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| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 10 Sep 2014 | |
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 23 |
| Vacancy | Yes |
| We have rooms available for clients both long term and short term admission. We specialise in providng homely short or long stay options. Prospective clients & their family are welcome to come & have a look around our facility anytime. We have reopened our sunny Dolly wing for people with high care needs. | |
| Impending vacancy | Yes |
| Premium Room Charges | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Updated: 22 Sep 2021 | |
| “I would just like to convey my grateful thanks to your amazing staff and others who looked after my husband while he was in your care. I cannot say enough about the way my husband, myself and family were treated by everyone. It was not an easy time for us as he was a dearly loved husband and father and the way they treated him was with the most respect and love. My son was just amazed at the friendliness of everyone and we are so pleased he spent his last days with you. Once again I thank you and have told everyone what a caring staff you have. I will catch up soon. Many thanks and my appreciation.” - Diane and family (August 2021) |
| Updated: 7 Sep 2021 |
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | As this is hospital level of care we have Registered Nurse coverage 24 hours per day 7 days per week. The administration of your medication will be supervised by Registered Nurses. | |
| Healthcare Assistants/Caregivers | Yes | ||
| Physiotherapist | Yes | By referral | |
| Occupational Therapist | Yes | By referral | |
| Social Worker (on site) | Yes | By referral | |
| Diversional Therapist | Yes | ||
| Hairdresser | Yes | By referral | |
| Podiatrist | Yes | By referral | |
| Dietitian | Yes | By referral | |
| Kaumatua | Yes | On call. | |
| Chaplain/Spiritual Advisor | Yes | By request | |
| Other Personnel | Yes | We have an on-call GP. Plus the team is supported by an Overall Clinical Manager and a General Manager who regularly visit the site. | |
| Updated: 2 Sep 2021 | |||
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | Registered Staff have training and are qualified in this area |
| Gastronomy/Nasogastric Management | Yes | |
| Palliative Care (Contracted) | Yes | |
| End of Life/Palliative Care | Yes | RN's and caregivers are training by North Haven Hospice to provided excellent pallitive care. |
| Dialysis | No | Dialysis is done at the hospital. |
| Wound Care | Yes | Registered Nurses receive annual training from wound care specialists in this area. |
| Diabetic Care | Yes | Registered Nurses receive annual training from Diabetic Specailist in this area |
| Continence Advice | Yes | All staff are trained by Incontinence specialist. |
| Stomal Therapy | Yes | DHB on call |
| Stroke Rehabilitation | Yes | Available through NDHB and the Stroke foundation. All staff attend inserivces. |
| Tracheotomy Care | Yes | Clinical Care/facility Manager and RN's are trained. |
| Spinal Injuries Care | Yes | Trained RNs |
| Infection Control | Yes | Trained RN for this role. Annual updates from Northland DHB IC Nurse Specialist |
| Surgical Followup | Yes | The registered nurses liaise with NHDB Wound Nurse specialist to manage the dressings. Acc short term clients welcome. |
| Psychiatric Care | Yes | POP team available as needed |
| Clinical Management | Yes | |
| Updated: 2 Sep 2021 | ||
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | |
| Carer Support | Yes | |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | If there is an available room |
| Updated: 2 Sep 2021 | ||
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | |
| Single Rooms | Yes | |
| Negotiate To Bring Own Pet | Yes | By negotiation and depends on what the pet is. |
| Phone Access In Own Room | Yes | You may have your phone installed in your own room at your own cost. All calls/messages will be conveyed to you as required. |
| Wifi | Yes | |
| Resident can adjust heating in own room | Yes | |
| Cater for under 65 yrs with Disability | Yes | |
| Lounges/seating areas | Yes | Two lounges are available |
| Gay / LGBT IQ Friendly | Yes | |
| Provide End of Life/Palliative Care | Yes | |
| Palliative Care Contract | Yes | . |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | |
| Family Committee | No | . |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Smokers Room | Yes | |
| Smoking Permitted | Yes | Only in smokers' area |
| Updated: 2 Sep 2021 | ||
| We offer YPD (Younger People with Disability) care. |
| Updated: 2 Sep 2021 |
|
Social activities are planned and organised by our Activities Co-ordinators. We encourage residents to share in any activities they might enjoy and be able to do. We have a full-on Activity programme that includes Art, Bingo, Board games, Breakfast in bed, Canine friends, Cards, Care and Craft, Church Services, Craft, Concerts, Dancing, Entertainers, Entertainment, Exercises, Flower arranging, Games, Garden, Gardening, Happy Hour, Housie, Indoor Games, Internet, Jigsaw, Library, Movies, Minibus, Massage, Music, Newspaper reading, Pianist, Picnic facilities, Parties, Reading, Quizzes, Sing-a-longs, Shopping, Singing, Sky TV, Videos. |
| Updated: 2 Sep 2021 |
| Topic | Details | |
|---|---|---|
| Staffing qualifications and details | All shifts have one Registered Nurse. We try to keep the Caregiver/Resident ratio 1:5. STAFFING STRUCTURE The Facility/Clinical Manager is responsible for the overall day to day running of Lester Heights including supervision of all staff. Registered Nurses and Hospital Care Assistants work rostered shifts to provide 24 hour care. The Cook, Kitchen staff, Maintenance, Laundry and Cleaning Personnel work 7 days per week rostered duties as per job description. | |
| Details about meals | All meals are prepared at the Hospital. Home baking. Meal times are: Breakfast 7.45am, Lunch 11.45am, Tea 4.45pm, Supper 7pm. Guests for a meals are welcome. There is a small charge for guests meals. | |
| Updated: 20 Jun 2014 | ||
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Filipino | Yes | |
| Hindi | Yes | |
| Interpreter | Yes | Can be arranged |
| Maori - Te Reo | Yes | |
| Tagalog | Yes | |
| Updated: 2 Sep 2021 | ||
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Christian | Yes | |
| Denominations/Faiths represented | Yes | Church services can be arranged. |
| Inter denominational | Yes | Church services can be arranged. |
| Ratana | Yes | |
| Roman Catholic | Yes | |
| Updated: 2 Sep 2021 | ||
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.35 Km | |
| Shops | 2.00 Km | |
| Mall | 2.00 Km | |
| Parks | 2.00 Km | |
| Library | 2.00 Km | |
| Updated: 2 Sep 2021 | ||
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Care Association New Zealand | Yes | |
| National Certificate in Diversional Therapy | Yes | |
| New Zealand Aged Care Association (NZACA) | Yes | |
|
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| Updated: 2 Sep 2021 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
284 Keyes Road
New Brighton
Christchurch 8083
Postal Address
PO Box 18603
New Brighton
Christchurch 8641
