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Bupa Remuera Care Home

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Information Pack
At a glance
Vacancy
No
Name
Bupa Remuera Care Home
Category
Hospital Care
Address
10 Gerard Way
Meadowbank
East
Auckland
Postal Address
29/10 Gerard Way, Meadowbank, Auckland 1072
DHB
Auckland
Phone
(09) 521 1262
Fax
(09) 528 7193
Mobile
0272228158
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Penny Dine - (09) 521 1262
Owner
Bupa Care Services - 0800 60 80 99
Other services
Photos
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Remuera Care Home Remuera Care Home Remuera Care Home
Add your own review for this service

Remuera Care is everything a rest-home should be

My grandmother spent the last 21 months of her life at Remuera Care having the most wonderful time. We only wished we had been able to pursuade her to move in a year earlier. On Monday she had balloon tennis, arts and crafts and current events/general knowledge quizzes, On Tuesday there was a bus trip, Wednesday was hair day and baking, Thursday was a long bus trip and scrabble club, Friday was Mah-jong club, Saturday was arts and crafts and if she was interested in what was on, a movie and ice-cream. There were regular visits from music groups and friendly animals. There were pamper days with facials and pedicures. We quickly learned there was no point visiting nana during the week - she was too busy and wanted to make sure she was back home in time for the next activity on her schedule. There was a regular ice-cream trolley, and best of all according to nana - there was a glass of wine with dinner every night and once a week there was happy hour. There was also social events organised which families could come to. The rooms were massive - the size of a large living room, so plenty of space for several arm chairs, a china cabinet and most importantly for Nana, her card table. She was able to take all of her of her interests and hobbies and continue them in the secure and loving environment that Remuera Care offered. There was no time for her to be bored or decline. She was swept up by the staff and immersed into everything that was on offer and she flourished. The staff are extremely friendly and welcoming and schedule one on one time to spend with each resident. The care is very personalised and each resident is treated as an individual and as an adult, with their personalities and hobbies and interests all known and catered to by the staff. Her medical needs and dressings were all well taken care of. The meals were delicious and it was often disappointing to leave nana sitting down to a glass of wine and a delicious smelling roast meal while I had to drive home to cook dinner for my family. If you are looking for a rest home for yourself or your loved one, I cannot recommend Remuera Care highly enough. On a scale of one to ten, it scores fifteen. Don't hesitate.

Description
At Remuera Care Home, we pride ourselves on our welcoming, sociable environment – it’s relaxed and friendly, with plenty to do.

Our goal and commitment to you is to help you live the best life possible, supported physically, emotionally and socially and to be as independent as you wish.

Our range of activities and entertainment offers a relaxed opportunity to keep busy, learn new skills and to get to know others. This also includes outings in our van. You can choose to get involved in as much or as little as you like. Some residents prefer to enjoy their own company in their bedroom. We will always respect this choice.

You can be sure of individual attention from our kind staff who understand that little things make a difference. They’ll support you to make the most of life.

We make the effort to understand each person’s likes and dislikes, and we build our care around those, letting your preferences shape your day. That’s why we say, ‘Your day - your way.’
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsYes
Updated: 12 Jul 2017
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care17
Long term vacancyNo
Short term vacancyNo
Impending vacancyNo
Updated: 20 Oct 2017
Testimonials
Testimonials
There comes a time when you need care and once accepted, life is still pretty great. I am well looked after and happy, living here at Remuera.
Updated: 12 Jul 2017
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.
Healthcare Assistants/Caregivers Yes Our caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist Yes Available.
Occupational Therapist Yes As required by referral.
Diversional Therapist Yes
Activities Co-ordinator Yes Our activities assistants are on site up to 45 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips.
Hairdresser Yes Our hairdresser visits weekly and provides a great service at a reasonable price.
Podiatrist Yes Our skilled podiatrist visits 5 - 6 weekly or on request.
Dietitian Yes All menus are dietitian approved. Our dietitian is available for general advice and oversees special needs.
Accredited Visitors Yes This can be arranged on an individual basis.
Kaumatua Yes On request.
Chaplain/Spiritual Advisor Yes Inter-Dominational Church services on Friday mornings - or privately as requested. All denominations catered for by request.
Other Personnel Yes
Updated: 12 Jul 2017
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and hospice to provide this care.
Oxygen Management Yes We have registered nurses on duty 24 hours a day who can provide this level of care.
Surgical Followup Yes We are able to care for people following surgery and provide a range of convalescent care options.
Wound Care Yes We work together with GP's and specialist wound management nurses as required.
Diabetic Care Yes We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet.
Continence Advisor Yes We manage resident's needs and provide a range of continence products with visits by community nurse specialist on request.
Infection Control Yes We meet all infection control requirements.
Stomal Therapist Yes We manage resident's needs and provide a range of products with visits by community nurse specialist on request.
Psychiatric Care Yes Available under consultation.
Gerontological Care Yes Bupa prides itself on providing person-centred care. Your day is planned the way you want it.
Urology Yes We are able to manage all continence needs.
Clinical Manager Yes Our Clinical Manager has extensive experience in Aged Care.
Other Nursing Specialities Yes We make referrals for visits as required.
Psychologist Yes We make referrals for visits by community specialist as required.
Other Post Graduate Specialities Yes We make referrals for visits as required.
Updated: 19 Jan 2015
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We welcome residents who wish to stay for a short time, either to give relatives and caregivers a break, or because they need a little bit of extra care to recuperate and return home.
Carer Support Yes We welcome residents who wish to stay for a short time, either to give relatives and caregivers a break, or because they need a little bit of extra care to recuperate and return home.
Private Paying Yes We welcome people that are self funding.
Booking can be made in advance Yes According to bed availability.
Updated: 12 Jul 2017
Features
Features
FeatureStatusDetails
Under 65 yrs with Disability Yes We can discuss your special needs prior to admission.
Primary Health Funded Short Term Care Yes
Other End of Life/Palliative Care Yes
Whanau Room Yes We have areas where residents and their families can spend quiet time together.
Rooms (Single) Yes Spacious studio apartments with ensuite, full bathroom.
Rooms (Suit Couple) Yes As available.
Ensuite Yes All rooms have full private ensuite, shower and toilet.
May Bring Own Furniture Yes Residents are welcome to personalise their rooms. We understand the importance of making it feel like home.
Alcohol Permitted Yes
Pets In Residence Yes There is one cat and one dog residing at the Facility
Phone Access In Own Room Yes You are welcome to have a phone and internet installed at your own cost.
Wifi Yes On request.
Resident can adjust heating in own room Yes Thermostatically controlled wall heating.
Maori Kaupapa Yes We respect all cultures.
Residents Committee Yes We have a care home residents group with regular meetings. Bupa also has a National Residents and Relatives Association.
Newsletter Yes The Care Homes Newsletter is published on a regular basis.
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behavioujrs that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behavioujrs that residents may have. This may include residents who becove confused.
Lounges/seating areas Yes Our dining room is located downstairs where two hot meals are served daily; lunch and evening meal. A very large lounge is located upstairs - as well as cosy nooks throughout the home.
Outings Yes Three times a week - a longer trip on Tuesdays and shorter trips on Mondays & Thursday. We have a shoppers bus to the Meadowbank Mall each Monday morning.
Rural Setting No The village and care home have lovely cottage gardens which our residents enjoy.
Smoking Permitted Yes Smoking is permitted in the designated area.
Sprinklers Yes Remuera Care Home meets all NZ Fire Service regulations.
Audit report available Yes Audit report for the Health& Disability Standars is available on our website. Remuera Care Home is proud to achieve 3 year certification.
Updated: 12 Jul 2017
Special Features
Special Features
Bupa has no shareholders so all surpluses are reinvested back to our care homes.
Updated: 19 Jan 2015
Interests & Activities
Interests & Activities
A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for peoples special interests and hobbies. It is important to us that you live your day, your way.
Updated: 19 Jan 2015
Additional Information
Additional Information
TopicDetails
Details re Meals Our menus are dietitian approved and cater to individual preferences and requirements.
Staffing Details Remuera meets all recommended staffing levels for residential care.
Associated Complexes We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available.
Fees Details/Fees Do Not Include All of our spacious studio rooms offer Premium features, therefore there are additional costs. Please discuss this with the Facility Manager, Penny Dine
Updated: 12 Jul 2017
Languages Spoken
Languages Spoken
LanguageStatusDetails
Dari Yes
English Yes
Farsi (Persian) Yes
Filipino Yes
Hindi Yes
Interpreter Yes On request.
Punjabi Yes
Samoan Yes
Sri Lankan Yes
Tongan Yes
Other Information Yes Translators may be accessed as required.
Updated: 12 Jul 2017
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Christian Yes
Denominations/Faiths represented Yes
Inter denominational Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes
(Other comments) Yes Weekly services are held for Presbyterian, Anglican and Catholic faiths.
Updated: 19 Jan 2015
Distances
Distances
LocationDistanceDetails
Public Transport 0.50 km Bus Stop - to Eastern Bays or Newmarket or Remuera.
Shops 0.50 km Chemist, Wine Shop, Bakery, Dairy, Doctors
Mall 0.70 km Meadowbank Shopping Mall - we visit every Monday morning.
Parks 1.00 km Lovely wetland and bird sanctuary - many residents will take a walk to this lovely area.
Library 0.00 km Mobile Library visit from the Remuera Library every 2nd Monday between 2 and 3pm.
Updated: 12 Jul 2017
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
Rest Home MOH Audit Report Available. Yes The audit is available on the Bupa website www.bupa.co.nz
CareerForce Rest Home MOH Audit Report Available.
Updated: 19 Jan 2015

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