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Bupa Sunset Care Home - Kowhai wing & Kauri wing

At a glance
Vacancy
Yes
Name
Bupa Sunset Care Home
Category
Hospital
Address
117-123 Boundary Road
Blockhouse Bay
Auckland 0600
Region
Auckland
Phone
View Phone Number
Fax
View Fax Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Carolyn Hegh
Owner
Bupa Care Services - 0800 60 80 99
General Manager
Carolyn Hegh - 09 627 9094
Other services
Photos
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Tap to view all photos 1/10
Bupa is proud to offer rest home and hospital care at Sunset, in the heart of Blockhouse Bay.

Focusing on making each day the best it can be for your loved one is what’s most important to us. Our kind staff take the time to get to know them, so that our care can be personalised, respecting their likes, dislikes and preferences. We welcome friends and family at any time, and they are welcome to share meals (for a small charge).

We often receive compliments from our residents and their families about the kindness of our staff, and the “little extras” that they so willingly do. Our residents also compliment us on the lovely food our chef makes. We have open plan living and dining, leading to attractive gardens. There are plenty of spacious communal areas and cosy nooks to enjoy.

We would be delighted to have the opportunity to talk with you about our care. Please phone Carolyn Hegh, our General Manager, or feel free to drop in at any time.

For more information, please visit the Bupa link below or scroll down to download our brochure.
Service/Facility Details
Service/Facility Details
Detail Status
Contract with Health New Zealand | Te Whatu Ora Yes
Certification Yes
ORA Applies No

Updated: 4 Mar 2013

Bed and Vacancy Details
Bed and Vacancy Details
Detail Status
Approximate number of beds at this level of care 61
Vacancy Yes
For enquiries please phone our General Manager o Clinical Manager
Impending vacancy No
Short stay considered No
Premium Accommodation Charges Some Rooms as at 07 Nov 2024
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Extra admission requirements due to COVID-19 No

Updated: 12 Dec 2024

Testimonials
Testimonials
“This resthome has given me peace of mind that - is in a safe and secure supportive, caring environment. Cleanliness of place, not the typical smell of resthomes. Has huge appeal."

“The care of Mum is excellent and the respect shown to myself as her primary caregiver is also excellent. Meals are very good for residents.”

“Sunset is a very good place to live. Every staff member is caring. We get good food and the manager is very considerate/kind. Get good care.”

"The doctor is very nice. Nurses are helpful and kind. I get best care and good food.”

“Sunset is my home. Everyone is very nice and friendly. I have made friends. Managers are good and they listen and solve any issues you have. Nurses are very skilled. My family are all happy with the service.”

“Food is lovely and good staff. Good systems in place, all needs get taken care of. Love living here.”

Updated: 17 Oct 2014

Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.
Healthcare Assistants/Caregivers Yes Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist Yes A local physiotherapist calls in on a regular basis.
Occupational Therapist Yes As required.
Social Worker (on site) Yes As required.
Diversional Therapist Yes As required.
Activities Co-ordinator Yes Our Activities Assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips.
Hairdresser Yes Our hairdresser visits every Tuesday, providing a great service at a reasonable price.
Podiatrist Yes Our Podiatrist visits regularly.
Dietitian Yes All menus are Dietitian approved. Our Dietitian is available for general advice and to oversee special needs.
Accredited Visitors Yes This can be arranged on an individual basis.
Kaumatua Yes
Chaplain/Spiritual Advisor Yes Visits on request. Church service held every second Sunday
Other Personnel Yes A wide range of entertainers - Allied Health Professionals as needed - A GP who visits regularly and is also available on-call.

Updated: 17 Oct 2014

Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes We have registered nurses on duty 24 hours a day who can provide this level of care.
Gastronomy/Nasogastric Management Yes We have registered nurses on duty 24 hours a day who can provide this level of care.
End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GPs and Hospice to provide this care.
Wound Care Yes We work together with GPs and specialist wound management nurses as required.
Diabetic Care Yes We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet.
Continence Advice Yes We manage residents needs and provide a range of continence products with visits by community nurse specialist on request.
Stomal Therapy Yes We manage residents needs and provide a range of products with visits by community nurse specialist on request.
Stroke Rehabilitation Yes We provide support for residents who have had a stroke. This may include physiotherapy and special diet options.
Tracheotomy Care No Your special needs can be discussed prior to admission.
Infection Control Yes We meet all infection control standards.
Surgical Followup Yes We are able to care for people following surgery and provide a range of convalescent care options.
Psychiatric Care Yes We will provide referrals to other services as required.
Community Health Yes We link with community health professionals as required.
Clinical Management Yes Our manager is a registered nurse.
Other Specialties Yes Available as required.

Updated: 23 Aug 2024

Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Carer Support Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Subsidised Yes Subsidy may be available.
Private Paying Yes We welcome people who are self funded or have insurance cover.
Booking can be made in advance Yes According to bed availability.

Updated: 17 Oct 2014

Features
Features
Feature Status Details
May Bring Own Furniture Yes Residents are welcome to personalise their rooms. We understand the importance of making it feel like home.
Single Rooms Yes Some rooms available with Ensuite facilities.
Rooms suitable for a couple Yes Subject to availability, please discuss with Facility Manager.
Ensuite Yes Some rooms available with ensuites.
Alcohol Permitted Yes Weekly Happy Hour held within our home.
Phone Access In Own Room Yes You are welcome to have a phone and internet installed at your own cost.
Resident can adjust heating in own room Yes Can adjust heating in some rooms. No underfloor heating.
Cater for under 65 yrs with Disability Yes We can discuss your special needs prior to admission.
Lounges/seating areas Yes 2 Lounges - 1 separate from Dining area
Primary Health Funded Short Term Care Yes You may qualify for Primary Options For Acute Care Funding. Ask your GP for details.
Provide End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Palliative Care Contract Yes Individual funding may be available. Ask your GP or the hospital for more details.
Day Programme for day stay clients Yes It is possible for people to join us during the day and return home at night.
Outings Yes As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics.
Whānau Room Yes
Māori Kaupapa Yes We respect all cultures.
Family Committee Yes We welcome family input and hold family forums on a regular basis.
Newsletter Yes The care homes newsletter is published on a regular basis.
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.
Semi-Secure No Secure garden area.

Updated: 23 Aug 2024

Special Features
Special Features
We have 1 RH wing which is integrated with hospital rooms and all have ensuites> Residents enjoy this as there is varying activites.
All residents are encouraged to take outings when available & enjoy activites.

Updated: 17 Oct 2014

Interests & Activities
Interests & Activities
A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way.

Updated: 17 Oct 2014

Additional Information
Additional Information
Topic Details
What's included in your fees and what's not A government subsidy may be available for part or all of your care.
Staffing qualifications and details Sunset meets all recommended staffing levels for residential care.
Details about meals Our menus are dietitian approved and cater to individual preferences and requirements.
Associated Complexes We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available.

Updated: 17 Oct 2014

Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
Cantonese Yes
Cook Island Maori Yes
Dutch Yes
English Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Mandarin Yes
Māori - Te Reo Yes
Samoan Yes
Tongan Yes
Zulu Yes

Updated: 17 Oct 2014

Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes An Anglican pastor visits on request.
Baptist Yes
Hindu Yes
Inter denominational Yes Fortnightly Church Services held.
Methodist Yes
Roman Catholic Yes A Catholic nun visits weekly.

Updated: 17 Oct 2014

Distances
Distances
Location Distance Details
Public Transport 0.20 Km Bus Stop located at the top of the driveway
Shops 0.50 Km Small group of shops located at the top of the road
Mall 3.00 Km Lynmall Shopping centre
Parks 1.00 Km Griffen Park
Library 2.00 Km Blockhouse Bay Library

Updated: 17 Oct 2014


The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.