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Bupa Beachhaven Care Home - Hospital

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At a glance
Vacancy
Yes
Name
Bupa Beachhaven Care Home
Category
Hospital Care
Address
249 Birkdale Road
Beachhaven
Waitemata North
Auckland
DHB
Waitemata
Phone
(09) 483 7019
Fax
(09) 483 7016
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Jean Colbeck - (09) 483 7019
Owner
Bupa Care Services - 0800 60 80 99
Other services
Photos
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Beachhaven Care Home Beachhaven Care Home Beachhaven Care Home
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Description
Located on the North Shore, Beachhaven is just a fifteen minute drive from the Auckland CBD.

We’ve been part of the Beach Haven community for over 25 years and are well known for providing a homely and friendly environment. Beachhaven has been awarded "Bupa Care Home of the Year" three times for its excellence in providing care.

Our large, sunny lounges offer places for our residents to sit and relax in warm and comfortable areas. We have outdoor decks, where on a nice day, our residents can sit amongst the plants and have a chat. Our top deck has panoramic views that lookout to the estuary. Sitting amongst the treetops with native birds chirping add to the overall feeling of peace and tranquility.

At Beachhaven we believe pets positively contribute to the wellbeing of our residents. That’s why we have a lovely aquarium with various species of fish in our communal lounge. In our other lounge we have an aviary with Parakeets and Cockatiels. Our birds provide great entertainment with their funny antics and delightful chirping, while the fish create a calm, relaxing atmosphere for our residents.

Shops are located nearby and the surrounding area offers cafes and small eateries that offer opportunities to dine out should our residents wish to go out for lunch with friends and family.

We’re a close-knit bunch, with many of our carers having been with us for ten years or more. We love to get know you personally and your family are very welcome to visit anytime and join us for morning and afternoon teas. We make sure your family are included in your care decisions, so that everyone is kept informed and your wishes are acknowledged.

You’re welcome to visit us at any time to look around. Feel free to contact our Care Home Manager, Jean Colbeck on (09) 483 7019 or 027 273 2768 after hours.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsNo
Updated: 14 Apr 2014
DHB Respite Care Booking Service
DHB Respite Care Booking Service
We provide DHB Respite Care Booking Service.
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care67
Long term vacancyYes
Short term vacancyNo
2 x female/male companion room available
1 female companion room
1 male companion room
Impending vacancyYes
Updated: 28 Jul 2017
Testimonials
Testimonials
"Thank you, to you all the dedicated angels in the front and behind the scenes. Thank you for all your devotion, your compassion and incredibly hard work you keep on giving."

"We would like to formally thank your Beachhaven team for the care Mum received while she was there. During our weekly visits we sat and witnessed the extreme patience and kindness of the nurses and caregivers towards the residents. We were always made to feel welcome and were well informed of Mums condition."

"To let you know that I am forever grateful for the wonderful care she receives. When I was last up there, she looked the happiest I have seen her in a very long time."

"Thanks again for the kindness and care that you showed to Dad and to our family. It's all the little things that make the difference. At every opportunity you were willing to make small changes or tweaks, to make sure Dad was as comfortable, happy and dignified as possible."
Updated: 14 Oct 2014
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.
Healthcare Assistants/Caregivers Yes Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist Yes A local physiotherapist calls in on a regular basis.
Occupational Therapist Yes As required.
Own Social Worker No As required.
Diversional Therapist Yes We have two diversional therapists on staff.
Activities Co-ordinator Yes Our Activities Assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips.
Hairdresser Yes Our hairdresser visits on a regular basis and provides a great service at a reasonable price.
Podiatrist Yes Our skilled podiatrist visits monthly or on request.
Dietitian Yes All menus are Dietician approved. Our Dietician is available for general advice and oversight of specialised needs.
Accredited Visitors Yes This can be arranged on an individual basis.
Kaumatua Yes
Chaplain/Spiritual Advisor Yes Weekly visits and as required.
Other Personnel Yes A wide range of entertainers - Allied Health Professionals as needed - A GP who visits regularly and is also available on-call.
Updated: 10 Oct 2014
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Palliative Care Contract Yes Individual palliative care funding may be available.
End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Gastronomy/Nasogastric Management Yes We have a registered nurse on duty 24 hours a day who can provide this level of care.
IV Antibiotic Capability Yes
Oxygen Management Yes We have a registered nurse on duty 24 hours a day who can provide this level of care.
Surgical Followup Yes We are able to care for people following surgery and provide a range of convalescent care options.
Wound Care Yes We work together with GP's and specialist wound management nurses as required.
Diabetic Care Yes We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet.
Continence Advisor Yes We manage residents needs and provide a range of continence products with visits by community nurse specialist on request.
Infection Control Yes We meet all infection control standards.
Stomal Therapist Yes We manage residents needs and provide a range of products with visits by community nurse specialists on request.
Psychiatric Care Yes We will provide referrals to other services as required.
Stroke Rehabilitation Yes We provide support for residents who have had a stroke. This may include physiotherapy and special diet options.
Tracheotomy Care Yes Your special needs can be discussed prior to admission.
Dialysis Yes We are able to provide continuous ambulatory peritoneal dialysis. We also provide support for those requiring haemo dialysis.
Spinal Injuries Yes Your special needs can be discussed prior to admission.
Specialised Dementia Care Yes
Gerontological Care Yes Bupa prides itself on providing person-centred care. Your day is planned the way you want it.
Urology Yes We are able to manage all continence needs.
Community Health Yes We link with community health professionals as required.
Clinical Manager Yes Our Manager is a registered nurse.
Other Nursing Specialities Yes Available as required.
Anthroposophical Care Yes We have a strong focus on person-centred care.
Psychologist Yes We make referrals for visits by community specialists as required.
Psychiatrist Yes We make referrals for visits by community specialists as required.
Other Post Graduate Specialities Yes We make referrals for visits as required.
Updated: 10 Oct 2014
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Carer Support Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Subsidised Yes A subsidy may be available.
Private Paying Yes We welcome people who are self funded or have insurance cover.
Booking can be made in advance Yes According to bed availability.
Updated: 10 Oct 2014
Features
Features
FeatureStatusDetails
Under 65 yrs with Disability Yes We can discuss your special needs prior to admission.
Day Care Yes It is possible for people to join us during the day and return home at night.
Primary Health Funded Short Term Care Yes You may qualify for Primary Options for Acute Care Funding. Ask your GP for details.
Other End of Life/Palliative Care Yes If is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Whanau Room Yes We have areas available where residents and their families can spend quiet time together.
Rooms (Single) Yes We have some single rooms.
Rooms (Shared) Yes Double rooms.
Rooms (Suit Couple) Yes Double room if available.
Ensuite Yes Eleven rooms are ensuited with handbasins and toilets.
May Bring Own Furniture Yes Residents are welcome to personalise their rooms. We understand the importance of making it feel like home.
Alcohol Permitted Yes
Pets In Residence Yes We have a cat which likes to keep oversight of the property.
Negotiate To Bring Own Pet Yes We are happy to discuss options for your pets.
Phone Access In Own Room Yes You are welcome to have a phone and internet installed at your own cost.
Resident can adjust heating in own room No Our home is centrally heated with underfloor heating.
Maori Kaupapa Yes
Residents Committee Yes We have a care homes residents group with regular meetings. Bupa also has a National Residents and Relatives Association.
Family Committee Yes Combined with the residents committee above.
Newsletter Yes The Care Homes Newsletter is published on a regular basis.
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.
Lounges/seating areas Yes There are a number of areas where residents can choose to relax including three large lounges with TV's. One lounge has a living flame fire. There is also one small lounge where men watch sport on TV.
Outings Yes As part of the activities program, regular trips are provided to the local community. These can include shopping, sight seeing and picnics.
Smoking Permitted Yes Smoking is permitted in the designated area.
Semi-Secure Yes
Sprinklers Yes Beachhaven Care Home meets all NZ Fire Service regulations.
Audit report available Yes Audit report for the Health & Disability Standards is available on our website. Beachhaven is proud to achieve 3 year certification.
Updated: 10 Oct 2014
Special Features
Special Features
Our service provides care for those who require a high level of support.

The process whereby a resident comes into our care is very important so we have employed a Community Co-ordinator who is a Registered Nurse to manage this. She visits every new resident prior to admission to conduct a thorough needs assessment, explain things to them and their family and to ensure that any important issues are addressed. This way the resident and their families are better prepared for the transfer to our care.

Bupa has no shareholders so all surpluses are reinvested into our care homes.
Updated: 10 Oct 2014
Interests & Activities
Interests & Activities
A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way.
Updated: 14 Jul 2014
Additional Information
Additional Information
TopicDetails
Details re Meals Our menus are dietitian approved and cater to individual preferences and requirements.
Staffing Details Beachhaven meets all recommended staffing levels for residential care.
Associated Complexes We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available.
Fees Details/Fees Do Not Include A government subsidy may be available for part or all of your care.
Updated: 13 Oct 2014
Languages Spoken
Languages Spoken
LanguageStatusDetails
Afrikaans Yes
Cantonese Yes
Chinese Yes
Chinese dialect Yes
Cook Island Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Interpreter Yes Available as required.
Malay Yes Staff members and residents
Mandarin Yes
Maori - Te Reo Yes
Polish Yes
Samoan Yes Staff members and residents
Tagalog Yes
Tongan Yes Staff members and residents
Other Details Yes Zimbabwean
Updated: 14 Apr 2014
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Christian Yes
Denominations/Faiths represented Yes
Inter denominational Yes Interdenominational clergy visit and conduct a service once a week or as required.
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes Priest and lay members of the church conduct a service and visit once a week or as required.
Updated: 14 Apr 2014
Distances
Distances
LocationDistanceDetails
Public Transport 0.20 km The bus stop is at the front door.
Shops 0.50 km Dairy
Mall 5.00 km Glenfield Shopping Centre
Parks 1.00 km Children's play area
Library 5.00 km Located at Glenfield Shopping Centre
Updated: 14 Apr 2014
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
Rest Home MOH Audit Report Available. Yes The audit is available on the Bupa website www.bupa.co.nz
CareerForce Rest Home MOH Audit Report Available.
Updated: 31 Jul 2014

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