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Our elderly parents (happily married 71 yrs) are having the very best of care at Acacia Park. The staff and managment are always on hand and are wonderfull careing and kind people. Thank you so much to you all.
I agree with the other review and would like support the view that management seem more interested in paperwork, both medico legal and commercial legal than addressing concerns from the patients.
Sadly this Rest home does not meet the expectations of family and patient. Management unapproachable, food below par and special diets requested not always served. When using the equipment for lifting, staff are not trained properly. This is the cause of many injuries and bruises. Laundry care is shocking and patients clothing often mislaid or damaged.
Thank you for your feedback. With over 55 years experience in the Aged Care sector, CHT Healthcare Trust is well known for providing very high levels of care, innovative facilities and staff who truly do love working with older people. In particular, CHT Acacia Park is consistently applauded for the wonderful care it provides and a proactive, passionate Unit Manager who is constantly engaging with residents and families, so it is surprising to hear of your complaints as they have not been raised directly with the management team. We welcome you to approach the Unit Manager at any time for a confidential discussion.
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 3 Feb 2015 | |
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 13 |
| Vacancy | Yes |
| available until mid Nov for respite | |
| Impending vacancy | No |
| Premium Room Charges | Some Rooms |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Updated: 19 Dec 2019 | |
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| End of Life/Palliative Care | Yes | |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Stroke Rehabilitation | Yes | |
| Infection Control | Yes | |
| Surgical Followup | Yes | |
| Psychiatric Care | Yes | |
| Clinical Management | Yes | |
| Updated: 15 Jul 2009 | ||
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | |
| Single Rooms | Yes | |
| Ensuite | Yes | |
| Alcohol Permitted | Yes | |
| Pets In Residence | Yes | |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | |
| Resident can adjust heating in own room | Yes | |
| Cater for under 65 yrs with Disability | Yes | |
| Lounges/seating areas | Yes | |
| Primary Health Funded Short Term Care | Yes | |
| Palliative Care Contract | Yes | |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | |
| Whanau Room | Yes | |
| Maori Kaupapa | Yes | |
| Residents Committee | Yes | |
| Family Committee | Yes | |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Rural Setting | Yes | |
| Smokers Room | Yes | |
| Smoking Permitted | Yes | |
| Semi-Secure | Yes | |
| Updated: 15 Jul 2009 | ||
| Set on two acres with lovely rural and harbour views. |
| Updated: 15 Jul 2009 |
| Activity programme, Advocate, Art, Big print books, BBQ, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Bridge, Cards, Care and Craft, Children, Church, Classical Music, Craft, Dancing, Digital camera, Electric beds, Email, Entertainers, Entertainment, Exercises, Fax, Flower arranging, Games, Garden, Gardening, Happy Hour, Jigsaw, Massage, Men, Minibus, Movies, Newspaper reading, Outings, Parties, Pastoral care, Pianist, Quizzes, Reading, Reflexology, Shopping, Views, Videos |
| Updated: 15 Jul 2009 |
| Topic | Details | |
|---|---|---|
| Details about Meals | Home cooked style hot meal in middle of day. Substantial evening meal. Extra requests catered for. | |
| Staffing Qualifications and Details | Registered Nurse on every shift. | |
| Updated: 2 Jul 2018 | ||
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Filipino | Yes | |
| Interpreter | Yes | |
| Maori - Te Reo | Yes | |
| Spanish | Yes | |
| Tagalog | Yes | |
| Updated: 15 Jul 2009 | ||
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Christian | Yes | |
| Inter denominational | Yes | |
| Updated: 15 Jul 2009 | ||
| Location | Distance | Details |
|---|---|---|
| Public Transport | 1.00 km | |
| Shops | 1.00 km | |
| Mall | 15.00 km | |
| Parks | 1.00 km | |
| Library | 1.00 km | |
| Updated: 15 Jul 2009 | ||
| Credentials & Membership RC | Status | Details |
|---|---|---|
| National Certificate in Diversional Therapy | Yes | |
| National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | |
| New Zealand Aged Care Association (NZACA) | Yes | |
|
||
| Updated: 15 Jul 2009 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.