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Palmerston North Village - Metlifecare Care Home - Hospital

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Information Pack
At a glance
Vacancy
No
Name
Palmerston North Village - Metlifecare Care Home
Category
Hospital Care
Address
Cnr Grey & Carroll St & Fitchett St
Palmerston North
Postal Address
P.O Box 624, Palmerston North 4440
DHB
MidCentral
Phone
06 350 6400
Fax
06 350 6403
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Debbie Norris - 06 350 6406
Other services
Photos
Tap to view all photos 1/2
Description
Palmerston North Village is a place like no other. Part retirement village, part garden retreat, part country club, it will tick every box on your retirement wish list.

Palmerston North Village is a lively, lovely village with a welcoming atmosphere, beautiful established gardens and an excellent location that is sure to win your heart. With a reputation that is second to none, our highly experienced and friendly staff have pulled out all the stops to ensure your safety, comfort and carefree living.

If you ever need greater daily support, we offer a full continuum of care, with a residential hospital and rest home on-site. Knowing that you will be treated with dignity and respect means you and your family can be confident you will receive the highest level of assistance from people you already know and trust. This also enables couples to stay close by even if your needs become different, with one moving into care while the other remains in the village.

This is a community with real heart, come experience it for yourself.

For more information or a private tour, please call Bridget on 06 350 6405.
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsYes
Updated: 12 Jul 2016
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care26
Long term vacancyNo
Short term vacancyNo
Ask us about our Serviced Apartments where we can deliver higher levels of care. Call Bridget Francis on 06 350 6405 for more information or a private tour.
Impending vacancyNo
Updated: 26 May 2017
Testimonials
Thankyou to all the wonderful staff who looked after our mum and the extended family. We appreciate the work you all do.
Updated: 12 Jul 2016
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse 80 Yes Registered nurse on site 24/7 to cover village and care home.
Healthcare Assistants/Caregivers Yes Multiple staff over different shifts
Physiotherapist 8 Yes We have a physio who comes in on a Thursday each week
Occupational Therapist Negotiable
Own Social Worker Negotiable
Diversional Therapist 40 Yes Sheree Williamson
Activities Co-ordinator 40 Yes Raewyn Clayden and Tracey Wheeler
Hairdresser 16 Yes The salon is open every Wednesday and Thursday for hairdressing services.
Podiatrist Yes Visits the care home on a regular basis.
Dietitian Negotiable
Chaplain/Spiritual Advisor Yes Regular services are held twice a week in our own chapel. With a friendship group held every second Sunday.
Other Personnel Yes Sheryl Thomson - Manager Debbie Norris- Nurse Manager Bridget Francis - Sales
Updated: 12 Jul 2016
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Palliative Care Contract Yes
End of Life/Palliative Care Yes
IV Antibiotic Capability No But DN's can come and give Hospital in the Home IV AB's
Oxygen Management Yes
Surgical Followup Yes
Wound Care Yes
Diabetic Care Yes
Continence Advisor Yes
Infection Control Yes
Stomal Therapist Yes
Stroke Rehabilitation Yes
Specialised Dementia Care Yes
Gerontological Care Yes
Urology Yes
Community Health Yes
Clinical Manager Yes
Other Nursing Specialities Yes
Other Post Graduate Specialities Yes
Updated: 12 Jul 2016
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes This is only a available in the Care Home not in apartments
Carer Support Yes We have an apartment that clients can use at a daily PRIVATE rate. This apartment is not subsidized
Subsidised Yes Only in the Care Home not Apartments
Private Paying Yes In both Care Home and Short Term stay apartment
Booking can be made in advance Yes For Short Stay only in Apartments
Updated: 12 Jul 2016
Features
FeatureStatusDetails
Primary Health Funded Short Term Care Yes
Palliative Care Contract Yes
Other End of Life/Palliative Care Yes
Rooms (Single) Yes
Ensuite Yes
Alcohol Permitted Yes
Phone Access In Own Room Yes
Wifi Yes
Residents Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes
Outings Yes
Smoking Permitted Yes In allocated areas only
Semi-Secure Yes
Sprinklers Yes
Audit report available Yes
Updated: 12 Jul 2016
Special Features
We are within walking distance of town. We also have a CAFE in the village community centre for familes to use during open hours when they visit relatives.
Updated: 12 Jul 2016
Interests & Activities
The village has a full and varied activities programme with the aim of encouraging fellowship, together with fun and laughter. This makes Palmerston North Village a special place.

We encourage family participation by having various functions throughout the year.

We offer a range of activities to suit individual needs in a safe and caring environment. As well as in-house activities, frequent planned outings which are extremely popluar providing much interest and appeal.
Updated: 12 Jul 2016
Additional Information
TopicDetails
Details re Meals Meals are prepared and cooked on site daily. We provide meals for different diets for example Gluten, Lactose intolerant, and vegetarian.
Staffing Details There is a Nurse Manager on site Mon-Fri. A registered Nurse is available 24/7. We have a range of Care Givers with experiances from Levl 1 - 3
Associated Complexes The Village and Chapel
Updated: 12 Jul 2016
Languages Spoken
LanguageStatusDetails
Afrikaans Yes
Cantonese Yes
English Yes
Filipino Yes
French Yes
Interpreter Yes
Korean Yes
Mandarin Yes
Maori - Te Reo Yes
Samoan Yes
Tagalog Yes
Tongan Yes
Other Details Yes Also Visaya, Bicol & Congolese
Updated: 12 Jul 2016
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Inter denominational Yes On a weekly basis a service is held in our own chapel on a Monday morning. This covers Baptist, Anglican and Methodist services.
Roman Catholic Yes A weekly service is held in our own chapel on a Wednesday morning.
Updated: 12 Jul 2016
Distances
LocationDistanceDetails
Public Transport 0.10 km Bus stop is near the back of the village.
Shops 0.50 km Broadway Avenue & The Square is only one block away and within walking distance for those who like to stroll.
Mall 0.75 km Plaza Mall is on the square and one block away from the main street.
Library 1.00 km Palmerston North Library
Updated: 12 Jul 2016
Credentials & Membership
Credentials & MembershipStatusDetails
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes This can be viewed on line
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 12 Jul 2016

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