance
- Vacancy
- Yes
- Name
- Ultimate Care Aroha
- Category
- Hospital Care
- Address
- 128 Monrad Street
Highbury
Palmerston North 4412 - Postal Address
- Same as above
- DHB
- MidCentral
- Phone
- 06 358 8093
- Fax
- 06 358 8029
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Helen Manoharan - 06 3588093
- Owner
- Ultimate Care Group
Other services
Photos
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Map
Downloads
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| Preview | File | Description |
|---|---|---|
 Aroha Brochure |
Reviews
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Description
Located in Palmerston North, Ultimate Care Aroha is a well established and respected rest home and hospital which includes specialist dementia care. Our staff has a commitment to providing the best possible healthcare services to residents and families.
Set in a picturesque setting, the facility has a beautiful outdoor courtyard, complete with an aviary. With several spacious bedrooms in the dementia and hospital level areas, there’s certainly space for residents to add their own personal touch.
Our home is just minutes from Palmerston North’s wide variety of shops and amenities. Our Facility Manager comments, "There’s a wonderful relaxed atmosphere at Ultimate Care Aroha. We provide personal care plans, a varied activities programme, security and companionship. There’s a real sense of community here.
Our 24-hour emergency support gives our residents and their families peace of mind. Moreover, the continuum of care we offer minimises the need for residents to change their ‘home’ as their health needs change."
Set in a picturesque setting, the facility has a beautiful outdoor courtyard, complete with an aviary. With several spacious bedrooms in the dementia and hospital level areas, there’s certainly space for residents to add their own personal touch.
Our home is just minutes from Palmerston North’s wide variety of shops and amenities. Our Facility Manager comments, "There’s a wonderful relaxed atmosphere at Ultimate Care Aroha. We provide personal care plans, a varied activities programme, security and companionship. There’s a real sense of community here.
Our 24-hour emergency support gives our residents and their families peace of mind. Moreover, the continuum of care we offer minimises the need for residents to change their ‘home’ as their health needs change."
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 30 Aug 2017 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 19 |
| Vacancy | Yes |
| 0 | |
| Impending vacancy | No - 0 |
| Premium Room Charges | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Updated: 21 Oct 2020 | |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have a dedicated team of registered nurses who are committed to providing good quality care for our residents. Our registered nurses cover 24/7 | |
| Healthcare Assistants/Caregivers | Yes | We have a team of committed care givers who are trained to deliver the standard of care we expect for our residents. All our caregivers have training and undergo regular audits | |
| Physiotherapist | Negotiable | We have a contracted physiotherapist that can visit our facility when required | |
| Occupational Therapist | Negotiable | available through referral from Hospital and GP | |
| Social Worker (on site) | Negotiable | available through referral from Hospital and GP | |
| Diversional Therapist | Yes | We have a Diversional therapist who is available to discuss any residents activities preferences. | |
| Activities Co-ordinator | Yes | We have activities coordinator that assists with our activities programme. | |
| Hairdresser | Yes | We have a hair dresser who visits our facility each week, so you can have a bit of a hair do without leaving home :) | |
| Podiatrist | Yes | Our podiatrist will visit between 6-8 weekly visits | |
| Dietitian | Yes | We have a National dietitian and nutritionist that oversees our menu. Our menus are designed with the elderly in mind and we have both Summer and Winter menus. | |
| Accredited Visitors | Negotiable | can be arranged with discussion with management | |
| Kaumatua | Negotiable | accessible on request | |
| Chaplain/Spiritual Advisor | Yes | accessible on request | |
| Other Personnel | Yes | We have a team of experts at our National Support Office. Our clinical experts offer support to our key clinical staff ensuring we deliver a high quality of care. | |
| Updated: 30 Aug 2017 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | If any oxygen therapy is required we have trained registered nurses who can manage this. |
| Gastronomy/Nasogastric Management | Yes | Are clinical staff are skilled in any gastric/gastric management |
| End of Life/Palliative Care | Yes | Generally speaking, people who are dying, need care in four areas, physical comfort, mental and emotional needs, spiritual issues, and practical tasks |
| Wound Care | Yes | Our Clinical Nurse Manager has oversight of any of our wound management requirements. As well as this we have access to wound care specialists |
| Diabetic Care | Yes | Any resident who is a diabetic we can also meet your needs and support you. |
| Continence Advice | Yes | All of our registered nurses are more than capable of assessing your needs for continence requirements |
| Stomal Therapy | Yes | We can assist with a referral if this service is required |
| Stroke Rehabilitation | Yes | We can work with any stroke rehabilitation programme |
| Infection Control | Yes | We have an infection control programme that has been approved by the Medical Officer of Health in Canterbury |
| Surgical Followup | Yes | If you have to have surgery, our team of clinical staff can take care of your post operative recovery. |
| Community Health | Yes | |
| Clinical Management | Yes | We have a full time clinical nurse manager who oversees all the clinical care for our residents |
| Other Specialties | Yes | |
| Updated: 30 Aug 2017 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | We are more than happy to accommodate any furniture items you may wish to bring in with you. |
| Single Rooms | No | yes, we have single rooms |
| Alcohol Permitted | Yes | We have regular happy hours |
| Pets In Residence | No | We have a delightful bird aviary outside in our gardens |
| Negotiate To Bring Own Pet | No | We generally do not permit permanent pets to stay but they are more than welcome to visit anytime |
| Phone Access In Own Room | Yes | Should you require your own personal telephone we are more that happy to assist you with contacting a private provider. Your contract will be with the provider and not with the facility. |
| Wifi | Yes | We are working very hard to bring Wi-Fi into our facility for our residents and families. We hope to achieve this sometime early this year. |
| Resident can adjust heating in own room | No | Our heating is regulated by a mains control switch |
| Cater for under 65 yrs with Disability | Yes | We are committed to providing 'Aged Care' however if you are close to 65 years of age we can assess your needs. Please call our clinical nurse manager. |
| Lounges/seating areas | Yes | We have lounges and out door seating available. |
| Provide End of Life/Palliative Care | Yes | Generally speaking, people who are dying need care in four areas, physical comfort, mental and emotional needs, spiritual issues, and practical tasks. Their families need support as well. it is our goal to provide all of this at the end stage of life. |
| Day Programme for day stay clients | Yes | We can provide daycare for any of our residents |
| Outings | Yes | We have our very own van to take our residents out and about |
| Whanau Room | Yes | We can provide a quiet private room for consultation. |
| Newsletter | Yes | We provide a regular newsletter |
| Policy for management of challenging behaviour | Yes | Our organisation complies with the Ministry of Health standards and as such we have many policies for our staff to guide them. Management of Challenging Behavior is one of them. |
| Confused Residents | Yes | At times we do have residents who may have moments of confusion. Our clinical staff are trained to manage this. |
| Updated: 30 Aug 2017 | ||
Interests & Activities
| Activity programme, BBQ, Concerts, Cooking, Craft, Electric beds, Entertainment, Exercises, Garden, Happy Hour, Newspaper reading, Outings, Senior Citizens, RSA, Age Concern, Alzheimer's Society, Arthritis society, Big print books, Blind Foundation, Board games, Breakfast in bed, Canine friends, Church, CMA, Digital camera, Flower arranging, Gardening, Minibus, Parkinson's Society, Organ, Parties, Quizzes, Vegetarian, Email, Fax, Roses, Shopping, Sing-a-longs, Singing, Advocate |
| Updated: 30 Aug 2017 |
Additional Information
| Topic | Details | |
|---|---|---|
| Staffing Qualifications and Details | We have a team of registered nurses offering 24/7 care. Our registered nurses are supervised by our very experienced clinical services manager | |
| Associated Complexes | We are a part of the Ultimate Care Group of Aged Care Facilities | |
| Updated: 30 Aug 2017 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Chinese | Yes | |
| Cook Island Maori | Yes | |
| Dalmatian | Yes | |
| Danish | Yes | |
| Dutch | Yes | |
| English | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| Maori - Te Reo | Yes | A number of Residents and staff can speak fluently in Te Reo. |
| Updated: 30 Aug 2017 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | Our home is just minutes from Palmerston North’s wide variety of shops and amenities. | |
| Updated: 30 Aug 2017 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| National Certificate in Diversional Therapy | Yes | At present we have two fully trained Diversional Therapists working here. |
| National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | |
| New Zealand Aged Care Association (NZACA) | Yes | |
 |
||
| Updated: 30 Aug 2017 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
