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Palmerston Manor Lifecare
At a glance
- Vacancy
- Yes
- Name
- Palmerston Manor Lifecare
- Category
- Hospital Care
- Address
- 117 Botanical Rd
Takaro
Palmerston North 4412 - Postal Address
- Same as above
- DHB
- MidCentral
- Phone
- (06) 357 5919
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Sonja de Lange - (06) 357 5919
- Owner
- Heritage Lifecare Group
Other services
Photos
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Map
Reviews
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Description
Make your home at Palmerston Manor Lifecare
When it comes to everyday life, Palmerston Manor makes it easy with rest home, hospital, respite, day and palliative care. The well-appointed rest home rooms all look out onto our colourful gardens or courtyards and come complete with WiFi and a call bell system.
Part of the Manawatu community for thirty years now, Palmerston Manor is set amongst landscaped gardens just a hop, skip and jump from the local shopping centre where you’ll find all the essentials including a pharmacy. Just a few minutes from there and you’re in the heart of Palmerston North.
We offer everything from physiotherapy to podiatry, a scooter bay, hairdressing and health checks. We have a range of activities including
gardening, movie nights, arts and crafts, church services and social gatherings. Our facility van is also always on hand for outings.
But don’t just take our word for it, see what our resident Rob has to say...
As facilities manager for Fonterra, Rob spent a lot of time in planes so it made sense that he’d learn to fly one himself. He even tried flying a helicopter but “there was way too much coordination involved.”
After being in and out of hospital with heart problems and needing round the clock care, Rob chose Palmerston Manor because “everything is good here. They go out of their way to help you and the surrounds are lovely. I sit in the gardens and I’m looking forward to doing it in winter, my favourite season.”
With the family home nearby, Rob says it’s the people here who make it feel local. “Mentally I’m more stimulated and I’ve made friends with staff and residents that I can chat to, I never get bored.”
According to Rob you certainly can’t fault the food either. “My daughter came to visit from Brisbane and had lunch with me, she thought the servings were very generous, nutritious as well. It’s the sort of food I’d have when I was at home.”
So what does a better everyday mean to Rob? “It means the staff encourage you to improve your lot in life and mine has certainly improved. I feel valued and respected and I know I’m looked after.”
When it comes to everyday life, Palmerston Manor makes it easy with rest home, hospital, respite, day and palliative care. The well-appointed rest home rooms all look out onto our colourful gardens or courtyards and come complete with WiFi and a call bell system.
Part of the Manawatu community for thirty years now, Palmerston Manor is set amongst landscaped gardens just a hop, skip and jump from the local shopping centre where you’ll find all the essentials including a pharmacy. Just a few minutes from there and you’re in the heart of Palmerston North.
We offer everything from physiotherapy to podiatry, a scooter bay, hairdressing and health checks. We have a range of activities including
gardening, movie nights, arts and crafts, church services and social gatherings. Our facility van is also always on hand for outings.
But don’t just take our word for it, see what our resident Rob has to say...
As facilities manager for Fonterra, Rob spent a lot of time in planes so it made sense that he’d learn to fly one himself. He even tried flying a helicopter but “there was way too much coordination involved.”
After being in and out of hospital with heart problems and needing round the clock care, Rob chose Palmerston Manor because “everything is good here. They go out of their way to help you and the surrounds are lovely. I sit in the gardens and I’m looking forward to doing it in winter, my favourite season.”
With the family home nearby, Rob says it’s the people here who make it feel local. “Mentally I’m more stimulated and I’ve made friends with staff and residents that I can chat to, I never get bored.”
According to Rob you certainly can’t fault the food either. “My daughter came to visit from Brisbane and had lunch with me, she thought the servings were very generous, nutritious as well. It’s the sort of food I’d have when I was at home.”
So what does a better everyday mean to Rob? “It means the staff encourage you to improve your lot in life and mine has certainly improved. I feel valued and respected and I know I’m looked after.”
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 3 May 2018 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 30 |
| Vacancy | Yes |
| Fully redecorated rooms available for use now.Some rooms with ensuite. | |
| Impending vacancy | No |
| Premium Room Charges | Some Rooms as at 25 May 2020 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Updated: 25 May 2020 | |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 24/7 | Yes | We have Registered Nurse coverage available from adjoining care home. Our team of nurses have experience in aged care. |
| Healthcare Assistants/Caregivers | Yes | Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents. | |
| Physiotherapist | 0.00 | Negotiable | We are able to access when required. |
| Occupational Therapist | 0.00 | Negotiable | We are able to access when required. |
| Social Worker (on site) | 0.00 | Negotiable | We are able to access when required. |
| Activities Co-ordinator | Yes | A full-time activities officer is available to provide a vast range of activities for the residents. | |
| Hairdresser | Yes | Sandi is on site every second Tuesday. | |
| Podiatrist | Yes | We have a podiatrist visit 6-8 weekly. | |
| Dietitian | Yes | We have a dietitian to consult with privately or from MidCentral Health. | |
| Kaumatua | Negotiable | We endeavour to assist residents to maintain any cultural ties they may have in the wider community before coming to Palmerston Manor. | |
| Chaplain/Spiritual Advisor | Yes | A Chaplain is available, and various religious groups can be arranged to visit to provide services for all of our residents. | |
| Other Personnel | Yes | Palmerston Manor has a range of services available, such as email assistance, appointment transportation, medication delivery and pharmacy services, housekeeping and laundry, speech therapy, and interpreter services. There is also our handyman, Dave, who is able to fix most things that residents require and specialises in the rose garden, he enjoys input from residents. | |
| Updated: 20 Nov 2018 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | Our Nursing staff are trained in oxygen therapy. |
| Gastronomy/Nasogastric Management | Yes | Our nursing staff are trained Enteral Feeding. |
| End of Life/Palliative Care | Yes | Our nurses are qualified to care for palliative residents. We also provide LCP. (Liverpool Care Pathways) |
| Wound Care | Yes | We access Wound Nurse Specialists from MidCentral Health |
| Diabetic Care | Yes | We have access to Diabetes Lifestyle at MidCentral Health. |
| Continence Advice | Yes | We have a Continence Nurse. |
| Stomal Therapy | Yes | Our nursing staff are trained in Stomal Therapy. |
| Stroke Rehabilitation | Yes | All our nursing staff are quilified in Stroke Rehabilitation. |
| Infection Control | Yes | We have an Infection Control Nurse. |
| Clinical Management | Yes | Our Clinical Leader ensures that GP appointments and medical and nursing requirements are met in a timely manner. |
| Updated: 27 Feb 2018 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | |
| Subsidised | Yes | |
| Private Paying | Yes | There is a daily care fee, which is set under our contract with the local health authority, which covers a core care package. The core care package includes: Accommodation, meals, cleaning and laundry; Nursing and other care, plus other health services if prescribed by a doctor; Doctor’s visits once a month (or every 3 months at the doctor’s discretion) plus emergency visits; All prescribed medication costs (Pharmac approved); An activities programme; And more! Other services are available on demand for an additional charge. |
| Booking can be made in advance | Yes | A week prior to admission advisable. Admission depends on availability of beds. |
| Updated: 20 Nov 2018 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Treasured posessions are welcome, some furniture as able given safety and space considerations. |
| Single Rooms | Yes | Rooms are fully furnished and equipped with a nurse call system, personal heater, spacious showers, and safety grab rails. Personal Freeview TV access is available. |
| Ensuite | Yes | We have some rooms with ensuites, please discuss this option with our Facility Manager. |
| Alcohol Permitted | Yes | Alcohol is consumed during Happy Hours, and Nurses will be made aware of other use times to ensure no medications interactions. |
| Pets In Residence | Yes | The facility has an Aviary and also houses a resident's cat. There is an aquarium also in the foyer for residents to enjoy. |
| Negotiate To Bring Own Pet | Yes | We are happy to discuss options for your pets. |
| Phone Access In Own Room | Yes | Most rooms have Jack points and if resident requires their own line it will be at their expense. |
| Wifi | Yes | Available for residents. |
| Resident can adjust heating in own room | Yes | |
| Cater for under 65 yrs with Disability | Yes | |
| Lounges/seating areas | Yes | There is a large communal lounge equipped with comfortable seating, a stereo system and televisions with Freeview TV, Sky TV, and DVD players. The area is large enough for residents to run meetings, invite guests and partake in a variety of organised functions. |
| Gay / LGBT IQ Friendly | Yes | A no discrimination policy is in place to provide a friendly and caring space for residents. |
| Day Programme for day stay clients | Yes | Hours are negotiated with the guest and family. |
| Outings | Yes | As part of the activities programme, regular trips are provided to the local community. These can include shopping, sightseeing and picnics. |
| Whanau Room | Yes | We provide a room with Tea and Coffee making, also for families to relax in. |
| Maori Kaupapa | Yes | |
| Residents Committee | No | We have monthly residents meetings. |
| Family Committee | No | We welcome family input. |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. |
| Confused Residents | Yes | At times, but need to be independent and non-invasive to personal space. |
| Smoking Permitted | Yes | In designated outside areas. |
| Updated: 20 Nov 2018 | ||
Special Features
| Palmerston Manor Lifecare Complex offers all the benefits of a care facility, including entertainment, activities and companionship. The site provides a scooter bay, spa pool, paraplegic toilets, and separate dining room and lounge facilities. The facility is fitted with accessibility ramps and safety grab rails, wide corridors, and smoke detectors with water sprinklers.
With an internal courtyard surrounded by a large rose garden, coupled with vegetable gardens and an aviary, Palmerston Manor provides an idyllic setting for residents to enjoy. We take pride in being warm and friendly and have become renowned for our cheerful atmosphere. Palmerston Manor residents have individual persons centred care plans as per the initial assessments which determine the individual cares needed. |
| Updated: 20 Nov 2018 |
Interests & Activities
|
At Palmerston Manor, there's plenty to do for those who are in the mood for recreation – craft activities, games and puzzles, flower arranging, sing-alongs, movies and excursions, just to mention a few. Our recreational therapist keeps programmes varied and interesting.
Family and friends are welcome any time – there are no set visiting hours. You can entertain in your room, or use the home’s lounge areas. Palmerston Manor’s main lounge can be booked for special family occasions. As a family member, you can discuss things as and when you want. |
| Updated: 20 Nov 2018 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details about Meals | Main meals are at lunchtime with a light dinner. Morning teas, afternoon tea and supper are required, and morning and afternoon tea is served in the main lounge, complete with home baking. Nutritious meals are served in the dining room or in residents’ rooms, depending on preference. Emphasis is always on a tasty menu of family favourites. All meals are prepared and cooked on site by our professional kitchen staff and special diets are catered for. There are also various special meals are organised throughout the year to celebrate events. | |
| What's included in your fees and what's not | Please refer to management for details | |
| Updated: 20 Nov 2018 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Fijian | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| Hindi | Yes | |
| Interpreter | Yes | |
| Malayalam | Yes | |
| Pidgin | Yes | |
| Punjabi | Yes | |
| Sinhalese | Yes | |
| Sri Lankan | Yes | |
| Tamil | Yes | |
| Tongan | Yes | |
| Updated: 27 Feb 2018 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Christian | Yes | |
| Denominations/Faiths represented | Yes | We are able to accommodate our residents' spiritual needs as requested. A spiritual advisor, chaplaincy and church services are available. |
| Methodist | Yes | |
| Non denominational | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | |
| Updated: 20 Nov 2018 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.50 km | There is a bus service in close proximity to the facility. |
| Shops | 0.10 km | There is a shopping complex within a 3-minute walk. This includes a pharmacy, dairy, takeaways, and hairdresser. |
| Mall | 4.00 km | There are two malls, the Plaza and Downtown, which are accessible by bus or private car. |
| Parks | 5.00 km | The Diversional Therapist will take residents to the Esplanade during the summer months depending on the weather of course. |
| Library | We provide a library service in collaboration with the Palmerston North City Library. | |
| Updated: 20 Nov 2018 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Home and Community Support Sector Standards (Standards NZ) | Yes | |
| National Certificate in Diversional Therapy | Yes | |
| National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | |
| New Zealand Aged Care Association (NZACA) | Yes | |
| Rest Home MOH Audit Report Available. | Yes | |
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| Updated: 27 Feb 2018 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
