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Palms Home & Hospital - Medical and geriatric hospital care

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At a glance
Palms Home & Hospital
Hospital Care
54 - 56 Puhinui Road
Papatoetoe 2025
South Auckland
Counties Manukau
(09) 278 5966
(09) 278 5997
View Email Address
Nilam Naidu - 09-2785966
Auckland Healthcare Group
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Service/Facility Details
Service/Facility Details
Contract with DHBYes
Updated: 4 Oct 2012
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 34
Vacancy Yes
Impending vacancy No
Additional Room CostsNo
Updated: 18 Jun 2018
TypeHours Per WeekStatusDetails
Registered Nurse Yes Registered Nurse on duty 24hrs, 7 days a week.
Healthcare Assistants/Caregivers Yes Caregivers on duty 24hours, 7 days a week.
Physiotherapist Yes Weekly visit by Physiotherapist
Occupational Therapist Yes
Diversional Therapist Yes
Activities Co-ordinator Yes Activities Co-ordinator is available full time Monday to Friday
Hairdresser Yes
Podiatrist Yes Routine visits
Accredited Visitors Yes We have close contact with all medical Depts
Kaumatua Yes We are able to assist with providing a Kaumatua if one is required.
Chaplain/Spiritual Advisor Yes We are able to assist with providing a Chaplain/Spiritual Advisor if one is required.
Other Personnel Yes Directors and Management
Updated: 24 Jul 2013
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes We have support from South Auckland Hospice regarding pain management for End of Life care
Gastronomy/Nasogastric Management Yes
Oxygen Management Yes
Wound Care Yes
Diabetic Care Yes
Infection Control Yes
Stroke Rehabilitation Yes
Dialysis Yes We care for dialysis residents. Peritoneal dialysis is carried out on site.
Updated: 24 Jul 2013
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We offer short stay accommodation on a casual or regular basis.
Carer Support Yes We offer short stay accommodation on a casual or regular basis, providing relief for people who care for their elderly relatives at home.
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 24 Jul 2013
Under 65 yrs with Disability Yes
Day Care Yes Day Care is offered from 6am to 6pm any day of the week. No time limit - you are more than welcome to discuss with Manager
Primary Health Funded Short Term Care Yes
Palliative Care Contract Yes
Whanau Room Yes
Rooms (Single) Yes
Rooms (Suit Couple) Yes
Ensuite Yes
May Bring Own Furniture Yes
Alcohol Permitted Yes
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes We have a telephone in each wing for residents use. A telephone can be installed in room.
Resident can adjust heating in own room No Underfloor heating remains on constantly.
Maori Kaupapa Yes Can be easily accessed
Residents Committee Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes Alzheimers type
Lounges/seating areas Yes We have two lounges and sheltered outdoor areas
Outings Yes
Smokers Room Yes Outside closed in deck area
Smoking Permitted Yes Smoking is permitted in the designated areas
Semi-Secure No Two out door garden settings that are fully fenced
Sprinklers Yes Sprinklers are fitted in all rooms and living areas
Audit report available Yes
Updated: 24 Jul 2013
Special Features
Special Features
Home is on one level - no steps or stairs and exceptionally wide hallways.

Individual rooms with ensuites.
Updated: 18 Feb 2011
Interests & Activities
Interests & Activities
Happy hour and birthday celebrations
Sky TV, Hindi TV, Movies, videos, Breakfast in bed, Bingo,
Daily art and craft and activity programmes to suit all cultures.
Exercise, music, jigsaw, sing a longs, Physio needs, massage therapy, games, entertainers, shopping and trips.
, Aromatherapy, BBQ, Art, Cards, Classical Music, Church, Cooking, Craft, Dancing, Entertainers,Flower arranging, Games, Gardening, Indoor Games, Jigsaw, Music, Newspaper reading, Quizzes.
Updated: 8 Aug 2016
Additional Information
Additional Information
Details re Meals Home cooked meals
Staffing Details Friendly and competent staff
Associated Complexes Howick Manor and Kolmar Lodge Rest Home
Fees Details/Fees Do Not Include Please contact Duty Manager
Updated: 7 Aug 2012
Languages Spoken
Languages Spoken
Cantonese Yes Staff
Chinese Yes Staff
Chinese dialect Yes
Cook Island Yes Staff and residents
Dutch Yes
English Yes Staff and residents
Fijian Yes
Fijian Indian Yes Staff and Residents
Filipino Yes Registered Nurse
Gujarati Yes
Hindi Yes Staff and residents
Interpreter Yes
Mandarin Yes Staff
Maori - Te Reo Yes Residents
Niuean Yes Staff
Punjabi Yes Staff and residents
Rarotongan Yes
Samoan Yes Staff and residents
Tongan Yes Staff and residents
Updated: 8 Aug 2016
Public Transport   Public transport is two minutes away. Train Station 5 minutes and Airport 15 minutes.
Shops   We are two minutes from Manukau City Centre and Super Centre and close to all amenities.
Mall   Hunters Plaza and Westfield Manukau. Botany Town Centre 15 minutes away.
Parks   Allenby Park is 1km and The Gardens in Maurewa is a 5 minute drive.
Library   Three major libraries. Two at Manukau including Government Library and one in Papatoetoe which is 3 minutes away.
Updated: 18 Feb 2011
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
National Certificate in Community Support Services (Core Competencies) Yes Training done onsite under ACE Program
National Certificate in Community Support Services (Residential) Yes Training done onsite under ACE Program
Rest Home MOH Audit Report Available. Yes Found on Government website Recent audit showed full compliance with 3 years certification.
Other details Yes Eldernet
CareerForce Rest Home MOH Audit Report Available.
Updated: 20 Dec 2017