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Bruce McLaren

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Information Pack
At a glance
Vacancy
Soon
Name
Bruce McLaren
Category
Hospital Care
Address
795 Chapel Road
Howick
Auckland 2016
Postal Address
795 Chapel Road
Dannemora
Auckland 2016
DHB
Counties Manukau
Phone
09 535 0220
Fax
09 535 0224
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Chantelle Hand - 09 535 0220
Owner
Ryman Healthcare
Clinical Manager
Riffy Jahan-Khan
Other services
Media
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McLaren's Messenger -  Summer Newsletter 2019 McLaren's Messenger -  Summer Newsletter 2019 McLaren's Messenger - Summer Newsletter 2019

View our latest village newsletter here. You will get a glimpse into village life and what's been happening lately.

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Description
Your health needs may change over time and if they do, it’s good to know you won’t have to move again. At Bruce McLaren Retirement Village, we’re dedicated to caring for you now and into your future.

As well as independent living and assisted living in serviced apartments, we also provide resthome, hospital and specialist dementia care. Providing the full range of living and care options is just one of Ryman’s points of difference.

Since 2014, we’ve repeatedly won the Reader’s Digest Trusted Brand: Aged Care and Retirement Villages award. And we’ve been awarded the gold medal four times in the Reader’s Digest Quality Service award.

Of all the large providers in New Zealand (with 15 villages or more), Ryman has the highest number of care centres with 4 years’ certification – the ‘gold standard’ in care – from the Ministry of Health.

Bruce McLaren is one such village that has achieved this ‘gold standard’ in care. To achieve this, it has been determined that the care centre, which includes our hospital, has exceeded the sector standard for aged care.

Innovations such as our custom-made electronic care app, myRyman, contribute to this high standard. In every care room, a device enables nurses and carers to see and record information about each resident. This award-winning technology creates greater efficiencies, allowing our teams to spend more time with residents as a result.

A clinical manager and unit coordinators oversee our trained carers and registered nurses in the delivery of your daily care.

In hospital care, a registered nurse is always on duty, and our on-call doctor is always available. Wherever possible, the same team members will care for you each day.

Private rooms are warm and spacious, and every room includes an ensuite bathroom. There are monitored call bells in your room and ensuite. To ensure a prompt response, all of our nursing and care staff carry a pager that alerts them if a resident rings their bell.

We provide all your meals and snacks form our seasonal Delicious menu. Meals are prepared fresh on site by our village chefs, with a choice of three main courses, including a vegetarian option. We also cater for special dietary requirements.

Amenities include a hair and beauty salon, and shop. To ensure your safety at all times, we have 24-hour security on site. Our village also has emergency generators in our care centre, serviced apartments and village centre.

What really makes a difference in Ryman care centres, is the daily dedication of our caring teams. Residents and their families think the world of our nurses and carers. And because our staff ratios are some of the highest in the care sector, the individualised care we provide creates the unique experience that residents tell us they love.

Choosing the right care centre is one of the most important decisions you will make. At Bruce McLaren, our dedication to care begins even before you or your loved one has moved in.

The Lifestyle at Bruce McLaren Retirement Village has so many wonderful aspects. We appreciate that everyone has different needs and expectations, so we encourage you to come and visit.

Compare our care centre with other providers, and join in with the activities or events on offer. That way, you’ll obtain a real appreciation of the care centre lifestyle, and whether you can see yourself living there.

You’ll be supported by our care team every step of the way, to ensure your move into hospital care is a smooth and informed transition.

We look forward to introducing you to our warm and caring community.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 22 Feb 2019
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 41
Vacancy Soon
Impending vacancy Yes
Premium Room Charges Yes
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 6 Dec 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes We have oxygen concerntrators available on site for the private use of hospital residents if this is a prescribed therapy.
Gastronomy/Nasogastric Management Yes Should a resident require this level of treatment our staff are trained in this type of intervention.
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes
Wound Care Yes Staff are skilled in current best practice in wound care and we are always keen to elicit expert advice or review as required.
Diabetic Care Yes Our staff are well trained in diabetic care and we are able to cater for diabetic diets.
Continence Advice Yes Our staff are trained in continence management and we also have the ability to access specialist review as required.
Stomal Therapy Yes We are happy to access this service via the DHB as required.
Stroke Rehabilitation Yes We have a visiting physiotherapist who will assess each resident and develop an individualised physical program as appropriate.
Infection Control Yes We have an Infection Control Nurse who overviews all our infection prevention processes and all staff are trained in infection prevention techniques.
Surgical Followup Yes
Clinical Management Yes We have a highly experienced registered nurse who is our Clinical Manager and she leads a committed team of registered nurses and care givers.
Other Specialties Yes Our company has access to highly specialised nursing clinicans as required
Updated: 22 Feb 2019
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes
Carer Support Yes
Subsidised Yes
Private Paying Yes
Updated: 22 Feb 2019
Features
Features
FeatureStatusDetails
May Bring Own Furniture Yes Every room is fully furnished, however you are welcome to bring your own furniture.
Single Rooms Yes All our rooms are single with ensuite. The rooms are beautifully proportioned and furnished with an electric bed, bedside cabinet and low boy as well as a wardrobe. There is a call bell beside the bed and ensuite
Rooms suitable for a couple Yes We have a number of large rooms that could be used to accommodate a couple. Simply check with Helen to see if we have any of these rooms available.
Ensuite Yes Yes every bedroom has its own ensuite with toilet, shower and handbasin
Alcohol Permitted Yes We have Happy Hour every week.
Pets In Residence Yes Some of our residents do bring pets with them however please always discuss this with Philip prior to making these arrangements as we do need to ensure your pet will be able to settle in our environment
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes Please feel welcome to contact the Village Manager to discuss your specific requirements at anytime.
Lounges/seating areas Yes We have a large lounge available for our residents as well as a second lounge that is smaller and more intimate for residents looking for a quieter area to relax in.
Primary Health Funded Short Term Care Yes As above
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes
Day Programme for day stay clients Yes We offer private day care to residents, simply contact Helen Franklin for further information
Outings Yes We have vans and activity staff who will assist you to get out and about.
Whanau Room Yes We have a whanau room available that offers family and visitors the opportunity to have time out, make a cup of tea or coffee or make private phone calls. Simply ask our staff and we will always do our best to assist our families at anytime.
Maori Kaupapa Yes
Residents Committee No We hold meetings for residents every two months. All residents are invited to this meeting
Family Committee No We hold relatives meetings twice a year. As well as this we always encourage family and friends to contact the Village Manager direct and immediately if there is any issue of concern as we are committed to ensuring that we meet your expectations.
Newsletter Yes A newsletter is prepared and available quarterly.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Semi-Secure Yes
Updated: 22 Feb 2019
Special Features
Special Features
Swimming and spa pool, bowling green, petanque court, Library, bar, gym, internet cafe, hair salon, beauty therapy, shop. movie theatre, pool table, indoor bowls
Updated: 22 Feb 2019
Interests & Activities
Interests & Activities
An activities program is created every month for residents to enjoy. The activities range from our Triple A exercise program to movie afternoons, crafts, games and outings.
Updated: 22 Feb 2019

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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