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Evelyn Page Retirement Village - Hospital Wing

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At a glance
Vacancy
No
Name
Evelyn Page Retirement Village
Category
Hospital Care
Address
30 Ambassador Glade
Orewa
Auckland
Postal Address
30 Ambassador Glade
Orewa 0931
DHB
Waitemata
Phone
(09) 421 1915
Fax
(09) 421 1913
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Jill Clark - 09 421 1915
Owner
Ryman Healthcare Ltd
Clinical Manager
Raewyn McLachlan - 09 421 1915
Other services
Media
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Evelyn's Portraits Summer 2019 newsletter Evelyn's Portraits Summer 2019 newsletter Evelyn's Portraits Summer 2019 newsletter

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Description
Winner: 2019 Trusted Brand Aged Care & Retirement Villages

Your health needs may change over time and if they do, it’s good to know you won’t have to move again. At Evelyn Page Retirement Village, we’re dedicated to caring for you now and into your future.

As well as independent living and assisted living in serviced apartments, we also provide resthome, hospital and specialist dementia care. Providing the full range of living and care options is just one of Ryman’s points of difference.

Since 2014, we’ve repeatedly won the Reader’s Digest Trusted Brand: Aged Care and Retirement Villages award. And we’ve been awarded the gold medal four times in the Reader’s Digest Quality Service award.

Of all the large providers in New Zealand (with 15 villages or more), Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health.

Evelyn Page is one such village that has achieved this ‘gold standard’ in care. To achieve this, it has been determined that the care centre, which includes our hospital, has exceeded the sector standard for aged care.

Innovations such as our custom-made electronic care app, myRyman, contribute to this high standard. In every care room, a device enables nurses and carers to see and record information about each resident. This award-winning technology creates greater efficiencies, allowing our teams to spend more time with residents as a result.

A clinical manager and unit coordinators oversee our trained carers and registered nurses in the delivery of your daily care.
In hospital care, a registered nurse is always on duty, and our on-call doctor is always available. Wherever possible, the same team members will care for you each day.

Private rooms are warm and spacious, and every room includes an ensuite bathroom. There are monitored call bells in your room and ensuite. To ensure a prompt response, all of our nursing and care staff carry a pager that alerts them if a resident rings their bell.

We provide all your meals and snacks form our seasonal Delicious menu. Meals are prepared fresh on site by our village chefs, with a choice of three main courses, including a vegetarian option. We also cater for special dietary requirements.

Amenities include a hair and beauty salon, café and shop. To ensure your safety at all times, we have 24-hour security on site. Our village also has emergency generators in our care centre, serviced apartments and village centre.

What really makes a difference in Ryman care centres, is the daily dedication of our caring teams. Residents and their families think the world of our nurses and carers. And because our staff ratios are some of the highest in the care sector, the individualised care we provide creates the unique experience that residents tell us they love.

Choosing the right care centre is one of the most important decisions you will make. At Evelyn Page, our dedication to care begins even before you or your loved one has moved in.

The Lifestyle at Evelyn Page Retirement Village has so many wonderful aspects. We appreciate that everyone has different needs and expectations, so we encourage you to come and visit.

Compare our care centre with other providers, and join in with the activities or events on offer. That way, you’ll obtain a real appreciation of the care centre lifestyle, and whether you can see yourself living there.

You’ll be supported by our care team every step of the way, to ensure your move into hospital care is a smooth and informed transition.

We look forward to introducing you to our warm and caring community.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 15 Aug 2018
DHB Respite Care Booking Service
DHB Respite Care Booking Service
We provide DHB Respite Care Booking Service.
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 40
Vacancy No
We offer long term care. Always feel very welcome to contact us as we very happy to help you at any time.
Impending vacancy No
Premium Room Charges Some Rooms
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 6 Dec 2019
Testimonials
Testimonials
How can we find the words to thank you all sincerely for the amazing care that mother received during her time at Evelyn Page. We know she was happy and comfortable and this was due to the loving and expert way she was treated by your staff. It was a comfort to know she was in such caring hands and I know also she wanted for nothing when she was with you. Again our sincere thanks for looking after her with respect, kindness and compassion.
Updated: 12 Jun 2018
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes Our registered nurses lead a team of trained carers. Always feel welcome to ask to speak to the registered nurse or senior person in charge when you visit.
Nurse Practitioner Negotiable We are able to access the services of a nurse practitioner should this be required.
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes There is a physiotherapist who visits our facility regularly and will review residents as prescribed.
Occupational Therapist Negotiable
Activities Co-ordinator Yes
Hairdresser Yes We have a fully equiped hairdressing salon.
Podiatrist Negotiable
Dietitian Negotiable
Accredited Visitors Negotiable
Kaumatua Yes
Chaplain/Spiritual Advisor Negotiable
Other Personnel No We welcome visitors to our village and should you require the services of specialists we will assist you in accessing the appropriate people to meet your requirements.
Updated: 12 Jun 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes We have oxygen concnetrators available on site for the private use of hospital residents if this is their prescribed therapy.
Gastronomy/Nasogastric Management Yes Should a resident require this level of treatment our staff are trained in this type of intervention.
End of Life/Palliative Care Yes As above
Wound Care Yes Staff all skilled in current best practice in wound care and we are always keen to elicit expert advice or review as required.
Diabetic Care Yes Our staff are well trained in diabetic care and we are able to cater for diabetic diets.
Continence Advice Yes Our staff are well trained in continence management and we also have the ability to access specialist review as required.
Stomal Therapy Yes We are happy to access this service via the DHB as required.
Stroke Rehabilitation Yes We have a visiting physiotherapist who will assess each resident and develop an individualised physical programme as appropriate.
Infection Control Yes We have an Infection Prevention Nurse who overviews all our infection prevention processes and all staff are trained in infection prevention techniques.
Clinical Management Yes Our Clinical Manager is highly experienced in caring for the older person and leads a team of skilled and committed registered nurses and care givers.
Other Specialties Yes Our company has access to highly specialised nursing clinicans as required.
Updated: 12 Jun 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes Subject to bed availability
Carer Support Yes We accept funding options
Subsidised Yes We offer some fully subsidised rooms and others require a minimal private contribution towards care fees. All rooms have a private shower & toilet
Private Paying Yes
Booking can be made in advance Yes Short term bookings available
Updated: 12 Jun 2018
Features
Features
FeatureStatusDetails
May Bring Own Furniture Yes Every room is fully firnished, however should you wish to bring extra furniture for your bedroom please discuss this with the village manager.
Single Rooms Yes All our rooms are single with ensuite. The rooms are beautifully proportioned and furnished with an electric bed, bedside cabinet and low boy as well as a wardrobe. There is a call bell beside the bed and ensuite
Rooms suitable for a couple Yes We have a number of large rooms that could be used to accommodate a couple. Simply check with us to ascertain the availability of these rooms.
Ensuite Yes Yes every bedroom has its own ensuite with toilet, shower and handbasin.
Alcohol Permitted Yes We have Happy Hour every week.
Pets In Residence Yes Some of our residents do bring pets with them however please always discuss this with the us prior to making these arrangements as we do need to ensure your pet will be able to settle in our environment.
Negotiate To Bring Own Pet Yes As above
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes Please feel welcome to contact the village manager to discuss your specific requirements at anytime.
Lounges/seating areas Yes We have a large lounge available for our residents as well as a second lounge that is smaller and more intimate for residents looking for a quieter area to relax in.
Primary Health Funded Short Term Care Yes As above
Palliative Care Contract Yes As above
Day Programme for day stay clients Yes We offer private day care to residents, simply contact the village manager for further information.
Outings Yes We have vans and activity staff who will assist you to get out and about.
Whanau Room Yes We have a whanau room available that offers family and visitors the opportunity to have time out, make a cup of tea or coffee or make private phone calls. Simply ask our staff and we will always do our best to assist our families at anytime.
Maori Kaupapa Yes Please discuss this with the village manager.
Residents Committee No We hold meetings for residents every two months. All residents are invited to this meeting.
Family Committee No We hold relatives meetings twice a year. As well as this we always encourage family and friends to contact the village manager direct and immediately if there is any issue of concern as we are committed to ensuring that we meet your expectations.
Newsletter Yes A newsletter is prepared and available every 4 months.
Policy for management of challenging behaviour Yes Please discuss this with our Clinical Manager.
Confused Residents Yes As above
Rural Setting Yes The views from this facility are beautiful with delightful gardens that are full of colour and interest.
Semi-Secure Yes
Updated: 12 Jun 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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