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Elmwood House

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At a glance
Elmwood House
Hospital Care
44 Nelson Crescent
Napier South
Napier 4110
Postal Address
PO Box 7288
Napier 4141
Hawke's Bay
View Phone Number
View Fax Number
View Email Address
Visit Website
Babade Bamidele - 02041787835
The Napier District Masonic Trust - (06) 845 9224
Other services
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Our key concepts are “safety and acceptance”. We embrace the person as they were and who they are now.


"A commitment to provide the highest quality and professional standards in meeting the residents individual, psychological, cultural and spiritual needs within a safe, warm, caring, friendly, family orientated environment."
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 23 May 2013
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 14
Vacancy No
Impending vacancy No
Premium Room Charges No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 28 Jan 2022
Type Hours Per Week Status Details
Registered Nurse Yes On duty at all times.
Healthcare Assistants/Caregivers Yes
Physiotherapist 0.00 Negotiable
Activities Co-ordinator Yes
Hairdresser Yes Fortnightly
Podiatrist Yes Six to eight weekly
Kaumatua No We link in with Maori Health providers as requested.
Chaplain/Spiritual Advisor Yes
Updated: 17 Aug 2017
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
End of Life/Palliative Care Yes Clinical Manager has experience in palliative care in aged care. RNs attend appropriate palliative care education.
Wound Care Yes Clinical Manager has a special interest in wound care and attends appropriate wound education.
Diabetic Care Yes
Continence Advice Yes
Infection Control Yes
Clinical Management Yes Our Clinical Manager is an experience aged care RN who was previously the Clinical Coordinator at our sister facility (Taradale Masonic) with an interest in palliative care and wound management.
Updated: 20 Dec 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 7 Mar 2014
Feature Status Details
May Bring Own Furniture Yes We encourage residents to 'personalise' their room.
Single Rooms Yes The rooms are very spacious and recessed from the main corridor.
Ensuite No Our residents require assistance with showering and toileting. It is therefore safer for them for these activities to be carried out in larger purpose built areas
Alcohol Permitted Yes Alcoholic beverages are served on occassions but no alcohol is to be retained in rooms unless by prior arrangement.
Phone Access In Own Room Yes A portable phone is available for residents use.
Wifi Yes We have free WIFI available
Resident can adjust heating in own room No Elmwood House is centrally heated.
Lounges/seating areas Yes The dining/lounge area is situated in a sunny position overlooking the garden with an outdoor terrace. The outside sitting areas, lawns and gardens are a focal point of the home.
Day Programme for day stay clients Yes
Outings Yes Because of the nature of our residents we do not go on lengthy outings. We do however take those residents who are able on local outings in our minibus.
Whanau Room No However, we will do our best to accomodate families needs as and when required.
Family Committee No However we have very open communication with our family members.
Newsletter Yes Monthly activities news sheet. Quarterly newsletters are sent out to the families with recent and upcoming events.
Policy for management of challenging behaviour Yes It is rare for us to use any restraints as we try to ensure that situations where this might occur do not eventuate. We do not use medication as a form of restraint.
Confused Residents Yes However this is a continuing care service and not a secure facility
Smoking Permitted No However if a resident needs to smoke then staff will supervise this activity outside.
Updated: 20 Dec 2018
Special Features
Special Features
Elmwood House is an architecturally purpose designed facility. It is spacious light and open. The grounds are attractively planted with shrubs and annuals and are well maintained.

The small number of number of beds and the spacious design of the unit create an unhurried and intimate feel. The main entrance leads into a wide corridor from which short corridors lead to individual rooms. Carpeting throughout contributes to the reduction of noise levels.
Management and Staff have a committment to providing the highest quality care with staff having a particular compassion and empathy for the Residents.


The management and staff are committed to quality care with the residents needs being met in an environment in which they feel safe, comfortable and welcome.
The residents individual physical (tinana), psychological (hinengaro), spiritual (wairua) and family (whanau) needs and choices are recognised and therefore we are committed to holistic health, in respect to different races and ethnic groups having different perceptions of and reactions to health and illness.

We recognise that our residents are part of a wider community and will endeavour that links are maintained on an individual basis as well as with the input of the multidisciplinary team to maximise their potential, independence and quality of life.
We believe that our business must be operated using the
principles of total quality management and financial control, therefore providing a client focused service which continually seeks for ways to improve the delivery of our service.
Updated: 7 Mar 2018
Interests & Activities
Interests & Activities
The activity programme at Elmwood House is person centred so components such as communication knowing the residents life story,respecting and understanding their spirituality, culture beliefs and values are important. The programme covers creative, intellectual, simple tasks, social contact and individual components.

The varying levels of dependence are taken into consideration when designing specific and flexible programmes. All such programmes are planned with due regard to minimising restraint and behaviour management.

Each resident has a recreation plan which has been compiled around their activity needs, capabilities and preferences. This ensures that the resident receives at least eight hours per week of activities based on the plan.

Examples of the types of activities involved on our programme are; music (individual, group, outside occasions, background music where appropriate), water therapy, craft, foot bath and massage, pet therapy, reflexology (available two hours weekly based on resident’s individual needs) aromatherapy, art and entertainment (groups from locals service clubs, schools and kindergartens visit frequently). Outside excursions in the Home’s minibus are arranged to a variety of venues and locations.

Note: Activities that occur as part of our day to day care giving activities ie talking to residents, watching TV, listening to the radio are not included within the activity programme but are additional.
Updated: 7 Mar 2014
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Please see the Manager for details.
Staffing qualifications and details NURSING CARE A Registered Nurse is on duty at all times. Experienced Health Care Assistants assist the Registered Nurse to deliver care with the Clinical Manager on call as necessary. Staff are selected for their true compassion and an empathy that comes from the heart. DOMESTIC STAFF Our domestic staff are very much part of the caring team. They also need to relate well to our residents. MEDICAL CARE Residents normally retain their own doctor although the Home doctor can be utilised if required. It is the management’s policy for all residents to have a general check-up at least every three months.
Details about meals Meal times are: breakfast 7-8.15am, Dinner 12 midday, Tea 5-530pm. Morning, afternoon tea and supper are also served. Individual likes and dislikes are attended to as much as possible. A minimum amount of food is kept in resident’s rooms. Please ensure that any food is in airtight containers.
Associated Complexes Elmwood is one of The Napier District Trust Masonic facilities and has close links with Taradale Masonic.
Updated: 31 Jul 2018
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Maori - Te Reo Yes
Updated: Unknown
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Inter denominational Yes Monthly interdenominational services.
Non denominational Yes
Roman Catholic Yes Weekly services.
(Other comments) Yes Those who are able attend local churches once a month.
Updated: Unknown
Location Distance Details
Public Transport 0.40 Km At the end of the street on both Kennedy Road and Latham Street.
Shops 0.50 Km Dairy, Marewa Shopping Centre,
Mall 1.00 Km City Centre
Parks 1.00 Km Rose Gardens at Kennedy Park Motor Camp, Nelson Park or the Marina Parade sea front.
Library 1.00 Km Talking Books are delivered as required.
Updated: Unknown
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
New Zealand Aged Care Association (NZACA) Yes
New Zealand Aged Care Association (NZACA)
Updated: 20 Sep 2006

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.