Kensington Court - Hospital

At a glance

Vacancy: Soon
Care Suite Vacancy: Yes
Name: Kensington Court
Category: Hospital
Address: Kensington Court
18 McMahon Street
Stoke
Nelson 7011
Postal Address: Same as above
Region: Nelson/Tasman
Phone: (03) 547 9444 View Phone Number
Email: View Email Address
Web: Visit Website

Personnel

Manager: Angela Pidgeon - 027 292 5849
National Villages Manager: Sharalon Sutherland - 021 717 457

Other services

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Preview	File	Description
	Ultimate Care Kensington Court Brochure	Contact us today to see what a positive move to Ultimate Care Kensington Court can make to your life.

At Alden, we believe that all our elders deserve compassionate, trusted and respectful care, no matter their means or background. Alden Kensington Court has been well established in the community for over 20 years. In the heart of Stoke, we are privileged to cater for the honest, hardworking generation that came before us.

With a spacious dining room, lounges and large sunny rooms, our home boasts an excellent chef who provides the very best in nutritional meals. Our care staff work closely with residents to create personal care plans and a tailored activity programme.

Facility Features:
• Beautiful garden views filled with flora and fauna
• Registered Nurse on site 24 hours a day
• Open-ended visiting hours
• Activities programme
• Visiting hairdresser, podiatrist and physiotherapist
• Dietician-approved meals and catering for special diets
• Regular happy hour

Close to:
• Supermarket
• Medical centre
• Local churches
• Shopping centre
• Library
• Bowling club

Unsure where to start? Get in touch and we’ll take the time to get to know your situation and advise the next steps.

For more information, visit our website at alden.co.nz

Service/Facility Details

Service/Facility Details
Detail	Status
Contract with Health New Zealand \| Te Whatu Ora	Yes
Certification	Yes
ORA Applies	No
Updated: 15 Aug 2025

Bed and Vacancy Details

Bed and Vacancy Details
Detail	Status
Approximate number of beds at this level of care	21
Vacancy	Soon
Impending vacancy	Yes
Short stay considered	No
Premium Accommodation Charges	Yes from $20.00/day up to $65.00/day as at 04 Sep 2025
MOH Certification and Audit Report	View MOH certification and audit report (opens in a new tab)
Updated: 4 Sep 2025

Care Suite Bed and Vacancy Details

Care Suite Bed and Vacancy Details
Detail	Status
Approximate number of beds at this level of care	31
Care Suite Vacancy	Yes
Care Suite Impending vacancy	No
Care Suite Short stay considered	No
MOH Certification and Audit Report	View MOH certification and audit report (opens in a new tab)
Updated: 4 Sep 2025

Testimonials

Testimonials
"Our family is very grateful for the care and love shown to our mum". "As a resident I feel very comfortable and safe". "Very friendly staff, they are all lovely".
Updated: 19 Aug 2025

Personnel

Personnel
Type	Hours Per Week	Status	Details
Registered Nurse	168hrs	Yes	We have a team of committed registered nurses who strive to ensure residents needs are being met. Our team of registered nurses cover all shifts 24/7.
Enrolled Nurse		Yes	Our excellent Enrolled Nurses are part of our dedicated team of nurses, providing support to our Registered Nurses and guidance to our Caregivers.
Healthcare Assistants/Caregivers		Yes	We have a team of Caregivers who are committed to providing the best possible care for all of our residents. Our Caregivers undergo regular training and education.
Physiotherapist		Yes	Our physiotherapist visits regularly, by appointment/referral. These services are fully funded.
Occupational Therapist		Negotiable	We have access to a qualified Occupational therapist who can assess our residents' needs.
Social Worker (on site)		Negotiable	We have access to a community social worker that can be arranged on an individual basis as required.
Activities Co-ordinator		Yes	Our activities coordinator delivers a varied programme to our residents 5 days per week. Our activities programme is regularly updated and promises to cater to a variety of interests and needs. Our programme incorporates day trips, one-to-one sessions and group sessions. Enquiries are most welcome to view our programme.
Hairdresser		Yes	Our hairdresser visits regularly, by appointment. These services are provided at the residents own cost.
Podiatrist		Yes	Our podiatrist visits regularly, by appointment. These services are fully funded.
Dietitian		Negotiable	All of our menus have been approved by a dietitian. We can make a referral to dietitian services if this is required for individual consultation
Kaumatua		Negotiable	We have access to Maori cultural groups and this can be arranged on an individual basis as required.
Chaplain/Spiritual Advisor		Negotiable	We can access a Chaplain through the various church groups which visit. This can be arranged on an individual basis as required.
Other Personnel		Yes	We have a team of experts at our National Support Office that consists of clinical support, financial support and property support, as well as having a National Clinical Coach who ensures the clinical aspect of our service delivery is upheld.
Updated: 1 Sep 2025

Specialities or Areas of Expertise

Specialities or Areas of Expertise
Specialities or Areas of Expertise	Status	Details
Oxygen Management	Yes	Oxygen management can be provided if prescribed by a doctor.
Gastronomy/Nasogastric Management	Yes	Our staff are suitably trained to manage any gastric/nasogastric requirements.
End of Life/Palliative Care	Yes	Generally speaking, people who are dying need care in four areas: physical comfort, mental and emotional needs, spiritual issues, and practical tasks. Their families need support as well. It is our goal to provide everything that is needed at the end stage of life.
Wound Care	Yes	We have highly trained clinical nurses led by our clinical coach who can provide the best care for any wounds requiring treatment.
Diabetic Care	Yes	All of our registered nurses are skilled to assist with the management of diabetes. We are able to support you with your diabetic needs.
Continence Advice	Yes	Our registered nurses have been trained to assess for continence requirements and work closely with our suppliers to ensure any continence products you require are of the highest quality.
Stomal Therapy	Yes	We do not have a stomal therapist on staff, but if required we would refer to the DHB stomal services for advice.
Stroke Rehabilitation	Yes	Access can be made through the Stroke Foundation. We can also consult with Speech Language Therapy, Physiotherapy etc through the local DHB
Infection Control	Yes	We have an infection control programme for our organisation that has been endorsed by the Medical Officer of Health for Canterbury.
Surgical Followup	Yes	If you're coming to stay with us post-surgery, we can follow an assessment of your needs provide the recovery needs you to require.
Psychiatric Care	Yes	Access can be made through the DHB upon request.
Community Health	Yes	We have a good working relationship with local General Practitioners.
Clinical Management	Yes	We have a full-time Clinical Services Manager who provides support to our Nurses, Caregivers and Residents.
Updated: 19 Aug 2025

Respite, Carer Support or other Short Stay

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay	Status	Details
Respite	Yes	Yes, we can provide respite care to suit your needs. Please contact us if you are looking for support as we would love to chat with you and advise availability.
Carer Support	Yes	We offer Carers support for all levels of care. Please contact us to discuss your needs.
Subsidised	Yes	Yes, we provide subsidised services should you meet the requirements.
Private Paying	Yes	Yes, we provide private paying services should you not meet the subsidy requirements.
Booking can be made in advance	Yes	Bookings can be made in advance, please contact us discuss your needs and availabilities.
Updated: 19 Aug 2025

Features

Features
Feature	Status	Details
May Bring Own Furniture	Yes	You are welcome to bring your own furniture, personal articles, etc. We would like you to feel at home as much as possible (subject to space and safety constraints). You can bring your own TV and bracket to fix it to the wall in your room.
Single Rooms	Yes	We have well maintained single rooms. Please contact us for more information and availabilities.
Shared Rooms	Yes	We have two rooms that are perfect for a couple.
Rooms suitable for a couple	Yes
Connecting Rooms	Yes
Ensuite	Yes	All hospital rooms have ensuites.
Alcohol Permitted	Yes	Residents are able to have own alcohol within reason.
Pets In Residence	Yes	Currently, we have five budgies and two resident cats. We also have a friendly wee dog that lives in a studio.
Negotiate To Bring Own Pet	Yes	Pets may be allowed after negotiation with the manager.
Phone Access In Own Room	Yes	Five residents' phones are strategically placed around the home. Otherwise you will need a modem for a phone line.
Wifi	Yes	Free wi-fi is available to our residents and visiting families.
Resident can adjust heating in own room	Yes	All hospital rooms have their own temperature control.
Cater for under 65 yrs with Disability	Yes	As an organisation our core business is Aged Care. We do however acknowledge that some of our referrals could be for people under the age of 65yrs. We will always consider this person on a case-by-case basis to ensure we can meet their needs.
Lounges/seating areas	Yes	We have areas around the facility for residents and family to sit. Our lounge is large and accommodating with a small quiet lounge available in the hospital for use by families and residents.
LGBTQIA+ Friendly	Yes
Primary Health Funded Short Term Care	No	As per the availability of rooms permit. Please contact us to see what we can do for you.
Provide End of Life/Palliative Care	Yes	Generally speaking, people who are dying need care in four areas, physical comfort, mental and emotional needs, spiritual issues, and practical tasks. Their families need support as well. it is our goal to provide all of this at the end stage of life.
Outings	Yes	Our outings are very popular, we visit all the usual places of interest as well as visits to friends & family for afternoon tea. We visit groups in the local community & enjoy picnics in summer. We enjoy accessing local business too i.e. McCashins.
Whānau Room	Yes	We have a quiet lounge which can be used by families to have some privacy.
Māori Kaupapa	Yes
Residents Committee	Yes	Currently we do not have a resident's committee, but should the need arise and/or residents request it, we would support this to happen. We do have regular residents' meetings and a quarterly Independent Advocate meeting with residents where they can raise issues of concern.
Newsletter	Yes	Our Newsletter is distributed three monthly. Residents are invited to submit items of interest.
Policy for management of challenging behaviour	Yes	Available to be viewed on request.
Confused Residents	Yes	Our organisation prides itself on providing all policies required to meet the Health and Disability standards. We have a policy for managing challenging behaviour which can be viewed on request.
Smoking Permitted	Yes	Alden Ultimate Care Group are smoke-free facilities. Smoking is permitted outside in a designated area.
Semi-Secure	Yes	We have alarmed doors that are activated at dusk.
Updated: 19 Aug 2025

Special Features

Special Features
Beautiful Gardens Ground floor rooms with partial or full ensuites Registered Nurse on site 24/7 Open-ended visiting hours Activities programme Hairdresser, Podiatrist and Physiotherapist Dietician- approved meals and catering for special diets We are close to Supermarkets, Medical Centres, Church, Shopping Centre, Library & Bowling club
Updated: 19 Aug 2025

Interests & Activities

Interests & Activities
News and Views, Live Entertainment, Move & Groove, Happy Hour weekly, Walking Group, Tiki Tours, Housie, Bingo, Picnic Outings, Word Games, Quizzes, Scattergories, Music quizzes, Family feud, Pictionary, Groups Quiz Challenges, Themed Days, BBQs, Garden Club, Knitting Club, Cooking Club, Book Club, Craft Session, School Children Visit, Quiz master Louis (local Boy), Guest speakers, Weekly indoor Bowls, Armchair Travel, Big Screen Movies, Singalongs, Music, Manicures Church Services: • Presbyterian • Anglican • Methodist • Communion • Weekly visits from Our in house Chaplin
Updated: 4 Sep 2025

Additional Information

Additional Information
Topic		Details
What's included in your fees and what's not		Please contact us for a detailed price list.
Staffing qualifications and details		Our staff go through an orientation programme and continue with on-going education.
Details about meals		All meals are home-cooked, our menus are reviewed by a dietitian and nutritionist.
Visitor information		Open-ended visiting hours.
Associated Complexes		Our Facility offers Rest Home Care, Hospital Level Care, Respite Care, and Palliative Care. There is also an independent living Retirement Village on site. Alden Kensington Court operates under the governance of the Ultimate Care Group Ltd with 19 care facilities nation wide.
Updated: 29 Aug 2025

Languages Spoken

Languages Spoken
Language	Status	Details
English	Yes
Other Information	Yes	We can arrange a translator service should you require them.
Updated: 28 Aug 2025

Religious/Spiritual Affiliations

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations	Status	Details
Anglican	Yes
Baptist	Yes
Christian	Yes
Inter denominational	Yes
Presbyterian	Yes
Roman Catholic	Yes
(Other comments)	Yes	Other Faiths can be sourced by the Facility to see if there's a local representation.
Updated: 28 Aug 2025

Ethnic Diets

Ethnic Diets
Ethnic Diet	Status	Details
Other	Yes	All dietary requirements can be catered for, including gluten free and dairy free. The menu can also be adapted to cater for various ethnicities and cultures.
Updated: 28 Aug 2025

Distances

Distances
Location	Distance	Details
Public Transport	0.10 Km	Bus stop on Main Road Stoke opposite Kensington Court Village.
Shops	1.00 Km	Stoke Shops are just down the road at the corner of Songer Street and Main Rd Stoke.
Mall	5.00 Km	Richmond Mall is the closet mall to Kensington Court. It is open 7 days.
Parks	1.20 Km	Isel Park is just down opposite the fire station on Main Road Stoke. You can enter off Main Road Stoke.
Library	1.20 Km	Down at Stoke Shops is the public library and Kensington Court has a wide range of books and magazines available for residents.
Updated: 19 Aug 2025

Credentials & Membership

Credentials & Membership
Credentials & Membership RC	Status	Details
National Certificate in Diversional Therapy	Yes	We have a qualified Diversional Therapist
Aged Care Association New Zealand (ACA)	Yes	We are members of the New Zealand Aged Care Association
Registered Retirement Village?	Yes	We are registered under the Retirement Villages Act
Retirement Village Accreditation (Expiry date)	Yes
Retirement Villages Association of New Zealand [Inc] (RVA)	Yes
Other details	Yes	We place a huge emphasis on education and regularly run programmes and study days throughout the year.

Updated: 19 Aug 2025

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.