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Kaikohe Care - The Ward

At a glance
Kaikohe Care
22 Bisset Rd, PO Box 267
Kaikohe 0440
Postal Address
Same as above
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Robyn Lyndon - 09 4010260
Lexhill Ltd - 0273631000
Admin / Communication
Swagata Nandi - 09 4010260
Other services
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Our mission is to support independence and to deliver quality care that recognises the uniqueness and upholds the dignity of each resident.

Service/Facility Details
Service/Facility Details
Detail Status
Contract with Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 6 Sep 2018

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 30
Vacancy No
Please contact us
Impending vacancy No - standard room and premium room
Short stay considered Yes
Premium Accommodation Charges Yes from $10.00/day as at 28 Feb 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Please enquire

Updated: 21 Jun 2024

Two comments from this year's (2016)Next of Kin survey related to the hospital:

"Staff always respectful and have a rapport with the Residents. Friendly happy environment. Meals that we have seen and smelt are appetising and nutritious.."

"On my last visit, she looked really nice"

We have, as in the Rest Home, had a Resident decide to join us for permanent care from Kaitaia - "It's nice here, the staff are so caring and always have a smiling face."

Updated: 6 Sep 2018

Type Hours Per Week Status Details
Registered Nurse 160 Yes 24 hour coverage, and we have 10 RN's on staff. Our Clinical Nurse Leader, Padmasree, works with the doctor on his round days, Mondays and Thursdays
Nurse Practitioner No Liaise with the DHB nurse specialist and Broadway Health Centre who have a Nurse Practitioner
Healthcare Assistants/Caregivers 339.5 Yes Our care givers include male as well as females. Some of our staff have been here for years
Physiotherapist 4 Yes Visits weekly on Tuesdays, and is available for consult when clinically indicated.
Occupational Therapist Negotiable Visits can be arranged.
Social Worker (on site) Negotiable Visits can be arranged .
Diversional Therapist 12 Yes We have 2 Diversional Therapists on staff, one working in PLE and the other who plans programmes in each area, carried out in liaison with care staff. These roles are worked on a rotational basis
Activities Co-ordinator No Care staff are involved in carrying out the planned activities programme arranged by Diversional Therapist
Hairdresser Yes Visits as required, and one of our care staff enjoys doing sets and styling
Podiatrist Yes Sees each resident every 6- 8 weeks
Dietitian Yes Visits as required, plus reviews and audits menus. Consults with GP & RN's
Accredited Visitors Negotiable Can be arranged
Kaumatua Yes Appointed Kaumatua and liaise with local iwi organisations
Chaplain/Spiritual Advisor Yes Yes, plus most denominations visit weekly
Other Personnel Yes We have a number of volunteers, some who come to offer music and singing on a regular basis, and some who assist with our activities programme and outings

Updated: 6 Sep 2018

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
End of Life/Palliative Care Yes Hospice nurses give excellent support to our staff
Dialysis Yes RN's & EN's familiar with peritoneal dialysis
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes Belong to NZ Association
Stomal Therapy No NHL Stoma specialist visits
Stroke Rehabilitation Yes Physiotherapist on site fortnightly
Tracheotomy Care Yes
Spinal Injuries Care Yes Post spinal unit care
Infection Control Yes Certified Infection Control Coordinator
Surgical Followup Yes Visits to specialists arranged
Psychiatric Care No DHB specialist POPS team visit regularly
Primary Rural Health Care Yes 2 routine GP visits weekly and we escort Residents to Broadway Health Centre if required. GP's can come as clinically indicated during surgery hours, or out of hours service is from Bay of Island Hospital on call GP
Community Health Yes District Nurse liaison can be arranged, particularly post general hospital discharge
Clinical Management Yes Manager is Clinical Lead, Registered Nurses have portfolio interests
Other Specialties Yes Infection Control

Updated: 6 Sep 2018

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Carer Support Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes

Updated: 6 Sep 2018

Feature Status Details
May Bring Own Furniture Yes
Single Rooms Yes
Shared Rooms Yes If residents agreeable
Rooms suitable for a couple Yes
Ensuite Yes Not all
Alcohol Permitted Yes If no contra-indications
Pets In Residence Yes 1 Cat resident's personal.
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes By arrangement
Wifi Yes
Resident can adjust heating in own room No Extra heating can be arranged if required. Radiators in every room
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes
Primary Health Funded Short Term Care Yes By arrangement
Provide End of Life/Palliative Care Yes
Palliative Care Contract No We nurse palliative care clients
Day Programme for day stay clients Yes By arrangement
Outings Yes Van for outings.
Whānau Room No Families can stay by arrangement
Māori Kaupapa Yes We have staff who speak Te Reo. Our staffing reflects the local population mix
Residents Committee Yes Meet monthly. Management always open to suggestions
Family Committee Yes Friends of Kaikohe Hospital. Family conferences arranged as necessary and at request
Newsletter Yes In production
Policy for management of challenging behaviour Yes And regular inservice sessions held
Confused Residents Yes
Rural Setting Yes 2 minutes to town by car. Extensive grounds
Smokers Room No Smoking on verandahs or outdoors only
Smoking Permitted Yes Only on verandahs or outdoors
Semi-Secure Yes

Updated: 6 Sep 2018

Special Features
Special Features
Semi-rural setting within easy walking distance of town, situated in 4 acres of park-like grounds.

We are friendly and caring, and great at solving problems.

Updated: 6 Sep 2018

Interests & Activities
Interests & Activities
RSA visits, we join in activities with Senior Citizens, support from "Friends of Kaikohe Hospital", Art, Cards, Housie weekly, Church (several different denominations weekly), Cooking, Craft, Dancing here (Delightful song and dance session with MINDS group monthly) and visiting elsewhere, Entertainment, involved in inter-rest homes games and occasions, Exercises daily, Garden, Happy hour, we visit the Ngawha Hot Pools, Indoor games, Library, 2 Log fires, Massage, Outdoor games, Movies and large TV and video, Music regularly including Kareoke, Maori music and Poi, Newspaper reading daily, Quizzes, Shopping, Outings at least twice weekly.

We are happy to escort Residents to town to shop or for appointments.

Children from local Kohanga Reo often come to sing and perform for us.

MINDS group comes for a song and dance session which is just magic.

Updated: 6 Sep 2018

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Podiatry unless ordered by the Doctor, podiatrist visits individual residents 8 weekly. Haircare - hairdresser visits facility, or we can take you down town.
Staffing qualifications and details Registered Nurse always on duty.
Details about meals Two Cooks provide meals. Preferences and diets catered for. Regular BBQ's, special meals for events etc. Home baking Boil up option once a week.
Associated Complexes Stand alone facility

Updated: 6 Sep 2018

Languages Spoken
Languages Spoken
Language Status Details
Bengali Yes
Croatian No Access to local speakers
Czechoslovaki No Access to local speakers
Dalmatian Yes Access to local speakers
Deaf Blind Sign Language No Can access assistance
Dutch Yes One of our GP's is Dutch
English Yes
Fijian Indian Yes
Filipino Yes
Gujarati Yes
Hindi Yes
Interpreter Yes Can access
Kannada Yes
Malayalam Yes
Māori - Te Reo Yes
Marathi Yes
Punjabi Yes
Samoan Yes Can access
Tagalog Yes
Tongan Yes Can access
Yugoslavian No Access to local speakers

Updated: 6 Sep 2018

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes Visits weekly. Local church
Baha'i Yes Can be arranged. Church in area
Baptist Yes Our Chaplain is from the Kaikohe Baptist Church
Brethren Yes Can be arranged
Buddhist Yes By arrangement
Christian Yes
Denominations/Faiths represented Yes Most
Evangelical Yes Visit to sing
Hindu Yes By arrangement
Inter denominational Yes
Muslim Yes By arrangement
Jehovah Witness Yes Strong local community
Jewish Yes By arrangement
Methodist Yes Local church
Non denominational Yes
Pentecostal Yes
Presbyterian Yes Kaikohe Union Parrish
Ratana Yes
Ringatu Yes By arrangement
Roman Catholic Yes Brother Pious visits weekly. Local church
Salvation Army Yes By arrangement
Seventh Day Adventist Yes Mangakahia Road
Sikh Yes By arrangement
Spiritualist/New Age Yes By arrangement
The Church of Jesus Christ Latter-Day Saints Yes Local church
(Other comments) Yes We can arrange for a visit, or regular visits, from the denomination of your choosing as long as someone local is available

Updated: 6 Sep 2018

Location Distance Details
Shops 0.30 Km Flat 10 minute walk - selection of shops and several nice eateries
Mall 0.30 Km Flat 10 minute walk
Parks 0.20 Km Flat 5 minute walk
Library 0.30 Km Flat 10 minute walk - great little library too!

Updated: 8 Jun 2016

Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Care Association New Zealand Yes
National Certificate in Diversional Therapy Yes
The Eden Alternative No We practise person centred care
Care Association New Zealand

Updated: 6 Sep 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.