Jump to Content

Radius Hawthorne - Wanaka wing and Sumner wing

Send me an
Information Pack
At a glance
Vacancy
Yes
Name
Radius Hawthorne
Category
Hospital Care
Address
10 St Winifreds Place.
Ilam/Bryndwr
North West
Christchurch
Postal Address
10 St Winifreds Place, Bryndwr, 8052, Christchurch
DHB
Canterbury
Phone
(03) 351 9346
Fax
(03) 351 7018
Mobile
021818599
Email
View Email Address
Web
Visit Website
Personnel
Manager
Sandra Cooper - 021818599
Owner
Radius Care Ltd
Other services
Photos
Tap to view all photos 1/3
Add your own review for this service

Overall good, but.....

My Brother was here for two years, and overall it has a very caring, wonderful, and helpful team of people. I can not thank (Names deleted ), for treating and caring for (my brother), like he was part of their family. They made his time here very enjoyable and made us feel like this was also our home. It is a shame that a few negative people can spoil this image. During the final stages of my brothers life while most were supportive there were a few that made it unpleasant for us to be there. In particular
( name deleted),was at times rude in her interactions, unsympathetic and lacked empathy. I was told by her that I needed to have all of his belonging out of his room within 24hrs, a feat that was impossible for me to achieve as I do not live in the same city let alone the same island. But thanks again go to (names deleted) for helping and finding a suitable solution.


Provider response:

Thank you for your feedback- we appreciate your positive comments. We are sorry that some aspects of your experience were not satisfactory and would be happy to discuss this further with you.


Moderator response:

Personal identifiers have been removed from this comment.

Description
Radius Care is a New Zealand owned and operated company that specialises in delivering the very best levels of Hospital, care for our elderly population and our young disabled who require special care.

Our vision for Radius is to deliver “good old fashioned Kiwi values and standards” back into the aged care sector and this is a commitment shared by our strong nationwide network of 20 facilities. Each of these facilities share a responsibility to provide the best levels of professional nursing care, which is delivered by our staff to over 1400 residents.

So when the time comes to choose a care facility for yourself or a loved one, call any one of our managers to talk about your circumstances or just drop in for a chat. They will be more than happy to answer any questions you have, and will show you around any one of our facilities.

Radius St Winifreds is a hospital situated in a quiet tree lined cul de sac bordering Fendalton and Ilam.

The hospital has two wings accommodating hospital level care residents. A number of the rooms are available with en suites and kitchenette. The majority of rooms in this area open out into beautifully landscaped gardens.

St Winifreds also has a secure dementia unit. This has its own secure garden area, with furniture and shades. For peace of mind CCTV has been installed in this area.
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsSome Rooms
Updated: 3 Oct 2013
DHB Respite Care Booking Service
We provide DHB Respite Care Booking Service.
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care47
Long term vacancyYes
Short term vacancyYes
Beautiful large rooms with bright morning sunlight
Admire the lovely garden through large windows
Peaceful and quiet atmosphere
Rooms available with ensuite and mini kitchen.
Impending vacancyYes - Please ring to discuss
Updated: 28 Feb 2017
Testimonials
I would sincerely like to convey my appreciation to the staff at St Winifred's Hospital who looked after my mother Margaret Gudsell. She resided there for over 2 years and died there on the 22nd May.

I would especially like to mention Jacqui Colville, Jan Bristowe, Kathy Toumazou & Linda Fourie, for their truly professional expertise, for always listening and taking such good care of my mother. I visited my mother nearly every day, and they always made me feel very welcome.

They are a special team of people at St Winifred's I'll never forget how hard they worked after the February earthquake, especially Linda, making sure all the patients were safe and warm (when the hospital had no power).

I think there is a quote somewhere - 'Patient's First', your staff do this consistantly.

Your staff really are a tremendous asset to your organisation.
Updated: 22 Feb 2012
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse 280 Yes At all times
Enrolled Nurse Yes Morning and afternoon duties
Physiotherapist Yes 14 hours + physio aide
Occupational Therapist No Outsourced from Princess Margaret Hospital
Own Social Worker No Assessed through CPH and PMH
Diversional Therapist Yes Qualified diversional therapists provide comprehensive activity programmes and see individual residents on a one-on-one basis.
Activities Co-ordinator Yes Co-ordinates activities over 2 Chch sites. There are 2 buses available for outings
Hairdresser Yes A hairdresser comes in once a week. Appointments can be organized through the registered nurse in each wing at additional expense
Podiatrist Yes A fully qualified podiatrist looks after the podiatry needs of the residents. She is coming in every 4 to 6 weeks.
Dietitian Yes The services of a qualified dietitian is present.
Kaumatua Yes Offered and as requested
Chaplain/Spiritual Advisor Yes A chaplain visit the facility fortnightly and church services are held. There is a special service once a month in the dementia unit.
Other Personnel Yes We have a maintenance person and a gardener.
Updated: 11 Jun 2013
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care’ Yes Work closley with Nurse Maude
Oxygen Management Yes
Surgical Followup Yes Obtained through Christchurch Hospital as per appointments from surgical specialists
Wound Care Yes Referrals made to Nurse Maude and DHB wound care specialists as required - multi disciplinary approach involving clinical manager, registered nurse and GP
Diabetic Care Yes We have strong links with the Community Diabetic Team and support from DHB nurse specialists.
Continence Advisor Yes Access to external Specialist is available. We use Sani Care products and the Continence Advisor visit us at a regular interval for advice and staff education.
Infection Control Yes We have access to external specialists at the DHB and Southern Community Lab.
Stomal Therapist Yes Access to external specialist is present. The stoma care nurse specialists at Nurse Maude and DHB help us in stoma care and in ongoing education for staff.
Psychiatric Care Yes Some of our residents require this visiting service and we are able to manage this as the need arises.
Stroke Rehabilitation Yes We do have a physiotherapist available 4 days a week and have strong links to the rehab services at PMH and Burwood.
Tracheotomy Care Yes Access to external specialist is present
Dialysis Yes All Nurses trained in peritoneal dialysis. This competency is assessed annually by the staff of the dialysis unit at Christchurch Hospital.
Specialised Dementia Care Yes Dementia trained nurses, bi-monthly psychogeriatrician visits.
Gerontological Care Yes Yes we are a residential aged care hospital.
Urology Yes Access to external specialist is present
Clinical Manager Yes One clinical manager, one nurse educator
Anthroposophical Care Yes Access to specialist can be arranged
Psychologist Yes Available at request
Psychiatrist Yes
Other Post Graduate Specialities Yes
Updated: 11 Jun 2013
Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Respite Yes
Carer Support or other Short Stay Yes
Advance bookings taken Yes
Subsidised service Yes
Private paying service Yes
Updated: 26 Apr 2013
Features
FeatureStatusDetails
Under 65 yrs with Disability Yes
Day Care Yes
Palliative Care Contract Yes
Whanau Room Yes
Rooms (Single) Yes
Rooms (Shared) Yes
Rooms (Suit Couple) Yes
Ensuite Yes
May Bring Own Furniture Yes
Alcohol Permitted Yes
Phone Access In Own Room Yes In some rooms
Resident can adjust heating in own room Yes
Maori Kaupapa Yes
Family Committee Yes Monthly residents meetings
Newsletter Yes 3 Monthly
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes
Outings Yes
Sprinklers Yes
Audit report available Yes
Updated: 11 Jun 2013
Special Features
Well developed quality of life program. Some residents attend activites in the community e.g handiscope, casino, marae and church group activities etc
Updated: 3 Oct 2013
Interests & Activities
Bowls, Housie, Outside entertainment, Music, Quizzes, Mobile library Newspaper reading, Games, Outings, Shopping service, BBQ, Big print books, Breakfast in bed, Church, Classical Music, Cooking, Concerts, Craft, Entertainers, Flower arranging, Garden, Happy Hour, Pianist, Roses, Sing-a-longs, Sky TV, Bridge
Updated: 3 Oct 2013
Additional Information
TopicDetails
Details re Meals Menu set by dietician
Staffing Details Registered nurse on duty at all times
Associated Complexes Radius Care is a New Zealand owned and operated company that specialises in delivering the very best levels of rest home and private hospital care for our elderly population and our young disabled who require special care.
Fees Details/Fees Do Not Include Optical services, audiology, hairdressing, dry cleaning, podiatrist unless requested by Doctor
Updated: 11 Jun 2013
Languages Spoken
LanguageStatusDetails
Afrikaans Yes
Chinese Yes One staff member is part of the Chinese community in Christchurch
Cook Island Yes
Croatian Yes One of our carers
Dutch Yes One of our carers
Egyptian Yes Some of our cleaners were born in Egypt
English Yes
Filipino Yes Some staff members are from the Philippines
Khmer (Cambodian) Yes
Korean Yes One of our carers
Rumanian Yes Some of our household staff
Russian Yes One of our laundry/cleaning staff
Updated: 7 Aug 2013
Distances
LocationDistanceDetails
Public Transport 0.20 km
Shops 0.70 km Fendalton Village
Mall 3.50 km Northlands Mall
Parks 1.00 km
Library 1.00 km Fendalton Library
Updated: 3 Oct 2013
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association Yes
Rest Home MOH Audit Report Available. Yes Obtained a three year certification after MOH audit
CareerForce New Zealand Aged Care Association Rest Home MOH Audit Report Available.
Updated: 3 Oct 2013

912