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Ross Home (a Presbyterian Support Otago Enliven home)

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At a glance
Vacancy
No
Name
Ross Home (a Presbyterian Support Otago Enliven home)
Category
Hospital Care
Address
360 North Rd
North East Valley
Dunedin
Dunedin
DHB
Southern (Otago)
Phone
(03) 473 0029
Fax
(03) 473 0709
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Margaret Pearce - 03 473 0029
Owner
Presbyterian Support Otago - 03 477 7115
Other services
Photos
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Description
A change of address, not of lifestyle, is how we like to describe a person’s move into a Presbyterian Support Otago home or hospital.

Residents continue to have personal choices – when to get up in the morning, go on outings, be involved in activities…daily life is determined by individual needs and preferences.

Like all our facilities, Ross Home & Hospital has a Presbyterian foundation and welcomes people of all backgrounds and cultures.

Ross Home is in Dunedin's North East Valley. It is renown for its quality care, stunning gardens and courtyards, and the popular cafe where residents, family, friends and community members can while away an hour in comfort.

Offering a wide range of services, Ross rest home and hospital rooms are always in demand, and has a long, proud tradition of providing quality services.

The staff does all it can to help residents and families experience a good transition to living at Ross, and welcomes family input into creating the right ‘personal feel’ for their loved one.

Ross also offers:

Hospital care
Demential care
Psychogeriatric Hospital care
Independent living - rental


Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsSome Rooms
Updated: 28 Nov 2014
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care60
Long term vacancyNo
Short term vacancyNo
Impending vacancyNo
Updated: 27 Apr 2017
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes Ross Home has Registered Nurse coverage 24 hours a day, seven days a week. The Manager is a RN and holds a current annual Practising Certificate
Enrolled Nurse Yes
Physiotherapist Yes
Activities Co-ordinator Yes
Hairdresser Yes
Podiatrist Yes
Dietitian Yes
Accredited Visitors Yes Ross can access Accredited Aged Concern volunteer visitors, however, Ross has it's own experienced volunteer team to assist where and when needed
Chaplain/Spiritual Advisor Yes Ross has its own Chaplain but also welcomes visiting Chaplains from the community
Updated: 15 Jul 2010
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care’ Yes Presbyterian Support Otago is moving towards the implementation of the Liverpool Care Pathway of palliative care, which is recognised as clinical best-practise in terms of end of life care.
Gastronomy/Nasogastric Management Yes
IV Antibiotic Capability Yes
Oxygen Management Yes
Wound Care Yes
Diabetic Care Yes
Continence Advisor Yes
Infection Control Yes
Stroke Rehabilitation Yes
Gerontological Care Yes
Clinical Manager Yes Unit Nurse Manager
Updated: 15 Jul 2010
Features
FeatureStatusDetails
Day Care Yes
Palliative Care Contract Yes
Rooms (Single) Yes
Rooms (Suit Couple) Yes Adjoining rooms with shared ensuite
Ensuite Yes Shared ensuites
May Bring Own Furniture Yes
Alcohol Permitted Yes
Pets In Residence Yes
Negotiate To Bring Own Pet Yes By arrangement
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes
Residents Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes
Outings Yes
Smoking Permitted Yes Outdoor area available for smokers
Semi-Secure Yes Locked at night
Sprinklers Yes
Audit report available Yes Please take the time to look for our report on the Ministry of Health website. We are proud of our report which is undertaken by an indepenent third-party review authority. http://cert.moh.govt.nz/certification/review.nsf
Updated: 15 Jul 2010
Special Features
Ross Home is an integral part of Dunedin's North East Valley and a highly sought-after home for older people seeking residential care.

The exceedingly high standard of meals is always commented on by residents and visitors alike, and Ross Cafe, just inside the main doors to the attractive premises, is a popular place to catch up with family and friends.

All Presbyterian Support Otago residences have a policy of valuing the lives of older people, and this is reflected in the many services and facilities offered.

Staffing levels in our hospitals are at the higher end for the sector, and a large percentage of caregivers have formal industry qualifications. A high level of physiotherapy input is also put in place, with a focus on maintaining or improving current mobility.

Ross Home is purpose-built and maintained to a high level, and residents have plenty of room in which to enjoy the wide range of activities continually available to them.

Updated: 15 Jul 2010
Interests & Activities
Maintaining regular sporting and community activity our individual residents had before moving to Ross, is encouraged. We believe residents should maintain the connection they had with their family, friends and community, and will do all we can to ensure those connections are kept.

In-house, we have an extensive activities programme that includes exercise, quiz sessions, newspaper readings, guest speakers and entertainers, and Happy Hour is a very popular event.

There is great emphasis on outings, undertaken in comfortable vans, with events ranging from concerts to garden visits.

Some residents prefer to undertake hobbies and interests privately, or on a one-to-one basis, and we are happy to accommodate them.
Updated: 15 Jul 2010
Additional Information
TopicDetails
Details re Meals All reasonable steps are taken to ensure residents have their food preferences respected. A dietician oversees the nutritional value of every meal and our highly experienced cooks create attractive meals from in-house commercial kitchens.
Staffing Details All Presbyterian Support Otago homes have multi-disciplinary teams with staff focused on providing respectful, quality care to residents.
Associated Complexes Elmslie House Home & Hospital, Holmdene Home & Hospital, Iona Home & Hospital, Ranui Home & Hospital, St Andrews Home & Hospital, Taieri Court Rest Home,Wanaka Retirement Village and Enliven Otago (Presbyterian Support) - Help for Those at Home
Fees Details/Fees Do Not Include Details are discussed at initial meetings
Updated: 5 Aug 2010
Languages Spoken
LanguageStatusDetails
Other Information Yes English is spoken at all Presbyterian Support homes and hospitals. In some cases staff are able to converse in other languages.
Updated: 15 Jul 2010
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
(Other comments) Yes Presbyterian Support Otago homes and hospitals are non-denominational. Church services are held by visiting Chaplains and residents are encouraged to continue their religious affilliations out in the community.
Updated: 15 Jul 2010
Distances
LocationDistanceDetails
Public Transport 0.00 km Buses pass the front door of Ross on a regular basis, and taxis can be arranged.
Shops 2.00 km The North East Valley shopping centre is about 2km away but there are several dairies inbetween.
Mall 0.00 km Collected and delivered on the premises
Parks   Nearby
Library   Nearby
Updated: 15 Jul 2010
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
Home and Community Health Assocation Yes
Home and Community Support Sector Standards (Standards NZ) Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes
New Zealand Council of Christian Social Services (NZCCSS) Yes
Rest Home MOH Audit Report Available. Yes http://cert.moh.govt.nz/certification/review.nsf
CareerForce Home and Community Health Assocation New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 20 Apr 2017

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