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The CARE Village
At a glance
- Name
- The CARE Village
- Category
- Hospital Care
- Address
- 32 Taui Street, Ngongotaha
Ngongotaha
Bay of Plenty
Rotorua - DHB
- Lakes
- Phone
- (07) 347 9612
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Therese Jeffs - (07) 347 9612
- Owner
- Rotorua Continuing Care Trust - (07) 347 9612
Other services
Photos
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Map
Reviews
Description
Welcome to The CARE Village; a safe place where residents live normal lives.
Our village feels different peaceful, safe and normal
We have 13 homes with 6 or 7 residents living in each house. The houses that each resident lives in is base on the lifestyle they lived in their formative years. Furnished in a way that they relate to. Living with other residents they may have normally been friends with.
There are seven lifestyles - Cultural, remote, middle NZ, minimalistic, contemporary and middle NZ.
The CARE Village provides a home for adults of all ages who are in need of care and compassion for the short, medium or long term in Rotorua.
In January 2018 we opened an innovative CARE village on the shores of Lake Rotorua at Ngongotaha. Modelled on the acclaimed Dutch De Hogeweyk Dementia Village, our village looks like small New Zealand town, and residents go about their lives as normal.
Our village feels different peaceful, safe and normal
We have 13 homes with 6 or 7 residents living in each house. The houses that each resident lives in is base on the lifestyle they lived in their formative years. Furnished in a way that they relate to. Living with other residents they may have normally been friends with.
There are seven lifestyles - Cultural, remote, middle NZ, minimalistic, contemporary and middle NZ.
The CARE Village provides a home for adults of all ages who are in need of care and compassion for the short, medium or long term in Rotorua.
In January 2018 we opened an innovative CARE village on the shores of Lake Rotorua at Ngongotaha. Modelled on the acclaimed Dutch De Hogeweyk Dementia Village, our village looks like small New Zealand town, and residents go about their lives as normal.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Updated: 10 Apr 2018 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 81 |
| Additional Room Costs | Yes |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Updated: 10 Apr 2018 | |
Testimonials
| We chose The CARE Village for our mother because the lifestyle model with six resident in a house is so normal. Our mother is very happy. |
| Updated: 10 Apr 2018 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | Registered Nurse in hospital suite 24 hours a day and in the dementia and rest home suites in the mornings. Our Nurse Manager works five days a week providing supervision and clinical expertise. | |
| Enrolled Nurse | Yes | Enrolled Nurse across our hospital, dementia and rest home suites 24 hours a day. | |
| Healthcare Assistants/Caregivers | Yes | Health Care Workers in all suites 24 hours a day. | |
| Physiotherapist | Yes | A physiotherapist is contracted to provide three hours a week supervising our physio technician who works 30 hours a week. | |
| Occupational Therapist | Yes | An Occupational Therapist is contracted to provide supervision for our dedicated and amazing diversional therapists - known to us as lifestyle coordinators. | |
| Social Worker (on site) | No | We utilise the services of Lakes DHB. | |
| Diversional Therapist | Yes | We have diversional therapists (lifestyle coordinators) working in each suite. They have a monthly programme and also provide a lot of spontaneous activities and one on one time with residents. | |
| Activities Co-ordinator | Yes | The Nurse Manager provides supervision and coordination for the activities team. The activities team is made up of lifestyle coordinators and volunteers. | |
| Hairdresser | Yes | Weekly | |
| Podiatrist | Yes | Our podiatrist visits monthly. | |
| Dietitian | Yes | As required. | |
| Kaumatua | Yes | We have a Kaumatua from Te Arawa. | |
| Chaplain/Spiritual Advisor | Yes | We have a chaplain for six hours a week. | |
| Other Personnel | Yes | General Practitioner, Psychogeriatrician, Physician for the Elderly. | |
| Updated: 11 Apr 2016 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| End of Life/Palliative Care | Yes | |
| Surgical Followup | Yes | |
| Clinical Management | Yes | |
| Updated: 25 Feb 2015 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | |
| Carer Support | Yes | |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
| Updated: 11 Apr 2016 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Residents are encouraged to bring their own furniture whether it's your favorite rocking chair or set of drawers. |
| Single Rooms | Yes | |
| Rooms suitable for a couple | Yes | |
| Alcohol Permitted | Yes | Only under supervision as appropriate. |
| Pets In Residence | Yes | Three resident cats - Roscoe, Soxs and Misty. We have resident friendly dogs visiting often. |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | This can be arranged at your own expense. We do have a hand held portable phone that you can receive calls on. |
| Wifi | Yes | Free wifi for skyping, emailing and facebook. |
| Cater for under 65 yrs with Disability | Yes | |
| Lounges/seating areas | Yes | We have lots of comfy chairs and seats for all to enjoy. We have a covered seating in our garden area. |
| Provide End of Life/Palliative Care | Yes | |
| Palliative Care Contract | Yes | |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | Our residents enjoy trips to the Citizens Club for lunch, movies, high tea for the ladies and bowling. They can go shopping every Tuesday and Thursday. |
| Whanau Room | Yes | |
| Maori Kaupapa | Yes | |
| Residents Committee | Yes | Residents meetings are held every two months. |
| Family Committee | Yes | As required. |
| Newsletter | Yes | Seasonal. |
| Policy for management of challenging behaviour | Yes | Our philosophy of care provides an environment that is stimulating positive and reduces challenging behaviour with minimal/no use of medication. |
| Confused Residents | Yes | |
| Rural Setting | No | We are situated near the shores of Lake Rotorua, with well established planted garden areas. |
| Smoking Permitted | Yes | In designated areas. |
| Semi-Secure | Yes | |
| Updated: 11 Apr 2016 | ||
Special Features
| Whare Aroha CARE is situated near the heart of Rotorua City and within easy walking distance of the Lakefront and Government Gardens.
Our care is our point of difference. We provide companionship, spontaneity and variety for our residents within a homely environment. We have fabulous caring and enthusiastic staff who support residents to live as normal a life as possible. |
| Updated: 11 Apr 2016 |
Interests & Activities
|
Cards daily with Diversional Therapist, weekly church service, craft weekly, entertainment (cultural groups, childrens groups, music, bells), daily exercise, gardening, Happy Hour every Friday afternoon, indoor games (bowls, quoits, darts, ball handling), library, massage daily as requested, outdoor games (petanque), in-house movies, music weekly, daily newspaper reading, daily quizzes, weekly shopping, videos, outings (facility van with 2 wheelchair access), walks to lake, city gardens, museum etc.
Alzheimer's Society (support group, educational updates, coffee morning), Arthritis society, Blind Foundation (volunteers support), Parkinson's Society (support group, monthly meeting), Senior Citizens, Stroke Group (attend meetings twice yearly, shared lunch, social activities), Support Group Multiple Sclerosis Society and Maori Women's Welfare League., Activity programme. |
| Updated: 11 Apr 2016 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details about Meals | Food is prepared daily on site. The meals are high quality and choices are available. The residents have input into the menu. | |
| Staffing Qualifications and Details | 24 hour nursing care by Registered Nurses. Staff are enthusiastic and caring supported by the Management team. | |
| What's included in your fees and what's not | Hairdressing, specialist services, dentistry, podiatry, aromatherapy and massage. | |
| Updated: 11 Apr 2016 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Dutch | Yes | |
| English | Yes | |
| Maori - Te Reo | Yes | |
| Updated: 25 Feb 2015 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Brethren | Yes | |
| Christian | Yes | |
| Denominations/Faiths represented | Yes | |
| Inter denominational | Yes | |
| Jehovah Witness | Yes | |
| Methodist | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | |
| Salvation Army | Yes | |
| (Other comments) | Yes | Chaplain and Kaumatua |
| Updated: 11 Apr 2016 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.50 km | |
| Shops | 0.50 km | |
| Parks | 0.50 km | All facilities within walking distance. |
| Updated: 25 Feb 2015 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| CareerForce | Yes | |
| National Certificate in Diversional Therapy | Yes | |
| New Zealand Aged Care Association (NZACA) | Yes | |
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| Updated: 11 Apr 2016 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
