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Bupa Eventhorpe Care Home - Hospital

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Bupa Eventhorpe Care Home
Hospital Care
32 Firth St
Hamilton East
Hamilton 3015
Postal Address
32 Firth Street
Hamilton East
Hamilton 3216
(07) 856 3063
(07) 856 3064
View Email Address
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Jibeesh Chacko - 027 258 9734
Bupa Care Services - 0800 60 80 99
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Visitors as usual (but not if you’re unwell or recently returned from overseas)
At Eventhorpe Care Home, we offer compassionate and respectful rest home, palliative and hospital care, as well as respite and carer support.

Our goal and commitment to you is to help you live the best life possible, supported physically, emotionally and socially and to be as independent as you wish.

At Eventhorpe our range of activities and entertainment offers a relaxed opportunity to keep busy, learn new skills and to get to know others. This also includes outings in our van. You can choose to get involved in as much or as little as you like. Some residents prefer to enjoy their own company in their bedroom. We will always respect this choice.i

You can be sure of individual attention from staff who have a “whatever it takes” attitude to providing the support you need to make the most of life. Our wellness approach recognises individual's physical, social, cultural and spiritual needs.

We are based in Hamilton East, close to shopping and on a major bus route
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 5 Dec 2019
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 57
Vacancy Yes
Our new hospital rooms are now completed. Ensuite available and very spacious. Please enquire for vacancy
Impending vacancy Yes - Waiting List available
Premium Room Charges Some Rooms as at 25 Sep 2020
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 25 Sep 2020
Thank you for the wonderful care of my husband. The team at Eventhorpe were just dedicated to his needs. Mrs W

The management and team at Eventhorpe are wonderful, couldn't ask for more. Mrs T

The help and assistance in getting to know the system was just so helpful in a very stressful situation for the family. Thank you so much. Mum is very happy with you. Mr B

Transferring my Mum from another care home was made easy by the great information and support of the management. When we eventually got there we were greeted with a warm and friendly welcome. Ms V

Thankyou to all the staff that have made my sister that lives there, so happy.

I just wanted to write and thank you for the wonderful care and service you showed to my extended family recently when my Uncle’s father was admitted to your care home. They said you came in on a Saturday and spent over an hour doing the enquiry with them – you were calm, empathetic and supportive, reassured them, answered all their questions, and made sure they had time to process all you shared with them.

Since his admission, my Uncle said how very kind you were in reassuring and empathising with him about his grief about his dad being in care, and that you came up with a care home-based solution for him about a favourite activity he used to do with his dad.

I can’t tell you enough how much I appreciate this. The family dynamics are ‘interesting’ and you have helped them all navigate this difficult time with care and professionalism.

Kind regards

I am EPOA for my mother and would like to say that when we first met the manager we were under a great deal of stress and pressure to find a suitable care home. Sue couldn't have been more helpful, taking the stress away by organizing transport for Mum from the hospital (at 92 & frail getting in and out of cares is not easy) as well as having her room all set up, medications all sorted etc.

While she was at Eventhorpe we could not fault the respect given to Mum or the care & attention she received. I was continually informed by phone of any changes along with the reasons for the changes.

She was taken for outings and enjoyed all the activities and knitting club.

Mum was treated with respect and my husband & I can not thank Sue and her team enough for the wonderful care of a much loved Mother & Grandmother.

With kind regards and many thanks
Maurice & Leonie

Thank you to all the staff at Eventhorpe for their kind care and wonderful attention they gave to our mother while she was there. The attention to her every need was brilliant. Our family are very grateful.
Family of Mrs B
Updated: 31 May 2019
TypeHours Per WeekStatusDetails
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our team of nurses are experienced in aged care.
Nurse Practitioner Yes Our medical team consists of 3 GP's and 2 nurse practitioners and visit us twice a week along with on call services
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist Yes Our physiotherapy team consist of a physiotherapist and physiotherapy assistant who are on site regularly
Occupational Therapist Yes As required.
Social Worker (on site) No As required.
Diversional Therapist Yes
Activities Co-ordinator Yes Our Activities team consists of 5. Our varied 7 day programme incorporates one-to-one activities, group sessions and day trips. The team meets quarterly with other diversional therapy teams for training and sharing ideas.
Hairdresser Yes We have a dedicated hair salon and our hairdresser visits on a regular basis and provides a great service at a reasonable price
Podiatrist Yes Our professional podiatrist visits monthly
Dietitian Yes All menus are Dietitian approved. Our Dietitian is available for general advice and oversight of specialised needs.
Accredited Visitors Yes This can be arranged on an individual basis.
Kaumatua Yes
Chaplain/Spiritual Advisor Yes Weekly non denomination church services. Visited by other denomination ministers.
Other Personnel Yes
Updated: 5 Dec 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes We have a registered nurses on duty 24 hours a day who can provide this level of care.
Gastronomy/Nasogastric Management Yes We have a registered nurse on duty 24 hours a day who can provide this level of care.
Bariatric (Care of the very overweight) Yes We have specialised equipment on site
Palliative Care (Contracted) Yes Individual palliative care funding may be available.
End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Dialysis Yes We are able to provide continuous ambulatory peritoneal dialysis. We also provide support for those requiring haemo dialysis.
Wound Care Yes We work together with GP's and specialist wound management nurses as required.
Diabetic Care Yes We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet.
Continence Advice Yes We manage residents needs and provide a range of continence products with visits by community nurse specialist on request. Product training by our continence facilitators ensure all new staff have follow through training.
Stomal Therapy Yes We manage residents needs and provide a range of products with visits by community nurse specialists on request.
Stroke Rehabilitation Yes We provide support for residents who have had a stroke. This may include physiotherapy and special diet options.
Tracheotomy Care Yes Your special needs can be discussed prior to admission.
Spinal Injuries Care Yes Your special needs can be discussed prior to admission.
Infection Control Yes We meet all infection control standards.
Surgical Followup Yes We are able to care for people following surgery and provide a range of convalescent care options.
Psychiatric Care Yes We will provide referrals to other services as required.
Community Health Yes We link with community health professionals as required.
Clinical Management Yes Our Clinical Manager is a registered nurse.
Other Specialties Yes Available as required.
Updated: 31 May 2019
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Carer Support Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Subsidised No Subsidy may be available.
Private Paying Yes We welcome people who are self funded or have insurance cover.
Booking can be made in advance Yes According to bed availability.
Updated: 5 Dec 2019
May Bring Own Furniture Yes Residents are welcome to personalise their room. We understand the importance of making it feel like home.
Single Rooms Yes We have nicely appointed single rooms.
Shared Rooms Yes We have companion rooms to accommodate a husband and wife, who wished to have the same room - negotiable and subject to availability.
Rooms suitable for a couple Yes
Ensuite Yes Some have ensuites
Alcohol Permitted Yes
Pets In Residence Yes
Negotiate To Bring Own Pet Yes We are happy to discuss options for your pets.
Phone Access In Own Room Yes You are welcome to have a phone and internet installed at your own cost.
Wifi Yes
Resident can adjust heating in own room Yes We have under floor heating, that can be adjusted in sections of the care home.
Cater for under 65 yrs with Disability Yes We discuss your special needs prior to admission.
Lounges/seating areas Yes
Primary Health Funded Short Term Care Yes You may qualify for Primary Options For Acute Care Funding. Ask your GP for details.
Provide End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Palliative Care Contract Yes Individual funding may be available. Ask your GP or the hospital for more details.
Day Programme for day stay clients Yes It is possible for people to join us during the day and return home at night.
Outings Yes As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics.
Whanau Room Yes We have areas available where residents and their families can spend quiet time together.
Maori Kaupapa Yes We respect all cultures.
Residents Committee Yes We have a care home residents group with regular meetings. Bupa also has a National Residents and Relatives Association.
Family Committee Yes We welcome family input and hold family forums on a regular basis.
Newsletter Yes The care homes newsletter is published on a regular basis.
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.
Smokers Room Yes Separate area for smoking
Smoking Permitted Yes We have a designated smoking area.
Updated: 5 Dec 2019
Additional Information
Additional Information
Details about Meals Our menus are dietitian approved and cater to individual preferences and requirements.
Staffing Qualifications and Details Eventhorpe meets all recommended staffing levels for residential care.
Associated Complexes We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available.
What's included in your fees and what's not A government subsidy may be available for part or all of your care.
Updated: 5 Dec 2019
Languages Spoken
Languages Spoken
Chinese Yes
Chinese dialect Yes
Cook Island Maori Yes
Dutch Yes
English Yes
Estonian Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
French Yes
Hindi Yes
Indonesian Yes
Malayalam Yes
Mandarin Yes
Maori - Te Reo Yes
Nepali Yes
Punjabi Yes
Samoan Yes
Telugu Yes
Thai Yes
Tongan Yes
Urdu Yes
Other Information Yes Nigerian
Updated: 31 May 2019
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Hindu Yes
Inter denominational Yes
Methodist Yes
Non denominational Yes A weekly church service is held in our home
Roman Catholic Yes
Salvation Army Yes
Updated: 31 May 2019
Public Transport 0.25 km Short distance from major bus stop route
Shops 1.00 km
Mall   Within a short drive
Parks   Main Hamilton gardens very close by, including lovely rose gardens, within walking distance.
Library   Hamilton library visits regularly
Updated: 31 May 2019
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
Approved provider of Professional Development and Recognition Programme Yes
CareerForce Yes All our staff are trained through Career Force
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
National Certificate in Diversional Therapy Yes
Rest Home MOH Audit Report Available. Yes The audit is available on the Bupa website www.bupa.co.nz
Approved provider of Professional Development and Recognition Programme CareerForce Rest Home MOH Audit Report Available.
Updated: 25 Sep 2018

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.