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Bert Sutcliffe Retirement Village

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Information Pack
At a glance
Vacancy
Yes
Name
Bert Sutcliffe Retirement Village
Category
Hospital Care
Address
2 Rangatira Road
Birkenhead
North Shore
DHB
Waitemata
Phone
09 482 1777
Fax
09 482 0126
Mobile
0274556436
Email
View Email Address
Web
Visit Website
Personnel
Manager
Marika Laflamme - 09 482 1777, Mobile 0274556436
Owner
Ryman Healthcare Ltd
Other services
Photos
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Bert's Inning's Autumn 2017 Bert's Inning's Autumn 2017 Bert's Inning's Autumn 2017
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Description
Bert Sutcliffe Retirement Village is named in honour of one of New Zealand’s cricketing greats. Located on Rangatira Road, our new village provides a full range of retirement lifestyle options, including independent apartments, serviced apartments, along with the very best of rest home, hospital and dementia care. The village features the latest designs in retirement living, set amongst beautifully landscaped gardens, and has sweeping panoramic views out over Kauri point and beyond.

The resort style facilities include a bowling green, swimming pool and spa, gym, beauty and hairdressing salons, dining room, cafe, shop, bar, lounges, library and internet services, and even a movie theatre. There is so much for residents to enjoy, along with many outings and events.

Our resthome, hospital and dementia residents receive the best in clinical care, while enjoying the benefits of living in our warm and welcoming community. All our spacious rooms are superior to industry standard, with modern decor and private ensuites. Each unit features nurse call alarms monitored 24 hours per day, seven days a week, so help is at hand quickly if needed.

We also welcome residents who require short term care, respite care or day care. All our residents have priority access to whatever level of care they require, if their needs change.

Book a room today, we look forward to hearing from you!
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsSome Rooms
Updated: 7 Feb 2017
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care41
Long term vacancyYes
Short term vacancyYes
Impending vacancyYes
Updated: 22 Sep 2017
Personnel
Personnel
TypeHours Per WeekStatusDetails
Nurse Practitioner Negotiable We are able to access the expert advice of a nurse practitioner should this be required.
Registered Nurse Yes Our resthome has a full time registered nurse dedicated to this area, as well as a highly skilled Clinical Manager who overviews the clinical care of all residents. Always feel welcome to speak to the registered nurse when you visit.
Healthcare Assistants/Caregivers Yes As much as possible, the same caregivers will care for you each shift so they will get to know you well. Our registered nurses lead a team of trained carers, and they are supported to undertake training in care of the older person.
Physiotherapist Yes There is a physiotherapist who visits our facililty regularly and will review residents as required.
Activities Co-ordinator Yes We have an Activities Coordinator in the hospital who delivers a wide range of activities for the residents to participate in should they wish.
Hairdresser Yes We have a fully equiped hairdressing salon on site.
Podiatrist Yes Arranged by appointment on a user-pays basis
Dietitian Yes
Other Personnel Yes We welcome visitors to our resthome and should you require the services of specialists we will assist you in accessing the appropriate people to meet your requirements.
Updated: 2 Jan 2017
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes
Gastronomy/Nasogastric Management Yes We have registered nurses available 24 hours per day and the expertise available to met all your needs. Please talk directly with the village manager or the clinical manager for more information.
Oxygen Management Yes We have oxygen concentrators available on site for the private use of residents if this is their prescribed therapy.
Wound Care Yes Staff all skilled in current best practice in wound care and we are always keen to elicit expert advice or review as required.
Diabetic Care Yes Our staff are well trained in diabetic care and we are able to cater for diabetic diets.
Continence Advisor Yes Our staff are well trained in continence management and we also have the ability to access specialist review as required.
Infection Control Yes We have an Infection Prevention Nurse who overviews all our infection prevention processes and all staff are trained in infection prevention techniques.
Stomal Therapist Yes We are happy to access this service via the DHB as required.
Stroke Rehabilitation Yes We have a visiting physiotherapist who will assess each resident and develop an individualised physical programme as appropriate.
Clinical Manager Yes We have a highly skilled and experienced Clinical Manager. If you have any questions or concerns please contact our Clinical Manager.
Other Nursing Specialities Yes Our company has access to highly specialised nursing clinicans as required.
Updated: 2 Jan 2017
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes Subject to bed availability we can offer respite care.
Carer Support Yes We accept Carer Support subsidys towards the cost of Care provision.
Subsidised Yes We offer some full subsidy rooms and others requiring a minimal private contribution on top of the WINZ subsidy. All of our rooms have there own private shower & toilet.
Private Paying Yes We accept private payments.
Booking can be made in advance Yes Short term advanced bookings available. Subject to bed availability.
Updated: 2 Jan 2017
Features
Features
FeatureStatusDetails
Under 65 yrs with Disability Yes Please feel welcome to contact the village manager to discuss your specific requirements at anytime.
Day Care Yes We offer private day care to residents, please contact the village manager for further information.
Primary Health Funded Short Term Care Yes Please contact the village manager for further information.
Other End of Life/Palliative Care Yes Please contact the village manager for further information.
Rooms (Single) Yes All our single rooms have ensuite bathrooms. The rooms are beautifully proportioned and furnished with an electric bed, bedside cabinet and tall boy as well as a wardrobe. There is a call bell beside the bed and ensuite.
Rooms (Suit Couple) Yes We have a number of double rooms that could be used to accommodate a couple. Please check with the village manager to ascertain the availability of these rooms.
Ensuite Yes All our care centre rooms have their own ensuite bathroom, with toilet, shower and handbasin.
May Bring Own Furniture Yes Every room is fully firnished, but you are welcome to bring extra furniture for your bedroom,
Alcohol Permitted Yes We have Happy Hour every week.
Phone Access In Own Room Yes
Wifi Yes Free wifi
Resident can adjust heating in own room Yes Every room has individual heating control and air con unit.
Residents Committee Yes We hold meetings for residents every two months. All residents are invited to this meeting.
Family Committee Yes We hold relatives meetings twice a year. As well as this we always encourage family and friends to contact the village manager direct and immediately if there is any issue of concern as we are committed to ensuring that we meet your expectations.
Newsletter Yes A newsletter is prepared and available every 4 months.
Policy for management of challenging behaviour Yes Please discuss this with our Clinical Manager.
Confused Residents Yes Please discuss this with our Clinical Manager.
Lounges/seating areas Yes We have a large lounge available for our residents and relatives.
Outings Yes We have vans and activity staff who will assist you to get out and about.
Rural Setting Yes The panoramic views over Kauri Park from our facility are beautiful and our delightful gardens are full of colour and interest.
Sprinklers Yes In every room and common areas.
Audit report available Yes
Updated: 2 Jan 2017
Interests & Activities
Interests & Activities
Activity programme, Advocate, Art, BBQ, Big print books, Billiards, Blind Foundation, Board games, Bowls, Breakfast in bed, Canine friends, Cards, Care and Craft, Chapel, Children, Church, Classical Music, Concerts, Cooking, Dancing, Digital camera, Electric beds, Email, Entertainers, Entertainment, Exercises, Fax, Flower arranging, Games, Garden, Happy Hour, Indoor Games, Internet, Jigsaw, Library, Massage, , Minibus, Movies, Music, Newspaper reading, Outings, Park, Parties, Pianist, Picnic facilities, Pool, Pool table, Quizzes, Reading, Shopping, Sing-a-longs, Singing, Sky TV, Spa, Swimming, Theatre, Vegetarian, Videos
Updated: 2 Jan 2017
Additional Information
Additional Information
TopicDetails
Details re Meals Private dining is available and we have a cafe onsite at the village and a bar. All of our meals are prepared on site by our wonderful Food Services Team, giving our food a lovely home made touch. Our main meal is served at midday with a ligher meal being served in the evening. All our menus are prepared with a dietitians input. While we do have a set menu we do endeavour to meet the preferences of individuals and all different medically required dietary needs can be met. Residents can help themselves to tea and coffee and fruits between meals and all our morning and afternoon teas and supper consist of lovely home baking.
Staffing Details All of our staff are trained under the Ace programme to ensure they are fully compentent to meet the needs are our residents.
Associated Complexes We are a part of the Rymans Group of care facilties.
Fees Details/Fees Do Not Include Please contact management for details.
Updated: 2 Jan 2017
Languages Spoken
Languages Spoken
LanguageStatusDetails
Afrikaans Yes
Chinese Yes
English Yes If English is your second language we will endeavour to take every opportunity to meet your needs. We will access an interpreter should this be required and we are happy to work closely with family members to ensure we understand your needs fully.
Fijian Yes
Fijian Indian Yes
Filipino Yes
French Yes
Japanese Yes
Korean Yes
Updated: 2 Jan 2017
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Inter denominational Yes We respect all denominations and hold interdenominational services on a regular basis in our Reflection Room and/or care centre lounges.
Updated: 2 Jan 2017
Distances
Distances
LocationDistanceDetails
Public Transport 0.00 km Bus stop at the round about, by Verran's Corner and Birkenhead Transport
Shops 0.00 km We have a shop on premises in the Village which stocks toileties, magazines, confectionary and other small items. Other shops are available on Verran's Corner, Birkdale Road.
Mall 2.00 km Highbury Shopping Centre is only 2 km away and Glenfield Mall is less than 5 km away. Both are busy malls with many shops and cafes. You can easily drive or catch the bus.
Parks 0.00 km Bert Sutcliffe Retirement Village village has beautiful panoramic views out over Kauri Point Domaine and has easy acess to Kauri Park. Many parks and reserves are also closed by.
Library 0.00 km Bert Sutcliffe Retirement Village has its own library in the village and Birkenhead Library is only 2.5 kn away, a 5 minutes drives or a 10 minutes bus ride.
Updated: 2 Jan 2017
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Other details Yes We have a comprehensive in-house Quality Programme within this village to ensure the highest level of care and services.
New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 2 Jan 2017

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