Hospital Care: Ranfurly Village Hospital Ltd - Hospital

Ranfurly is an award winning care facility. In October 2014, Ranfurly was the winner of two excellence in care awards, from the New Zealand Aged Care Association. Ranfurly won the “Excellence in Food Award” and also the supreme “Overall Excellence in Aged Care Award”.

Check out our Food service video using the tab on the top of this page.

Our staff give excellent care in an environment that is built around a resident centred hospitality model. Nothing is too much trouble for our staff. Residents live in beautiful surroundings that support individuality, personal choice and independence.

We serve restaurant quality food that is prepared daily by our Executive Chef. The residents are provided with a range of delicious menu options and chose their own meals on tablets that are loaded with our tantalising pictorial menus.

Residents enjoy frequents outings in our brand new Mercedes Van. You may have seen Ranfurly residents enjoying coffee in a café, or at the theatre, or the Ellerslie races, or even in the park feeding the ducks.

We would love to be of service to you. Please contact us if you would like to learn more about the care services we offer or about our new retirement village.
Updated: 9 Mar 2016

Service/Facility Details
Contract with DHBYes
Additional Room CostsSome Rooms
Updated: 9 Mar 2016

Bed and Vacancy Details
Approximate number of beds at this level of care30
Long term vacancyNo
Short term vacancyNo
Ranfurly was the winner of 2014 NZACA Excellence in Care Award. We provide hospital care to men and women. While we give preference to veterans, non veterans are very welcome. In 2013 we moved into our beautiful new state of the art facility. All bedrooms have an ensuite, flat screen TV and beautiful views.
Impending vacancyNo
Updated: 27 May 2016

Ranfurly Village provides a caring environment for my Mother. The staff are wonderful and the beautiful facilities are designed with the older person in mind. I can’t think of a better home. Felicity
Updated: 9 Mar 2016
TypeHours Per WeekStatusDetails
Registered Nurse 24/7 Yes Our hospital always has Registered Nurses on duty. In addition to this we have a full time Care Manager who is also a Registered Nurse overseeing and managing the care services. The General Manager is also a Registered Nurse
Healthcare Assistants/Caregivers Yes
Physiotherapist 20 Yes We have a physiotherapist providing service to the residents for 20 hours per week. In addition to this, we have a physiotherapy assistant supporting our programme 20 hours per week.
Occupational Therapist Yes We have an occupational therapist providing service to our residents, available with appropriate referral.
Diversional Therapist 38 Yes We run a varied and exciting activities program of activities supported by our diversional therapist and activities co-ordinator.
Activities Co-ordinator 36 Yes We run a varied and exciting activities program of activities supported by our diversional therapist and activities co-ordinator.
Hairdresser Yes A hairdresser visits regularly. Residents will be charged for this service.
Podiatrist Yes Regular visits are made by a podiatrist. A charge may apply if the service is not prescribed by the doctor.
Dietitian Yes Regular visits are made by our Dietician. She provides support to our award winning food service team and directly to our residents.
Accredited Visitors Yes We have regular visits from visiting schools, pet therapists, musicians and entertainers.
Kaumatua Negotiable
Chaplain/Spiritual Advisor 6 Yes Visits twice a week.
Other Personnel Yes We provide our own GP service which covers the facility 24 hours a day, seven days per week.
Updated: 9 Mar 2016
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Palliative Care Contract Yes
End of Life/Palliative Care’ Yes
Gastronomy/Nasogastric Management Yes
Oxygen Management Yes
Surgical Followup Yes
Wound Care Yes
Diabetic Care Yes
Continence Advisor Yes
Infection Control Yes We have a designated infection control nurse.
Stomal Therapist Yes External specialist nurses as required.
Stroke Rehabilitation Yes Rehabilitation services in our own physiotherapy and occupational therapy departments.
Specialised Dementia Care Yes We have a specialised secure dementia unit.
Gerontological Care Yes This is our special field of expertise.
Clinical Manager Yes On site Monday - Friday and on call 24/7.
Other Nursing Specialities Yes Our care staff all hold or are working towards their National Certificate.
Anthroposophical Care No We are happy to facilitate alternative medical paradigms in consultation with our medical professionals.
Updated: 9 Mar 2016
Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Respite No We do not currently provide respite care or carer support
Carer Support or other Short Stay No We do not currently provide respite care or carer support
Updated: 9 Mar 2016
Palliative Care Contract Yes End of Life/Palliative Care is available.
Other End of Life/Palliative Care Yes
Whanau Room Yes
Rooms (Single) Yes All rooms are spacious singles with individual ensuites.
Rooms (Shared) No No shared rooms are available.
Rooms (Suit Couple) Yes Couples can have single rooms close by to each other
Ensuite Yes All rooms have beautiful ensuites.
May Bring Own Furniture Yes
Alcohol Permitted Yes
Pets In Residence Yes Georgie Girl is the hospital cat.
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes Residents can arrange to have their own telephone line installed in their room.
Wifi Yes Permanent Resident WIFI connection available. Initial set up cost to be charged to resident, but no on going costs.
Resident can adjust heating in own room No The facility is centrally heated.
Residents Committee No Regular resident meetings are held.
Policy for management of challenging behaviour Yes We have an excellent reputation for our ability to manage challenging behaviours.
Confused Residents Yes All our staff attend inservice training on the special needs of the elderly and confused residents.
Lounges/seating areas Yes
Outings Yes We have our own van which regularly takes residents on outings. Several per month.
Rural Setting No Set in own extensive gardens
Smokers Room No
Semi-Secure No All residents are free to come and go as they please. We have a security guard on site at night.
Sprinklers Yes
Audit report available Yes Available on-line on the Ministry of Health website
Updated: 9 Mar 2016
Special Features
Ranfurly Hospital and Veterans Home opened in 2013 and offers quality care in tasteful new surroundings. The resident can chose to enjoy the intimacy of the small lounges or join in the communal activities happening in the main lounge.

Our residents choose their own meal options from an extensive menu designed by our own Executive Chef. The residents make their meal selections using a tablet that displays the wide range of meal options available to them.

Updated: 9 Mar 2016
Interests & Activities

We offer an individualised activity program that caters for the needs of all our residents. The program is supported by an Occupational Therapist and offers a range of choices for the residents to choose to become involved in.

We regularly have visiting entertainers and run a number of activities throughout the week. Ranfurly residents are often seen out and about in our brand new Mercedes bus which was generously donated to us by the Ranfurly Trust.

The programme is delivered by our Diversional Therapist and our Activities Co-ordinator.

Updated: 9 Mar 2016
Additional Information
Details re Meals All meals are of exceptional quality and are prepared on site from a menu created by our own Executive Chef.
Staffing Details The facility is generously staffed with registered nurses, enrolled nurses and experienced caregivers. There is a continual program of inservice education which all attend.
Fees Details/Fees Do Not Include Please call reception to request a copy of the schedule of fees and services.
Updated: 9 Mar 2016
Languages Spoken
Cook Island Yes We have staff from the Cook Islands.
English Yes
Fijian No We have staff from Fiji.
Fijian Indian Yes We have Fijian Indian staff.
Hindi Yes
Interpreter Yes We can access to interpreting service if required
Niuean Yes
Rarotongan Yes
Samoan Yes We have staff from Samoa.
Tongan Yes We have staff from Tonga.
Updated: 9 Mar 2016
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes Our chaplain from the Diocese of Auckland provides regular church service and interacts with residents of all religious backgrounds.
Christian Yes Other visiting chaplains and religious visitors call frequently.
Inter denominational Yes Ranfurly is interdenominational.
Roman Catholic Yes The local parish priest is available on call. There are regular visitors from local churches who pray with residents or simply offer company and friendship Rosary and Mass are held regularly.
Updated: 9 Mar 2016
Public Transport 0.10 km We are on a bus route to the city and a cross city route to west or south
Shops 0.50 km Three Kings Mall is within 5 minutes walk.
Mall 0.50 km Royal Oak Mall is 5 minutes drive.
Parks 0.05 km Three Kings Park. Cornwall Park is 5 minutes drive away.
Library 0.50 km Mt Roskill branch of Auckland City Public library. Ranfurly onsite library.
Updated: 9 Mar 2016
Credentials & Membership
Credentials & MembershipStatusDetails
Rest Home MOH Audit Report Available. Yes Available on the Ministry of Health website.
RVA (Retirement Villages Association of New Zealand (Inc)) Yes
Registered Retirement Village? Yes
New Zealand Aged Care Association Yes Ranfurly is a member of this organisation, which aims to foster the interests of the aged care sector.
ACE ("Aged Care Education" Training programme) Yes Many of our staff are working with the material provided by ACE under the supervision of our educator who is a registered nurse.
National Certificate in Diversional Therapy Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes Some staff members hold this certificate.
CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) Yes
Other details Yes All our care staff either hold or are working towards their National Certificate Qualifications.
Rest Home MOH Audit Report Available. RVA (Retirement Villages Association of New Zealand (Inc)) Registered Retirement Village? New Zealand Aged Care Association ACE ("Aged Care Education" Training programme) CareerForce (ex CSSITO (Community Support Services Industry Training Organisation)
Updated: 9 Mar 2016

Facility Image

What's New

23 May 2016

While the weather is holding, our residents have been taking advantage of being able to get out and about in the trips put on using the Ranfurly van. Great to visit old familiar places from the past. These outings are very popular at the moment. We will soon be rugging up and less keen for this type of activity.

We have celebrated international nurses day last week. Our staff are part of our family and we appreciate all the do for us. They really make a difference.


12 May 2016

Our residents are continuing to have frequent trips our in the Ranfurly van, thanks to this long Autumn we are having. They just came back from one of these trips out this morning, having revisited old haunts for many, with big smiles on their faces. Some relatives joined them on this recent outing and were very impressed.