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Bupa Bethesda Care Home - Bethesda Hospital

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Bupa Bethesda Care Home
Hospital Care
235 Harewood Road
Christchurch 8053
(03) 359 6390
(03) 359 4313
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Chris McCulloch - (03) 359 6390
Bupa Care Services - 0800 60 80 99
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Bupa Bethesda Certification - 4 years' (08 April 2019) Bupa Bethesda Certification - 4 years' (08 April 2019) Bupa Bethesda Certification - 4 years' (08 April 2019)

Bupa Bethesda Care Home is proud to be awarded another 4 years' certification (for the third year in a row) by the Canterbury District Health Board. Bupa Bethesda Care Home is certified to provide rest home and hospital-level care for up to 91 residents. In addition to this a partial provisional audit was completed to assess the services preparedness for the opening of a 20-bed dementia unit by July 2019.  The number of rest home beds will be reduced from 45 to 25. The total number of beds available remains at 91.  Also verified were 20 of the 46 hospital beds as suitable as dual-purpose beds.


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At Bupa Bethesda Care Home we offer rest home, hospital, and secure dementia care. Our dementia care unit will open in September 2019 - please call us to find out more information on this new level of care we will offer.

Everything about Bupa Bethesda Care Home is comfortable and homely – from the large rooms, big enough for a sofa and coffee table; to our comfortable shared lounges; to the easy walk to the local shops.

Our care home is located in the heart of Bishopdale, only 10 minutes from Christchurch airport, and the local Bishopdale Village Mall is a short 450m walk down the road. Plus, we also conveniently have a bus stop located out the front of our Christchurch care home.

Focusing on making each day the best it can be for your loved one is important to us. We take the time to get to know each resident so that our care can be personalised, respecting each person’s likes, dislikes, and preferences.

We would be delighted to have the opportunity to talk with you about our care. Please call Chris McCulloch, care home manager, or feel free to visit us.

Alternatively, our community liaison coordinator, Sarah (027 273 2113), can help you with information about moving into a care home, and inform you about the choice of Bupa care homes in Christchurch.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 10 Jan 2017
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 32
Vacancy Yes
Call Sarah on 027 273 2113 or our Care Home Manager Chris on (03) 359 6390.
Impending vacancy No - Call Chris on (03) 359 6390
Additional Room CostsSome Rooms
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 22 Aug 2019
Bethesda is perfectly homely. We are very well cared for and the staff are all tops. I am very happy and wouldn't like to move.

Noeline Reid
Updated: 10 Jan 2017
TypeHours Per WeekStatusDetails
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist Yes A local physiotherapist calls in on a regular basis.
Occupational Therapist Yes As required.
Social Worker (on site) No As required.
Diversional Therapist Yes As required.
Activities Co-ordinator Yes Our Activities Assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips.
Hairdresser Yes Our hairdresser visits on a regular basis and provides a great service at a reasonable price.
Podiatrist Yes A podiatrist visits our residents every 3 weeks.
Dietitian Yes All menus are Dietitian approved. Our Dietitian is available for general advice and oversight of specialised needs.
Accredited Visitors Yes This can be arranged on an individual basis.
Kaumatua Yes
Chaplain/Spiritual Advisor Yes Regular interdenominational church services are held at Bethesda.
Other Personnel Yes A wide range of entertainers - Allied Health Professional as needed - A GP who visits regularly and is also available on-call
Updated: 10 Jan 2017
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes We have a registered nurse on duty 24 hours a day who can provide this level of care
Gastronomy/Nasogastric Management Yes We have a registered nurse on duty 24 hours a day who can provide this level of care.
Palliative Care (Contracted) No Individual palliative care funding may be available.
End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Dialysis Yes We are able to provide continuous ambulatory peritoneal dialysis. We also provide support for those requiring haemo dialysis.
Wound Care Yes We work together with GP's and specialist wound management nurses as required.
Diabetic Care Yes We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet.
Continence Advice Yes We manage residents needs and provide a range of continence products with visits by community nurse specialist on request.
Stomal Therapy Yes We manage residents needs and provide a range of products with visits by community nurse specialists on request.
Stroke Rehabilitation Yes We provide support for residents who have had a stroke. This may include physiotherapy and special diet options.
Tracheotomy Care Yes Your special needs can be discussed prior to admission.
Spinal Injuries Care Yes Your special needs can be discussed prior to admission.
Infection Control Yes We meet all infection control standards.
Surgical Followup Yes We are able to care for people following surgery and provide a range of convalescent care options.
Psychiatric Care Yes We will provide referrals to other services as required.
Community Health Yes We link with community health professionals as required
Clinical Management Yes Our Manager is a registered nurse.
Other Specialties Yes Available as required.
Updated: 10 Jan 2017
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Carer Support Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Subsidised Yes Subsidy may be available.
Private Paying Yes We welcome people who are self funded or have insurance cover.
Booking can be made in advance Yes According to bed availability.
Updated: 10 Jan 2017
May Bring Own Furniture Yes Residents are welcome to personalise their rooms. We understand the importance of making it feel like home.
Single Rooms Yes We have a range of rooms to offer including large spacious premium rooms with ensuites. We also have a small number of standard rooms.
Shared Rooms Yes We welcome couples and will work to accommodate your needs.
Rooms suitable for a couple Yes We have spacious rooms that can accomodate a married couple.
Ensuite Yes Our premium rooms offer ensuite facilities, premium room rates apply for these rooms.
Alcohol Permitted Yes
Negotiate To Bring Own Pet Yes We are happy to discuss options for your pets.
Phone Access In Own Room Yes Phones are able to be provided in residents room, this is at resident's own cost.
Resident can adjust heating in own room Yes We have under-floor heating that is adjusted in each section of the building.
Cater for under 65 yrs with Disability Yes We can discuss your special needs prior to admission.
Lounges/seating areas Yes We have several lounges for residents to choose from. The largest lounge in our home is in the rest home and our special events are held there for everyone.
Primary Health Funded Short Term Care No You may qualify for Primary Options For Acute Care Funding. Ask your GP for details.
Provide End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Palliative Care Contract Yes Individual funding may be available. Ask your GP or the hospital for more details.
Day Programme for day stay clients No It is possible for people to join us during the day and return home at night.
Outings Yes As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics.
Whanau Room No We have areas available where residents and their families can spend quiet time together.
Maori Kaupapa Yes We respect all cultures.
Residents Committee Yes We have a care home residents group with regular meetings. Bupa also has a National Residents and Relatives Association.
Family Committee Yes We welcome family input and hold family forums on a regular basis.
Newsletter Yes The care homes newsletter is published on a regular basis.
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.
Smoking Permitted Yes Only in the smoking area.
Updated: 10 Jan 2017
Special Features
Special Features
Bupa New Zealand is part of the global Bupa Group of companies, a leading international health and care organisation. Bupa New Zealand draws on the Bupa Group’s wide international expertise and experience to help provide people with better health and care choices, support and advice. We do this through our care homes, retirement villages, rehabilitation centres and dental clinics. Our purpose is to help people live longer, healthier, happier lives.

Our focus is on our customers. Globally the Bupa Group invests back into improving the quality of our health and care services.

We're one of New Zealand’s leading residential aged care providers. Our high satisfaction scores and customer recommendations continue to endorse why people choose Bupa care homes.

Did you know we have over 70 years’ experience?
The Bupa Group began operations in 1947 in the UK. Nationally, Bupa has 48 care homes, 34 retirement villages, 7 rehabilitation centres, and over 25 dental clinics.

Dementia care at Bupa - As one of New Zealand’s largest providers of dementia care, we play an important role in shaping dementia care with a person-centred approach.
Updated: 14 Aug 2019
Interests & Activities
Interests & Activities
At Bupa Bethesda a range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way.
Updated: 14 Aug 2019
Additional Information
Additional Information
Details about Meals Our menus are dietitian approved and cater to individual preferences and requirements.
Staffing Qualifications and Details Bethesda meets all recommended staffing levels for residential care.
Associated Complexes We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available.
What's included in your fees and what's not A government subsidy may be available for part or all of your care.
Updated: 10 Jan 2017
Languages Spoken
Languages Spoken
Chinese Yes
English Yes
Fijian Indian Yes
Filipino Yes
Interpreter Yes We have access to the interpreter services through the Canterbury DHB.
Updated: 10 Jan 2017
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Christian Yes
Inter denominational Yes
Methodist Yes
Roman Catholic Yes
Salvation Army Yes
Updated: 10 Jan 2017
Public Transport   Bus stop immediately outside our home.
Shops   Walking distance to Bishopdale Mall.
Mall   5 minutes drive to Northlands Mall. Our Activities staff take residents out on shopping trips as a regular event.
Parks   Bishopdale park is close and we have regular outings to the Groyns Reserve.
Library   Library outreach provide us with a regular library service. We also have access to talking books and DVDs.
Updated: 10 Jan 2017
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
CareerForce Yes Bupa is committed to ensuring staff have the knowledge & skills to deliver high quality care to our residents. Bupa delivers approved training programmes for National Certificates in Foundation Skills,Core Competencies & Residential Qualifications.
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
National Certificate in Diversional Therapy Yes One of our Activities Assistants holds a National Certificate in Diversional Therapy.
Rest Home MOH Audit Report Available. Yes At Bethesda we are proud to be one of a small number of NZ care homes who hold 4 year certification. We invite you to view our latest Ministry of Health Audit report simply by clicking on the website link provided above in the Contact Details section.
Other details Yes We would love to talk to you about how Bethesda could become home to you or your loved one. Please call Chris McCulloch on 03 359 6390.
CareerForce Rest Home MOH Audit Report Available.
Updated: 10 Jan 2017
What's New
What's New
Facility Image

Dementia Awareness Month at Bupa Bethesda Care Home in Christchurch

September is Dementia Awareness Month around the world, and at Bupa we will be showing our support for this international campaign that raises awareness and challenges the stigma that surrounds dementia.

Every three seconds, someone in the world develops dementia. Here in New Zealand, four out of five Kiwis are affected by dementia in some way. Today, around 70,000 New Zealanders are living with dementia, and this is expected to almost triple by 2050*.

There are many ways you can get involved throughout the month, including wearing purple, joining a memory walk, or making a dementia commitment.

In 2018 our Bupa teams raised awareness for dementia in their local communities through a myriad of various activities such as dressing in purple and walking around the block to remember those who can't, enjoyed bike rides around the community to help make local connections between the young and the older (and much wiser!), as well as participating in organised memory walks nationally (wearing purple of course!).

That's why we're proud to announce that Bupa Bethesda Care Home has recently been approved for a 20-bed dementia unit. For more information on our new dementia unit set to open please call our Care Home Manager, Chris McCulloch on (03) 359 6390.


(* Source: www.alzheimers.org.nz)

ARTICLE PICTURE: Catherine Hall, Alzheimers New Zealand’s Chief Executive presenting Jan Adams, Managing Director of Bupa Villages and Aged Care with the health and care company's Dementia Friendly Award.

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.