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Hilda Ross Retirement Village
At a glance
- Vacancy
- Yes
- Name
- Hilda Ross Retirement Village
- Category
- Hospital Care
- Address
- 30 Ruakura Road
Hamilton 3216 - DHB
- Waikato
- Phone
- (07) 855 9542
- Fax
- (07) 855 9543
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Wendy Taylor - (07) 855 9542
- Owner
- Ryman Healthcare
- Clinical Manager
- Debbie Austin - (07) 855 9542
Other services
Media
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Map
Downloads
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| Preview | File | Description |
|---|---|---|
 Hilda's Highlights Autumn 19 |
Reviews
Description
Winner: 2019 Trusted Brand Aged Care & Retirement Villages
Ryman Healthcare have been providing retirement living and care options within one village community for over 30 years. Putting residents first has always been our priority, and our terms, care and innovation are a direct reflection of this. Because at Ryman, it's all about people.
Hilda Ross Retirement Village is named after Hamilton's first woman councilor elected to parliament, and who went onto represent New Zealand at the the United Nations. The close proximity of the village to the city centre is an ideal location for residents to enjoy their retirement.
The village provides a full range of retirement living options along with the very best of resthome, hospital and dementia care from our friendly, caring staff.
The village features the latest designs in retirement living including beautiful Independent Townhouses, Serviced Apartments and a Care Centre set amongst beautifully landscaped gardens.
Care centre residents have access to beautiful spacious lounges, dining areas and serene outdoor spaces. Living areas are warm and inviting and provide the perfect setting to meet with family and friends to relax and enjoy.
The resort-style facilities can include a hair and beauty salon, café and shop. Our villages have beautifully landscaped gardens where you can enjoy peaceful strolls or have the space for the grandchildren to play.
For your peace of mind, we have 24-hour security to ensure your safety at all times.
We welcome your call.
Ryman Healthcare have been providing retirement living and care options within one village community for over 30 years. Putting residents first has always been our priority, and our terms, care and innovation are a direct reflection of this. Because at Ryman, it's all about people.
Hilda Ross Retirement Village is named after Hamilton's first woman councilor elected to parliament, and who went onto represent New Zealand at the the United Nations. The close proximity of the village to the city centre is an ideal location for residents to enjoy their retirement.
The village provides a full range of retirement living options along with the very best of resthome, hospital and dementia care from our friendly, caring staff.
The village features the latest designs in retirement living including beautiful Independent Townhouses, Serviced Apartments and a Care Centre set amongst beautifully landscaped gardens.
Care centre residents have access to beautiful spacious lounges, dining areas and serene outdoor spaces. Living areas are warm and inviting and provide the perfect setting to meet with family and friends to relax and enjoy.
The resort-style facilities can include a hair and beauty salon, café and shop. Our villages have beautifully landscaped gardens where you can enjoy peaceful strolls or have the space for the grandchildren to play.
For your peace of mind, we have 24-hour security to ensure your safety at all times.
We welcome your call.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 15 Aug 2018 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 56 |
| Vacancy | Yes |
| We offer single rooms each with their own ensuite. Many of our rooms have French doors out into our lovely gardens. Please feel free to | |
| Impending vacancy | Yes - 2 rooms available |
| Additional Room Costs | Some Rooms |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Updated: 17 Jul 2019 | |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | 24 hours, 7 days a week | |
| Healthcare Assistants/Caregivers | Yes | ||
| Physiotherapist | Yes | Susie Nyika is our contracted physiotherapist. | |
| Activities Co-ordinator | Yes | We have a team of six activities co-ordinators within our facility to stimulate and arrange activities for our residents. | |
| Hairdresser | Yes | Rachel Houston works Monday to Friday. | |
| Podiatrist | Yes | Waikato Podiatry visits our facility every six weeks. | |
| Dietitian | Negotiable | We will request dietician input as required. | |
| Accredited Visitors | Yes | ||
| Chaplain/Spiritual Advisor | Yes | Weekly services are held in our chapel/community centre/lounge with a combined service once a month. | |
| Other Personnel | Yes | ||
| Updated: 26 Jun 2018 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | We have oxygen concnetrators available on site for the private use of hospital residents if this is their prescribed therapy. |
| Gastronomy/Nasogastric Management | Yes | Should a resident require this level of treatment our staff are trained in this type of intervention. |
| End of Life/Palliative Care | Yes | As above |
| Wound Care | Yes | Staff all skilled in current best practice in wound care and we are always keen to elicit expert advice or review as required. |
| Diabetic Care | Yes | Our staff are well trained in diabetic care and we are able to cater for diabetic diets. |
| Continence Advice | Yes | Our staff are well trained in continence management and we also have the ability to access specialist review as required. |
| Stomal Therapy | Yes | We are happy to access this service via the DHB as required. |
| Stroke Rehabilitation | Yes | We have a contracted physiotherapist who will assess each resident and develop an individualised physical programme as appropriate. |
| Infection Control | Yes | We have an Infection Prevention Nurse who overviews all our infection prevention processes and all staff are trained in infection prevention techniques. |
| Clinical Management | Yes | We have a highly experienced Clinical Manager who leads a team of skilled and committed registered nurses and care givers. |
| Other Specialties | Yes | Our company has access to highly specialised nursing clinicans as required. |
| Updated: 26 Jun 2018 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Please contact Village Manager for availability |
| Updated: 26 Jun 2018 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Every room is fully firnished, however should you wish to bring extra furniture for your bedroom please discuss this with the village manager. |
| Single Rooms | Yes | All our rooms are single with ensuite. The rooms are beautifully proportioned and furnished with an electric bed, bedside cabinet and low boy as well as a wardrobe. There is a call bell beside the bed and ensuite. |
| Ensuite | Yes | Yes every bedroom has its own ensuite with toilet, shower and handbasin. |
| Alcohol Permitted | Yes | We have Happy Hour every week. |
| Pets In Residence | No | |
| Negotiate To Bring Own Pet | No | |
| Phone Access In Own Room | Yes | |
| Wifi | Yes | |
| Resident can adjust heating in own room | No | Our maintenance team can adjust the heat for residents. |
| Cater for under 65 yrs with Disability | Yes | Long Term Chronic Health Conditions. Please feel welcome to contact the Village Manager to discuss your specific requirements at anytime. |
| Lounges/seating areas | Yes | We have a large lounge available for our residents as well as a second lounge that is smaller and more intimate for residents looking for a quieter area to relax in. |
| Primary Health Funded Short Term Care | Yes | As above |
| Provide End of Life/Palliative Care | Yes | |
| Palliative Care Contract | Yes | As above |
| Day Programme for day stay clients | No | |
| Outings | Yes | We have vans and activity staff who will assist you to get out and about. |
| Whanau Room | Yes | We have a whanau room available that offers family and visitors the opportunity to have time out, make a cup of tea or coffee or make private phone calls. Simply ask our staff and we will always do our best to assist our families at anytime. |
| Maori Kaupapa | Yes | Please discuss this with the village manager |
| Residents Committee | No | We hold meetings for residents every two months. All residents are invited to this meeting. |
| Family Committee | No | We hold relatives meetings twice a year. As well as this we always encourage family and friends to contact the village manager direct and immediately if there is any issue of concern as we are committed to ensuring that we meet your expectations. |
| Newsletter | Yes | A newsletter is prepared and available every 4 months. |
| Policy for management of challenging behaviour | Yes | Please discuss this with our Clinical Manager. |
| Confused Residents | Yes | As above |
| Rural Setting | No | The views from this facility are beautiful with delightful gardens that are full of colour and interest. |
| Semi-Secure | Yes | |
| Updated: 26 Jun 2018 | ||
Special Features
| Ryman have now introduced a new initiative of providing Resthome Level care in our Serviced Apartments. Please contact the village for information. |
| Updated: 26 Jun 2018 |
Interests & Activities
| We offer a full and complete activites programme with dedicated activities coordinators. Please enquire for more information. |
| Updated: 26 Jun 2018 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details about Meals | Hilda Ross Retirement Village kitchen staff and chefs pride themeselves on the high quality, taste bud tingling meals that they create! | |
| Staffing Qualifications and Details | We have a team of dedicated and passionate staff from the gardener to the kitchen staff, maintainence to caregivers. | |
| Associated Complexes | A member of the Ryman Healthcare Group. | |
| What's included in your fees and what's not | Please enquire for more information. | |
| Updated: 26 Jun 2018 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Afrikaans | Yes | |
| English | Yes | |
| Filipino | Yes | |
| Hindi | Yes | |
| Updated: 26 Jun 2018 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| (Other comments) | Yes | We respect all denominations |
| Updated: 26 Jun 2018 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.50 km | The bus stop is just a short walk away. |
| Shops | 1.00 km | Our local superette and Countdown Supermarket are our closest shop. |
| Mall | 3.00 km | Westfield Shopping Mall is our closest mall and has a wide range of shops and cafes. |
| Parks | While we don't have any parks close by we have developed extensive parklike grounds which our residents enjoy strolling through. | |
| Library | 3.00 km | We have an on site library in our community centre. The nearest public library is located close to the Westfield Shopping Mall |
| Updated: 26 Jun 2018 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| National Certificate in Community Support Services (Core Competencies) | Yes | |
| National Certificate in Community Support Services (Residential) | Yes | |
| New Zealand Aged Care Association (NZACA) | Yes | |
| Registered Retirement Village? | Yes | |
| Rest Home MOH Audit Report Available. | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
   ![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg "Retirement Villages Association of New Zealand [Inc] (RVA)") |
||
| Updated: 26 Jun 2018 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
