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Little Sisters of the Poor Sacred Heart Home and Hospital

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At a glance
Little Sisters of the Poor Sacred Heart Home and Hospital
295 Brockville Rd
Dunedin 9011
Postal Address
PO Box 1214
Southern (Otago)
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Sister Cecilia McKay - 03 476 2028
Little Sisters of the Poor - 03 476 2028
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Sacred Heart Home, as all facilities owned by the Little Sisters of the Poor, exists to extend hospitality towards the Aged suffering from financial need, loneliness or other difficulties. We do this recalling the words of the Lord "I was a stranger and you welcomed me" Matthew 25.35.

Together with our staff we do this, continuing the charismatic inspiration of Jeanne Jugan our Foundress. Through love filled services for our elderly brothers and sisters and witness to the compassionate love and Mercy of God for all persons.
Service/Facility Details
Service/Facility Details
Contract with Te Whatu OraYes
ORA Applies No
Updated: 22 Jun 2020
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 17
Vacancy Yes
Impending vacancy No
Short stay considered No
Premium Accommodation Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire
Updated: 24 May 2024
Type Hours Per Week Status Details
Registered Nurse 8 Yes We have 24 hour/7 day cover.
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes Caregivers in the Rest Home and Hospital.
Physiotherapist 16 Yes The Physiotherapy Clinic is available four mornings a week - the Physiotherapist is employed by Back-in-Motion Physiotherapy and Pilates.
Diversional Therapist Yes We have two diversional therapists who work five days a week throughout the year. They work in the rest home and hospital sections of the Home.
Activities Co-ordinator Yes
Hairdresser Yes We have a hairdresser who visits once a week on Friday.
Podiatrist Yes Bi-monthly.
Dietitian Yes Dietitian reviews individual needs as required.
Accredited Visitors Yes We have a number of volunteers and also a number of Associate Members.
Chaplain/Spiritual Advisor Yes Chaplin comes daily to celebrate mass and visit residents. In addition, other religious denominations visit residents at their request.
Other Personnel Yes Cleaners - Maintenance workers. We manage our own catering service with a team committed to providing nutritional meals for our Residents.
Updated: 22 Feb 2024
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
End of Life/Palliative Care Yes The Palliative care team visits Residents who require palliative care nursing and advise the nursing staff on site how to assist each Resident in this stage of their lives.
Wound Care Yes Our Senior Registered Nurses attend to wound care.
Diabetic Care Yes RN Monitors BSL and dietary intake.
Continence Advice Yes Continence Advisor assesses each Resident on admission and when needed.
Stroke Rehabilitation Yes
Infection Control Yes A registered nurse is responsible for infection control.
Psychiatric Care Yes A qualified practioner visits the elderly who require specialised treatment. The Little Sisters do not admit the elderly who are classed with major psychiatric illnesses.
Clinical Management Yes We have a Clinical Manager is on site.
Updated: 16 Aug 2012
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We take the elderly who require respite care from two weeks to four weeks.
Subsidised Yes
Booking can be made in advance Yes Yes we ensure there is a register with the dates of those elderly wanting respite care.
Updated: 22 Jun 2020
Feature Status Details
May Bring Own Furniture Yes The new Residents may bring furniture but it has to be suitable for the room space to avoid clutter.
Single Rooms Yes
Ensuite Yes In the hospital section each Resident has a full ensuite In the Rest Home each room has a toilet and wash basin.
Phone Access In Own Room Yes Yes
Wifi Yes Yes for those who want.
Resident can adjust heating in own room Yes Yes however this has to be monitored to avoid the room being too hot or too cold.
Lounges/seating areas Yes There are several lounges in the Rest Home. The Hospital has a large lounge with a view overlooking Dunedin, the beaches and the ocean.
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes
Outings Yes We have weekly outings for the Residents and for special occasions.
Newsletter Yes
Policy for management of challenging behaviour Yes
Smoking Permitted No Smoke Free Facility
Semi-Secure Yes Yes
Updated: 22 Jun 2020
Special Features
Special Features
At Sacred Heart Home we provide a home like atmosphere for our residents. We along with our staff continually endeavour the charism of our first Little Sister, St Jeanne Jugan by ensuring the residents feel at home, respected, secure and loved.
Updated: 22 Jun 2020
Interests & Activities
Interests & Activities
ACTIVITES PROGRAMME - Gentle exercises - reading the daily news - entertainers - bowls - bingo - outings - library
MY SKY television - films shown on a big screen
SPECIAL PARTIES - by arrangement.
SPIRITUAL - Daily Mass in the chapel
Updated: 22 Jun 2020
Additional Information
Additional Information
Topic Details
Staffing qualifications and details 24/7 registered nurse Caregivers, laundry, administration and maintenance personnel on site. Kitchen is staffed by the Home. Little Sisters are available in all areas of the Home.
Details about meals Breakfast is served on trays to the Residents in their rooms Lunch at midday - Three course meal Evening meal at 5.00.p.m. Morning tea, afternoon tea and supper are provided. We accommodate all dietary restrictions and needs
Associated Complexes St Joseph's Home & Hospital located in Auckland.
Updated: 22 Jun 2020
Languages Spoken
Languages Spoken
Language Status Details
English Yes All our Little Sisters and Staff speak English.
Filipino Yes
French Yes Yes - the religious Sisters speak French
Korean Yes Some staff speak Korean.
Malayalam Yes
Maltise Yes
Māori - Te Reo Yes Several staff speak Maori.
Nepali Yes
Samoan Yes
Tongan Yes Several staff speak Tongan.
Updated: 22 Jun 2020
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes Yes - we have several Residents of the Anglican faith, The Anglican minister visits every so often
Christian Yes
Denominations/Faiths represented Yes
Presbyterian Yes
Roman Catholic Yes The majority of the Residents are of the Catholic Faith
Updated: 22 Jun 2020
Location Distance Details
Public Transport 5.50 Km We have a very regular bus service that runs into town. Bus stop is at the entrance of our Home
Shops There are several shops across the road from the Home including a pharmacy, a four square store, and a take away.
Mall 5.50 Km Three shopping Malls in town -take the bus to George Street.
Parks 6.00 Km Rhododendron Dell, Aviary's, Glass Houses and duck ponds - Dunedin Botanical Gardens, North Dunedin.
Library 5.00 Km Dunedin Public Library
Updated: 3 Feb 2017
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Care Association New Zealand Yes We are members of CANZ as it ensures other aspects of the Aged Care sector.
National Certificate in Diversional Therapy Yes Our diversional therapy staff have the National Certificate for Diversional Therapy.
Aged Care Association New Zealand (ACA) Yes The Little Sisters are members of NZ Aged Care Association.
Other details Yes HZANZ as our auditing agency.
Care Association New Zealand Aged Care Association New Zealand (ACA)
Updated: 22 Jun 2020

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.