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Bupa Parklands Care Home

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Bupa Parklands Care Home
Hospital Care
429 Papanui Road
Papanui, Merivale, St Albans, Strowan
North, North West
Postal Address
PO Box 5084, Papanui, Christchurch
(03) 352 6169
(03) 352 4100
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Lynda Fleury - (03) 352 6169
Bupa Care Services - 0800 60 80 99
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Parklands Hospital Brochure Parklands Hospital Brochure Parklands Hospital Brochure
Serving the needs of the surrounding communities of Papanui, Merrivale, St Albans and Strowan.

Bupa is proud to offer Hospital and Dementia care at Parklands in Papanui, in our beautifully refurbished surroundings, complete with lovely, sheltered gardens. We are now also able to offer palliative and severe illness care.

What sets Parklands apart is our determination to put each resident in charge of their own day, so that the care we give fits around their preferences. That's why we say “your day - your way.” We welcome friends and family at any time. In every way we can, we make sure that each day is the best it can be - for everyone.

Our staff are wonderful, kind people, always ready to stop and have a chat. We have Doctors who visit every day during the week, and a Physiotherapist who works with our residents regularly. Our geriatrician visits fortnightly.

We would be delighted to have the opportunity to talk with you about our care. Please phone Lynda Fleury, our Care Home Manager, or feel free to drop in at any time. .
Service/Facility Details
Contract with DHBYes
Additional Room CostsSome Rooms
Updated: 12 Oct 2015
DHB Respite Care Booking Service
We provide DHB Respite Care Booking Service.
Bed and Vacancy Details
Approximate number of beds at this level of care71
Long term vacancyYes
Short term vacancyNo
Great nutritious meals prepared on site and an excellent activities programme. Call Lynda Fleury on 03 352 6169 if you need any help or Sarah Radburnd on 027 273 2113
Impending vacancyNo
Updated: 24 Apr 2017
I write to you to inform how grateful I am for the amazing care that my mother receives at Parklands. She is managed well and her dignity is respected greatly. At her former placement I visited 7 days a week and sometimes at night as I was so concerned about her. Now I visit 2-3 times a week and leave knowing that she is safe. With a husband at home with Parkinsons this has helped me get back some personal time. I find the staff efficient and happy and always ready to listen. Many thanks to all who participate in my mothers ‘end of life’ stage.

We cannot speak highly enough of the quality of care Mum has received from all your staff on Kowhai ward and are very appreciative of everything that has been done to ensure Mums well being. Staff who went beyond the call of duty, particularly in Mums last days. We were impressed with the way the residents were treated with dignity, compassion and respect. With our very best wishes and grateful thanks.

It is very difficult to put into words just how grateful our family is for the amazing, compassionate and caring way, you all looked after our darling husband and Dad. You made his last weeks as pleasant and comfortable as was possible and we loved always finding him so immaculate and groomed.
Updated: 12 Oct 2015
TypeHours Per WeekStatusDetails
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.
Healthcare Assistants/Caregivers Yes Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist Yes A local physiotherapist calls in on a regular basis.
Occupational Therapist Yes As required.
Own Social Worker No As required.
Diversional Therapist No As required.
Activities Co-ordinator Yes Our Activities Assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips.
Hairdresser Yes Our hairdresser visits on a regular basis and provides a great service at a reasonable price.
Podiatrist Yes Our skilled podiatrist visits regularly.
Dietitian Yes All menus are Dietitian approved. Our Dietitian is available for general advice and oversight of specialised needs.
Accredited Visitors Yes This can be arranged on an individual basis.
Kaumatua Yes
Chaplain/Spiritual Advisor Yes
Other Personnel Yes A wide range of entertainers - Allied Health Professional as needed - A GP who visits regularly and is also available on-call.
Updated: 12 Oct 2015
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Palliative Care Contract Yes Individual palliative care funding may be available.
End of Life/Palliative Care’ Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Gastronomy/Nasogastric Management Yes We have a registered nurse on duty 24 hours a day who can provide this level of care.
Oxygen Management Yes We have a registered nurse on duty 24 hours a day who can provide this level of care.
Surgical Followup Yes We are able to care for people following surgery and provide a range of convalescent care options.
Wound Care Yes We work together with GP's and specialist wound management nurses as required.
Diabetic Care Yes We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet.
Continence Advisor Yes We manage residents needs and provide a range of continence products with visits by community nurse specialist on request.
Infection Control Yes We meet all infection control standards.
Stomal Therapist Yes We manage residents needs and provide a range of products with visits by community nurse specialists on request.
Psychiatric Care Yes
Stroke Rehabilitation Yes We provide support for residents who have had a stroke. This may include physiotherapy and special diet options.
Tracheotomy Care Yes Your special needs can be discussed prior to admission.
Dialysis Yes We are able to provide continuous ambulatory peritoneal dialysis. We also provide support for those requiring haemo dialysis.
Spinal Injuries Yes Your special needs can be discussed prior to admission.
Specialised Dementia Care Yes
Gerontological Care Yes Bupa prides itself on providing person-centred care. Your day is planned the way you want it.
Urology Yes We are able to manage all continence needs.
Community Health Yes We link with community health professionals as required.
Clinical Manager Yes Our Manager is a registered nurse.
Other Nursing Specialities Yes Available as required.
Anthroposophical Care No We have a strong focus on person-centred care.
Psychologist Yes We make referrals for visits by community specialists as required.
Psychiatrist Yes We make referrals for visits by community specialists as required.
Other Post Graduate Specialities Yes We make referrals for visits as required.
Updated: 12 Oct 2015
Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Respite Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Carer Support or other Short Stay Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Advance bookings taken Yes According to bed availability.
Subsidised service Yes Subsidy may be available.
Private paying service Yes We welcome people who are self funded or have insurance cover
Updated: 12 Oct 2015
Under 65 yrs with Disability Yes We can discuss your special needs prior to admission.
Primary Health Funded Short Term Care Yes You may qualify for Primary Options For Acute Care Funding. Ask your GP for details.
Other End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Whanau Room Yes We have areas available where residents and their families can spend quiet time together.
Rooms (Single) Yes
Rooms (Shared) Yes
Ensuite Yes
May Bring Own Furniture Yes Residents are welcome to personalise their rooms. We understand the importance of making it feel like home.
Alcohol Permitted Yes
Phone Access In Own Room Yes You are welcome to have a phone and internet installed at your own cost.
Maori Kaupapa Yes You are welcome to have a phone and internet installed at your own cost.
Residents Committee Yes We respect all cultures.
Family Committee Yes We have a care home residents group with regular meetings. Bupa also has a National Residents and Relatives Association.
Newsletter Yes We welcome family input and hold family forums on a regular basis
Policy for management of challenging behaviour Yes The care homes newsletter is published on a regular basis.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Lounges/seating areas Yes
Outings Yes As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics.
Smoking Permitted Yes Only in the smoking area.
Sprinklers Yes Parklands meets all NZ Fire Service regulations.
Audit report available Yes Audit report for Health & Disability Standards is available on our website. Parklands is proud to achieve 4 year certification.
Updated: 12 Oct 2015
Special Features
Courtyards and prize winning gardens

Specialist Dementia Care Unit

Long Term Medical Care

Spiritual support for dying patients and emotional/spiritual support
for their relatives

Member of Southern Regional Elderly Care Network.

Parklands Hospital is owned by Bupa Care Services - specialists in aged care.

We provide New Zealanders with:

• Personal Medical Alarms
• Retirement village living
• Rest home care
• Hospital care
• Day care for the elderly
• Special Dementia Care
• Dementia care
• Respite care

The team at Bupa Care Services is passionate about helping older New Zealanders to get the most out of life. Our strong caring ethics, dedication and respect are valued by people at some of the most vulnerable times in their lives – so trust is intrinsic to the way we work.

Bupa has no shareholders so all surpluses are reinvested into our care homes.

Updated: 12 Oct 2015
Interests & Activities
A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way.
Updated: 12 Oct 2015
Additional Information
Details re Meals Our menus are dietitian approved and cater to individual preferences and requirements.
Staffing Details Kauri Coast meets all recommended staffing levels for residential care.
Associated Complexes We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available.
Fees Details/Fees Do Not Include A government subsidy may be available for part or all of your care.
Updated: 12 Oct 2015
Languages Spoken
Chinese Yes
Dutch Yes
English Yes
Filipino Yes
Interpreter Yes We are able to access Interpreters from the Canterbury DHB.
Updated: 12 Oct 2015
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Christian Yes
Inter denominational Yes
Roman Catholic Yes
Updated: 12 Oct 2015
Public Transport 0.05 km Orbitor, general bus service. Stop outside hospital.
Shops 0.50 km Florist, banks, petrol stations, shoe, travel agent, childrens & adults clothing
Mall 1.00 km Northlands Mall, Merivale Mall
Parks 0.00 km St James Park is nearby.
Library 0.50 km Papanui Library is nearby.
Updated: 12 Oct 2015
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes Bupa is committed to ensuring staff have the knowledge & skills to deliver high quality care to our residents. Bupa delivers approved training programmes for National Certificates in Foundation Skills,Core Competencies & Dementia Qualifications.
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
Registered Retirement Village? Yes Parklands on Papanui Apartments are now available for residents. Call Jan England on 03 373 8571 or 027 702 9619 for any enquiries or just call in to view.
Rest Home MOH Audit Report Available. Yes At Parklands we are proud to be one of a small number of NZ care homes who hold 4 year certification. We invite you to view our latest Ministry of Health Audit report simply by clicking on the website link provided above in the Contact Details section.
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Other details Yes We would love to talk to you about how Parklands could become home to you or your loved one. Please call Lynda Fleury on 03 352 6169.
CareerForce Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 12 Oct 2015