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Pohlen Hospital

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Pohlen Hospital
Hospital Care
56 Rawhiti Avenue
Postal Address
PO Box 239, Matamata, 3440
(07) 881 9100
(07) 881 9101
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Suzanne Lawes - 07 - 881 9100
Pohlen Hospital Trust Board
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Pohlen Hospital

The team at Pohlen Hospital are the most amazing people I have ever met. They were so caring and thoughtful towards my beautiful amazing Nan.
If Nan was having a bad day the team would sit with Nan and reassure her that it was okay and they are here for her.
They kept on top of her pain as soon as they knew she was in pain.
The beautiful team at Pohlen always took amazing care of Nan, even when she needed extra care they were there always smiling and talking to Nan and making Nan feel special.
The team at Pohlen were not only amazing with Nan, theywere also amazing with us (the family). If we didn't understand or were worried about what was going on with Nan's body, the team would sit and explain everything so we could understand better.
They really helped me with the paperwork side of things, as I had never done this before. The Pohlen team were amazing support.
Pohlen Hospital is the most amazing place, to be surrounded by the most beautiful kind caring amazing team of people.
When you are going through the end of your loved ones life, the team make you feel normal when everything is upside down.
Words will never say how thankful and grateful I am. Thank you, thank you thank you. I love you all to bits.

Provider response:

Dear Carrylline,
Thank you for your kind words.
It was a pleasure to look after nana and your family.
You are in our thoughts always
General Manager

Pohlen Hospital is a Charitable Trust Hospital which strives to provide appropriate health care of a high standard for the people of Matamata and the surrounding community.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
Updated: 19 Mar 2013
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 14
Vacancy Yes
we have single rooms for end of life patients, and double rooms also available dependent on clinical need
Impending vacancy No
Additional Room CostsNo
Updated: 26 Apr 2018
TypeHours Per WeekStatusDetails
Nurse Practitioner Yes Visits once a week
Registered Nurse 200 Yes 24 hour cover with clinical leader available Monday, Tuesday, Wednesday and Friday. We support new entry to practice nurses.
Enrolled Nurse 40 Yes Rostored shifts alongside registered nurse on morning and afternoon otherwise a second registered nurse.
Healthcare Assistants/Caregivers Yes We fully support staff to complete level 3 health and wellbeing course, and we currently have 6 health care assistants at this level.
Physiotherapist Yes Physiotherapist is available onsite for assessment and treatment.
Occupational Therapist Yes Contracted OT brought in as required.
Own Social Worker Yes Contracted on an as needs basis.
Diversional Therapist Yes 5 days a week 10.00 - 3.30pm Monday - Friday. Extra cover on special occasions.
Hairdresser Yes Local hairdressers come to the hospital.
Podiatrist Yes Visiting podiatrist onsite 3 days per week.
Dietitian Yes All menus are regularly audited by a Dietician and modified seasonally. The dietitian will be consulted if required for individual patient needs.
Accredited Visitors Yes A number of community volunteers visit and read to patients, sing play muusical instruments. The local primary school also provides entertainment.
Kaumatua Yes Can visit on request.
Chaplain/Spiritual Advisor Yes Chaplains visits weekly and services are also held in the lounge.
Other Personnel Yes Local singers visit each month to entertain the residents.
Updated: 31 Jan 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes We have 6 dedicated end of life rooms that enables family/whanau to live onsite with resident who is on end of life funding. Rooms designed for peace and quite with fold away bed. Family Lounge available.
Gastronomy/Nasogastric Management Yes Experienced in the provision of care required for gastrostomy/ nasogastric management.
Bariatric (care of the very overweight) Yes We now have a dedicated Bariatric room with full set of equipment.
IV Antibiotic Capability Yes All Registered Nurses are competent to administer IV fluids and Antibiotics.
Oxygen Management Yes Oxygen management equipment available including oxygen concentrators and piped oxygen.
Surgical Followup Yes Broad range of visiting consultants hold outpatient clinics at Pohlen. Please see our website for more details.
Wound Care Yes All registered nurses are competent in wound care with good liaison with district nursing and wound care specialist.
Diabetic Care Yes Registered nurses are fully competent and diabetes team visits out patients monthly.
Continence Advisor Yes Arranged through the DHB, and all products available onsite.
Infection Control Yes A designated infection control nurse on team.
Stomal Therapist Yes Registered nurses are fully competent and good liaison with Stoma nurse through DHB.
Psychiatric Care Yes Waikato DHB has Psychiatrist clinics on site.
Stroke Rehabilitation Yes Waikato District Health board have funded rehabilitation clients for allocated amount of time. The focus of Pohlen Hospital is to enhance the individuals ability to perform daily living tasks and will liase with the funding agent for the client.
Tracheotomy Care Yes With supportive discharge planning from DHB.
Dialysis Yes With supportive discharge planning from DHB.
Spinal Injuries Yes With supportive discharge planning from DHB.
Primary Rural Health Care Yes Matamata Medical Centre is located on site, along side a dental centre.
Specialised Dementia Care No We are not a secure unit however we are able to care for hospital level dementia care.
Urology Yes Visiting specialist.
Community Health Yes
Clinical Manager Yes Loraine Jecentho is a NZ trained nurse with over 30 years experience.
Other Nursing Specialities Yes Majority of registered nurses have completed the Hospice Care course, and Dementia care course.
Psychologist Yes Visiting Psychologists and therapists.
Psychiatrist Yes Onsite weekly.
Other Post Graduate Specialities Yes Broad range of visiting consultants hold outpatient clinics. Please see website for details.
Updated: 31 Jan 2018
Under 65 yrs with Disability Yes We can accommodate.
Day Care Yes If pre-arranged. Daily fee.
Primary Health Funded Short Term Care Yes GP Bed contract in place/
Palliative Care Contract Yes Palliative care provided with end of life funding.
Other End of Life/Palliative Care Yes
Whanau Room Yes Multi purpose room used to meet individual needs.
Rooms (Single) Yes 14 rooms. 6 of these are end of life rooms.
Rooms (Shared) Yes Six.
Rooms (Suit Couple) Yes We accommodate couples either in a double room or one of the larger single rooms, depending on clinical needs of couple. Hospital and rest home couples are cared for together.
Ensuite Yes Each room has an ensuite.
Female residents only No Double rooms are never mixed sex.
Male residents only No Double rooms are never mixed sex.
May Bring Own Furniture Yes This may be negotiated to meet hospital requirements.
Alcohol Permitted Yes 'Happy Hour' in the evenings or with meals.
Pets In Residence Yes One cat, a visiting dog, and some fish.
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes Portable phone available.
Wifi Yes Yes, upon request.
Resident can adjust heating in own room Yes Each room has its own heat pump .
Maori Kaupapa Yes
Residents Committee Yes
Family Committee No Regular family meetings.
Newsletter Yes 'Pohlenation', available on our website.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes Four lounge areas.
Outings Yes For special events in the town.
Rural Setting Yes Situated in Matamata, and all rooms have doors to the outside.
Smoking Permitted No We are trying to keep the site smoke free and signage is in place.
Semi-Secure Yes
Sprinklers Yes
Audit report available Yes
Updated: 31 Jan 2018
Interests & Activities
Interests & Activities
Monthly meetings of the Arthritis Society available in Matamata, RSA within walking distance/in a wheelchair, cards, email access will be provided by office staff, exercises twice weekly, raised garden beds, views of lovely gardens, happy hour, able to access pool at town complex, good library facilities in the town, newspaper reading, quizzes, videos, outings (if a special event is on we will arrange for residents to attend).
Updated: 15 Apr 2007
Additional Information
Additional Information
Details re Meals Dining room. Private area can be arranged for family functions. Special dietary needs are accomodated.
Staffing Details Registered Nurse 24 hours.
Fees Details/Fees Do Not Include Please see manager.
Updated: 15 Apr 2007
Languages Spoken
Languages Spoken
English Yes
Updated: Unknown
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Non denominational Yes All denominations will visit the hospital.
Updated: Unknown
Public Transport   Not available. Taxi service.
Shops 0.50 km
Parks 0.10 km
Library   In town.
Updated: Unknown
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
Home and Community Support Sector Standards (Standards NZ) Yes
National Certificate in Diversional Therapy Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association (NZACA) Yes Joint Winners of the INSite Overall Excellence in Care Awards, 2009; Winner of the Quality Health NZ Innovative Delivery Award, 2009 and Finalists in the Community Connections Award, 2009
Rest Home MOH Audit Report Available. No See Special Category comment below
CareerForce New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 27 Aug 2012