Palms Home & Hospital - Medical and geriatric hospital care

Service/Facility Details
Detail	Status
Contract with Health New Zealand \| Te Whatu Ora	Yes
Certification	Yes
ORA Applies	No
Updated: 24 Jan 2023

Bed and Vacancy Details
Detail	Status
Approximate number of beds at this level of care	34
Vacancy	No
Impending vacancy	No
Short stay considered	No
Premium Accommodation Charges	No
MOH Certification and Audit Report	View MOH certification and audit report (opens in a new tab)
Updated: 30 Oct 2025

Personnel
Type	Status	Details
Registered Nurse	Yes	Registered Nurse on duty 24hrs, 7 days a week.
Healthcare Assistants/Caregivers	Yes	Caregivers on duty 24hours, 7 days a week.
Physiotherapist	Yes	Weekly visit by Physiotherapist
Occupational Therapist	Yes
Diversional Therapist	Yes
Activities Co-ordinator	Yes	Activities Co-ordinator is available full time Monday to Friday
Hairdresser	Yes
Podiatrist	Yes	Routine visits
Dietitian	Yes
Accredited Visitors	Yes	We have close contact with all medical Depts
Kaumatua	Yes	We are able to assist with providing a Kaumatua if one is required.
Chaplain/Spiritual Advisor	Yes	We are able to assist with providing a Chaplain/Spiritual Advisor if one is required.
Other Personnel	Yes	Directors and Management
Updated: 24 Jan 2023

Specialities or Areas of Expertise
Specialities or Areas of Expertise	Status	Details
Oxygen Management	Yes
Gastronomy/Nasogastric Management	Yes
Palliative Care (Contracted)	Yes
End of Life/Palliative Care	Yes	We have support from South Auckland Hospice regarding pain management for End of Life care
IV Antibiotic Capability	Yes
Dialysis	Yes	We care for dialysis residents. Peritoneal dialysis is carried out on site.
Wound Care	Yes
Diabetic Care	Yes
Continence Advice	Yes
Stomal Therapy	Yes
Stroke Rehabilitation	Yes
ACC Rehabilitation	Yes
Tracheotomy Care	Yes
Infection Control	Yes
Surgical Followup	Yes
Clinical Management	Yes
Other Specialties	Yes	Dialysis cares OPVIA
Updated: 24 Jan 2023

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay	Status	Details
Respite	Yes	We offer short stay accommodation on a casual or regular basis.
Carer Support	Yes	We offer short stay accommodation on a casual or regular basis, providing relief for people who care for their elderly relatives at home.
Other Short Stay Programme	Yes	Day Care
Subsidised	Yes
Private Paying	Yes
Booking can be made in advance	Yes
Updated: 24 Jan 2023

Features
Feature	Status	Details
May Bring Own Furniture	Yes
Single Rooms	Yes
Rooms suitable for a couple	Yes
Connecting Rooms	Yes
Ensuite	Yes
Alcohol Permitted	Yes
Phone Access In Own Room	Yes	We have a telephone in each wing for residents use. A telephone can be installed in room.
Wifi	Yes
Resident can adjust heating in own room	No	Underfloor heating remains on constantly.
Cater for under 65 yrs with Disability	Yes
Lounges/seating areas	Yes	We have two lounges and sheltered outdoor areas
Primary Health Funded Short Term Care	Yes
Provide End of Life/Palliative Care	Yes
Day Programme for day stay clients	Yes	Day Care is offered from 6am to 6pm any day of the week. No time limit - you are more than welcome to discuss with Manager
Outings	Yes
Whānau Room	Yes
Māori Kaupapa	Yes	Can be easily accessed
Residents Committee	Yes
Policy for management of challenging behaviour	Yes
Confused Residents	Yes	Alzheimers type
Smokers Room	Yes	Outside closed in deck area
Smoking Permitted	Yes	Smoking is permitted in the designated areas
Semi-Secure	No	Two out door garden settings that are fully fenced
Updated: 24 Jan 2023

Special Features
Home is on one level - no steps or stairs and exceptionally wide hallways. Individual rooms with ensuites.
Updated: 24 Jan 2023

Interests & Activities
Happy hour and birthday celebrations Sky TV, Hindi TV, Movies, videos, Breakfast in bed, Bingo, Daily art and craft and activity programmes to suit all cultures. Exercise, music, jigsaw, sing a longs, Physio needs, massage therapy, games, entertainers, shopping and trips. , Aromatherapy, BBQ, Art, Cards, Classical Music, Church, Cooking, Craft, Dancing, Entertainers,Flower arranging, Games, Gardening, Indoor Games, Jigsaw, Music, Newspaper reading, Quizzes., Age Concern, Advocate, Videos, Vegetarian, Travel, Singing, Sing-a-longs
Updated: 24 Jan 2023

Additional Information
Topic		Details
What's included in your fees and what's not		Please contact Manager
Staffing qualifications and details		Friendly and competent staff
Details about meals		Home cooked meals
Updated: 24 Jan 2023

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations	Status	Details
Anglican	Yes
Baptist	Yes
Buddhist	Yes
Christian	Yes
Hindu	Yes
Muslim	Yes
Methodist	Yes
Non denominational	Yes
Pentecostal	Yes
Presbyterian	Yes
Ratana	Yes
Ringatu	Yes
Roman Catholic	Yes
Sikh	Yes
Updated: 24 Jan 2023

Distances
Location	Distance	Details
Public Transport		Public transport is two minutes away. Train Station 5 minutes and Airport 15 minutes.
Shops		We are two minutes from Manukau City Centre and Super Centre and close to all amenities.
Mall		Hunters Plaza and Westfield Manukau. Botany Town Centre 15 minutes away.
Parks		Allenby Park is 1km and The Gardens in Maurewa is a 5 minute drive.
Library		Three major libraries. Two at Manukau including Government Library and one in Papatoetoe which is 3 minutes away.
Updated: 24 Jan 2023

Credentials & Membership
Credentials & Membership RC	Status	Details
National Certificate in Diversional Therapy	Yes
Other details	Yes	Eldernet
Updated: 24 Jan 2023

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.