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Cantabria Lifecare

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At a glance
Cantabria Lifecare
Hospital Care
369 Old Taupo Rd
Rotorua 3015
Postal Address
369 Old Taupo Road
(07) 347 9587
(07) 346 3636
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Robyn Filipo - 07 347 9587
Heritage Lifecare
Assistant Manager
Polly Delfim - 07 347 9587
Village Manager
Libby Cameron - 07 347 9587
Other services
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Cantabria Lifecare is well known in the Rotorua and surrounding communities for focussing on ensuring our residents feel this is 'Their Home'. We encourage our residents to bring their personal treasures and items which hold special significance to help create their own special place.

Each day is seen as an opportunity for us to make it a better day than the one before for the person you care about. We want to know what your loved one likes to do, what they like to eat and what their needs are so we can follow through with a plan of care that meets all of their needs.

We respect our residents views, beliefs and cultural diversity. Visits from family and friends are strongly encouraged at any time, and they are also welcome to share meals (there is a charge for this service).

Our staff and residents develop loving relationships which are brought about by delivering great care coupled with acceptance, kindness and unconditional love.

We have a fantastic Day Care facility on site which has it's own special vibe. We can transport you from home and back again where you can meet up with the friends you have made whilst enjoying the myriad of activities on a daily basis. We supply you with morning and afternoon tea as well as a lovely hot lunch - you will be well looked after and so glad that you chose us to spend your days with.

Retirement village living on our site has an excellent community vibe and if a loved one is being cared for by us it makes for very easy living if they don't have to go very far to spend some quality time with their partner.

We invite you to come in and be shown this delightful care facility set in beautiful park like grounds. Please phone Robyn Filipo, our Facility Manager, or feel free to drop in at any time.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
Updated: 13 May 2016
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 52
Additional Room CostsSome Rooms
Updated: 23 May 2018
TypeHours Per WeekStatusDetails
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our RN's are supported by our Clinical Managers who focus on providing quality care
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes Healthcare Assistants/Caregivers Yes Our caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents
Physiotherapist Yes Tina, our Physio Assistant works Monday to Friday and does a fantastic job looking after everyone, following through with exercise programs that are personalized under the guidance of Jan who is on site for Tuesday and Thursday for 2 hrs
Activities Co-ordinator Yes June Hamilton is our Activities Coordinator. June works hard to provide a stimulating and enjoyable programme for our residents and is well supported by a team of Activity Assistants. Entertainment is regularly featured and is always well attended
Hairdresser Yes Cuts and colours, perms and sets - they are all available in our on site salon. Our hairdresser has a long association with Cantabria and looks forward to seeing you.
Other Personnel Yes Day Care - Their own room, fabulous games, quizzes, fun and laughter, lots to eat - the list goes on. We will pick you up and drop you off (for a reasonable daily fee) so come along, check us out. Dawn would love to welcome you to her Day Care family
Updated: 22 May 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Bariatric (care of the very overweight) Yes
Oxygen Management Yes
Wound Care Yes
Diabetic Care Yes
Continence Advisor Yes Regular visits to Cantabria are carried out by our Continence Advisor who also provides on-going education for our team. Continence products come is a range of sizes so all residents are individually assessed and the appropriate product is allocated
Infection Control Yes Infection control is prioritised to maintain a safe environment for residents, staff and visitors. We provide regular training for our staff and have a Infection Control Officer who leads a monthly committee of staff to ensure compliance to our policies
Stomal Therapist No We provide informed nursing care and a range of products to meet your individual needs
Community Health Yes We work with Community based Healthcare teams as and when required as they provide us with support and a genuine desire to assist
Clinical Manager Yes We have two very experienced Clinical Managers, Fran Walsh and Maria
Psychiatrist Yes Cantabria has a great working relationship with Mental Health Services for Older People.
Updated: 22 May 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes Whether you would like to stay with us short term or long we will look forward to welcoming you into our care. Come and have a look through our lovely home and have a chat with our caring staff about how we can best look after you.
Carer Support Yes We accept Carer Support payment forms that are issued either through Ministry of Health or the Lakes DHB. (Please note, a top up payment may be required)
Other Short Stay Programme No Transitional care available - may be subsidised by Lakes DHB
Subsidised Yes Some short stay is subsidised by Lakes DHB
Private Paying Yes You are welcome to stay with us on a short or long term basis
Booking can be made in advance Yes This is dependant on bed availability
Updated: 22 May 2018
Under 65 yrs with Disability Yes
Day Care Yes
Primary Health Funded Short Term Care Yes
Rooms (Single) Yes
Rooms (Suit Couple) Yes
Ensuite Yes
May Bring Own Furniture Yes
Alcohol Permitted Yes
Pets In Residence Yes
Phone Access In Own Room Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes
Outings Yes
Sprinklers Yes
Audit report available Yes
Updated: 23 May 2018
Special Features
Special Features
Park like grounds with BBQ area, extensive gardens that are beautifully maintained by our gardening team with areas where you can sit and watch the world go by. Some of our lounges overlook the golf course and many of our residents love to sit there and enjoy the grandstand view this provides.
Updated: 23 May 2018
Interests & Activities
Interests & Activities
We have an extensive repertoire of activities and events that will interest you and we also encourage you to try something new. Here are just some of the activities that occur on a regular basis.
Billiards, Bingo, Bowls, Board games, Breakfast in bed, Canine friends, Craft, Entertainers, Exercises, Happy Hour, Housie, Indoor Games, Library, Movies, Newspaper reading, Outings, Quizzes.

One of our points of difference is the fact we have a swimming pool on site, pool therapy is definitely a very popular activity and that could also be your thing !
Updated: 23 May 2018
Additional Information
Additional Information
Details re Meals Catering for our residents is an absolute joy. Phillip our Chef takes great pride in delivering well presented, quality meals. Our menus run on a four weekly cycle and have been developed with the assistance of a Dietician
Staffing Details Super staff, and proudly, a lot of the team have been associated with Cantabria for many years.
Associated Complexes Cantabria also offers Retirement Village living with a number of options available. Libby Cameron is our Village Manager, she would be delighted to meet with you and would proudly walk you through a site inspection
Fees Details/Fees Do Not Include Most day to day requirements are covered by the cost to stay with us, something's are outside of this, for example, hairdresser, podiatrist and personal toiletries to name a few.
Updated: 23 May 2018
Languages Spoken
Languages Spoken
Cook Island Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Maori - Te Reo Yes
Portugesse Yes
Rarotongan Yes
Samoan Yes
Tagalog Yes
Updated: 22 May 2018
Public Transport 50.00 km A bus stops on the half hour and takes you into town
Shops 1.00 km A lovely shopping centre is just down the road. Footpath friendly, this small area houses a bakery,dairy, hairdresser, liquor outlet and a Chinese takeaway.
Mall 6.00 km The Central Shopping Mall is well supported with retail outlets, banks and a food court as well as housing The Warehouse
Parks 2.00 km Linton Rose Garden is a delightfully fragrant spot in Summer and is the venue for many weddings. The Government Gardens situated in the middle of town is a gorgeous spot and well worth a visit
Updated: 22 May 2018
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
Care Association New Zealand Yes
CareerForce Yes
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes
Retirement Village Accreditation (Expiry date) Yes
Care Association New Zealand CareerForce New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available.
Updated: 23 May 2018