Resthaven on Vogel
At a glance
- Rachel Jones - 07 827 6097
- Cambridge Resthaven Trust Board - Community owned
- Village Manager
- Joanne Sutherland - 07 827 6097
- Emma Waa - 07 827 6097
- Sandra Bennett - 07 827 6097
Vision: Helping the older members of our Community to enjoy the lives that they choose by providing individualized support and care. Providing a way of life that exceeds the individual's expectations
Mission: Cambridge Resthaven, a community-owner organization that, in a dignified and respectful manner, offers a flexible continuum of individualized care, support and services to enhance the lives of the older members of our Community.
Values: Respect, Excellence, Support, Honesty, Sustainability
Continuing Care (Hospital)
Memory Enhancement Unit - Tui
Support of Independence: Village, Apartments, Respite, Meals on Wheels (case by case basis) & Community Friends Visiting Service.
Advocacy & Support:
Sense of Resthaven community
End of Life care
|Contract with DHB||Yes|
|Updated: 13 Jun 2019|
Bed and Vacancy Details
|Approximate number of beds at this level of care||29|
|Any queries please phone 07 827 6097|
|Premium Room Charges||No|
|MOH Certification and Audit Report||View MOH certification and audit report (opens in a new tab)|
|Updated: 8 Dec 2021|
|Ref #3248 May 2019 " Thanks so much to everyone for making my mum's first afternoon at Resthaven so happy. Her room was set up beautifully and dinner was so delicious - we haven't seen her seat as much for the last month!"
Ref #3260 June 2019 "We would like to say how impressed we are with the care my mum is receiving. All the staff are so kind and friendly. Mum is never rushed, everyone is so patient. This has been a difficult time for the family and it is greatly re-assuring to know she is having such a great care."
Ref #3395 April 2020 " Thank you Rachel, we Just wanted to say to all the wonderful staff at Resthaven that we are thinking of you and your families as you provide such a safe and secure haven for all your residents. The meticulous care and support you offer to families, friends and staff is amazing and we truly appreciate it. Thank you for your kindness and compassion – you guys rock!! With huge respect."
Ref #3396a April 2020 " Thank you so very much for all you are doing for our loved ones. It's good hearing the details and updates.
I feel that my mum is in the safest possible hands and place. Resthaven is a refuge, a sanctuary during this covid crisis. Much love to you all.
Ref # 3434 August 2020 " As her stay was during Covid Lockdown, we realize there were limitations our of your control. We did appreciate your high standards to keep patients safe. Staff were kind and caring and always ready to listen and most helpful"
Ref #3435a September 2020 "Thank you for your great communication updates. I am so grateful that I can continue to visit my Mum. I appreciate that Resthaven understands how vital it is for our loved-ones to see their family".
Ref #3435 September 2020 " They looked after mum through some very testing times, and there was always someone I could talk to. I would recommend Resthaven to anyone needing heartfelt care"
Ref #3472 December 2020 " Mr & Mrs Claus - such a delight and joy to have these two staff members come into Tui with a trolley of goodies, a bright smile and a guitar. Residents and staff all joined in the signing of Christmas carols. Thank you for bringing such joy to our residents.
Ref #3473 January 2021 " DT team did an exceptional job on Christmas Day. Decorations on the tables were enjoyed and appreciated by the residents and their family members. They were so impressed with your efforts and the beautiful decorating."
Ref #3512 April 2021 "Thank you for the mighty performance at special breakfast this morning. To the cooks and all the staff helping with presenting a lovely, hot, cooked breakfast. Yum Yum"
Ref 3520 May 2021 " A Fashion Show - what a great idea and such a fun afternoon for mum. Thank you to everyone involved."
Ref #3536 September 2021 "Resthaven is a nice homely place to come into, where visitors sense the people in your care are treated with dignity and warmth".
Ref #3538 October 2021 “I was so thankful and comforted that my husband was cared for in Resthaven. All the staff were great, especially the HCAs".
|Updated: 8 Oct 2021|
|Type||Hours Per Week||Status||Details|
|Registered Nurse||Yes||We have a team of Registered Nurses, a Clinical Nurse Leader, Nursing Director and a stand alone Staff Educator (also a Registered Nurse). There is at least one Registered Nurse on site at all times, usually more. The CNL, CEO & GM are all Registered Nurses.|
|Healthcare Assistants/Caregivers||Yes||A great team of Health Care Assistants who are fully trained in all areas of caring for our ladies and gentlemen.|
|Physiotherapist||Yes||Our Physiotherapist is on site three days a week. We also have a Assistant Physiotherapist on site five days a week.|
|Diversional Therapist||Yes||Prerana and Lorraine are our qualified Diversional Therapists (DTs) who ensure activities are meaningful for the Residents and meet their needs.|
|Activities Co-ordinator||No||Our 2 Diversional Therapists are supported by a Therapy Assistant to run a full activities programme:- 1:1 time, group fun & trips.|
|Hairdresser||Yes||We have a local hairdresser providing this service at Resthaven on Thursday & Friday. Appointments can be made at reception.|
|Podiatrist||Yes||Podiatrist visits six weekly|
|Dietitian||Yes||Contracted as required.|
|Kaumatua||Yes||Available as required.|
|Other Personnel||Yes||Champion Role - All RNs and senior HCAs have an area of interest that they focus on and become our 'expert' in that area such as : Falls prevention, independence, palliative care.|
|Updated: 8 Oct 2021|
Specialities or Areas of Expertise
|Specialities or Areas of Expertise||Status||Details|
|Oxygen Management||Yes||We have oxygen cylinders and oxygen concentrators available.|
|Gastronomy/Nasogastric Management||Yes||R.N.s are fully trained to manage PEG and nasogastric tubes.|
|Palliative Care (Contracted)||No||Cambridge Resthaven follows the Te Awa Whakapiri principles and processes in caring for those who have palliative care needs and we liaise closely with Hospice. Residents are nursed with care and dignity in the privacy of their own room.|
|End of Life/Palliative Care||Yes||Cambridge Resthaven follows the Te Awa Whakapiri principles and processes in caring for those who have palliative care needs and we liaise closely with Hospice. Residents are nursed and supported with care and dignity in the privacy of their own room. We ensure that their relatives and close friends are supported and comforted by the care and support given and we have the ability for families to stay if they wish|
|Wound Care||Yes||This is an R.N./Resthaven champion role. We have strong links to Waikato District Health Board Wound Nurse specialist. All our R.N.s receive full wound care training and ongoing education through the DHB.|
|Diabetic Care||Yes||This is an R.N./Resthaven Champion role.|
|Continence Advice||Yes||This is an R.N. /Resthaven Champion role.|
|Stroke Rehabilitation||Yes||Our physiotherapist and physio assistant can provide this service.|
|Infection Control||Yes||This is an R.N./Resthaven Champion role. Resthaven benchmark with BUG control & with 8 other Community Charitable Trusts within the greater Waikato (C.T.C.A. - Community Trusts in Care Aeteroa)|
|Clinical Management||Yes||We have a Clinical Nurse Leader and also a Nursing Director.|
|Updated: 8 Oct 2021|
Respite, Carer Support or other Short Stay
|Respite, Carer Support or other Short Stay||Status||Details|
|Respite||Yes||This is available (vacancy dependent) please contact our Clinical Nurse Leader on 07-827-6097|
|Carer Support||Yes||This is available (vacancy dependent) please contact our Clinical Nurse Leader on 07-827-6097|
|Booking can be made in advance||Yes||This is available (vacancy dependent) please contact our Clinical Nurse Leader on 07-827-6097|
|Updated: 11 Jun 2021|
|May Bring Own Furniture||Yes||Residents are encouraged to personalize their rooms with their own possessions and furniture as they wish, however we prefer to use Resthaven fully electric beds.|
|Shared Rooms||Yes||Hospital only|
|Rooms suitable for a couple||Yes|
|Ensuite||Yes||We have a number of ensuites and shared ensuites.|
|Alcohol Permitted||Yes||Resthaven does have a happy hour prior to evening meal held weekly. In Tui Happy Hour is non-alcoholic)|
|Pets In Residence||Yes||We have 2 cats in residence at Resthaven - Oskar and Monty plus birds. Oskar rules Tui and Monty the rest of the facility.|
|Negotiate To Bring Own Pet||Yes||As we have two cats, own pets will have to negotiate with Oskar and Monty.|
|Phone Access In Own Room||Yes||This is negotiable. Some rooms have jackpoints. Personal line charges are billed to the resident through Telecom. Some residents choose to have their own mobile phone on prepaid plans.|
|Wifi||Yes||Free WiFi is available for residents/families - please see reception.|
|Cater for under 65 yrs with Disability||Yes||Please discuss your requirements with the Clinical Nurse Leader or General Manager.|
|Lounges/seating areas||Yes||There are many lounges and seating areas throughout Resthaven which are easily accessible to outside areas. We have 2 large courtyards for outdoor seating.|
|Provide End of Life/Palliative Care||No||Cambridge Resthaven follows the Te Awa Whakapiri principles and processes in caring for those who have palliative care needs and we liaise closely with Hospice. Residents are nursed and supported with care and dignity in the privacy of their own room. We ensure that their relatives and close friends are supported and comforted by the care and support given and we have the ability for families to stay if they wish|
|Palliative Care Contract||Yes||Cambridge Resthaven follows the Te Awa Whakapiri principles and processes in caring for those who have palliative care needs and we liaise closely with Hospice. Residents are nursed with care and dignity in the privacy of their own room.|
|Outings||Yes||Resthaven has two vans and a car for outings, one of which is a mobility van for up to 5 wheelchairs. See also the section on activities.|
|Residents Committee||Yes||Residents' meetings are held monthly where any issues can be raised. We also conduct regular questionnaires and use the results of these are used to help us improve our services.|
|Newsletter||Yes||A newsletter to residents called 'Our Say' is published monthly.|
|Policy for management of challenging behaviour||Yes|
|Rural Setting||Yes||Surrounded by greenbelt and park, Resthaven is located just a short stroll to Cambridge township. Many of the rooms have rural outlooks over the paddocks of spring flowers, Tuis and Pukekos. there is also a community garden very close to Resthaven.|
|Smokers Room||Yes||Resthaven is a smoke free building except for one designated area.|
|Smoking Permitted||Yes||We have an outside designated smoking area for Residents. For safety we do not have smoking inside.|
|Updated: 8 Oct 2021|
|Cambridge Resthaven is a Community Charitable Trust, 100% owned by the Cambridge Community. Resthaven's aim in everything we do is to ensure quality of life. We believe that as there are many individuals living at Resthaven, all have different personalities, values and beliefs, so that no-one philosophy will 'fit' or meet everyone's needs.
With this in mind Resthaven utilize a number of philosophies to guide us in our interactions with individuals as follows (this list is not exhaustive);
*Eden - To improve the well-being of those who have chosen to live at Resthaven and the staff who work here by eliminating loneliness, helplessness, and boredom.
* Humanitas - We cannot cure old age - "care" is secondary to living.
1. Everyone wants to be in control of his or her own life. If one's brain is still functioning, that person can and wants to decide for him/herself what is important.
2. People would actively participate as much as able "too much care is worse than too little care" because skills atrophy.
3. there are no "us's" and "thems" - meaning those in need of care and the professionals who give it - but rather we are all apart of an extended family who share common goals.
4. The YES culture - All concerned (management, employee, family, client, volunteer) will need a positive attitude towards any request concerning the wish to be in control and actively participate or have new ideas.
V = Values people - Values and promotes the rights of the person recognizing we can all learn from each other.
I = Individual's needs - Provides individualized care according to needs - we are all different.
P = Perspective of service user - Understands support and care from the perspective of the person - putting yourself in the other person's shoes.
S = Supportive social life and environment - recognising the benefits of socialisation e.g. reduced risk or depression, stronger immune system and eliminating loneliness.
*Namaste - "To honour the spirit within" - Recognising and ensuring that all support/care and activities help bring pleasure to people. Keeping a person clean, fed and groomed is not living - it's existing. People need to feel wanted, loved and feel as if they can still contribute (Namaste Care TM)
*Normal Life: Activities of daily living are the things we normally do e.g. feeding ourselves, bathing, dressing grooming, housework, shopping, cooking, caring for others, caring for pets. All of these aspects should be part of our resident's day, promoting independence and to be part of normal life.
Cambridge Resthaven provides a continuum of quality, personalised care. We respect the dignity and individual rights of our multicultural society. We demonstrate a caring manner. We strive for excellence in service delivery. We will advocate for those in our care. We don’t want people just to exist but to experience quality of life.
Cambridge Resthaven was built with the money raised by the community and is run by the Cambridge Resthaven Trust Board.
Our facilities are well maintained and upgrades completed so that we continue to play a major role in the support of the elderly residents of Cambridge and districts. We are well resourced and have appropriate equipment such as electric beds,vans,wheelchairs, and Spark of Life equipment.
The Quiet Room is large enough to hold 100 people yet the way in which it is partitioned makes it small enough for a quiet 'think'. (The partitioned section can be a smaller, intimate chapel). It is available for religious services, concerts, weddings and funerals and used as an activities room for residents.
Fundraising for a rest home in Cambridge was started in 1964 by the members of the Fencourt Country Womens' Institute. The project caught the attention of local people and what eventuated was to be the town's first Resthome which opened in 1972 - RESTHAVEN.
The journey began with an early bequest made by Miss Alice Hanlin and the establishment of the Cambridge Resthaven Trust. Widespread community support was demonstrated by the range of organisations represented on the inaugural Trust Board i.e. Lions, Rotary, RSA, Federated Farmers, Federation of Country Women’s Institutes, Borough Council.
Rest home 1972,
First Cottages 1974,
Continuing Care (Hospital) 1979,
Intermediate Care Wing 1985,
The Quiet Room 1988,
Resthaven Close 1994,
New Hospital Wing (MacDiarmid) 2007
Memory Enhancement Unit (Dementia) 2010.
Renovated Hospital Wing (Bellbird) 2012
Views on Vogel (Village extension) 2014 - 2016
Community Menz shed 2016
(Excerpts taken from – ‘Cambridge Resthaven 25th Anniversary of Opening 1972 –1997’ Eris Parker)
Then RESTHAVEN FOUNDATION is a charitable trust, its vision is to advance and expand the care and support for the aging population in our community. (General donations can be given to the Foundation or to the Friends) See: http//www.resthavenfoundation.org.nz
THE FRIENDS OF RESTHAVEN
The Friends of Resthaven play an important part in the life of the elderly at Resthaven. Its philosophy is that happiness and enjoyment of later life shall be fulfilled. Activities of The Friends include:
· Celebrations and entertainment
. Resident’s birthday is acknowledged by a small posy of flowers and a visit by The Friends of Resthaven.
· Assisting with purchases of equipment and personalized items that provide comfort to our residents.
The Friends of Resthaven & Resthaven Foundation work closely together.
Visitors are welcome at any time, preferably between 10.00 am and 8.00 pm to ensure privacy and quiet time for our residents. There are tea/coffee making facilities for visitors. If residents would like family members to join them for a meal this can be arranged with the staff on duty. There is a small charge for meals - please ask at reception. Reception is manned Monday to Friday 9.00am to 4.30pm.
Parts of the facility e.g. Quiet Room, Blue Lounge or dining room can also be utilized/hired by families - please ask at reception.
|Updated: 8 Oct 2021|
Interests & Activities
Our full and varied programme runs all day. Our commitment to this is demonstrated by our engagement of two Diversional Therapists and a Therapy Assistant plus ongoing training with HCAs on how to provide meaningful and fun activities.
The following gives an indication of the types of interests and activities within Resthaven:
Concerts/internal and external entertainers, pianist and singing groups, Menz Shed. Visiting chaplain, weekly devotions. Sing-a-longs, daily exercise sessions, massage and laughter group. Email, regular visits from local kindies and schools. Cards, bingo, bowls (Inter Resthome Competitions), Armchair Travel and scrabble group.
Extensive garden, walking path, indoor and outdoor games. Cooking/baking, videos, music, newspaper reading, quizzes, shopping, television are available in the lounges, (and many bedrooms have televisions provided). Aroma therapy and Namaste. Pet therapy visits and Spark of Life games and fun. BBQ's, organ ,pianos and ukeleles regularly used. Café, pub and garden visits.
We have a large selection of videos, CDs and DVDs available for residents to borrow.
Externally we utilise Stroke club, Care and Craft, Senior Citizens, Alzheimers Society, MS Society, Aged Concern, Lions and Rotary. Shows/theatre, cafe, pub and garden visits, especially the Community Garden just across our driveway.
‘The Waikato Times’ is available for residents to read daily but if residents would like their own copy of papers these can be be ordered and are paid for by the resident. 'The Cambridge Edition' and 'Cambridge News' is freely available.
Our extensive grounds are easily accessible for those who like to walk or wheel themselves outside. (We have many wheelchairs and comfortable mobility chairs available for use).
|Updated: 8 Oct 2021|
|What's included in your fees and what's not||Arrangement for payment of fees must be made on admission. The fee does not cover personal items of clothing and toiletries, dentures, glasses, hearing aids, razors, batteries or special items of equipment or specialist medical appointments or x-rays. If residents are eligible for a High Health User Care the resident’s GP will arrange this. Please contact the Manager for full details of fees and process of payment.|
|Staffing qualifications and details||Cambridge Resthaven is well staffed as part of the commitment to quality care. The team includes CEO, GM, Nursing Director, Clinical Nurse Leader, Staff Educator, Registered Nurses, Team Leaders and H.C.A.s. As we provide a continuum of care we always have at least one Registered Nurse on duty. Our team of nurses and caregivers assist residents with all their personal care needs, encouraging our residents to maintain as much independence as possible, in particular we encourage mobility and self care. Our Diversional Therapy team and Physiotherapist provide a support and maintenance programme for our residents. Residents may retain the service of their own General Practitioner (GP) Cambridge based. Hospital level of care residents will be seen monthly. Your GP fees are included in the fee. Residents are welcome to ask their GP to visit more often, however this will be at their own expense. Referrals to specialists are arranged as required but any specialist fees are not included in the general expense. Medication is provided and administered as requested by the doctor and if prescribed is included in the fee. Any medications of personal choice or non-subsidized medications will be charged to the individual resident. In general, all medication is administered by the Nurse on duty, but if requested and agreed by the GP, resident may look after their own medication needs. We ask those who are taking non-prescribed or household remedies to tell the Nurse so that the GP can check for any possible reactions with prescribed medication. Our cleaning is in house and our dedicated team ensure Resthaven is kept clean and spotless.|
|Details about meals||Catering is provided by CaterPlus. All meals are cooked on site by the CaterPlus team. We provide a varied menu that is approved by a dietitian, We make every effort to provide residents with any special requests or needs. For residents with eating or swallowing difficulties we utilize "PureFoods". (PureFoods is a NZ company that provides natural, appetizing food with essential nutrients that are easy to chew, swallow and digest - www.https://thepurefoodco.com). Meal hours are as follows: Breakfast 7.30am - 9.00am available in Resthome dining room. MEU - 7.30am - 9.00am whenever suits the resident. Hospital - in the residents bedroom around 8.00am. Dinner between 12.00 noon and 1pm in dining rooms. Tea between 5.00pm and 5.45pm in dining rooms. Morning, afternoon tea and supper are available. A happy hour is held weekly prior to evening meal.|
|Updated: 8 Oct 2021|
|Maori - Te Reo||Yes|
|Updated: 11 Jun 2021|
|Non denominational||Yes||When the home was established people did not want to link it to any particular church or religious body. Devotions are held weekly.|
|Updated: 8 Oct 2021|
|Shops||2.00 Km||Cambridge Township|
|Mall||2.00 Km||There are some covered shopping areas in Cambridge Township.|
|Library||2.00 Km||We have a large selection of books for residents to borrow at Cambridge Resthaven and the town library is only short trip down the road.|
|Updated: 13 Jun 2019|
Credentials & Membership
|Credentials & Membership RC||Status||Details|
|National Certificate in Diversional Therapy||Yes|
|New Zealand Aged Care Association (NZACA)||Yes|
|Updated: 13 Jun 2019|
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.