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Palm Grove Rest Home and Village

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At a glance
Palm Grove Rest Home and Village
Hospital Care
108 Marshland Road
(03) 375 7033
(03) 375 7032
View Email Address
Visit Website
Sandy Washington - 03 375 7033
Oceania Healthcare - 0800 333 688
Village Sales Manager
Judy Port - 021 514 659
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Palm Grove offers rest home, hospital and palliative care.

Its location on Marshlands Road means services and amenites are all within easy reach.

The Palms Shopping Centre, Garden city Hotel, doctors, dentists, hearing clinic and a movie theatre are all close by.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
Updated: 8 May 2018
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 30
Vacancy No
We pride ourselves in our excellent palliative care. There is a surcharge on premium rooms.
Impending vacancy No
Additional Room CostsYes
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 16 Jan 2019
TypeHours Per WeekStatusDetails
Registered Nurse 24/7 Yes Registered Nurse on duty 24 hours per day
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist 24 Yes Physio Assistant employed 24hours per week, with Onsite Physio every Wednesday or available for one-on-one sessions if requested. Physio assistant carries out cares under the guidance of the physio 5 days a week.
Diversional Therapist Yes We have an active diversional Therapist who plans stimulating activities for our residents in conjunction with our Activities co-ordinator.
Activities Co-ordinator Yes Our experienced Activities co-ordinator is also training to become a Diversional therapist.
Hairdresser Yes Salon on site, open Thursdays and Fridays
Podiatrist Negotiable Visits fortnightly
Dietitian Yes All meals are planned by a Dietitian and prepared on site by our Cooks.
Kaumatua Negotiable
Chaplain/Spiritual Advisor Negotiable
Other Personnel Negotiable
Updated: 8 May 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
End of Life/Palliative Care Yes This is an area of expertise for our Nurses.
Wound Care Yes Our Registered Nurses regularly update their wound care training, and we refer to the Wound Care Nurse Team as needed
Diabetic Care Yes
Continence Advice Yes
Stroke Rehabilitation Yes
Infection Control Yes
Surgical Followup Yes
Clinical Management Yes
Updated: 8 May 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We have 2 dedicated Respite rooms.
Carer Support Yes We welcome enquires for single day care and short stay carer relief.
Private Paying Yes We may be able to help accomodate private paying Clients needing care whilst awaitin EQC repairs.
Booking can be made in advance Yes Respite care can be pre-booked and is recommended.
Updated: 8 May 2018
May Bring Own Furniture Yes
Single Rooms Yes Bedrooms are furnished with specialised electric beds to meet mobility and safety requirements. Wheeled armchairs, flat screen TV's, a tall boy and built-in wardrobes are provided in each room.
Ensuite Yes All rooms have a private bathroom with toilet, wash basin and a shower
Alcohol Permitted Yes
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes Telephone jack points are available in all bedrooms. Telephone connection and fees are the responsibility of the resident.
Resident can adjust heating in own room No However, bedroom heating is be individually regulated.
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes There are several lounges and an activities room in addition to the Main Lounge giving residents a variety of places to relax
Primary Health Funded Short Term Care Yes
Palliative Care Contract Yes We offer palliative care and our Registered Nurses regularly update their palliative care training
Outings Yes Weekly shopping trip and bus trips at least once per week.
Residents Committee No Our current residents have chosen not to have a formal committee. We hold 2-monthly residents meetings which all residents are encouraged to attend
Newsletter Yes Published 3 times per year
Policy for management of challenging behaviour Yes
Rural Setting No Palm Grove is located on Marshland Road, close to The Palms Shopping Centre.
Smoking Permitted No Smoking is not permitted at Palm Grove.
Updated: 8 May 2018
Interests & Activities
Interests & Activities
We have full activities programme which includes Art, Bowls, Cards, Art and Crafts, Concerts, Cooking, Daily Exercises, Housie, Daily Newspaper reading, Quizzes and regular outings
Updated: 8 May 2018
Additional Information
Additional Information
Details about Meals Our meal service is planned by a Registered Dietician.
Associated Complexes Middlepark Lifestyle Care & Village The Oaks Lifestyle Care & Village Addington Lifestyle Care, Resthaven Rest Home, Holmwood Rest Home, Palm Grove Lifestyle Care & Village, Windermere Retirement Village
What's included in your fees and what's not Please telephone for details
Updated: 8 May 2018
Languages Spoken
Languages Spoken
Afrikaans Yes
Cantonese Yes
Chinese Yes
Dutch Yes
English Yes
Fijian Indian Yes
Filipino Yes
Gujarati Yes
Japanese Yes
Mandarin Yes
Punjabi Yes
Updated: 8 May 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Non denominational Yes
Updated: 8 May 2018
Public Transport 0.10 km There is a bus stop at the gate
Shops 0.10 km local shops - The Palms, Homebase Shirley
Mall 0.60 km The Palms Shopping Centre
Library 0.60 km Shirley, next to The Palms
Updated: 8 May 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
National Certificate in Diversional Therapy Yes This course can be accessed by staff through Career Force. The Clinical Manager can organise this for staff.
National Certificate in Support of the Older Person (not available after Dec 2010) Yes We encourage our staff in education
New Zealand Aged Care Association (NZACA) Yes Fully paid up members
Retirement Villages Association of New Zealand [Inc] (RVA) Yes Accredited for 3 years from July 2012
New Zealand Aged Care Association (NZACA) Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 8 May 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.