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Ultimate Care Aroha - TUI WING

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Information Pack
At a glance
Vacancy
Yes
Name
Ultimate Care Aroha
Category
Hospital Care
Address
128 Monrad Street
Palmerston North 4412
DHB
MidCentral
Phone
(06) 358 8093
Fax
(06) 358 8029
Email
View Email Address
Personnel
Manager
Sue Mareikura- Facility Manager - (06)3588093
Owner
Ultimate Care Group
Other services
Photos
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Description
Located in Palmerston North, Ultimate Care Aroha is a well established and respected rest home and hospital which includes specialist dementia care. Our staff has a commitment to providing the best possible healthcare services to residents and families.

Set at the southern end of Palmerston North, the facility has a well maintained outdoor courtyard, complete with an aviary. With several spacious bedrooms in the dementia and hospital level areas, there’s certainly space for residents to add their own personal touch.

Our home is just minutes from Palmerston North’s wide variety of shops and amenities. Facility Manager Sue Mareikura comments, "There’s a wonderful relaxed atmosphere at Ultimate Care Aroha. We provide personal care plans, a varied activities programme, security and companionship. There’s a real sense of community here.
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsNo
Updated: 21 Nov 2013
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care17
Long term vacancyYes
Short term vacancyNo
We have 2 vacancies available
Impending vacancyYes - one room for refurbishment
Updated: 25 May 2017
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes We have a dedicated team of registered nurses who are committed to providing good quality care for our residents. Our registered nurses cover 24/7
Healthcare Assistants/Caregivers Yes We have a team of committed care givers who are trained to deliver the standard of care we expect for our residents. All our caregivers have training and undergo regular audits
Physiotherapist Negotiable We have a contracted physiotherapist that can visit our facility when required
Occupational Therapist Negotiable available through referral from Hospital and GP
Own Social Worker Negotiable available through referral from Hospital and GP
Diversional Therapist Yes We have a Diversional therapist who is available to discuss any residents activities preferences.
Activities Co-ordinator Yes We have activities coordinator that assists with our activities programme.
Hairdresser Yes We have a hair dresser who visits our facility each week, so you can have a bit of a hair do without leaving home :)
Podiatrist Yes Our podiatrist will visit between 6-8 weekly visits
Dietitian Yes We have a National dietitian and nutritionist that oversees our menu. Our menus are designed with the elderly in mind and we have both Summer and Winter menus.
Accredited Visitors Negotiable can be arranged with discussion with management
Kaumatua Negotiable accessible on request
Chaplain/Spiritual Advisor Yes accessible on request
Other Personnel Yes We have a team of experts at our National Support Office. Our clinical experts offer support to our key clinical staff ensuring we deliver a high quality of care.
Updated: 20 Feb 2017
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes Generally speaking, people who are dying, need care in four areas, physical comfort, mental and emotional needs, spiritual issues, and practical tasks
Gastronomy/Nasogastric Management Yes Are clinical staff are skilled in any gastric/gastric management
Oxygen Management Yes If any oxygen therapy is required we have trained registered nurses who can manage this.
Surgical Followup Yes If you have to have surgery, our team of clinical staff can take care of your post operative recovery.
Wound Care Yes Our Clinical Nurse Manager has oversight of any of our wound management requirements. As well as this we have access to wound care specialists
Diabetic Care Yes Any resident who is a diabetic we can also meet your needs and support you.
Continence Advisor Yes All of our registered nurses are more than capable of assessing your needs for continence requirements
Infection Control Yes We have an infection control programme that has been approved by the Medical Officer of Health in Canterbury
Stomal Therapist Yes We can assist with a referral if this service is required
Stroke Rehabilitation Yes We can work with any stroke rehabilitation programme
Specialised Dementia Care Yes Please see under our dementia care services
Gerontological Care Yes Our nurses are dedicated and committed to providing gerontological care for our residents
Community Health Yes
Clinical Manager Yes We have a full time clinical nurse manager who oversees all the clinical care for our residents
Other Nursing Specialities Yes
Updated: 20 Feb 2017
Features
FeatureStatusDetails
Under 65 yrs with Disability Yes We are committed to providing 'Aged Care' however if you are close to 65 years of age we can assess your needs. Please call our clinical nurse manager.
Day Care Yes We can provide daycare for any of our residents
Other End of Life/Palliative Care Yes Generally speaking, people who are dying need care in four areas, physical comfort, mental and emotional needs, spiritual issues, and practical tasks. Their families need support as well. it is our goal to provide all of this at the end stage of life.
Whanau Room Yes We can provide a quiet private room for consultation.
Rooms (Single) No yes, we have single rooms
May Bring Own Furniture Yes We are more than happy to accommodate any furniture items you may wish to bring in with you.
Alcohol Permitted Yes We have regular happy hours
Pets In Residence No We have a delightful bird aviary outside in our gardens
Negotiate To Bring Own Pet No We generally do not permit permanent pets to stay but they are more than welcome to visit anytime
Phone Access In Own Room Yes Should you require your own personal telephone we are more that happy to assist you with contacting a private provider. Your contract will be with the provider and not with the facility.
Wifi Yes We are working very hard to bring Wi-Fi into our facility for our residents and families. We hope to achieve this sometime early this year.
Resident can adjust heating in own room No Our heating is regulated by a mains control switch
Newsletter Yes We provide a regular newsletter
Policy for management of challenging behaviour Yes Our organisation complies with the Ministry of Health standards and as such we have many policies for our staff to guide them. Management of Challenging Behavior is one of them.
Confused Residents Yes At times we do have residents who may have moments of confusion. Our clinical staff are trained to manage this.
Lounges/seating areas Yes We have lounges and out door seating available.
Outings Yes We have our very own van to take our residents out and about
Sprinklers Yes As part of our building code of compliance our facility has a sprinkler system
Audit report available Yes You can access our latest Ministry of Health audit on the Ministry of Health website
Updated: 20 Feb 2017
Interests & Activities
Activity programme, BBQ, Concerts, Cooking, Craft, Electric beds, Entertainment, Exercises, Garden, Happy Hour, Newspaper reading, Outings, Senior Citizens, RSA, Age Concern, Alzheimer's Society, Arthritis society, Big print books, Blind Foundation, Board games, Breakfast in bed, Canine friends, Church, CMA, Digital camera, Flower arranging, Gardening, Minibus, Parkinson's Society, Organ, Parties, Quizzes, Vegetarian, Email, Fax, Roses, Shopping, Sing-a-longs, Singing, Advocate
Updated: 11 Jan 2017
Additional Information
TopicDetails
Staffing Details We have a team of registered nurses offering 24/7 care. Our registered nurses are supervised by our very experienced clinical services manager
Associated Complexes We are a part of the Ultimate Care Group of Aged Care Facilities
Updated: 20 Feb 2017
Languages Spoken
LanguageStatusDetails
Chinese Yes
Cook Island Yes
Dalmatian Yes
Danish Yes
Dutch Yes
English Yes
Fijian Indian Yes
Filipino Yes
Maori - Te Reo Yes A number of Residents and staff can speak fluently in Te Reo.
Updated: 6 Mar 2017
Distances
LocationDistanceDetails
Public Transport   Our home is just minutes from Palmerston North’s wide variety of shops and amenities.
Updated: 20 Feb 2017
Credentials & Membership
Credentials & MembershipStatusDetails
National Certificate in Diversional Therapy Yes At present we have two fully trained Diversional Therapists working here.
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association (NZACA) Yes
New Zealand Aged Care Association (NZACA)
Updated: 21 Nov 2013

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