Bupa Te Puke Care Home - Hospital wings
At a glance
- Vacancy
- No
- Name
- Bupa Te Puke Care Home
- Category
- Hospital
- Address
- 1 Number One Road
Western Bay
Te Puke 3119 - Region
- Bay of Plenty
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
- Social Media
FacebookPersonnel
- Manager
- Tracey Alderton - (07) 573 9983
- Owner
- Bupa Care Services - 0800 60 80 99
Other services
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| Preview | File | Description |
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 Brochure
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Te Puke Care Home offers personalised rest home, hospital and respite care. Everything about this home is comfortable and homely. Our park-like grounds create beautiful views and lovely spaces for our residents to sit and enjoy the outdoors.
Our goal and commitment to you is to help your loved one live the best life possible, supported physically, emotionally and socially, and to be as independent as possible.
Our wonderful, kind staff take the time to get to know each resident, so that our care can be personalised, respecting each person’s likes, dislikes and preferences. We say “your day – your way”. This means putting each resident in charge of their own day – from when they want to get up, to when and how they like their care. We also make sure there’s plenty of leisure activity and entertainment that they can choose to join in if they wish.
Our residents make their rooms their own – some with photos and ornaments, others with their own curtains, wall hangings and bedspreads.
Friends and family are welcome at any time, and can share a meal, a coffee or some of our entertainment.
We would be delighted to have the opportunity to talk with you about our care. Please phone Chris Boudet, our care home manager, on (07) 573 9983, or feel free to drop in at any time. We can also guide you through the steps involved in coming to a care home for the first time.
Our goal and commitment to you is to help your loved one live the best life possible, supported physically, emotionally and socially, and to be as independent as possible.
Our wonderful, kind staff take the time to get to know each resident, so that our care can be personalised, respecting each person’s likes, dislikes and preferences. We say “your day – your way”. This means putting each resident in charge of their own day – from when they want to get up, to when and how they like their care. We also make sure there’s plenty of leisure activity and entertainment that they can choose to join in if they wish.
Our residents make their rooms their own – some with photos and ornaments, others with their own curtains, wall hangings and bedspreads.
Friends and family are welcome at any time, and can share a meal, a coffee or some of our entertainment.
We would be delighted to have the opportunity to talk with you about our care. Please phone Chris Boudet, our care home manager, on (07) 573 9983, or feel free to drop in at any time. We can also guide you through the steps involved in coming to a care home for the first time.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Health New Zealand | Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
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Updated: 17 Aug 2021 |
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Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 34 |
| Vacancy | No |
| We have a range of rooms available - some have 2 bedrooms, a dining room/sunroom, with a large lounge area, and double bedrooms . These rooms would suit a couple, or accomodate furniture from home. Please call for more information. | |
| Impending vacancy | No - Details to be confirmed |
| Short stay considered | No |
| Premium Accommodation Charges | Yes from $25.00/day up to $25.00/day as at 23 Jun 2025 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Yes |
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Updated: 3 Jul 2025 |
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Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care. | |
| Healthcare Assistants/Caregivers | Yes | Our caregivers are highly experienced and work towards achieving NZQA qualificatins in residential aged care. They are skilled to provide the best care for our residents. | |
| Physiotherapist | Yes | Available by referral. | |
| Occupational Therapist | Yes | As required. | |
| Activities Co-ordinator | Yes | Our Activities Co-ordinators are on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips. | |
| Hairdresser | Yes | Our hairdresser visits on a regular basis and provides a great service at a reasonable price. | |
| Podiatrist | Yes | Our skilled podiatrist visits monthly or on request. | |
| Dietitian | Yes | All menus are dietitian approved. Our dietitian is available for general advice and oversees special needs. | |
| Accredited Visitors | Yes | This can be arranged on an individual basis. | |
| Kaumatua | Yes | ||
| Chaplain/Spiritual Advisor | Yes | ||
| Other Personnel | Yes | A wide range of entertainers - Allied Health Professionals as needed - A GP who visits regularly and is also available on call. | |
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Updated: 17 Aug 2021 |
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Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | We have registered nurses on duty 24 hours a day who can provide this level of care. |
| Gastronomy/Nasogastric Management | Yes | We have registered nurses on duty 24 hours a day who can provide this level of care. |
| Palliative Care (Contracted) | Yes | |
| End of Life/Palliative Care | Yes | It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care. |
| Wound Care | Yes | We work together with GP's and specialist wound management nurses as required. |
| Diabetic Care | Yes | We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet. |
| Continence Advice | Yes | We manage resident's needs and provide a range of continence products with visits by community nurse specialist on request. |
| Infection Control | Yes | We meet all infection control standards. |
| Surgical Followup | Yes | We are able to care for people following surgery and privde a range of convalescent care options. |
| Clinical Management | Yes | |
| Other Specialties | Yes | Available as required. |
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Updated: 17 Aug 2021 |
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Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We welcome residents who wish to stay for a short time, either to give relatives and caregivers a break, or because they need a little bit of extra care to recuperate and return home. |
| Carer Support | Yes | We welcome residents who wish to stay for a short time, either to give relatives and caregivers a break, or because they need a little bit of extra care to recuperate and return home. |
| Subsidised | Yes | A subsidy may be available. |
| Private Paying | Yes | We welcome people who are self funding or have insurance cover. |
| Booking can be made in advance | Yes | According to bed availability. |
|
Updated: 17 Aug 2021 |
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Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Residents are welcome to personalise their rooms. We understand the importance of making it feel like home. |
| Single Rooms | Yes | |
| Rooms suitable for a couple | Yes | Only at Rest Home level, not in the hospital wing |
| Ensuite | Yes | Each room has its own full ensuite. |
| Alcohol Permitted | Yes | |
| Phone Access In Own Room | Yes | You are welcome to have a phone installed at your own cost. |
| Wifi | Yes | We offer WiFi to all our Residents. |
| Cater for under 65 yrs with Disability | Yes | We can discuss your special needs prior to admission. |
| Lounges/seating areas | Yes | We have a number of lounges for our Residents to use throughout the day. |
| Gay / LGBT IQ Friendly | Yes | |
| Primary Health Funded Short Term Care | Yes | You may qualify for Primary Options for Acute Care Funding. Ask your GP for more details. |
| Provide End of Life/Palliative Care | Yes | It is our privilege to care for people nearing the end of their life. We work closel.y with GP's and Hospice to provide this care. |
| Palliative Care Contract | Yes | |
| Outings | Yes | As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics. |
| Whānau Room | Yes | We have areas available where residents and their families can spend quiet time together. |
| Māori Kaupapa | Yes | We respect all cultures. |
| Residents Committee | Yes | We have a care homes residents group with regular meetings. Bupa also has a National Residents and Relatives Association. |
| Newsletter | Yes | The Care Homes Newsletter is published on a monthly basis. |
| Policy for management of challenging behaviour | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. |
| Confused Residents | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused. |
| Rural Setting | Yes | |
| Smoking Permitted | Yes | Smoking is permitted in the designated area. |
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Updated: 17 Aug 2021 |
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Special Features
| There is a real sense of space here at Te Puke Country Lodge with wide corridors, spacious rooms and a variety of lounges allowing choice and changes in your day to day activity. |
|
Updated: 1 Feb 2024 |
Interests & Activities
| A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way. |
|
Updated: 17 Aug 2021 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | A government subsidy may be available for part or all of your care. | |
| Staffing qualifications and details | Te Puke Country Lodge meets all recommended staffing levels for residential care. | |
| Details about meals | Our menus are dietitian approved and cater to individual preferences and requirements. | |
| Associated Complexes | We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available. | |
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Updated: 17 Aug 2021 |
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Languages Spoken
| Language | Status | Details |
|---|---|---|
| Afrikaans | Yes | |
| Cook Island Maori | Yes | |
| Dutch | Yes | |
| English | Yes | |
| Fijian | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| French | Yes | |
| Hindi | Yes | |
| Interpreter | No | Although we don't have an interpreter on site the D.H.B can supply as available. |
| Māori - Te Reo | Yes | |
| Punjabi | Yes | |
| Swiss French | Yes | |
| Tagalog | Yes | |
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Updated: 17 Aug 2021 |
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Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Brethren | Yes | |
| Christian | Yes | |
| Denominations/Faiths represented | Yes | |
| Inter denominational | Yes | |
| Jehovah Witness | Yes | |
| Methodist | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | |
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Updated: 17 Aug 2021 |
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Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 1.50 Km | |
| Shops | 1.50 Km | Within walking distance., although a certain level of fitness is required due to the road being uphill coming back |
| Mall | 11.00 Km | |
| Parks | We take bus trips to the beach and surrounding parks. | |
| Library | 2.00 Km | |
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Updated: 17 Aug 2021 |
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Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Aged Care Association New Zealand (ACA) | Yes | |
| Registered Retirement Village? | Yes | |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg)
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Updated: 17 Aug 2021 |
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The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.