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Elmwood

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At a glance
Vacancy
Soon
Care Suite Vacancy
Soon
Name
Elmwood
Category
Hospital
Address
Elmwood Village
131 Hill Rd
opposite the Botanic Gardens
Auckland 2105
Postal Address
131 Hill Road
Manurewa
Auckland 2105
Region
Counties Manukau
Phone
View Phone Number
Fax
View Fax Number
Mobile
View Mobile Number
Email
View Email Address
Web
Visit Website
Personnel
Manager
Pamela Soliguen - 092690779
Owner
Oceania Healthcare - 0800 333 688
Business and Care Manager
Franie Fulgueras - 021 518 651
Village Manager
Kevin Newcombe - 021 961 390
Admission Coordinator
Anabell Valenzuela - 092690750
Other services
Photos
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Located opposite Auckland’s stunning Botanic Gardens, Elmwood offers a range of options for aged care and retirement living, including one-bedroom cottages and one and two-bedroom villas for independent living, and a choice of standard and premium care rooms, including Care Suites.

Being just around the corner from the Southern Motorway with easy access to public transport, it’s a breeze for visitors to pop in, or take you out and about to local shops and cafes. The Auckland Botanic Gardens offer 64-hectares of beautiful gardens and native forest to explore, as well as a fantastic on-site café that makes the perfect spot for catching up with friends and family.

Family-friendly is how we’re often described by our residents - and we certainly live up to that reputation! From the staff who greet you in the hallways, to the fresh and inviting living spaces, at Elmwood you’ll feel right at home. Our main lounge is a vibrant hub of activity. Follow the music and laughter to find a friend to chat to, or to join in the day’s events. Or if it’s peace and quiet you crave, explore the bountiful gardens, or relax in a comfy chair in one of our many cosy nooks.

We don’t have visiting hours at Elmwood because we know it’s important you stay connected to your community. Just like at home, friends and family can join you anytime for a cuppa and catch up.

Your room is your own private space, so you can decorate it with your favourite pictures and ornaments. Standard rooms are large enough for a single bed, a chair and a wardrobe or chest of drawers. The cost of a standard room is included in the Care Services Fee set by the DHB. Premium rooms have additional features such as more space, an ensuite bathroom or outdoor access, but you’ll need to pay an extra amount per day to cover the cost of these premium features.

Care Suites provide both Rest Home and Hospital level care, which means you can relax knowing you won’t have the upheaval of moving again if your needs increase. All Care Suites have a full ensuite, as well as a kitchenette with a fridge and a kettle – perfect for making a cuppa when friends and family come to visit. You own the right to occupy your Care Suite, so you can personalise it with your favourite furniture and treasured pieces. A DHB assessment is not required for care that is paid for privately.

Activities Programme
Hop in the village van for a jaunt, you’ll never know where it will take you next. Cuddling kittens at the cat café or hot chips on the ferry to Devonport, there’s an exciting new destination each week. Or if it’s music you’re in to, enjoy your own personalised playlist with I Love Music, and keep fit and flexible with Move and Groove. Furry friends, fashion shows, competitive games and theme days, there’s something for everyone no matter what you’re interested in.

Food
Tender Sunday roasts, hot fish and chips and scrummy homemade puddings… there’s a reason why the dining room is full before dinner! All of the above are regular features on our menu, which is packed with tasty family favourites you’d make at home. You’ll be sure to be up for second helpings!

Oceania is a leading provider of premium healthcare services in New Zealand. With over 40 locations across the country, we’ve been part of local communities for over 50 years. We’re recognised as industry leaders in care, winning awards for innovation, food, staff training and community engagement.

When it comes to your care, you know what you do and don’t like – and we want to know your preferences too. Because everyone is different, all of our residents get a personalised care plan, so from meals to medications; everything that’s important to you is covered.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with Te Whatu OraYes
CertificationYes
ORA Applies No
Updated: 30 May 2023
Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 76
Vacancy Soon
Short stay Respite Care available and long term hospital
Impending vacancy Yes
Short stay considered No
Premium Accommodation Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 Yes
Updated: 27 Mar 2024
Care Suite Bed and Vacancy Details
Care Suite Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 21
Care Suite Vacancy Soon
Rest Home/Hospital long term available
Care Suite Impending vacancy Yes - Large - Smaller Care Suites
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 27 Mar 2024
Testimonials
Testimonials
"I like the atmosphere. I like the company. You have got all the security here. The care is very good". Valerie Payne

"The quality of the staff is excellent. They are wonderful". Valerie Payne

"I feel like a spoilt senior - as though I live like a queen". Betty Bisman

"Wonderful staff". June McClure
Updated: 30 May 2023
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse 304 Yes
Nurse Practitioner 8 Yes Included with partnership with GP
Enrolled Nurse 40 Yes
Healthcare Assistants/Caregivers 1512 Yes
Physiotherapist 10 Yes On site physio and mobility therapist-40H/WEEK
Occupational Therapist No Available from CMDHB
Social Worker (on site) No Available from CMDHB
Diversional Therapist 40 Yes
Activities Co-ordinator 30 Yes
Hairdresser 30 Yes Contracted
Podiatrist As needed Yes Contracted
Dietitian As needed Yes Available through Oceania support office
Kaumatua Negotiable As required
Chaplain/Spiritual Advisor 20 Yes And as required
Other Personnel Yes GP services
Updated: 30 May 2023
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes On site
Gastronomy/Nasogastric Management Yes Available from CMDHB
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes
Dialysis Yes Available from CMDHB
Wound Care Yes Trained Registered nurses and support from CMDHB
Diabetic Care Yes Available from CMDHB
Continence Advice Yes On site, supported by specialist from USL
Stomal Therapy Yes Available from CMDHB
Stroke Rehabilitation Yes Available from CMDHB. After rehabilitation care provided
Tracheotomy Care Yes Available from CMDHB
Spinal Injuries Care Yes Available from CMDHB. After rehabilitation care provided
Infection Control Yes On site
Surgical Followup Yes On site
Psychiatric Care Yes Available from CMDHB
Community Health Yes Available from CMDHB.
Clinical Management Yes
Other Specialties Yes Available from CMDHB.
Updated: 30 May 2023
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Carer Support Yes
Subsidised Yes
Private Paying Yes
Updated: 30 May 2023
Features
Features
Feature Status Details
May Bring Own Furniture Yes Limited amount
Single Rooms Yes 10
Shared Rooms Yes 1 double room
Rooms suitable for a couple Yes
Ensuite Yes Toilet and Handbasin in rooms
Alcohol Permitted Yes
Pets In Residence No Only visiting
Phone Access In Own Room Yes Can be arranged
Wifi Yes
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes
Outings Yes
Whānau Room Yes
Māori Kaupapa Yes
Residents Committee No Residents do have regular meetings with staff
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Rural Setting Yes
Smokers Room Yes Smoker's area available outside
Smoking Permitted Yes Only in designated areas
Semi-Secure Yes
Updated: 30 May 2023
Special Features
Special Features
A number of people are sent to us for "Slow stream rehabilitation" from Middlemore Hospital and Auckland Hospital.
A multidisciplinary team approach ensures a residents ability is maximised.
Updated: 30 May 2023
Interests & Activities
Interests & Activities
There is a well planned activities programme, which include indoor bowls, cards, crafts, music, concerts, cooking, housie, newspaper readings, bus outings, scenic trips, petanque, quizzes, sing-a-longs, Sky TV, spa bath, jigsaws and videos.

Residents have access to , Advocate services, Age Concern, Alzheimer's Society, Arthritis society, Blind Foundation, Communicare, Greypower, Maori Women's Welfare League, Parkinson's Society and RSA.

Church services are held on site by various denominations.

Residents have access to the internet.
Updated: 30 May 2023
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Fees as CMDHB Fees do not include: Hairdressing Certain medications Specialist visits outside the public health system Podiatry
Staffing qualifications and details On site Admissions Co-ordinator to facilitate admissions.
Details about meals We cater for individual dietary needs. The kitchen manager is a qualified chef with years of experience in age care.
Associated Complexes Elmwood village with 59 cottages and 23 New villas on site. St Johns Village, Hunters Corner, Papatoetoe, Auckland. The complex consist of 18 one and two bedroom cottages.
Updated: 30 May 2023
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
Cantonese Yes
Chinese Yes
Dutch Yes
English Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Interpreter Yes Can be arranged through outside agency
Italian Yes
Mandarin Yes
Māori - Te Reo Yes
Niuean Yes
Punjabi Yes
Samoan Yes
Spanish Yes
Tagalog Yes
Tongan Yes
Updated: 30 May 2023
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes Anglican services held on Saturday mornings
Christian Yes
Hindu Yes
Inter denominational Yes Inter denomination service held on Wednesdays
Muslim Yes
Presbyterian Yes St Andrews Presbyterian church members are involved with a number of the residents.
Roman Catholic Yes Catholic service held on Fridays
Updated: 30 May 2023
Distances
Distances
Location Distance Details
Public Transport 0.10 Km Bus stop outside complex.
Shops 0.10 Km Small block of shops across the road.
Mall 2.00 Km Southmall Manurewa.
Parks 0.50 Km Auckland Botanical Gardens.
Library 1.50 Km Manurewa Library (Mobile library bus service)
Updated: 30 May 2023
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
National Certificate in Diversional Therapy Yes
Aged Care Association New Zealand (ACA) Yes
Registered Retirement Village? Yes
Retirement Village Accreditation (Expiry date) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Aged Care Association New Zealand (ACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 30 May 2023

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.