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Selwyn Heights village

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Selwyn Heights village
Hospital Care
42 Herd Road
09 624 2600
(09) 624 2602
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Veena Kaur - Acting Manager - (09) 624 2600
The Selwyn Foundation Group
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Manukau Harbour - from Selwyn Heights Hospital

- with The Selwyn Foundation Group at Selwyn Heights Village.

Selwyn Heights Retirement Village is set within beautiful gardens on a commanding site at 42 Herd Road, Hillsborough, Auckland - adjacent to Monte Cecelia Park, close to public transport and the Royal Oak Shopping Mall. We offer a continuum of quality Christian Care, having a Rest Home and Hospital together with Villas and Apartments for independent living.

Our hospital has a beautiful vista that overlooks the Manukau Harbour. We offer 88 beds in either shared rooms or single rooms.

Selwyn Heights aims to provide a warm and friendly environment, meeting all individual needs. We want all our residents to have an enjoyable time - our manager is happy to meet with you to talk over any concerns you may have. Your feedback is valued.

The hospital is staffed with registered nurses 24 hours each day. Caregivers and other professional staff are trained to meet the particular needs of those in their care. We provide a comprehensive medical service through our two on-site medical officers.

You are welcome to bring such personal things as some of your curtains, pictures, photographs, treasured mementos, your television set – and any special item of furniture which will fit into the limited space available. Other furniture may be provided for residents as needed. A telephone may be connected to your room through our PABX exchange system. There is a small line charge which also covers all local calls.

There is open visiting - your family and friends are always made very welcome.

There is a spacious lounge for residents to spend time with family and friends or simply enjoy peace and quiet. Digital Sky TV is available. Each wing of the hospital has a kitchenette where residents are welcome to make a cuppa for themselves or visitors at any time.

A convenience store caters for basic needs - and extra items may be purchased on request through the caregivers. The Auckland library bus visits the village every fortnight.

Our friendly receptionist is able to help you in many ways, including . . .
- Arranging to have your newspaper delivered to your room.
- Supplying stamps and helping with overseas mailing.
- Seeing to your transport needs. (A Stagecoach bus timetable is also at reception.)
- Arranging appointments with our hairdresser, the manicurist, and with visiting physiotherapists, the podiatrist and hearing aid specialist.
- Help to manage your money, through operating a personal petty cash account and paying any bills you may incur. Arrange for our administrator to help with other financial questions.

All diets and appetites are catered for - you may prefer a salad to hot vegetables for example. You are also welcome to have family or a guest for lunch at a small charge payable to reception.

Church services open to residents, friends and family of all denominations are held on Wednesdays and Sundays in the chapel – and monthly in each hospital area. Our chaplain is on-site for your spiritual needs.

A monthly timetable of our comprehensive activities programme is given to all residents and displayed throughout the village - and an activity ‘hot-line’ is updated daily. Group and individually tailored events are facilitated by our caregivers.
- Games, Quizzes and Crosswords.
- Music, sing-a-longs, and exercise sessions.
- Crafts and Group discussions.
- Birthday and other celebrations.
- Concerts and Movies.
- Regular mini-bus outings.

- Valuables. Although the Foundation cannot accept responsibility for lost or damaged property, valuable items may be given to the manager for safe keeping. A locked drawer is provided in each Rest Home room.
- Fire: Smoke detectors and sprinklers are installed throughout. Should you hear an alarm, please stay where you are. Our staff have fire evacuation procedures in place - you can feel safe in their hands.
- Visitors Book. Please ask relatives and friends to sign the visitor signing in/out book. This is monitored to help ensure the safety of all our people.

We have areas set aside for smokers. Please respect your neighbours by not having your TV or radio on too loudly. In place of individual pets, our shared hospital pets include cats, fish and birds.

The Selwyn Foundation has been around for a very long time.

The Selwyn Foundation is an independent, faith-based New Zealand charitable trust providing services to older people and their families. We have been leading the way in improving the quality of life of our elders for over sixty years. As pioneers of the retirement village model and of rest home care in this country, we are uniquely experienced in providing residential care, independent retirement living and community outreach services for older adults.

With the dramatic rise of New Zealand's ageing population, the work of The Selwyn Foundation is more important than ever. Building on our achievements to date — and in keeping with our original Mission to provide quality care for elders — we will continue to innovate, diversify and offer a continuum of flexible care options that meet the present and future needs of ageing people and their families.

In keeping with our mission:
To deliver quality services that are responsive to the ageing person and their family, ensuring that our charitable outreach supports those who are vulnerable or in need.

Our charitable focus is three-pronged: to combat social isolation and loneliness, increase social housing and offer hardship support. In all that we do, we do not lose sight of the importance of Tikanga and our Christian faith.

Our activities are grouped in four key areas:.

Enhancing the lives of elders who are vulnerable or in need.
Promoting the welfare of elders in general is an important aspect of the Foundation’s charitable Mission. We therefore distribute more than 30% of our annual operating surplus to charitable and not-for-profit groups working with or for the elderly at both community and national level. This is in addition to funding our community outreach Selwyn Centre programme, our subsidised rental accommodation and village medical centres.

Looking to the future, our charitable focus will be to deliver on our mission in combating
social isolation and loneliness, increase social housing and offer hardship support.

Investing in research and education to deliver quality care.
The Selwyn Foundation supports a wide range of gerontology research. In addition to assisting universities with studies that influence the wellbeing of elders, we also fund The Selwyn Institute for Ageing and Spirituality and are the principal benefactor of The HOPE Foundation. By investing in quality learning and research opportunities, we aim to enhance the wellbeing of our residents, and of New Zealand’s ageing population as a whole.

The Selwyn Foundation is committed to opening up growth and skill opportunities that help our staff, their families and our residents.

Providing care and support to elders in their community.
Selwyn’s community outreach is most evident in the Selwyn Centres. With 40 venues provided in association with Anglican parishes and serving more than 800 people each week, the programme provides community drop-in centres that enable those who may be living alone and in need of companionship to remain active, healthy and independent in their own neighbourhoods.

Creating thriving communities to age well.
The Selwyn Foundation seeks to create positive environments that promote residents’ independence, eliminate loneliness and add variety to the daily experience. We aim to create open, engaging communities where people have purpose, enjoy choice, and an active lifestyle with family and friends. By developing contemporary new environments and modernised styles of care, we’ll take forward into the future the vision our founders began over sixty years ago.

The Selwyn Foundation
PO Box 8203, Symonds Street, Auckland 1150.
Telephone (09) 846 0119.
Fax (09) 846 0700.
Email: mail@selwynfoundation.org.nz
Website: www.selwynfoundation.org.nz
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 12 Jun 2015
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 38
Vacancy Yes
1 x shared room for female; 2 premium rooms
Impending vacancy No
Additional Room CostsSome Rooms
Updated: 22 Mar 2019
TypeHours Per WeekStatusDetails
Registered Nurse 24/7 Yes
Nurse Practitioner Yes
Enrolled Nurse Yes
Physiotherapist Yes Our physiotherapist visits regularly
Occupational Therapist Negotiable Occupational therapy is available by arrangement
Activities Co-ordinator Yes The Activities Coordinator is responsible for arranging a wide range of events and activities tailored to the needs and capabilities of our residents.
Hairdresser Yes Appointments with our hairdresser are arranged through our receptionist
Podiatrist Negotiable Our podiatrist visits regularly to meet with residents by appointment.
Dietitian Negotiable All dietary needs may be catered for.
Kaumatua Negotiable Maori cultural needs may be met as requested.
Chaplain/Spiritual Advisor Yes Our on-site chaplain offers personal attention to residents' requests and well as conducting worship services open to people of all Christian denominations.
Other Personnel Yes A hearing-aid specialist is on call as required.
Updated: 12 Jun 2015
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes
Infection Control Yes We have a nurse on our staff responsible for infection control.
Updated: 16 Oct 2007
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes Lynette.Williams@selwynfoundation.org.nz
Carer Support Yes Lynette.Williams@selwynfoundation.org.nz
Private Paying Yes Lynette.Williams@selwynfoundation.org.nz
Updated: 17 Dec 2018
May Bring Own Furniture Yes
Single Rooms Yes
Shared Rooms Yes
Alcohol Permitted Yes
Phone Access In Own Room Yes
Lounges/seating areas Yes
Outings Yes
Whanau Room Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes People are welcome to smoke in designated areas outside.
Updated: 29 Oct 2014
Special Features
Special Features
Our hospital has marvellous views over the Manukau Harbour.
Updated: 21 Sep 2015
Interests & Activities
Interests & Activities
As they are able, hospital residents are invited to join in the Village programme and activities which include Art, Cards, Chapel, Concerts, Craft, Entertainers, Entertainment, Exercises, Games, Garden, Happy Hour, Jigsaw, Minibus, Quizzes, Park, Pastoral care, Sing-a-longs, Videos, Views, Shopping, Birthday and other celebrations, Crosswords, Group Discussions.
Updated: 16 Oct 2007
Languages Spoken
Languages Spoken
Cook Island Maori Yes
English Yes
Fijian Indian Yes
Hindi Yes
Indonesian Yes
Niuean Yes
Rarotongan Yes
Samoan Yes
Tongan Yes
Other Information Yes With people from many countries being represented among staff members and residents - at any time we may be able to offer languages other than those listed. Should the services of an interpreter be required - please ask our manager.
Updated: 9 Aug 2012
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Christian Yes
Denominations/Faiths represented Yes People of many religious faiths and backgrounds are to be found among Selwyn Heights residents and staff members. All are welcome.
Roman Catholic Yes
(Other comments) Yes Our Chaplaincy Service is available to everybody.
Updated: 10 Jun 2015
Public Transport   Stagecoach buses stop nearby - outside the main gate
Shops   Selwyn Heights has a 'convenience' shop on-site.
Mall 3.00 km The Royal Oak Mall and other shops are approximately 3 kilometers from Selwyn Heights.
Parks   Monte Cecelia Park is right alongside our Village.
Library   We have 'library corners' in various locations on site - and the Auckland Mobile Library visits bi-weekly.
Updated: 16 Oct 2007
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
New Zealand Council of Christian Social Services (NZCCSS) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 17 Oct 2007

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.