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At a glance
Hospital Care
104 Wharenui Road
Upper Riccarton
Christchurch 8041
(03) 348 2445
(03) 348 5989
View Email Address
Visit Website
Graeme Gordon - 0800 880 009
Arvida Group - 0800 278 432
For Villas & Apartments contact
Graeme Gordon / Ingrid Barrett - 03 348 2445
Other services
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Daily Activities Calendar Daily Activities Calendar Daily Activities Calendar

Daily Activities at Mayfair

December 2019 Newsletter December 2019 Newsletter December 2019 Newsletter
January Calendar January Calendar January Calendar

Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Mayfair Retirement & Care

Our philosophy is ‘Your Home, Our Care’ and we’re committed to providing the very best quality care in a friendly caring environment.

Mayfair’s 35 Hospital rooms are bright and sunny. We strive to provide the best possible life care experience for both residents and their families. With this in mind, we have done our utmost to create an environment that values safety, comfort and respect for every resident. Our care is tailored to individual needs and is monitored and adjusted over time as your needs change. We call this our ‘continuum of care’, which means additional services are available with the progression of age, giving residents the optimum level of care within the same warm and welcoming environment that they’re familiar with.

Scroll down to the 'Whats New" section to take a virtual tour of the village.

We have vacancies right now, so why not call Graeme on 03 348 2445 for a chat.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 10 Oct 2018
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 35
Vacancy Yes
Respite admissions welcomed. Warm friendly care provided in a homely environment with top experienced and qualified staff. Viewing welcome anytime. We provide end of life care
Impending vacancy No
Premium Room Charges Some Rooms from $0/day up to $10/day as at 29 Dec 2020
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 25 Jan 2021
Type Hours Per Week Status Details
Registered Nurse Yes Registered nurse on site 24/7
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes Our caregivers have completed basic Aged Care training programs and many have completed through to advanced qualifications.
Physiotherapist Yes On the Go Physio - Our physio visits regulary each week and is available for extra time as required
Diversional Therapist Yes Mayfair has two full time qualified Wellness Partners
Activities Co-ordinator Negotiable
Hairdresser 15 Yes Visits three days per week
Podiatrist Yes
Dietitian Yes
Kaumatua Negotiable We welcome contact with Maori elders and whanau
Chaplain/Spiritual Advisor Yes Regular services - Catholic communion and Indenominational
Updated: 14 Jan 2020
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes All RN's, EN's and several care staff have palliative care expertise and specific training
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Infection Control Yes
Clinical Management Yes Avneeta Chand
Updated: 5 Jul 2019
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We offer respite in hospital and resthome level of care, please contact the village manager re vacancies
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 14 Jun 2018
Feature Status Details
May Bring Own Furniture Yes Many residents choose to bring some furniture to give the room a homely feel.
Single Rooms Yes All rooms have individual ensuite toilets and many have showers as well
Ensuite Yes All rooms have toilet ensuites and some showers as well
Alcohol Permitted Yes To be kept in the nurses station
Pets In Residence Yes We currently have 2 resident cats
Negotiate To Bring Own Pet Yes Depending on type of animal
Phone Access In Own Room Yes Individual phone lines can be connected immediately for a very reasonable monthly fee. You maybe able to transfer your existing home number if your current service provider allows, this is up to the resident to arrange.
Wifi Yes Wifi is available in all rooms, ask at reception
Resident can adjust heating in own room No All rooms have underfloor heating and staff can alter this on request
Lounges/seating areas Yes We have 1 main lounge, 4 smaller lounges with tea and coffee making facilities and a large activities room
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes
Day Programme for day stay clients Yes By Arrangement Monday, Tuesday, Thursday
Outings Yes Regular outings around Christchurch and surrounding areas
Residents Committee Yes Wellness committee that meets bi monthly
Newsletter Yes A newsletter is distributed to residents & family members bi monthly. Please click on the above downloads link to view our latest newsletter
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smokers Room No No smoking permitted in the buildings
Smoking Permitted Yes We have a designated area outside available for smokers
Updated: 2 Oct 2020
Special Features
Special Features
Arvida prides itself on its "Wellness Program", we encourage residents to participate in the many activities that we make available whether it be joining the gardening group or the choir. We have wellness committee which gives the opportunity for the residents to have a voice in what they would like to see happening in their home.
Updated: 12 Jul 2019
Interests & Activities
Interests & Activities
Two qualified Diversional Therapists.

Our Wellness program and entertainment is offered 7 days a week. Interdenominational Church services once a week. Regular city drives. Our activities Calendar is issued fortnightly.

Activities include bowls, art classes, exercises, newspaper reading, quizzes, Board games, Casino evenings, Concerts, Flower arranging, Games, Happy Hour, Housie, Choir, Euchre night, Jigsaw, Library, Outings, Shopping
Updated: 5 Jul 2019
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please contact Management for a list of charges
Staffing qualifications and details We have a stable staff with a high resident ratio. All care staff are trained to national stndards using the ACE program - See our honours board with their accomplishments at reception.
Details about meals We have a 4 week rotating menu for Summer and Winter. You can choose from either a buffet breakfast in the dining room or breakfast in bed. A light lunch at noon and the main meal at 5pm
Updated: 29 May 2018
Languages Spoken
Languages Spoken
Language Status Details
Chinese Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Interpreter Yes As required
Nepali Yes
Updated: 5 Jul 2019
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Christian Yes
Denominations/Faiths represented Yes As required
Inter denominational Yes Weekly services
Presbyterian Yes
Salvation Army Yes
(Other comments) Yes We welcome people of all religious beleifs
Updated: 28 Oct 2016
Location Distance Details
Public Transport 0.10 Km The number 80 bus stop is outside Mayfair which takes you past Westfield Riccarton
Shops 0.20 Km Warehouse
Mall 1.00 Km Westfield Riccarton and Bush Inn mall Church Corner
Parks 1.00 Km
Library On Site
Updated: 14 Jun 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
CareerForce Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association (NZACA) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
CareerForce New Zealand Aged Care Association (NZACA) Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 5 Jul 2019

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.