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Elizabeth Knox Home and Hospital

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Elizabeth Knox Home and Hospital
Hospital Care
10 Ranfurly Rd
Postal Address
PO Box 74060 Greenlane
(09) 523 3119
(09) 522 2473
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Jill Woodward (CEO) - (09) 523 3119
Elizabeth Knox Trust Board - (09) 523 3119
Admissions Enquiries
Megan Bell - (09) 520 8448
Other services
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Knox Home embraces the Eden Alternative™ to transform the way we operate and care. We’re combating loneliness, helplessness and boredom for enriched lives.

We’re all a bit different; personalities, likes, dislikes, beliefs and backgrounds. What we have in common though, is a desire to live life looking forward to each day - stimulated, happy, cared for and part of a community.

Knox is a care home and hospital in Epsom, Auckland for elders and younger people who live with physical disability. We're a community committed to creating a human habitat where life revolves around close and continuing contact with plants, animals and children.

As a Charitable Trust with over 100 years of service to the Auckland community, Knox knows what it’s like to be a little alternative and we understand what it takes to provide superior care and attention.

The Eden Alternative principles are extremely important to us, so that's why we recognise every day as a gift. Our mission is to make sure we add to the quality and enjoyment of every single one.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
Updated: 6 Mar 2013
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 155
Vacancy Yes
Impending vacancy No
Additional Room CostsSome Rooms
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 17 Jan 2019
TypeHours Per WeekStatusDetails
Registered Nurse Yes We have 24 hour Registered Nurse cover with at least 7-8 RNs rostered on morning shifts (weekdays). 7-8 RNs each afternoon shift and 3 RNs on night shift.
Nurse Practitioner Yes Visiting DHB service
Healthcare Assistants/Caregivers Yes Care Partners are highly valued members of the EKHH team
Physiotherapist Yes We have 2.5 full time Physiotherapists, plus physiotherapy assistants, available Monday to Friday. Our physiotherapy team support residents to engage in appropriate physical activity to enhance wellbeing and quality of life
Occupational Therapist Yes We employee our own Occupational therapist who is on-site 3 days a week to therapy assess residents needs and plan intervention to promote independence.
Diversional Therapist Yes As an Eden Alternative home, Knox focuses on helping residents find meaning in purposeful activities. We have a vibrant Life Style and Leisure Team who not only plan and schedule a programme of stimulating activities but also support residents to live meaningful lives.
Activities Co-ordinator Yes See Diversity Therapy above.
Hairdresser Yes 2 days a week
Podiatrist Yes Monthly
Dietitian Yes As required
Accredited Visitors Yes Religious and Cultural Support Dogs Disability Support Agencies
Kaumatua Yes
Chaplain/Spiritual Advisor Yes
Other Personnel Yes
Updated: 29 Oct 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
Palliative Care (Contracted) Yes EKHH work closely with specialist palliative care services - Mercy Hospice and ADHB.
End of Life/Palliative Care Yes EKHH works closely with Hospice Specialist Services. All members of the clinical team have received ongoing palliative care education
Dialysis Yes DHB services as required
Wound Care Yes
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy No Accessed as required
Stroke Rehabilitation Yes As required
Tracheotomy Care Yes
Infection Control Yes
Psychiatric Care Yes As required
Clinical Management Yes
Updated: 18 Sep 2015
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes Private respite care available when vacancies allow.
Carer Support Yes Carer Support when vacancies allow
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes When possible.
Updated: 29 Oct 2018
May Bring Own Furniture Yes Within reason
Single Rooms Yes Most rooms are single rooms
Shared Rooms Yes We have 5 double rooms that are designed to accommodate two people. Most often these are used by couples or two people known to each other
Rooms suitable for a couple Yes We have 5 double rooms appropriate for couples to share
Ensuite Yes We have a mix of ensuite and shared facility rooms
Alcohol Permitted Yes We encourage both elders and young to follow their usual patterns of socialising
Pets In Residence Yes We have a large number of pets as a permanent part of our community and residents may be able to bring their pets to EKHH
Negotiate To Bring Own Pet Yes This is encouraged and support is provided in settling and caring for a loved pet
Phone Access In Own Room Yes All rooms have telephones available
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes Elizabeth Knox Home and Hospital has a long history of providing high quality, independence focused care and support to young physically disabled. With approximately 28 - 30 long term young residents. Respite care offered when vacancies allow.
Lounges/seating areas Yes Multiple lounges
Provide End of Life/Palliative Care Yes EKHH has a commitment to the provision of high quality palliative care services
Palliative Care Contract Yes
Day Programme for day stay clients Yes Day Care provided
Outings Yes Regular outings
Maori Kaupapa Yes
Residents Committee Yes Monthly residents committee meetings and weekly residents meeting. We also run Eden Alternative meetings which anyone is welcome to attend
Family Committee Yes Bi-monthly family and friends meetings
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Rural Setting No Leafy Epsom site - 5 acres
Semi-Secure Yes
Updated: 29 Oct 2018
Special Features
Special Features
Elizabeth Knox Home and Hospital is a 100 year old not for profit organisation, set in lovely leafy Epsom.
With a long history of providing high quality care the Knox tradition is one of having excellent staff / resident ratios with a focus on enhancing independence and quality of life. EKHH is an Eden Alternative registered home and has achieved international recognition for its' contribution to the support of elders. In addition EKHH has won national awards in the areas of staff training and development and workplace safety
Updated: 5 Mar 2013
Interests & Activities
Interests & Activities
Activity programme, Advocate, Alzheimer's Society, Art, BBQ, Big print books, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Canine friends, Cards, Care and Craft, Chapel, Children, Church, Classical Music, Communicare, Companion Club, Concerts, Craft, Cooking, Dancing, Digital camera, Electric beds, Entertainers, Entertainment, Exercises, Fax, Games, Garden, Greypower, Happy Hour, Housie, Indoor Games, Jigsaw, Kosher cooking, Library, Lotto, Massage, Men, Movies, Music, Newspaper reading, Outings, Park, Parties, Parkinson's Society, Pastoral care, Pianist, Picnic facilities, Quizzes, Reading, RSA, Shopping, Sing-a-longs, Sky TV, Stroke Group, Travel, Vegetarian, Videos, Communicare
Updated: 5 Mar 2013
Additional Information
Additional Information
Details about Meals All meals are prepared on site by our chef and his superb team. Dietary needs can be catered for and the varied and high quality menu ensures all needs are met. Residents have access to kitchens for the preparation of snacks and meals.
Staffing Qualifications and Details Staff to resident ratio of 1:5 on day shifts.
What's included in your fees and what's not Personal spending such as haircuts, optometrist visits etc is at the resident's own cost. Medical care is included in the fee unless the resident chooses to remain with their own doctor.
Updated: 6 Mar 2015
Languages Spoken
Languages Spoken
Afrikaans Yes
Arabic Yes
Bengali Yes
Bulgarian Yes
Cantonese Yes
Chinese Yes
Chinese dialect Yes
Cook Island Maori Yes
Croatian Yes
Dutch Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Flemish Yes
French Yes
German Yes
Gujarati Yes
Hindi Yes
Interpreter Yes
Japanese Yes
Korean Yes
Mandarin Yes
Maori - Te Reo Yes
Marathi Yes
Niuean Yes
Punjabi Yes
Rarotongan Yes
Samoan Yes
Telugu Yes
Tokelauan Yes
Tongan Yes
Urdu Yes
Updated: 22 May 2014
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Non denominational Yes
(Other comments) Yes Knox is non-denominational and we support all forms of worship. Services, communion and fellowship meetings are held regularly at Knox by various denominations
Updated: 6 Mar 2015
Public Transport 0.00 km At the front gate The Link bus is also available on Manukau Road - this is an easy way to access Newmarket and the City Centre.
Shops 0.50 km
Mall 1.00 km Newmarket
Parks 0.50 km Across the road
Library 0.60 km Epsom Library 1.5km Remuera Library
Updated: 6 Mar 2015
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
Home and Community Support Sector Standards (Standards NZ) Yes
National Certificate in Diversional Therapy Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association (NZACA) Yes
New Zealand Council of Christian Social Services (NZCCSS) Yes
Rest Home MOH Audit Report Available. Yes
Other details Yes Eden Alternative Registered - Eden in OZ&NZ
New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 5 Mar 2013

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.