Pōneke House
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At a glance
- Vacancy
- Yes
- Name
- Pōneke House
- Category
- Hospital
- Address
- 135 Constable Street
Newtown
Wellington 6021 - Postal Address
- 135 Constable Street
Newtown
Wellington 6021 - Region
- Wellington
- Phone
- View Phone Number
- Fax
- View Fax Number
- Mobile
- View Mobile Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Rowena Iese - 027 388 7374
Other services
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| Preview | File | Description |
|---|---|---|
 Ultimate Care Poneke House
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Contact us today to see what a positive move to Poneke House can make to your life.
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At Alden, we believe that all our elders deserve compassionate, trusted and respectful care, no matter their means or background. Alden Pōneke House features comfortable surroundings and a homely setting. We believe the most critical factor for our residents is assisting them in living a whole, quality life in a warm, family-oriented environment that respects and celebrates their individuality and life.
With a spacious dining room, lounges and large sunny rooms, our home boasts an excellent chef who provides the very best in nutritional meals. Our care staff work closely with residents to create personal care plans and a tailored activity programme.
Facility Features:
• Registered Nurse on site 24 hours a day
• Open-ended visiting hours
• Activities programme
• Hairdresser, podiatrist and physiotherapist
• Dietician-approved meals and catering for special diets
• Regular happy hour
• Sky TV
Close to:
• Supermarket
• Medical centre
• Local churches
• Shopping centre
• Wellington Hospital
• Hataitai Park
Unsure where to start? Get in touch and we’ll take the time to get to know your situation and advise the next steps.
For more information, visit our website at alden.co.nz
With a spacious dining room, lounges and large sunny rooms, our home boasts an excellent chef who provides the very best in nutritional meals. Our care staff work closely with residents to create personal care plans and a tailored activity programme.
Facility Features:
• Registered Nurse on site 24 hours a day
• Open-ended visiting hours
• Activities programme
• Hairdresser, podiatrist and physiotherapist
• Dietician-approved meals and catering for special diets
• Regular happy hour
• Sky TV
Close to:
• Supermarket
• Medical centre
• Local churches
• Shopping centre
• Wellington Hospital
• Hataitai Park
Unsure where to start? Get in touch and we’ll take the time to get to know your situation and advise the next steps.
For more information, visit our website at alden.co.nz
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
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Updated: 15 Aug 2025 |
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Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 14 |
| Vacancy | Yes |
| Caring and supportive environment. Your loved one will be well looked after as their needs move. | |
| Impending vacancy | Yes - 1 vacancy coming up this week |
| Short stay considered | Yes |
| Premium Accommodation Charges | Some Rooms from $15.00/day up to $15.00/day as at 11 Aug 2025 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
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Updated: 4 Sep 2025 |
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Testimonials
| "Everyone is always very positive, warm and friendly". "The care the staff provide is fabulous". "We are very happy with mum's care. The staff are absolutely wonderful. We really appreciate that staff engage with her little chats and encouraging her to engage. It is also great having staff with such a diversity of backgrounds. Many, many thanks". "Easy location to access for family, friends to visit". "Thank you to all the staff who look after our parents so well day after day and particularly during lockdown when new requirements and procedures had to be maintained and folllowed. We felt that our family member was in the best place and very safe". |
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Updated: 19 Aug 2025 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have a team of committed Registered Nurses who strive to ensure residents' needs are being met. Our team of Registered Nurses cover all shifts 24/7. | |
| Enrolled Nurse | Yes | Our excellent Enrolled Nurses are part of our dedicated team of nurses, providing support to our Registered Nurses and guidance to our Caregivers. | |
| Healthcare Assistants/Caregivers | Yes | We have a team of Caregivers who are committed to providing the best possible care for all of our residents. Our Caregivers undergo regular training and education. | |
| Physiotherapist | Yes | Our physiotherapist visits regularly, by appointment/referral. These services are fully funded. | |
| Occupational Therapist | Negotiable | We have access to a qualified Occupational therapist who can assess our residents' needs. | |
| Social Worker (on site) | Negotiable | We have access to a community social worker that can be arranged on an individual basis as required. | |
| Activities Co-ordinator | Yes | Our activities coordinator delivers a varied programme to our residents 5 days per week. Our activities programme is regularly updated and promises to cater to a variety of interests and needs. Our programme incorporates day trips, one-to-one sessions and group sessions. Enquiries are most welcome to view our programme. | |
| Hairdresser | Yes | Our hairdresser visits regularly, by appointment. These services are provided at the residents own cost. | |
| Podiatrist | Yes | Our podiatrist visits regularly, by appointment. These services are fully funded. | |
| Dietitian | Negotiable | All of our menus have been approved by a dietitian. We can make a referral to dietitian services if this is required for individual consultation | |
| Kaumatua | Negotiable | We have access to Maori cultural groups and this can be arranged on an individual basis as required. | |
| Chaplain/Spiritual Advisor | Negotiable | We can access a Chaplain through the various church groups which visit. This can be arranged on an individual basis as required. | |
| Other Personnel | Yes | We have a team of experts at our National Support Office that consists of clinical support, financial support and property support, as well as having a National Clinical Coach who ensures the clinical aspect of our service delivery is upheld. | |
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Updated: 2 Sep 2025 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| End of Life/Palliative Care | Yes | Our staff are trained by Mary Potter Hospice both Registered Nurses and Care staff. It is a privileged to be able to offer a caring experience that resonates with families during and after the loss of a loved one. |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Infection Control | Yes | |
| Surgical Followup | Yes | |
| Clinical Management | Yes | |
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Updated: 19 Aug 2025 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Yes, we can provide respite care to suit your needs. Please contact us if you are looking for support as we would love to chat with you and advise availability. |
| Carer Support | Yes | If you are in need of a break from looking after your loved one we may be able to offer you that assistance. Please contact us for more information and availabilities. |
| Subsidised | Yes | Yes, we provide subsidised services. Contact us for more details. |
| Private Paying | Yes | Yes, we provide private paying services. Contact us for details on private paying options if you do not meet the criteria for a government subsidy. |
| Booking can be made in advance | Yes | We are more than happy to work with you for booking in advance. Please contact us for more information and availabilities. |
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Updated: 28 Aug 2025 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | As space permits, residents are encouraged to bring items of furniture of moderate size (lazyboy chair, chest of drawers) in order to make their room personalised and homely. |
| Single Rooms | Yes | All the rooms at Pōneke House are single occupancy, with outlook to sunny garden and courtyard areas. |
| Ensuite | Yes | We have two ensuite rooms. |
| Alcohol Permitted | Yes | Moderate amounts of alcohol are permitted. Residents also enjoy a happy hour as part of the Activities and Events programme. |
| Phone Access In Own Room | Yes | We are able to provide a phone in the resident room if require. This will have a charge. |
| Wifi | Yes | We have limited Wifi for resident who require it |
| Resident can adjust heating in own room | Yes | The central heating system ensures that rooms are maintained at a warm and pleasant temperature. |
| Cater for under 65 yrs with Disability | Yes | |
| Lounges/seating areas | Yes | A number of lounges and sheltered outside areas may be easily accessed by residents who wish to mingle with others and enjoy time away from their own rooms. |
| LGBTQIA+ Friendly | Yes | |
| Provide End of Life/Palliative Care | Yes | |
| Outings | Yes | We have 4 van outing per week one of which it a pure shopping trip to Kilbirnie. The van is also used for trips to other specialist events, like Te Papa and shows |
| Whānau Room | Yes | |
| Residents Committee | Yes | A meeting is held every month at which residents can listen to and express their own requests regarding living at Pōneke House. We also have a resident committee that help us with idea such as Cooked Breakfast one day a week. |
| Newsletter | Yes | Pōneke House publishes a newsletter every two months which is distributed to residents, families, staff, hospitals, community centres and allied health organisations. |
| Policy for management of challenging behaviour | Yes | The policy in place at Ultimate Care Pōneke House meets the standards required by the Ministry of Health. |
| Smokers Room | Yes | |
| Smoking Permitted | Yes | Smoking is permitted in the designated outdoor area only. Smoking indoors, including in a residents' room, is strictly prohibited. |
| Semi-Secure | Yes | The safety of the residents at all times is paramount. Extra support is provided after hours with regular patrols by professional security company staff. |
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Updated: 19 Aug 2025 |
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Special Features
| Alden Pōneke House is a warm, friendly and comfortable facility in the suburb of Newtown, Wellington. It is nestled among the trees of the Mt Victoria Town Belt area of Wellington City, with the majority of its rooms and lounges north or west facing into a very sunny outlook. A Wellington City bus-stop is right outside the door for visitors and residents. The facility is within walking distance of Wellington Hospital and a short taxi ride to other health professional services in and around Wellington City. Karen Gear is the Facility Manager, supported by Myra Tonks Clinical Services Manager and other well-qualified and competent staff (including Registered Nurses and Healthcare Assistants, Administration, Activities and Events, Maintenance, Kitchen and Laundry personnel). The Recreation Programme is well-designed and very popular with Ultimate Care Pōneke House residents and attempts to actively involve them in a variety of in-house and off-site activities on a daily basis. The van is used for outings to interesting destinations in and around Wellington City. Local residents and others from the surrounding suburbs may, by arrangement with the Facility Manager participate in the Recreation programme on-site. Alden Pōneke House endeavours to maintain a happy and friendly atmosphere for all residents and staff. Enquiries are welcome and appointments to view may be made by telephone to (04) 389-7007. |
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Updated: 19 Aug 2025 |
Interests & Activities
| Activity programme, Advocate, Age Concern, Alzheimer's Society, Art, Arthritis Society, BBQ, Aromatherapy, Big Print books, Bingo, Blind Foundation, Board games, Bowls, Canine Friends, Cards, Care and Craft, Children, Church, Classical Music, Concerts, Cooking, Craft, Entertainers, Entertainment, Exercises, Flower arranging, Games, Garden, Gardening, Happy Hour, Housie, Indoor Games, Jigsaw, Library, Minibus, Movies, Newspaper reading, Outings, Pianist, Reading, RSA, Shopping, Sing-a-longs, Sky TV, Vegetarian, Videos |
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Updated: 19 Aug 2025 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Please contact us for a detailed price list. | |
| Staffing qualifications and details | Our staff go through an orientation programme and continue with on-going education | |
| Details about meals | All meals are home-cooked, our menus are reviewed by a dietitian and nutritionist. | |
| Visitor information | Open-ended visiting hours. | |
| Associated Complexes | Our Facility offers Rest Home Care, Hospital Level Care, Respite Care, Dementia Care, Palliative Care and a Day Programme. Alden Poneke House operates under the governance of the Ultimate Care Group Ltd with 19 care facilities nation wide. | |
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Updated: 29 Aug 2025 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| Cantonese | Yes | |
| Chinese | Yes | |
| Cook Island Maori | Yes | |
| Croatian | Yes | |
| English | Yes | |
| Greek | Yes | |
| Italian | Yes | |
| Māori - Te Reo | Yes | |
| Russian | Yes | |
| Samoan | Yes | |
| Other Information | Yes | We can arrange a translator service should you require them. |
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Updated: 28 Aug 2025 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Christian | Yes | |
| Presbyterian | Yes | |
| (Other comments) | Yes | Other Faiths can be sourced by the Facility to see if there's a local representation. |
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Updated: 28 Aug 2025 |
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Ethnic Diets
| Ethnic Diet | Status | Details |
|---|---|---|
| Other | Yes | All dietary requirements can be catered for, including gluten free and dairy free. The menu can also be adapted to cater for various ethnicities and cultures. |
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Updated: 28 Aug 2025 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | Wellington city buses are easily accessible with a bus stop just outside. | |
| Shops | Shops in the suburb of Newtown and Kilbirnie are a short bus or walking distance away. A local dairy is approximately five minutes walk from the Facility. | |
| Parks | Alden Pōneke House is nestled among the trees and green areas of the Wellington City Town Belt. | |
| Library | A regular library service is delivered from Wellington City Library. Residents are also able to visit local library facilities in Newtown and Kilbirnie. | |
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Updated: 19 Aug 2025 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Approved provider of Professional Development and Recognition Programme | Yes | |
| Aged Care Association New Zealand (ACA) | Yes | |
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Updated: 19 Aug 2025 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
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