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The CARE Village

At a glance
Vacancy
Yes
Name
The CARE Village
Category
Hospital
Address
32 Taui Street
Ngongotaha
Rotorua 3010
Postal Address
Same as above
Region
Lakes
Phone
View Phone Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Therese Jeffs - (07) 347 9612
Owner
Rotorua Continuing Care Trust - (07) 347 9612
Other services
Photos
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Visitors with limitations - please call us first
Welcome to The CARE Village; a safe place where residents live normal lives.

Our village feels different peaceful, safe and normal

We have 13 homes with 6 or 7 residents living in each house. The houses that each resident lives in is base on the lifestyle they lived in their formative years. Furnished in a way that they relate to. Living with other residents they may have normally been friends with.

There are seven lifestyles - Cultural, remote, middle NZ, minimalistic, contemporary and middle NZ.

The CARE Village provides a home for adults of all ages who are in need of care and compassion for the short, medium or long term in Rotorua.

In September 2017 we opened an innovative CARE village on the shores of Lake Rotorua at Ngongotaha. Modelled on the acclaimed Dutch De Hogeweyk Dementia Village, our village looks like small New Zealand town, and residents go about their lives as normal.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Health New Zealand | Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 8 Mar 2019

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 35
Vacancy Yes
Single Room
Impending vacancy Yes
Short stay considered No
Premium Accommodation Charges Yes from $12.00/day up to $35.00/day as at 08 Aug 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes

Updated: 12 Dec 2024

Testimonials
Testimonials
We chose The CARE Village for our mother because the lifestyle model with six resident in a house is so normal. Our mother is very happy.

Updated: 8 Mar 2019

Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes Registered Nurse in the village 24 hours a day 7 day a week.
Healthcare Assistants/Caregivers Yes Health Care Workers 24 hours a day.
Physiotherapist Yes
Occupational Therapist Yes
Social Worker (on site) No We utilise the services of Lakes DHB.
Diversional Therapist Yes
Activities Co-ordinator Yes
Hairdresser Yes
Podiatrist Yes
Dietitian Yes
Kaumatua Yes
Chaplain/Spiritual Advisor Yes
Other Personnel Yes

Updated: 6 Mar 2019

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Clinical Management Yes

Updated: 8 Mar 2019

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes Limited availability
Carer Support Yes Limited availability
Subsidised Yes
Private Paying Yes

Updated: 11 Mar 2019

Features
Features
Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Ensuite Yes Limited availability
Alcohol Permitted Yes Only under supervision as appropriate.
Wifi Yes
Lounges/seating areas Yes
Gay / LGBT IQ Friendly Yes
Palliative Care Contract Yes
Outings Yes
Residents Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Semi-Secure Yes

Updated: 6 Mar 2019

Special Features
Special Features
The CARE Village is based on a lifestyle model not an institutional model inspired by de Hogeweyk

Updated: 7 Mar 2019

Interests & Activities
Interests & Activities
Based on residents lifestyle

Updated: 6 Mar 2019

Languages Spoken
Languages Spoken
Language Status Details
Deaf Blind Sign Language Yes
English Yes
Māori - Te Reo Yes

Updated: 6 Mar 2019

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Christian Yes
Denominations/Faiths represented Yes
Inter denominational Yes
Methodist Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes

Updated: 8 Mar 2019

Distances
Distances
Location Distance Details
Public Transport 0.20 Km
Shops 0.40 Km
Parks 0.10 Km
Library 0.60 Km

Updated: 6 Mar 2019

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes

Updated: 6 Mar 2019


The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.