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Information Pack
At a glance
Hospital Care
75 Middlepark Rd
Upper Riccarton
North West
Postal Address
75 Middlepark Road, Upper Riccarton, Christchurch 8042
(03) 343 4300
(03) 343 4322
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Shirley Baxter - 03 3434300 Extn 9531
Oceania Group
Other services
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It doesn’t matter where you work, or what you do, you are always expected to:
Live the Oceania values of Respect, Excellence, Passion, Delivery

Speak out when you feel these values are being compromised

1 Respect – Everyone matters
Oceania is committed to diversity, maintaining a workplace that is inclusive and accepting of difference. We should always demonstrate respect for others and always and all forms of bullying, harassment, discrimination, and victimisation will not be tolerated from any employee, supplier, or other third party.
What this means:
We respect each other and the diversity which exists in our workplace and the people we come into contact with as part of our business.
We provide a positive and welcoming environment in which our residents are helped to retain their independence and exercise their chosen lifestyle options.
We engage with the families and friends of residents, encouraging a wider support group community.
We respect our physical environment, encouraging environmentally friendly practices.
We value and recognise each others’ contribution to the team, celebrating each others’ achievements, diversity of experience, culture and thinking.
2 Excellence – Quality in everything we do
Our stakeholders must be able to trust us to provide safe resident care every day in a way that promotes our residents independence and quality of life.
What this means:
We provide excellent care that reflects our residents’ individuality and their right to choice, respect and dignity. Our care will be consistent, compassionate and always reflect our focus on quality.
We actively encourage resident participation in Oceania Programmes and activities that support residents to be themselves and live the best life they can.
We take pride in all we do with an underlying basis detailed in the Code of Values and Conduct.
We create an environment where individuals can grow and develop to realise individual and company potential.
3 Passion – Believe that we make a difference
All our actions impact on the quality of care our residents receive. We are passionate about actively creating a great place to work and the right of all individuals to work and reside in a safe environment that promotes physical and mental well-being. We also remember to have fun along the way.
What this means:
We take pride in what we do and have a positive attitude, energy and enthusiasm for our daily roles.
We believe in our vision and what our roles are to each deliver exceptional customer service
We are never complacent – encouraging feedback and thinking of ways to continually improve what we do and add value to our customers and the business.
We celebrate success and have fun along the way
4 Deliver – We will do what we say
Each of us must deliver on promises and commitments. We will do what we say and take action.
We take action and deliver on our promises
Service/Facility Details
Contract with DHBYes
Additional Room CostsNo
Updated: 21 Apr 2016
Bed and Vacancy Details
Approximate number of beds at this level of care22
Long term vacancyYes
Short term vacancyYes
All our beds are swing beds so we can accommodate both rest home and hospital level residents here at Middlepark
Impending vacancyYes
Updated: 30 Mar 2017
TypeHours Per WeekStatusDetails
Nurse Practitioner 40 Yes David Giles - Clinical Manager
Registered Nurse 168 No Registered Nurses are available 24/7
Enrolled Nurse 45 Yes
Healthcare Assistants/Caregivers Yes Available 24/7
Physiotherapist 8 Yes
Activities Co-ordinator 40 Yes Helen
Hairdresser 12 Yes The hairdresser comes two days a week for 4-6 hrs per day dependant on demand
Podiatrist 8 Yes Six weekly
Dietitian Yes Oceania has its own dietician
Kaumatua Yes As needed
Chaplain/Spiritual Advisor Yes As needed
Other Personnel Yes As needed
Updated: 21 Apr 2016
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care’ Yes
Oxygen Management Yes
Wound Care Yes
Diabetic Care Yes
Continence Advisor Yes
Infection Control Yes
Stroke Rehabilitation Yes
Clinical Manager Yes
Other Nursing Specialities Yes As needed
Other Post Graduate Specialities Yes
Updated: 21 Apr 2016
Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Respite Yes We welcome your inquiry into Respite care.
Advance bookings taken Yes
Subsidised service Yes
Private paying service Yes
Updated: 21 Apr 2016
Under 65 yrs with Disability Yes
Other End of Life/Palliative Care Yes
Rooms (Single) Yes
May Bring Own Furniture Yes
Alcohol Permitted Yes
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes Variable as some rooms have heaters and others have underfloor heating
Maori Kaupapa Yes As needed
Newsletter Yes Three monthly
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes Four lounges
Outings Yes
Smokers Room Yes
Smoking Permitted Yes In smokers lounge only
Semi-Secure Yes
Sprinklers Yes
Audit report available Yes
Updated: 27 Apr 2016
Interests & Activities
Activity programme, Age Concern, Art, BBQ, Big print books, Board games, Bowls, Breakfast in bed, Care and Craft, Church, Cooking, Craft, Digital camera, Electric beds, Entertainers, Entertainment, Exercises, Fax, Games, Garden, Gardening, Happy Hour, Housie, Indoor Games, Jigsaw, Library, , Minibus, Movies, Music, Newspaper reading, Outings, Pastoral care, Quizzes, Reading, Shopping, Sky TV, Videos
Updated: 27 Apr 2016
Additional Information
Details re Meals Breakfast is served in your room. Lunch and dinner are served in the dining room. If you are unwell we take a tray to your room.
Staffing Details We have registered nurses on duty 24/7, experienced enrolled nurses and very experienced and caring caregivers.
Associated Complexes The Oaks - on Main South Rd
Fees Details/Fees Do Not Include Fees do not include: Hairdressing, Podiatry, Specialist Doctor vists
Updated: 22 Jan 2016
Languages Spoken
Chinese Yes
English Yes
Filipino Yes
Nepali Yes
Updated: 27 Apr 2016
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Christian Yes
Denominations/Faiths represented Yes
Inter denominational Yes
Methodist Yes
Roman Catholic Yes
Updated: 27 Apr 2016
Public Transport 0.10 km Bus at gate with seat
Shops 0.50 km Avonhead, Bush Inn, Hornby
Mall 0.50 km Bush Inn, Hornby
Parks 1.00 km
Library 0.50 km Riccarton, Hornby
Updated: 27 Apr 2016
Credentials & Membership
Credentials & MembershipStatusDetails
Eldernet Subscription Silver Yes
CareerForce Yes
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
CareerForce New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 27 Apr 2016