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Coldstream Lifecare - Hospital Wing

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Coldstream Lifecare
Hospital Care
71 Park Street
Ashburton 7700
(03) 308 8020
(03) 308 8052
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Merryn Jones - (03) 308 8020
Heritage Lifecare - (04) 901 2310
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At Coldstream Lifecare and Village we believe in providing personable, compassionate, safe, respectful care, adding value to the quality of everyday living. Situated in the heart of Ashburton, Coldstream enjoys a picturesque domain and walking distance to town, churches, and the library. We are proud to offer personalised rest home, respite, and secure dementia care. Our dedicated and experienced team are here to attend to both your everyday and urgent requirements. We believe in providing personable, compassionate, safe, respectful care, adding value to the quality of everyday living.

Residents enjoy a warm homely environment, breakfast in bed and a beautiful courtyard garden. Our caring staff welcome residents for short and long-term stays or relief-care holidays.

We know it is very important to offer choices and to really listen to what our residents and their families want. Recognising the individual needs of our residents and to promote a friendly and comfortable environment is an important part of our philosophy. Respecting the dignity, beliefs and culture of all helps us make each day the best it can be.

Our residents and their families comment on the homely feeling we have created here. We would be delighted to have the opportunity to talk with you about our care. Please phone our Facility Manager, or feel free to drop in at any time.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 28 Mar 2012
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 37
Vacancy Yes
Room with courtyard garden view and access available
Impending vacancy No
Additional Room CostsNo
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 24 May 2019
TypeHours Per WeekStatusDetails
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist Yes
Occupational Therapist Negotiable
Diversional Therapist Yes
Activities Co-ordinator Yes
Hairdresser Yes
Podiatrist Yes
Dietitian Negotiable All menus are Dietitian approved. A Dietitian is available for general advice and to oversee special needs. Meals can be delivered.
Kaumatua Negotiable We endeavour to assist residents to maintain any cultural ties they may have in the community before coming to Coldstream.
Chaplain/Spiritual Advisor Yes We have access to a Chaplain, and various religious groups can be arranged to visit to provide services for all of our residents.
Other Personnel Yes Coldstream has a range of services available, such as email assistance, appointment transportation, pharmacy and medication administration, housekeeping, speech therapy, dental, and interpreter services. We are able to arrange for our residents if required.
Updated: 14 Nov 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes We have extensive experience dealing with oxygen management
Gastronomy/Nasogastric Management Yes We have extensive experience dealing with Gastronomy feeding
End of Life/Palliative Care Yes
Infection Control Yes
Clinical Management Yes
Updated: 23 Jul 2007
May Bring Own Furniture Yes Rooms are fully furnished and we encourage residents to personalize their rooms.
Single Rooms Yes Rooms are equipped with a personal heater, nurse call system and safety grab rails. Freeview TV and Sky TV access is available.
Ensuite Yes We have some rooms with ensuites, please discuss this option with our Facility Manager.
Alcohol Permitted Yes Happy Hour is held on the last Wednesday of the month. Residents may keep their own alcohol in a secure area in kitchen.
Pets In Residence Yes
Phone Access In Own Room Yes Portable phone access and individual lines available.
Wifi Yes Available for residents.
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes Communal lounges in the complex are equipped with comfortable seating, a stereo system and televisions with Freeview TV, Sky TV, and DVD players. The area is large enough for residents to run meetings, invite guests and partake in a variety of organised functions.
Gay / LGBT IQ Friendly Yes A no discrimination policy is in place to provide a friendly and caring space for residents.
Palliative Care Contract Yes
Day Programme for day stay clients Yes It is possible for people to join us during the day and return home at night. We encourage families to help us care for their family member.
Outings Yes As part of the activities programme, regular trips are provided to the local community. These can include shopping, sightseeing and picnics.
Whanau Room Yes
Residents Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents No Our staff are able to manage residents who have some confusion from time to time.
Smoking Permitted Yes Smoking is permitted in designated outside smoking areas.
Updated: 1 Nov 2018
Special Features
Special Features

Coldstream Lifecare Complex offers all the benefits of a care facility, including entertainment, activities and companionship. The site provides a convenience shop, scooter bay, paraplegic toilets, and separate dining room and lounge facilities. The facility is fitted with accessibility ramps and safety grab rails, wide corridors, and smoke detectors with water sprinklers.

Situated in the beautiful Ashburton, Coldstream has magnificent landscaped and vegetable gardens, with a BBQ area and a courtyard for quiet and peaceful sitting and relaxing. We take pride in being warm and friendly and have become renowned for our cheerful atmosphere.
Updated: 1 Nov 2018
Interests & Activities
Interests & Activities
Coldstream Lifecare has an extensive repertoire of activities and events, aimed at keeping the body and mind stimulated. Our Activity Coordinators focus on designing programmes for each individual at all levels of disability, to promote independence and creative expression.

Age Concern and Alzheimer's Society are easily accessed through us and we welcome them to our facility. Entertainers form a regular part of our programme. Sky TV is also available in the main lounges.

Here are just some of the activities and interests of residents which arise on a regular basis:

Aromatherapy, BBQ, Bingo, Board games, Bowls, Canine friends, Craft, Concerts, Dancing, Flower arranging, Games, Gardening, Happy Hour, Housie, Indoor Games, Organ, Parties, Pianist, Quizzes, Reading, Shopping, Sing-a-longs.

There is also active involvement in community events. Outings are an ongoing part of the activities programme and often include stopping somewhere for coffee.
Updated: 1 Nov 2018
Languages Spoken
Languages Spoken
English Yes
Updated: 9 Jul 2007
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Denominations/Faiths represented Yes Spiritual advisors visit monthly or as required
Inter denominational Yes
(Other comments) Yes We are able to accommodate our residents' spiritual needs as requested. A spiritual advisor, chaplaincy and church services are available.
Updated: 1 Nov 2018
Public Transport 0.00 km There is no public transport system in Ashburton. However, taxis can be arranged.
Shops 0.50 km A New World Supermarket and the main town shopping area are both less than a kilometre from Coldstream.
Mall 0.75 km Ashburton does not have a mall, however, the main shopping area is less than a kilometre from Coldstream.
Parks 0.50 km The Ashburton Domain has extensive gardens with an avery, bowling club and children's playground.
Library 0.50 km Public library within walking distance and in house library with large print books
Updated: 10 Dec 2008
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
CareerForce Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association (NZACA) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Other details Yes We provide monthly education sessions for all staff
CareerForce New Zealand Aged Care Association (NZACA) Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 10 Dec 2008

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.