The CARE Village
At a glance
- Vacancy
- Yes
- Name
- The CARE Village
- Category
- Hospital
- Address
- 32 Taui Street
Ngongotaha
Rotorua 3010 - Postal Address
- Same as above
- Region
- Lakes
- Phone
- View Phone Number
- View Email Address
- Web
- Visit Website
- Social Media
FacebookPersonnel
- Manager
- Therese Jeffs - (07) 347 9612
- Owner
- Rotorua Continuing Care Trust - (07) 347 9612
Other services
Photos
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Map
Welcome to The CARE Village; a safe place where residents live normal lives.
Our village feels different peaceful, safe and normal
We have 13 homes with 6 or 7 residents living in each house. The houses that each resident lives in is base on the lifestyle they lived in their formative years. Furnished in a way that they relate to. Living with other residents they may have normally been friends with.
There are seven lifestyles - Cultural, remote, middle NZ, minimalistic, contemporary and middle NZ.
The CARE Village provides a home for adults of all ages who are in need of care and compassion for the short, medium or long term in Rotorua.
In September 2017 we opened an innovative CARE village on the shores of Lake Rotorua at Ngongotaha. Modelled on the acclaimed Dutch De Hogeweyk Dementia Village, our village looks like small New Zealand town, and residents go about their lives as normal.
Our village feels different peaceful, safe and normal
We have 13 homes with 6 or 7 residents living in each house. The houses that each resident lives in is base on the lifestyle they lived in their formative years. Furnished in a way that they relate to. Living with other residents they may have normally been friends with.
There are seven lifestyles - Cultural, remote, middle NZ, minimalistic, contemporary and middle NZ.
The CARE Village provides a home for adults of all ages who are in need of care and compassion for the short, medium or long term in Rotorua.
In September 2017 we opened an innovative CARE village on the shores of Lake Rotorua at Ngongotaha. Modelled on the acclaimed Dutch De Hogeweyk Dementia Village, our village looks like small New Zealand town, and residents go about their lives as normal.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
|
Updated: 8 Mar 2019 |
|
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 35 |
| Vacancy | Yes |
| Single Room | |
| Impending vacancy | Yes |
| Short stay considered | No |
| Premium Accommodation Charges | Yes from $12.00/day up to $35.00/day as at 19 Feb 2025 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Yes |
|
Updated: 11 Jul 2025 |
|
Testimonials
| We chose The CARE Village for our mother because the lifestyle model with six resident in a house is so normal. Our mother is very happy. |
|
Updated: 8 Mar 2019 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | Registered Nurse in the village 24 hours a day 7 day a week. | |
| Healthcare Assistants/Caregivers | Yes | Health Care Workers 24 hours a day. | |
| Physiotherapist | Yes | ||
| Occupational Therapist | Yes | ||
| Social Worker (on site) | No | We utilise the services of Lakes DHB. | |
| Diversional Therapist | Yes | ||
| Activities Co-ordinator | Yes | ||
| Hairdresser | Yes | ||
| Podiatrist | Yes | ||
| Dietitian | Yes | ||
| Kaumatua | Yes | ||
| Chaplain/Spiritual Advisor | Yes | ||
| Other Personnel | Yes | ||
|
Updated: 6 Mar 2019 |
|||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Clinical Management | Yes | |
|
Updated: 8 Mar 2019 |
||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Limited availability |
| Carer Support | Yes | Limited availability |
| Subsidised | Yes | |
| Private Paying | Yes | |
|
Updated: 11 Mar 2019 |
||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | |
| Single Rooms | Yes | |
| Ensuite | Yes | Limited availability |
| Alcohol Permitted | Yes | Only under supervision as appropriate. |
| Wifi | Yes | |
| Lounges/seating areas | Yes | |
| Gay / LGBT IQ Friendly | Yes | |
| Palliative Care Contract | Yes | |
| Outings | Yes | |
| Residents Committee | Yes | |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Semi-Secure | Yes | |
|
Updated: 6 Mar 2019 |
||
Special Features
| The CARE Village is based on a lifestyle model not an institutional model inspired by de Hogeweyk |
|
Updated: 7 Mar 2019 |
Interests & Activities
| Based on residents lifestyle |
|
Updated: 6 Mar 2019 |
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Deaf Blind Sign Language | Yes | |
| English | Yes | |
| Māori - Te Reo | Yes | |
|
Updated: 6 Mar 2019 |
||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Christian | Yes | |
| Denominations/Faiths represented | Yes | |
| Inter denominational | Yes | |
| Methodist | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | |
| Salvation Army | Yes | |
|
Updated: 8 Mar 2019 |
||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.20 Km | |
| Shops | 0.40 Km | |
| Parks | 0.10 Km | |
| Library | 0.60 Km | |
|
Updated: 6 Mar 2019 |
||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| National Certificate in Diversional Therapy | Yes | |
|
Updated: 6 Mar 2019 |
||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.