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Bupa Remuera Care Home

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At a glance
Bupa Remuera Care Home
Hospital Care
10 Gerard Way
Postal Address
29/10 Gerard Way, Meadowbank, Auckland 1072
(09) 521 1262
(09) 528 7193
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Visit Website
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Penny Dine - (09) 521 1262
Bupa Care Services - 0800 60 80 99
Other services
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Remuera Care Home Remuera Care Home Remuera Care Home
At Remuera Care Home, we pride ourselves on our welcoming, sociable environment – it’s relaxed and friendly, with plenty to do.

Our goal and commitment to you is to help you live the best life possible, supported physically, emotionally and socially and to be as independent as you wish.

Our range of activities and entertainment offers a relaxed opportunity to keep busy, learn new skills and to get to know others. This also includes outings in our van. You can choose to get involved in as much or as little as you like. Some residents prefer to enjoy their own company in their bedroom. We will always respect this choice.

You can be sure of individual attention from our kind staff who understand that little things make a difference. They’ll support you to make the most of life.

We make the effort to understand each person’s likes and dislikes, and we build our care around those, letting your preferences shape your day. That’s why we say, ‘Your day - your way.’
Service/Facility Details
Service/Facility Details
Contract with DHBYes
Additional Room CostsSome Rooms
Updated: 23 Jan 2015
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care16
Long term vacancyYes
Short term vacancyYes
Impending vacancyNo
Updated: 23 Jun 2017
There comes a time when you need care and once accpeted, life is still pretty great. I am well looked after and happy, living here at Remuera.
Updated: 19 Jan 2015
TypeHours Per WeekStatusDetails
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.
Healthcare Assistants/Caregivers Yes Our caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist Yes Available by referral.
Occupational Therapist Yes As required.
Activities Co-ordinator Yes Our activities assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips.
Hairdresser Yes Our hairdresser visits on a regular basis and provides a great service at a reasonable price.
Podiatrist Yes Our skilled podiatrist visits monthly or on request.
Dietitian Yes All menus are dietitian approved. Our dietitian is available for general advice and oversees special needs.
Accredited Visitors Yes This can be arranged on an individual basis.
Kaumatua Yes
Chaplain/Spiritual Advisor Yes Church services on Fridays - or privately as requested. All denominations catered for.
Other Personnel Yes A wide range of entertainers - Allied Health Professionals as needed.
Updated: 19 Jan 2015
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and hospice to provide this care.
Oxygen Management Yes We have registered nurses on duty 24 hours a day who can provide this level of care.
Surgical Followup Yes We are able to care for people following surgery and provide a range of convalescent care options.
Wound Care Yes We work together with GP's and specialist wound management nurses as required.
Diabetic Care Yes We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet.
Continence Advisor Yes We manage resident's needs and provide a range of continence products with visits by community nurse specialist on request.
Infection Control Yes We meet all infection control requirements.
Stomal Therapist Yes We manage resident's needs and provide a range of products with visits by community nurse specialist on request.
Psychiatric Care Yes Available under consultation.
Gerontological Care Yes Bupa prides itself on providing person-centred care. Your day is planned the way you want it.
Urology Yes We are able to manage all continence needs.
Clinical Manager Yes Our Clinical Manager has extensive experience in Aged Care.
Other Nursing Specialities Yes We make referrals for visits as required.
Psychologist Yes We make referrals for visits by community specialist as required.
Other Post Graduate Specialities Yes We make referrals for visits as required.
Updated: 19 Jan 2015
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We welcome residents who wish to stay for a short time, either to give relatives and caregivers a break, or because they need a little bit of extra care to recuperate and return home.
Carer Support Yes We welcome residents who wish to stay for a short time, either to give relatives and caregivers a break, or because they need a little bit of extra care to recuperate and return home.
Private Paying Yes We welcome people that are self funding or have insurance cover.
Booking can be made in advance Yes According to bed availability.
Updated: 19 Jan 2015
Under 65 yrs with Disability Yes We can discuss your special needs prior to admission.
Day Care Yes It is possible for people to join us during the day and return home at night.
Whanau Room Yes We have areas whre residents and thier families can spend quiet time together.
Rooms (Single) Yes Spacious studio apartments with ensuite, full bathroom
Rooms (Shared) Yes Four doubles - suitable only for couples or family members.
Rooms (Suit Couple) Yes We have four larger rooms for this purpose.
Ensuite Yes All rooms have full private ensuite,shower and toilet.
May Bring Own Furniture Yes Residents are welcome to personalise their rooms. We understand the importance of making it feel like home.
Alcohol Permitted Yes
Pets In Residence Yes There are two cats residing at the Facility
Phone Access In Own Room Yes You are welcome to have a phone and internet installed at your own cost.
Resident can adjust heating in own room Yes Thermostatically controlled wall heating.
Maori Kaupapa Yes We respect all cultures.
Residents Committee Yes We have a care homes residents group with regular meetings. Bupa also has a National Residents and Relatives Association.
Family Committee Yes Combined with the residents committee above.
Newsletter Yes The Care Homes Newsletter is published on a regular basis.
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behavioujrs that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behavioujrs that residents may have. This may include residents who becove confused.
Lounges/seating areas Yes Our dining room is located downstairs where two hot meals are served daily; lunch and evening meal. A very large lounge is located upstairs - as well as cosy nooks throughout the home.
Outings Yes Twice a week - a short trip on Tuesdays and a longer trip on Thursdays or Fridays. The short trips usually take the form of a scenic drive, the longer trips may be for picnic lunches, strolls along the seaside and recently a summer swim.
Rural Setting No The village and care home have lovely cottage gardens which our residents enjoy.
Smoking Permitted Yes Smoking is permitted in the designated area.
Sprinklers Yes Remuera Care Home meets all NZ Fire Service regulations.
Audit report available Yes Audit report for the Health& Disability Standars is available on our website. Remuera Care Home is proud to achieve 3 year certification.
Updated: 19 Jan 2015
Special Features
Special Features
Bupa has no shareholders so all surpluses are reinvested back to our care homes.
Updated: 19 Jan 2015
Interests & Activities
Interests & Activities
A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for peoples special interests and hobbies. It is important to us that you live your day, your way.
Updated: 19 Jan 2015
Additional Information
Additional Information
Details re Meals Our menus are dietitian approved and cater to individual preferences and requirements.
Staffing Details Remuera meets all recommended staffing levels for residential care.
Associated Complexes We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available.
Fees Details/Fees Do Not Include All of our spacious studio rooms offer Premium features, therefore there are additional costs. But please discuss this with the Facility Manager, Penny Dine
Updated: 19 Jan 2015
Languages Spoken
Languages Spoken
Afrikaans Yes
Cantonese Yes
Chinese Yes
Chinese dialect Yes
Cook Island Yes
Dari Yes
English Yes
Farsi (Persian) Yes
Filipino Yes
French Yes
German Yes
Interpreter Yes
Japanese Yes
Mandarin Yes
Maori - Te Reo Yes
Punjabi Yes
Rarotongan Yes
Samoan Yes
Tongan Yes
Other Information Yes Translators may be accessed as required.
Updated: 19 Jan 2015
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Christian Yes
Denominations/Faiths represented Yes
Inter denominational Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes
(Other comments) Yes Weekly services are held for Presbyterian, Anglican and Catholic faiths.
Updated: 19 Jan 2015
Public Transport 0.50 km Bus Stop - to Eastern Bays or Newmarket or Remuera.
Shops 0.50 km Chemist, Wine Shop, Bakery, Dairy, Doctors
Mall 0.70 km Meadowbank Shopping Mall - we visit every Monday morning.
Parks 1.00 km Lovely wetland and bird sanctuary - many residents will take a walk to this lovely area.
Library 0.00 km Mobile visit from the Remuera Library every Thursday between 2 and 3pm.
Updated: 19 Jan 2015
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
Rest Home MOH Audit Report Available. Yes The audit is available on the Bupa website www.bupa.co.nz
CareerForce Rest Home MOH Audit Report Available.
Updated: 19 Jan 2015