Jean Sandel Retirement Village
At a glance
- Michael Borostyan - 06 751 4420
- Ryman Healthcare - 03 366 4069
Your health needs may change over time and if they do, it’s good to know you won’t have to move again. At Jean Sandel Retirement Village, we’re dedicated to caring for you now and into your future.
As well as independent living and assisted-living apartments, we also provide resthome, hospital and specialist dementia care. Providing a range of living and care options is just one of Ryman’s points of difference.
Since 2014, we’ve repeatedly won the Reader’s Digest Trusted Brand: Aged Care and Retirement Villages award. And we’ve been awarded the gold medal four times in the Reader’s Digest Quality Service award.
Of all the large providers in New Zealand (with 15 villages or more), Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health.
Jean Sandel is one such village that has achieved this ‘gold standard’ in care. To achieve this, it has been determined that the care centre, which includes our hospital, has exceeded the sector standard for aged care.
Innovations such as our custom-made electronic care app, myRyman, contribute to this high standard. In every care room, a device enables nurses and carers to see and record information about each resident. This award-winning technology creates greater efficiencies, allowing our teams to spend more time with residents as a result.
A clinical manager and unit coordinators oversee our trained carers and registered nurses in the delivery of your daily care.
In hospital care, a registered nurse is always on duty, and our on-call doctor is always available. Wherever possible, the same team members will care for you each day.
Private rooms are warm and spacious, and every room includes an ensuite bathroom. There are monitored call bells in your room and ensuite. To ensure a prompt response, all of our nursing and care staff carry a pager that alerts them if a resident rings their bell.
We provide all your meals and snacks form our seasonal Delicious menu. Meals are prepared fresh on site by our village chefs, with a choice of three main courses, including a vegetarian option. We also cater for special dietary requirements.
Amenities include a hair and beauty salon, movie theatre and shop. To ensure your safety at all times, we have 24-hour security on site. Our village also has emergency generators in our care centre, assisted-living apartments and village centre.
What really makes a difference in Ryman care centres, is the daily dedication of our caring teams. Residents and their families think the world of our nurses and carers. And because our staff ratios are some of the highest in the care sector, the individualised care we provide creates the unique experience that residents tell us they love.
Choosing the right care centre is one of the most important decisions you will make. At Jean Sandel, our dedication to care begins even before you or your loved one has moved in.
The Lifestyle at Jean Sandel Retirement Village has so many wonderful aspects. We appreciate that everyone has different needs and expectations, so we encourage you to come and visit.
Compare our care centre with other providers, and join in with the activities or events on offer. That way, you’ll obtain a real appreciation of the care centre lifestyle, and whether you can see yourself living there.
You’ll be supported by our care team every step of the way, to ensure your move into hospital care is a smooth and informed transition.
We look forward to introducing you to our warm and caring community.
|Contract with DHB||Yes|
|Updated: 6 Dec 2021|
Bed and Vacancy Details
|Approximate number of beds at this level of care||50|
|Impending vacancy||Yes - 0|
|Premium Room Charges||Some Rooms as at 17 Dec 2021|
|MOH Certification and Audit Report||View MOH certification and audit report (opens in a new tab)|
|Updated: 25 Jan 2022|
|Type||Hours Per Week||Status||Details|
|Updated: 6 Dec 2021|
Specialities or Areas of Expertise
|Specialities or Areas of Expertise||Status||Details|
|Oxygen Management||Yes||We have oxygen concnetrators available on site for the private use of hospital residents if this is their prescribed therapy.|
|Gastronomy/Nasogastric Management||Yes||Should a resident require this level of treatment our staff are trained in this type of intervention.|
|Palliative Care (Contracted)||Yes|
|End of Life/Palliative Care||Yes|
|Wound Care||Yes||Staff all skilled in current best practice in wound care and we are always keen to elicit expert advice or review as required.|
|Diabetic Care||Yes||Our staff are well trained in diabetic care and we are able to cater for diabetic diets.|
|Continence Advice||Yes||Our staff are well trained in continence management and we also have the ability to access specialist review as required.|
|Stomal Therapy||Yes||We are happy to access this service via the DHB as required.|
|Stroke Rehabilitation||Yes||We have a visiting physiotherapist who will assess each resident and develop an individualised physical programme as appropriate.|
|Infection Control||Yes||We have an Infection Prevention Nurse who overviews all our infection prevention processes and all staff are trained in infection prevention techniques.|
|Other Specialties||Yes||Our company has access to highly specialised nursing clinicans as required.|
|Updated: 6 Dec 2021|
|May Bring Own Furniture||Yes||Every room is fully firnished, however should you wish to bring extra furniture for your bedroom please discuss this with Teresa (Clinical Manager) or the Village Manager.|
|Single Rooms||Yes||All our rooms are single with ensuite. The rooms are beautifully proportioned and furnished with an electric bed, bedside cabinet and low boy as well as a wardrobe. There is a call bell beside the bed and ensuite|
|Rooms suitable for a couple||Yes||We have a number of large rooms that could be used to accommodate a couple. Simply check with the Village Manager to ascertain the availability of these rooms.|
|Ensuite||Yes||Yes every bedroom has its own ensuite with toilet, shower and handbasin.|
|Alcohol Permitted||Yes||We have Happy Hour every week.|
|Pets In Residence||Yes||Some of our residents do bring pets with them however please always discuss this with the village manager prior to making these arrangements as we do need to ensure your pet will be able to settle in our environment.|
|Negotiate To Bring Own Pet||Yes||As above|
|Phone Access In Own Room||Yes|
|Resident can adjust heating in own room||Yes|
|Cater for under 65 yrs with Disability||Yes||Please feel welcome to contact the Village Manager or Clinical Manager to discuss your specific requirements at anytime.|
|Lounges/seating areas||Yes||We have a large lounge available for our residents as well as a second lounge that is smaller and more intimate for residents looking for a quieter area to relax in.|
|Primary Health Funded Short Term Care||Yes||As above|
|Palliative Care Contract||Yes||As above|
|Day Programme for day stay clients||Yes||We offer private day care to residents, simply contact Teresa or Kavitha for further information.|
|Outings||Yes||We have vans and activity staff who will assist you to get out and about.|
|Whanau Room||Yes||We have a whanau room available that offers family and visitors the opportunity to have time out, make a cup of tea or coffee or make private phone calls. Simply ask our staff and we will always do our best to assist our families at anytime.|
|Maori Kaupapa||Yes||Please discuss this with the Village Manager.|
|Residents Committee||No||We hold meetings for residents every two months. All residents are invited to this meeting.|
|Family Committee||No||We hold relatives meetings twice a year. As well as this we always encourage family and friends to contact the Village Manager direct and immediately if there is any issue of concern as we are committed to ensuring that we meet your expectations.|
|Newsletter||Yes||A newsletter is prepared and available every 4 months.|
|Policy for management of challenging behaviour||Yes|
|Confused Residents||Yes||As above|
|Rural Setting||Yes||The views from this facility are beautiful with delightful gardens that are full of colour and interest.|
|Updated: 6 Dec 2021|
Credentials & Membership
|Credentials & Membership RC||Status||Details|
|National Certificate in Diversional Therapy||Yes|
|New Zealand Aged Care Association (NZACA)||Yes|
|Registered Retirement Village?||Yes|
|Retirement Villages Association of New Zealand [Inc] (RVA)||Yes|
|Other details||Yes||Ryman Accreditation Programme|
|Updated: 6 Dec 2021|
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.