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Palmerston North Village - Metlifecare Care Home

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Information Pack
At a glance
Vacancy
Yes
Care Apartment Vacancy
Yes
Name
Palmerston North Village - Metlifecare Care Home
Category
Hospital
Address
Cnr Grey & Carroll St & Fitchett St
Palmerston North
Palmerston North 4410
Postal Address
PO Box 624
Palmerston North Central
Palmerston North 4440
Region
MidCentral
Phone
View Phone Number
Fax
View Fax Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Jyoti Chandra, Nurse Manager - 06 350 6406
Owner
Metlifecare
Other services
Photos
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Care at Metlifecare is deeply personal and always personalised.

Our Aged Residential Care supports every resident to live a fulfilling life in a safe and welcoming setting that feels like home.

We take time to get to know you, so we can better support and care for you. We’ll develop a personalised care plan with you – to understand your preferences and help you to continue doing the things you love.

Palmerston North Village is a lively, lovely village with a welcoming atmosphere, beautiful established gardens and an excellent location that is sure to win your heart. With a reputation that is second to none, our highly experienced and friendly staff have pulled out all the stops to ensure your safety, comfort and carefree living. This is a community with real heart, come experience it for yourself.

Your friends and family will always be welcome to spend time with you, and they can join in for meals and celebrations as well as pop in for a cup of tea and chat.

The need for care can be unpredictable, making it hard to guarantee that a care place will be available at times. Although we can’t always control availability, we encourage you to get in touch - we are here to help. People come first, always. That’s our Care Promise.

Explore how our Aged Residential Care can support you: https://www.metlifecare.co.nz/aged-care

For more information or a private tour, please call Jyoti on 06 350 6406.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with Te Whatu OraYes
CertificationYes
ORA Applies Some rooms. An ORA (Occupation Right Agreement) means you have to 'pay' a capital amount to live here. It's a retirement village type of purchase.
Updated: 11 Oct 2023
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 26
Vacancy Yes
Newly refurbed room with Toilet. Premium charges apply
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Some Rooms from $12.00/day up to $35.00/day as at 27 Feb 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 28 Feb 2024
Care Apartment Bed and Vacancy Details
Care Apartment Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 17
Care Apartment Vacancy Yes
Care Apartment Impending vacancy No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 28 Feb 2024
Testimonials
Testimonials
Thankyou to all the wonderful staff who looked after our mum and the extended family. We appreciate the work you all do.
Updated: 12 Jul 2016
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse 80 Yes Registered nurse on site 24/7 to cover care home.
Healthcare Assistants/Caregivers Yes Multiple staff over different shifts
Physiotherapist Yes We have a physio who comes in on a Wednesday for 2 hours each week
Occupational Therapist Negotiable
Social Worker (on site) Negotiable
Diversional Therapist 40 Yes
Activities Co-ordinator 16 Yes
Hairdresser 16 Yes The salon is open every Monday and Thursday for hairdressing services.
Podiatrist Yes Visits the care home on a regular basis.
Dietitian Negotiable
Chaplain/Spiritual Advisor Yes Regular services are held twice a week in our own chapel. With a friendship group held every second Sunday.
Other Personnel Yes Jyoti Chandra- Nurse Manager, Sheryl Tubman- Village Manager
Updated: 26 Jan 2024
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes
IV Antibiotic Capability No But DN's can come and give Hospital in the Home IV AB's
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Stroke Rehabilitation Yes
Infection Control Yes
Surgical Followup Yes
Community Health Yes
Clinical Management Yes
Other Specialties Yes
Updated: 12 Jul 2016
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes This is only a available in the Care Home not in apartments
Subsidised Yes Only in the Care Home not Apartments
Private Paying Yes In Care Home
Updated: 23 Mar 2023
Features
Features
Feature Status Details
Single Rooms Yes
Ensuite Yes
Alcohol Permitted Yes
Phone Access In Own Room Yes
Wifi Yes
Lounges/seating areas Yes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes
Outings Yes
Residents Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes In allocated areas only
Semi-Secure Yes
Updated: 12 Jul 2016
Special Features
Special Features
We are within walking distance of town. We also have a CAFE in the village community centre for familes to use during open hours when they visit relatives.
Updated: 12 Jul 2016
Interests & Activities
Interests & Activities
The village has a full and varied activities programme with the aim of encouraging fellowship, together with fun and laughter. This makes Palmerston North Village a special place.

We encourage family participation by having various functions throughout the year.

We offer a range of activities to suit individual needs in a safe and caring environment. As well as in-house activities, frequent planned outings which are extremely popluar providing much interest and appeal.
Updated: 12 Jul 2016
Additional Information
Additional Information
Topic Details
Staffing qualifications and details There is a Nurse Manager on site Mon-Fri. A registered Nurse is available 24/7. We have a range of Care Givers with experiances from Levl 1 - 3
Details about meals Meals are prepared and cooked on site daily. We provide meals for different diets for example Gluten, Lactose intolerant, and vegetarian.
Associated Complexes The Village and Chapel
Updated: 12 Jul 2016
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
Cantonese Yes
English Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Interpreter Yes
Korean Yes
Malayalam Yes
Mandarin Yes
Māori - Te Reo Yes
Nepali Yes
Samoan Yes
Sri Lankan Yes
Tagalog Yes
Tongan Yes
Updated: 30 Jul 2019
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Inter denominational Yes On a weekly basis a service is held in our own chapel on a Monday morning. This covers Baptist, Anglican and Methodist services.
Roman Catholic Yes A weekly service is held in our own chapel on a Wednesday morning.
Updated: 12 Jul 2016
Distances
Distances
Location Distance Details
Public Transport 0.10 Km Bus stop is near the back of the village.
Shops 0.50 Km Broadway Avenue & The Square is only one block away and within walking distance for those who like to stroll.
Mall 0.75 Km Plaza Mall is on the square and one block away from the main street.
Library 1.00 Km Palmerston North Library
Updated: 12 Jul 2016
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
Aged Care Association New Zealand (ACA) Yes
Registered Retirement Village? Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 12 Jul 2016

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.