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Radius Hawthorne - Wanaka wing and Sumner wing
At a glance
- Vacancy
- Yes
- Name
- Radius Hawthorne
- Category
- Hospital Care
- Address
- 10 St Winifreds Place.
Ilam/Bryndwr
North West
Christchurch - Postal Address
- 10 St Winifreds Place, Bryndwr, 8052, Christchurch
- DHB
- Canterbury
- Phone
- (03) 351 9346
- Fax
- (03) 351 7018
- Mobile
- 021818599
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Sandra Cooper - 021818599
- Owner
- Radius Care Ltd
Other services
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Map
Reviews
Add your own review for this service
Overall good, but.....
My Brother was here for two years, and overall it has a very caring, wonderful, and helpful team of people. I can not thank (Names deleted ), for treating and caring for (my brother), like he was part of their family. They made his time here very enjoyable and made us feel like this was also our home. It is a shame that a few negative people can spoil this image. During the final stages of my brothers life while most were supportive there were a few that made it unpleasant for us to be there. In particular
( name deleted),was at times rude in her interactions, unsympathetic and lacked empathy. I was told by her that I needed to have all of his belonging out of his room within 24hrs, a feat that was impossible for me to achieve as I do not live in the same city let alone the same island. But thanks again go to (names deleted) for helping and finding a suitable solution.
Provider response:
Thank you for your feedback- we appreciate your positive comments. We are sorry that some aspects of your experience were not satisfactory and would be happy to discuss this further with you.
Moderator response:
Personal identifiers have been removed from this comment.
Description
Radius Care is a New Zealand owned and operated company that specialises in delivering the very best levels of Hospital, care for our elderly population and our young disabled who require special care.
Our vision for Radius is to deliver “good old fashioned Kiwi values and standards” back into the aged care sector and this is a commitment shared by our strong nationwide network of 20 facilities. Each of these facilities share a responsibility to provide the best levels of professional nursing care, which is delivered by our staff to over 1400 residents.
So when the time comes to choose a care facility for yourself or a loved one, call any one of our managers to talk about your circumstances or just drop in for a chat. They will be more than happy to answer any questions you have, and will show you around any one of our facilities.
Radius St Winifreds is a hospital situated in a quiet tree lined cul de sac bordering Fendalton and Ilam.
The hospital has two wings accommodating hospital level care residents. A number of the rooms are available with en suites and kitchenette. The majority of rooms in this area open out into beautifully landscaped gardens.
St Winifreds also has a secure dementia unit. This has its own secure garden area, with furniture and shades. For peace of mind CCTV has been installed in this area.
Our vision for Radius is to deliver “good old fashioned Kiwi values and standards” back into the aged care sector and this is a commitment shared by our strong nationwide network of 20 facilities. Each of these facilities share a responsibility to provide the best levels of professional nursing care, which is delivered by our staff to over 1400 residents.
So when the time comes to choose a care facility for yourself or a loved one, call any one of our managers to talk about your circumstances or just drop in for a chat. They will be more than happy to answer any questions you have, and will show you around any one of our facilities.
Radius St Winifreds is a hospital situated in a quiet tree lined cul de sac bordering Fendalton and Ilam.
The hospital has two wings accommodating hospital level care residents. A number of the rooms are available with en suites and kitchenette. The majority of rooms in this area open out into beautifully landscaped gardens.
St Winifreds also has a secure dementia unit. This has its own secure garden area, with furniture and shades. For peace of mind CCTV has been installed in this area.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | Some Rooms |
| Updated: 3 Oct 2013 | |
DHB Respite Care Booking Service
| We provide DHB Respite Care Booking Service. |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 47 |
| Long term vacancy | Yes |
| Short term vacancy | Yes |
| Beautiful large rooms with bright morning sunlight
Admire the lovely garden through large windows Peaceful and quiet atmosphere Rooms available with ensuite and mini kitchen. | |
| Impending vacancy | Yes - Please ring to discuss |
| Updated: 26 Jun 2017 | |
Testimonials
| I would sincerely like to convey my appreciation to the staff at St Winifred's Hospital who looked after my mother Margaret Gudsell. She resided there for over 2 years and died there on the 22nd May.
I would especially like to mention Jacqui Colville, Jan Bristowe, Kathy Toumazou & Linda Fourie, for their truly professional expertise, for always listening and taking such good care of my mother. I visited my mother nearly every day, and they always made me feel very welcome. They are a special team of people at St Winifred's I'll never forget how hard they worked after the February earthquake, especially Linda, making sure all the patients were safe and warm (when the hospital had no power). I think there is a quote somewhere - 'Patient's First', your staff do this consistantly. Your staff really are a tremendous asset to your organisation. |
| Updated: 22 Feb 2012 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 280 | Yes | At all times |
| Enrolled Nurse | Yes | Morning and afternoon duties | |
| Physiotherapist | Yes | 14 hours + physio aide | |
| Occupational Therapist | No | Outsourced from Princess Margaret Hospital | |
| Own Social Worker | No | Assessed through CPH and PMH | |
| Diversional Therapist | Yes | Qualified diversional therapists provide comprehensive activity programmes and see individual residents on a one-on-one basis. | |
| Activities Co-ordinator | Yes | Co-ordinates activities over 2 Chch sites. There are 2 buses available for outings | |
| Hairdresser | Yes | A hairdresser comes in once a week. Appointments can be organized through the registered nurse in each wing at additional expense | |
| Podiatrist | Yes | A fully qualified podiatrist looks after the podiatry needs of the residents. She is coming in every 4 to 6 weeks. | |
| Dietitian | Yes | The services of a qualified dietitian is present. | |
| Kaumatua | Yes | Offered and as requested | |
| Chaplain/Spiritual Advisor | Yes | A chaplain visit the facility fortnightly and church services are held. There is a special service once a month in the dementia unit. | |
| Other Personnel | Yes | We have a maintenance person and a gardener. | |
| Updated: 11 Jun 2013 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| End of Life/Palliative Care | Yes | Work closley with Nurse Maude |
| Oxygen Management | Yes | |
| Surgical Followup | Yes | Obtained through Christchurch Hospital as per appointments from surgical specialists |
| Wound Care | Yes | Referrals made to Nurse Maude and DHB wound care specialists as required - multi disciplinary approach involving clinical manager, registered nurse and GP |
| Diabetic Care | Yes | We have strong links with the Community Diabetic Team and support from DHB nurse specialists. |
| Continence Advisor | Yes | Access to external Specialist is available. We use Sani Care products and the Continence Advisor visit us at a regular interval for advice and staff education. |
| Infection Control | Yes | We have access to external specialists at the DHB and Southern Community Lab. |
| Stomal Therapist | Yes | Access to external specialist is present. The stoma care nurse specialists at Nurse Maude and DHB help us in stoma care and in ongoing education for staff. |
| Psychiatric Care | Yes | Some of our residents require this visiting service and we are able to manage this as the need arises. |
| Stroke Rehabilitation | Yes | We do have a physiotherapist available 4 days a week and have strong links to the rehab services at PMH and Burwood. |
| Tracheotomy Care | Yes | Access to external specialist is present |
| Dialysis | Yes | All Nurses trained in peritoneal dialysis. This competency is assessed annually by the staff of the dialysis unit at Christchurch Hospital. |
| Specialised Dementia Care | Yes | Dementia trained nurses, bi-monthly psychogeriatrician visits. |
| Gerontological Care | Yes | Yes we are a residential aged care hospital. |
| Urology | Yes | Access to external specialist is present |
| Clinical Manager | Yes | One clinical manager, one nurse educator |
| Anthroposophical Care | Yes | Access to specialist can be arranged |
| Psychologist | Yes | Available at request |
| Psychiatrist | Yes | |
| Other Post Graduate Specialities | Yes | |
| Updated: 11 Jun 2013 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | |
| Carer Support | Yes | |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | |
| Updated: 26 Apr 2013 | ||
Features
| Feature | Status | Details |
|---|---|---|
| Under 65 yrs with Disability | Yes | |
| Day Care | Yes | |
| Palliative Care Contract | Yes | |
| Whanau Room | Yes | |
| Rooms (Single) | Yes | |
| Rooms (Shared) | Yes | |
| Rooms (Suit Couple) | Yes | |
| Ensuite | Yes | |
| May Bring Own Furniture | Yes | |
| Alcohol Permitted | Yes | |
| Phone Access In Own Room | Yes | In some rooms |
| Resident can adjust heating in own room | Yes | |
| Maori Kaupapa | Yes | |
| Family Committee | Yes | Monthly residents meetings |
| Newsletter | Yes | 3 Monthly |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Lounges/seating areas | Yes | |
| Outings | Yes | |
| Sprinklers | Yes | |
| Audit report available | Yes | |
| Updated: 11 Jun 2013 | ||
Special Features
| Well developed quality of life program. Some residents attend activites in the community e.g handiscope, casino, marae and church group activities etc |
| Updated: 3 Oct 2013 |
Interests & Activities
| Bowls, Housie, Outside entertainment, Music, Quizzes, Mobile library Newspaper reading, Games, Outings, Shopping service, BBQ, Big print books, Breakfast in bed, Church, Classical Music, Cooking, Concerts, Craft, Entertainers, Flower arranging, Garden, Happy Hour, Pianist, Roses, Sing-a-longs, Sky TV, Bridge |
| Updated: 3 Oct 2013 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details re Meals | Menu set by dietician | |
| Staffing Details | Registered nurse on duty at all times | |
| Associated Complexes | Radius Care is a New Zealand owned and operated company that specialises in delivering the very best levels of rest home and private hospital care for our elderly population and our young disabled who require special care. | |
| Fees Details/Fees Do Not Include | Optical services, audiology, hairdressing, dry cleaning, podiatrist unless requested by Doctor | |
| Updated: 11 Jun 2013 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Afrikaans | Yes | |
| Chinese | Yes | One staff member is part of the Chinese community in Christchurch |
| Cook Island | Yes | |
| Croatian | Yes | One of our carers |
| Dutch | Yes | One of our carers |
| Egyptian | Yes | Some of our cleaners were born in Egypt |
| English | Yes | |
| Filipino | Yes | Some staff members are from the Philippines |
| Khmer (Cambodian) | Yes | |
| Korean | Yes | One of our carers |
| Rumanian | Yes | Some of our household staff |
| Russian | Yes | One of our laundry/cleaning staff |
| Updated: 7 Aug 2013 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.20 km | |
| Shops | 0.70 km | Fendalton Village |
| Mall | 3.50 km | Northlands Mall |
| Parks | 1.00 km | |
| Library | 1.00 km | Fendalton Library |
| Updated: 3 Oct 2013 | ||
Credentials & Membership
| Credentials & Membership | Status | Details |
|---|---|---|
| CareerForce | Yes | |
| National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | |
| New Zealand Aged Care Association (NZACA) | Yes | |
| Rest Home MOH Audit Report Available. | Yes | Obtained a three year certification after MOH audit |
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| Updated: 3 Oct 2013 | ||