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Bupa Te Puke Country Lodge Care Home - Hospital wings
At a glance
- Vacancy
- Yes
- Name
- Bupa Te Puke Country Lodge Care Home
- Category
- Hospital Care
- Address
- 1 No. 1 Road, Te Puke 3119
Western Bay
Te Puke - DHB
- Bay of Plenty
- Phone
- (07) 573 9983
- Fax
- (07) 573 6206
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Chris Boudet - (07) 573 9983
- Owner
- Bupa Care Services - 0800 60 80 99
Other services
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Description
With the move to COVID-19 Alert Level 2 and in line with guidance from the Ministry of Health, we have restricted visiting at our care homes. You are required to phone the Care Home Reception before visiting and book in.
Te Puke Country Lodge Care Home offers personalised rest home, hospital and respite care. Everything about this home is comfortable and homely. Our park-like grounds create beautiful views and lovely spaces for our residents to sit and enjoy the outdoors.
Our goal and commitment to you is to help your loved one live the best life possible, supported physically, emotionally and socially, and to be as independent as possible.
Our wonderful, kind staff take the time to get to know each resident, so that our care can be personalised, respecting each person’s likes, dislikes and preferences. We say “your day – your way”. This means putting each resident in charge of their own day – from when they want to get up, to when and how they like their care. We also make sure there’s plenty of leisure activity and entertainment that they can choose to join in if they wish.
Our residents make their rooms their own – some with photos and ornaments, others with their own curtains, wall hangings and bedspreads.
Friends and family are welcome at any time, and can share a meal, a coffee or some of our entertainment.
We would be delighted to have the opportunity to talk with you about our care. Please phone Chris Boudet, our care home manager, on (07) 573 9983, or feel free to drop in at any time. We can also guide you through the steps involved in coming to a care home for the first time.
Te Puke Country Lodge Care Home offers personalised rest home, hospital and respite care. Everything about this home is comfortable and homely. Our park-like grounds create beautiful views and lovely spaces for our residents to sit and enjoy the outdoors.
Our goal and commitment to you is to help your loved one live the best life possible, supported physically, emotionally and socially, and to be as independent as possible.
Our wonderful, kind staff take the time to get to know each resident, so that our care can be personalised, respecting each person’s likes, dislikes and preferences. We say “your day – your way”. This means putting each resident in charge of their own day – from when they want to get up, to when and how they like their care. We also make sure there’s plenty of leisure activity and entertainment that they can choose to join in if they wish.
Our residents make their rooms their own – some with photos and ornaments, others with their own curtains, wall hangings and bedspreads.
Friends and family are welcome at any time, and can share a meal, a coffee or some of our entertainment.
We would be delighted to have the opportunity to talk with you about our care. Please phone Chris Boudet, our care home manager, on (07) 573 9983, or feel free to drop in at any time. We can also guide you through the steps involved in coming to a care home for the first time.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 15 Sep 2015 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 34 |
| Vacancy | Yes |
| All rooms are large with ensuites. This allows you to set up your living environment with as much of your personal furniture and physical memories as you desire. | |
| Impending vacancy | No |
| Premium Room Charges | Yes |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Updated: 29 May 2020 | |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care. | |
| Healthcare Assistants/Caregivers | Yes | Our caregivers are highly experienced and work towards achieving NZQA qualificatins in residential aged care. They are skilled to provide the best care for our residents. | |
| Physiotherapist | Yes | Available by referral. | |
| Occupational Therapist | Yes | As required. | |
| Diversional Therapist | Yes | Bupa's Diversional Therapist oversees and inputs into, the robust Activities Programme prepared. | |
| Activities Co-ordinator | Yes | Our Activities Assistants are on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips. | |
| Hairdresser | Yes | Our hairdresser visits on a regular basis and provides a great service at a reasonable price. | |
| Podiatrist | Yes | Our skilled podiatrist visits monthly or on request. | |
| Dietitian | Yes | All menus are dietitian approved. Our dietitian is available for general advice and oversees special needs. | |
| Accredited Visitors | Yes | This can be arranged on an individual basis. | |
| Kaumatua | Yes | ||
| Chaplain/Spiritual Advisor | Yes | ||
| Other Personnel | Yes | A wide range of entertainers - Allied Health Professionals as needed - A GP who visits regularly and is also available on call. | |
| Updated: 15 Sep 2015 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | We have registered nurses on duty 24 hours a day who can provide this level of care. |
| Gastronomy/Nasogastric Management | Yes | We have registered nurses on duty 24 hours a day who can provide this level of care. |
| End of Life/Palliative Care | Yes | It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care. |
| Wound Care | Yes | We work together with GP's and specialist wound management nurses as required. |
| Diabetic Care | Yes | We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet. |
| Continence Advice | Yes | We manage resident's needs and provide a range of continence products with visits by community nurse specialist on request. |
| Infection Control | Yes | We meet all infection control standards. |
| Surgical Followup | Yes | We are able to care for people following surgery and privde a range of convalescent care options. |
| Clinical Management | Yes | |
| Other Specialties | Yes | Available as required. |
| Updated: 15 Sep 2015 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We welcome residents who wish to stay for a short time, either to give relatives and caregivers a break, or because they need a little bit of extra care to recuperate and return home. |
| Carer Support | Yes | We welcome residents who wish to stay for a short time, either to give relatives and caregivers a break, or because they need a little bit of extra care to recuperate and return home. |
| Subsidised | Yes | A subsidy may be available. |
| Private Paying | Yes | We welcome people who are self funding or have insurance cover. |
| Booking can be made in advance | Yes | According to bed availability. |
| Updated: 17 Oct 2014 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | Residents are welcome to personalise their rooms. We understand the importance of making it feel like home. |
| Single Rooms | Yes | |
| Rooms suitable for a couple | Yes | |
| Ensuite | Yes | Each room has its own full ensuite. |
| Alcohol Permitted | Yes | |
| Phone Access In Own Room | Yes | You are welcome to have a phone installed at your own cost. We offer WiFi to all our Residents. |
| Cater for under 65 yrs with Disability | Yes | We can discuss your special needs prior to admission. |
| Lounges/seating areas | Yes | We have a number of lounges for our Residents to use throughout the day. |
| Primary Health Funded Short Term Care | Yes | You may qualify for Primary Options for Acute Care Funding. Ask your GP for more details. |
| Provide End of Life/Palliative Care | Yes | It is our privilege to care for people nearing the end of their life. We work closel.y with GP's and Hospice to provide this care. |
| Day Programme for day stay clients | Yes | It is possible for people to join us during the day and return home at night. |
| Outings | Yes | As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics. |
| Whanau Room | Yes | We have areas available where residents and their families can spend quiet time together. |
| Maori Kaupapa | Yes | We respect all cultures. |
| Residents Committee | Yes | We have a care homes residents group with regular meetings. Bupa also has a National Residents and Relatives Association. |
| Newsletter | Yes | The Care Homes Newsletter is published on a regular basis. |
| Policy for management of challenging behaviour | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. |
| Confused Residents | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused. |
| Rural Setting | Yes | |
| Smoking Permitted | Yes | Smoking is permitted in the designated area. |
| Semi-Secure | Yes | |
| Updated: 15 Sep 2015 | ||
Special Features
| There is a real sense of space here at Te Puke Country Lodge with wide corridors, spacious rooms and a variety of lounges allowing choice and changes in your day to day activity.
Bupa Care Services has no shareholders so all surpluses are reinvested into our care homes. |
| Updated: 17 Oct 2014 |
Interests & Activities
| A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way. |
| Updated: 17 Oct 2014 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details about Meals | Our menus are dietitian approved and cater to individual preferences and requirements. | |
| Staffing Qualifications and Details | Te Puke Country Lodge meets all recommended staffing levels for residential care. | |
| Associated Complexes | We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available. | |
| What's included in your fees and what's not | A government subsidy may be available for part or all of your care. | |
| Updated: 17 Oct 2014 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Afrikaans | Yes | |
| Cook Island Maori | Yes | |
| Dutch | Yes | |
| English | Yes | |
| Fijian | Yes | |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| Hindi | Yes | |
| Interpreter | No | Although we don't have an interpreter on site the D.H.B can supply as available. |
| Mandarin | Yes | |
| Maori - Te Reo | Yes | |
| Punjabi | Yes | |
| Swahili | Yes | |
| Tagalog | Yes | |
| Updated: 17 Oct 2014 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Brethren | Yes | |
| Christian | Yes | |
| Denominations/Faiths represented | Yes | |
| Inter denominational | Yes | |
| Jehovah Witness | Yes | |
| Methodist | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | |
| Updated: 17 Oct 2014 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 1.50 km | |
| Shops | 1.00 km | Within walking distance. |
| Mall | 11.00 km | We organise trips to the local shopping centres in Te Puke, Tauranga, Papamoa and the Mount. |
| Parks | We take bus trips to the beach and surrounding parks. | |
| Library | 2.00 km | We arrange trips into town to the Library plus maintain a fresh rotation of books in house. |
| Updated: 17 Oct 2014 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| CareerForce | Yes | |
| National Certificate in Community Support Services (Core Competencies) | Yes | |
| National Certificate in Community Support Services (Residential) | Yes | |
| Registered Retirement Village? | Yes | |
| Rest Home MOH Audit Report Available. | Yes | The audit is available on the Bupa website www.bupa.co.nz |
| Retirement Villages Association of New Zealand [Inc] (RVA) | Yes | |
   ![Retirement Villages Association of New Zealand [Inc] (RVA)](https://eldernet-resources.s3.ap-southeast-2.amazonaws.com/resources/info-category-item-images/nya1aGXWV3JB68sZb30pBsatXJy7SeKgpPtAwdby.jpg "Retirement Villages Association of New Zealand [Inc] (RVA)") |
||
| Updated: 17 Oct 2014 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
