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Hospital Care
36 Duart Rd
Havelock North
Hastings 4130
Hawke's Bay
06 877 8016
06 877 5831
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Susan McDade - 06 877 8016
Oceania Group
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Duart is able to look after 46 residents needing hospital level care.

Many of Duart's staff have worked in aged care for 20 years, so there is a core group of very experienced staff at this aged care facility.

If a resident wishes, the staff at Duart are able to help organise or provide contact with these organisations:

- Age Concern
- Alzheimer's Society
- Arthritis Society
- Blind Foundation
- Parkinson's Society
- The RSA.

Located in Havelock North; Duart is part of the Oceania Group, a New Zealand Aged Care Association member.

Please go to www.oceanialhealthcare.co.nz if you would like to know more.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 24 May 2018
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 46
Vacancy No
Ensuited rooms available. Room suitable for a couple.
Impending vacancy No
Additional Room CostsSome Rooms
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 26 Mar 2019
TypeHours Per WeekStatusDetails
Registered Nurse Fulltime Yes Fulltime coverage by Registered Nurses on both floors.
Enrolled Nurse Full time Yes
Physiotherapist 14 hrs Yes Our physiotherapist works 14 hrs per week with residents.
Occupational Therapist Negotiable We call in an occupational therapist as required
Diversional Therapist Yes We have one diversional therapist on staff.
Activities Co-ordinator Yes We have 1 activities co ordinator, enabling activities 7 days a week.
Hairdresser Yes Our hairdresser works one day each week.
Podiatrist Yes A podiatrist visits Duart on an eight weekly basis to attend to residents needs or more regularly if required
Dietitian Yes A dietician provides input on the preparation of menus
Kaumatua Yes We access our local kaumatua through the DHB and also through our chaplin. We endeavour to met the cultural needs of our Maori residents as much as possible.
Chaplain/Spiritual Advisor Yes Our chaplain visits weekly and conducts service and also visits as required.
Other Personnel Yes We can offer massage from a qualified therapist on demand.
Updated: 24 May 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes We access these services as required.
Gastronomy/Nasogastric Management Yes We access these services as required.
End of Life/Palliative Care Yes We work very closely with the local Cranford hospice.
Wound Care Yes Our registered nurses attend specialist training for wound care and we obtain specialist input where required.
Diabetic Care Yes Our registered nurses attend specialist training for diabetic care and we obtain specialist input where required.
Continence Advice Yes
Stomal Therapy Yes A stomal therapist is available to give advice as needed.
Stroke Rehabilitation Yes Our physiotherapist works with our patients to enhance motor and functioning abilities.
Spinal Injuries Care Yes
Infection Control Yes We have an Infection control nurse and bench mark through like facilities.
Surgical Followup Yes
Psychiatric Care Yes With oversight from Mental Health
Clinical Management Yes Full time
Updated: 24 May 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes
Carer Support Yes
Other Short Stay Programme Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 24 May 2018
May Bring Own Furniture Yes All rooms are fully furnished and beautifully decorated. Residents may bring items from home such as photographs and personal effects to make the room their own.
Single Rooms Yes All of our rooms are single rooms
Rooms suitable for a couple Yes We have some rooms which are large enough to be used by a couple
Ensuite Yes Some rooms have full ensuite facilities and some have partial ensuites
Alcohol Permitted Yes
Pets In Residence Yes We currently have a 2 cats and budgies and fish. We also have staff who bring their dogs and shetland pony to visit residents from time to time.
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes This is at the resident's own cost.
Wifi Yes Free !
Resident can adjust heating in own room Yes Every room has its own radiator and control dial.
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes We have 6 lounges in total and fabulous views of the Havelock area.
Provide End of Life/Palliative Care Yes
Day Programme for day stay clients Yes
Outings Yes We have our own van and outings are planned twice a week.
Whanau Room Yes This private room can be used by families which has tea and coffee making facilities
Maori Kaupapa Yes We endeavour to ensure that all our care is culturally appropriate and sensitive. Please discuss your individual needs with the Manager.
Residents Committee Yes The residents hold meetings every two months and these are conducted by an independent relative of one of our residents.
Newsletter No Every two months "Duart News" is published for residents, staff and families to enjoy.
Policy for management of challenging behaviour Yes Please refer to management if you wish to view this policy
Confused Residents Yes
Smoking Permitted Yes Smoking is permitted outside the buildings
Semi-Secure Yes
Updated: 24 May 2018
Special Features
Special Features
At Duart we have the most fabulous views of the Havelock, Napier and Hastings areas. Having a slightly elevated position the views stretch right back to the ranges and provide a restful but ever changing outlook.
Updated: 24 May 2018
Interests & Activities
Interests & Activities
At Duart we have an extensive activity programme run by two diversional therapists which includes activities such as keep fit classes, quizzes, baking, reading, topical projects, visiting entertainers and sing-alongs. We like to have outings twice a week to varied local places. We also know how important staying in touch with our residents is through regular one on one time.

We can assist or provide contact with services such as Age Concern, Alzheimer's Society, Arthritis society, Blind Foundation, Parkinson's Society, and the RSA.

Updated: 24 May 2018
Additional Information
Additional Information
Details about Meals Tasty, varied and nourishing meals are a feature of life at Duart. We have a summer and a winter menu which are rotated on a regular basis. Our main meal is served at midday with a lighter meal served in the evening.
Staffing Qualifications and Details We have some very long serving staff here at Duart - some have been with us for 20 years and are now part of the family.
What's included in your fees and what's not Please refer to management for details as to what our fees do and do not cover
Updated: 24 May 2018
Languages Spoken
Languages Spoken
Afrikaans Yes
Dutch Yes We have residents that speak Dutch
English Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Maori - Te Reo Yes We have caregivers who speak Maori
Punjabi Yes
Russian Yes
Samoan Yes
Sign Language No We have a staff member that can communicate in NZSL.
Thai Yes
Tongan Yes
Updated: 24 May 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes Anglican Service is held every Tuesday.
Inter denominational Yes We have a chapel on site which is open to all and a chaplin who holds services once a week. There is also a RC service held one weekly. At Duart we welcome people of all religious beliefs.
Jehovah Witness Yes
Presbyterian Yes
Roman Catholic Yes Catholic Service is held every Wednesday
The Church of Jesus Christ Latter-Day Saints Yes
Updated: 24 May 2018
Public Transport 0.50 km There is a bus stop in the Havelock North Village Shopping Centre
Shops 0.50 km The Havelock North Village Shopping Centre is within 500 metres of Duart and has a selection of shops and some lovely cafes
Parks 0.50 km There is a park with a childrens playground in the Havelock North Village Shopping Centre
Library 0.50 km The Havelock North Library is within 500 metres of Duart and we also have library visits to the rest home and hospital once a week.
Updated: 24 May 2018
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes
Rest Home MOH Audit Report Available. Yes On MOH website. We had no partial attainments at our last audit inin 2014 and received 4 years certification
New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 24 May 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.