Jump to Content

Search our directory

Avonlea Rest Home - Dementia Care NZ

Send me an
Information Pack
At a glance
Avonlea Rest Home - Dementia Care NZ
Hospital Care
224 Lincoln Road
South West
(03) 338 0202
(03) 338 0202
View Email Address
Visit Website
Find us on Facebook
Sue Denton - 03 3380202
Jim Haines and Alison Hume - 03 3380202
Other services
Tap to view all photos 1/3
Add your own review for this service

This service provider has not received any reviews yet.

Our vision:

At Avonlea, a part of Dementia Care NZ, we create a loving, warm and homely atmosphere where each person is supported to experience each moment richly.

Dementia Care New Zealand is one of New Zealand’s highly regarded aged care providers.
We provide a full range of residential care including general rest home care, dementia rest home care, general hospital level care, and dementia hospital level care. At many of our facilities, a full continuum of care is available.
We specialize in person-centred care for people who live with dementia. This is the work we have passionately chosen to do.
We care for people in small, cosy homes with a loving, warm and homely atmosphere where each person is supported to experience each moment richly. Our small homes concept means that people experience life in a less clinical and more normalised, familiar way. Small homes that inter connect, also bring a sense of ‘community’.

Our values:

We strive to achieve this vision by promoting:
• The uniqueness of each person
• The immense value of each person
• Openness, honesty and integrity

In these ways, we enrich each person, the community and the world.

Our Philosophy:

1. Connecting with each person we care for as we would a very best friend means that people feel loved and important. A best friend accepts you as you are, believes in you, forgives your mistakes, really listens to you, jokes with you and loves to hear you laugh.

2. Families/whanau become part of the community we have. They are involved in their loved one’s care. They are encouraged to share their in-depth and intimate knowledge of their loved one. There is much honesty and openness. This builds trusting relationships between us all. We know family, and family know us.

3. A home that provides people with stability. Things seem familiar – a private bedroom with things in it from home, sunny spots to sit in, a garden.

4. Each staff person is someone with ability and with a potential for growth. There is much opportunity for every staff member. Each staff member can have a positive impact on residents, their family and their team.

5. Ensuring that people can continue with their old roles, if they wish, like collecting the mail, folding the washing, sweeping the floor means that they have a purpose in life. They can be involved in the running of their home.

6. As we work in these ways, people are more contented and participate in life more fully. They have their greatest chance at being physically healthy and emotionally the best they can be.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
Updated: 7 Feb 2014
DHB Respite Care Booking Service
DHB Respite Care Booking Service
We provide DHB Respite Care Booking Service.
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 10
Vacancy No
We currently have no empty rooms in our small Hospital wing, but we can also offer a waiting list. We have open plan kitchen for activities and a cosy gas fire to sit beside.Care is provided in a small and homely atmosphere.
Impending vacancy No
Additional Room CostsNo
Updated: 20 Apr 2018
Hello Kathy,

I've just spent the last few days with Mum and we had a wonderful time together.

I just wanted to say 'thank you'.

I had the chance to meet someof the carers and the people that Mum lives with and they are all such a lovely lot. I am so touched by the caring team you have there at Avonlea - my last day there I tried to say 'thank you for taking care of my Mum' to one of the staff that was just going off shift but I started welling up so I didn't try that again, I just said 'goodbye' to the carers when I left. I would have liked to have let them know that I am so appreciative of all they do for Mum - they are precious and very beautiful people. Thanks again.

Kind regards,

Karen Tippen.

August 2012.

My Mums needs changed last year and we found ourselves in the very daunting situation of looking for a new rest home that was tailored to meet mums needs.
Mum moved into Avonlea in March 2010, the staff and management of Avonlea made the transition from mums previous retirement home to her new home at Avonlea a very stress free experience for us.
They were very supportive during this time not only for my mum but also for me. Avonlea is a warm, clean and homely environment and provides mum with safe and reasonable care.
Mum loves her sunny bedroom with en suite and says she enjoys the meals; I have complete peace of mind that she is safe and well cared for.
I have always found the staff to be approachable, friendly and continually keep me updated regarding mums health. They always make me feel welcome when I visit mum and often invite me to stay and have a meal with my mum if I wish to.
Keep up the good work Avonlea

G. Patten

Dear Jim

We wish to thank you and your staff for your superb care of our mother and mother-in- law Jessie Dobson over the last 18 months.
The concept of small homes ideally suited Jessie, giving her the independence of her own room in a warm, comfortable, modern environment.
The program of activities available for residents always impressed us. The staff in her home ''Rudo'' were always interacting with the residents in a caring, kind manner.
During Jessie's last days when her health was failing, the care provided by your staff was exceptional. She was comfortable and we were kept up to date with developments. We would like to thank Liz, Barbara, Kara and the rest of the team at Rudo.
We highly recommend Avonlea to anyone wanting Dementia Care for their family members. We are happy for you to refer anyone to us, wanting to know about our experience.
Sharron and Brian Tinetti
In September 2006 my Mum's Dementia condition had deteriorated to such an extent that she could no longer stay in the rest home she was then living in.
We had to find a home where she could be looked after and one that specialised in caring for those with more advanced Dementia. After looking at various places and listening to advice from other people we finally chose Avonlea. it appeared to offer the best care for Mum. We really like the idea of there only being 11 in the Aroha unit, it really seems to be more like a family than an institution.
My Mother is 88 years old and has been a Widower for over 17 years and is very independent. She was used to living alone and didn't take kindly to the fact that she was no longer capable of caring for herself. However over the last couple of years she has come to realise that she needs somebody there at all times of the day and night to care for her, and this is what she gets at Avonlea.
She enjoys walking around the gardens, going for outings and the entertainments that are provided each week, especially the musical entertainment. Each afternoon an activity person provides some sort of activity for all the occupants that can catch their interest and challenge them in some way.
I visit my Mother every week if I can and I am always greeted cheerfully and offered a cup of tea no matter the time of day and have enjoyed many afternoon teas there.
Sarah is the main Caregiver and she is very friendly and relaxed and is very helpful, listening to any concerns I may have. She has a good relationship with all the occupants and nothing seems to be a problem to her.
All in all, Avonlea provides the standard of care that we would expect from a professional and caring home for my Mum.
Carole Butson

Updated: 7 Feb 2014
TypeHours Per WeekStatusDetails
Registered Nurse 50 Yes
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist 3 Yes Janet Earl from Therapy Profesionals visits our residents every Wednesday
Diversional Therapist 60 Yes Our diversional therapists know each resident very well and know what works for each person creating meaningful activities to support creativity, socialisation, stimulation and fun as well as assisting residents in the daily running of their home.
Hairdresser 3 Yes Weekly
Podiatrist Yes 6 weekly
Dietitian as needed Yes Regular dietary advice
Kaumatua Negotiable
Other Personnel monthly Yes support group facilitator Pam Barrett, runs monthly sessions for families. This is an oportunity for people to share their experiences with others who understand what it is like to have a loved one in care. Simon Hamley is our Education Coordinator.
Updated: 7 Feb 2014
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Palliative Care Contract No .
End of Life/Palliative Care Yes Our South Island Regional Clinical Manager Ruth Babonnick is a Palliative Care Specialist. Te Ara Whakapiri - Principles and guidance for the last days of life.
Oxygen Management Yes
Surgical Followup Yes
Wound Care Yes Our registered nurses care for wounds and refer for specialist advice as necessary.
Diabetic Care Yes Our registered nurses provide guidance in the care of people with diabetes. We have regular inservice education on diabetes
Continence Advisor Yes Each person is assessed for continence needs. Our registered nurses have experience in continence matters.
Infection Control Yes We have an infection control team. We work with an advisor for special assistance.
Stomal Therapist Yes Our registered nurses give instruction with stomal care. We have regular inservice education on stomal care.
Stroke Rehabilitation Yes Please consult our Clinical Manager.
Tracheotomy Care Yes
Spinal Injuries Yes Please consult our Clinical Manager.
Specialised Dementia Care Yes All our staff have training in caring for people with dementia.
Gerontological Care Yes We specialise in care for the Elderly.
Urology Yes We manage catheters.
Clinical Manager Yes Charisma Roblete leads our team of Registered Nurses.
Other Nursing Specialities Yes Ruth Babonnick, our Regional South Island Clinical Manager is a Palliative Care Specialist with Post Graduate qualifications. Simon Hamley, a Registered Mental Health Nurse and our Education Coordinator.
Anthroposophical Care Yes Specialists in dementia care.
Psychologist Yes Support available as required.
Psychiatrist Yes Support available as required.
Other Post Graduate Specialities Yes Palliative Care Post Graduate cert - Clinical Manager.
Updated: 22 Jan 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes
Carer Support Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 7 Feb 2014
Other End of Life/Palliative Care Yes Liver Pool Care Pathway. Our South Island Regional Clinical Manager Ruth Babonnick is a Paliative Care Specialist.
Rooms (Single) Yes
May Bring Own Furniture Yes We encourage people to bring familiar things to help make ones room feel more homely.
Alcohol Permitted Yes In consultation with Registered Nurse.
Pets In Residence Yes Please discuss with manager Sue Denton.
Negotiate To Bring Own Pet Yes Please discuss with manager Sue Denton.
Phone Access In Own Room No We have portable phones that are residents can use to receive calls. People may also arrange to have their own phones installed. Please discuss with manager Sue Denton.
Resident can adjust heating in own room Yes We have under floor heating, heat pumps and cosy gas fires. Wall heaters in the bedrooms are adjustable.
Residents Committee Yes Residents meetings are held each month.
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes
Outings Yes We often go on van adventures to different parts of Christchurch and its surrounds.
Smoking Permitted Yes Smoking permitted in the outside area only.
Sprinklers Yes
Audit report available Yes Please see our website for further information.www.dementiacarenz.co.nz At Avonlea we have the highest level achievable. Four years certification.
Updated: 8 Aug 2017
Special Features
Special Features
Each small and homely unit at Avonlea, has an open plan theme with a lovely kitchen.

People are encouraged and able to contribute to the running of their home. Helping with the dishes, wiping down the benches, baking and cooking...

We are committed to quality, individualised care. Our home is our residents home. We care for them with the respect, love and care that they all deserve and that you are relying on.

Programmes for families:

We offer two very special educational sessions for our families.

"Orientation For Families" and "Sharing The Journey"

Please see our comprehensive website for more detailed information.

"Helping with your move"

We understand that times have been very hard for many following the earthquakes.

We are now offering a new service, free of charge of course! In order to help your moving into care easier.

We will.....

* Help you move any furniture.

* Help you to label clothing and personal possessions.

Updated: 21 Dec 2011
Updated: 7 Feb 2014
Interests & Activities
Interests & Activities
At Avonlea we create a loving, warm and homely atmosphere where each person is supported to experience each moment richly.

We encourage and support resident's involvment in activities, from house hold and garden tasks through to games, art, outings,gardening, music and baking to name but a few.
Updated: 12 Jun 2013
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
Rest Home MOH Audit Report Available. Yes
Other details No Our Education Coordinator Simon Hamley is a trained instructor for Management of Actual or Potential Aggression (MAPA) from the Crisis Prevention Institute. Simon works across all facilities ensuring our staff are trained in this valuable course.
Rest Home MOH Audit Report Available.
Updated: 8 Aug 2017
What's New
What's New
Facility Image


March 2018:

Easter is a special celebration for us here in our home. We love to enjoy loving time together and share memories evoked by the scent of fresh hot cross buns and the feeling of anticipation as we unwrap the first Easter egg.

We wish you all a safe and happy Easter with those you love.

As always, we welcome your visits and remind you that our visiting times are the same throughout the holidays.


 March 2018:

There is nothing nicer than a home-made fresh fruit ice block on a scorching day! We had great fun making these with our residents recently at Avonlea.


January 2018:

Christmas is a time when treasured family and social traditions are renewed and enjoyed by us all. Christmas card writing is an time-honoured tradition that seems to be dying out as email communication becomes more popular. At Avonlea we have loved helping each other to write Christmas cards to family and friends. There’s nothing quite as special as receiving a card in the handwriting of a person you love.



To our dear friends
It's the end of 2017, a time of reflection on the past year. As always, there have been many moments of joy, laughter, peace and wonder: what we call ‘magic moments’. We are full of gratitude and would like to say thank you to you all. Thank you for encouraging us by being part of this online community. Thank you to the people who visit our homes - it is always lovely to see you. Most of all a very big thank you to those of you who share your family membe...r or friend with us. It is a huge privilege to take care of the people who live here with us in their home. They are a wonderful inspiration to us and we love them dearly.
We would also like to say an enormous thank you to each and every member of our staff team. We appreciate you and value you so much. Thank you for everything you do.
We are grateful for the highs and lows, the challenges and opportunities this past year has brought. Thank you for being part of it.


October 2017:

Recently at Avonlea we had a “Pink Day”. This was not only to acknowledge breast cancer awareness but also just to have some extra fun together. Residents and staff dressed in pink and purple and we decorated the home with pink balloons, used pink serviettes and enjoyed pink Lamingtons. Our Diversional Therapist Jo enjoyed making some amazing enormous pink flowers with residents to decorate our spring-themed rooms. Even nature joined in with a stunning display of pink blossom on our flowering cherry tree!

October 2017:

At Avonlea we have a lovely new raised planter in the garden. During winter we planted Bokchoy and through the cold winter months we enjoyed watching it grow and flourish. Recently it was ready to pick and with much anticipation we made stir fry to share. Things always taste better out of your own garden made together with love!


August 2017:

All of us were absolutely delighted with a visit from Rosie a pet lamb for the day. Hugs and shared stories of youth followed. Many residents enjoyed helping with the 2 hourly bottle feeding! Rosie was wearing a nappy which brought much laughter from everyone

August 2017:

Recently we got together on a winters afternoon to make pine cone bird feeders. This was a lovely opportunity to chat and reminisce about what our gardens were like at home and our favorite types of birds. There’s nothing lovelier to welcome in Spring than birdsong in our garden.

 Spring at Avonlea - October 2016


Welcome to Spring at Avonlea. Its so nice to see all the blossom trees in flower and enjoying the spring flowers even though the weather has been unpredictable at times. We are busy enjoying our spring activities and recently we took several van loads out to Hadstock’s farm to pick daffodils. Residents had a lot of fun and brought back many buckets of daffodils to share with everyone else, all the units looked colourful and smelt wonderful for several days.


Our Activities team has been busy with several ongoing projects. In Mahal we have enjoyed making a little area with a wheelbarrow garden, bridge and gnomes for residents to enjoy looking at.




We have a “Mens Club” up and running with activities aimed at things our men like to do, example are painting, gardening, separate van outings, walking club and arts and crafts more aimed at men, we always welcome your suggestions.


We have continued to expand our exercise programme with the help of our physio therapist and encourage residents to engage in “moving” even if sitting in a chair and have fun at the same time. Please feel free to join in if you are visiting at the time.


In the last couple of weeks we have worked along residents, families and staff to turn one of our rooms in Ofa into a ‘Memory Room”.  This special room has items from the 50s and 60s for all of us to enjoy and reminisce. We thank everyone who has denoted items to help bring this room to life. We encourage all families from any unit to take your loved on to the room and enjoy a cuppa and share memories together, just ask staff if you require any help.

Charisma and Sue.

13th January 2013


Warmest greetings!

Hospital dementia care to be offered at Avonlea

Following the successful introduction of hospital care in April last year, we are excited to announce that we will soon add Dementia Hospital care to the services we provide at Avonlea. This will be provided in Aroha.

This new dementia hospital will meet the needs of residents whose dementia progresses to the stage where they are reassessed as needing a higher, more specialised level of care. Now these residents will be able to remain in Avonlea, in surroundings which are familiar and cared for by people who know them well and understand them. This brings much comfort to their families also.

Our organization has considerable existing expertise in hospital dementia care, which we provide at six of our eight facilities country-wide. We have an established reputation for experience and excellence in this level of care.

A minor audit focusing on the MOH requirements for dementia hospital care will take place on 4th February.

Aroha will close on 7th February for alterations. We hope that the building work will be completed within six weeks, and that our new dementia hospital home will fill rapidly thereafter. We will do our very best to keep disruption to a minimum during this time.

We are proud and excited that at Avonlea we will soon offer a complete continuum of dementia care, and that our residents will no longer need to move on to other facilities as their care needs change.

Please do not hesitate to come and see either one of us if you have any concerns relating to this change, or any questions.

Warmest regards

Kirsty Hart                                                                                           Charisma Roblete
Operations Manager                                                                      Clinical Manager


New Website for Dementia Care NZ:

We have a wonderful new Website and we invite you to take a tour! www.dementiacarenz.co.nz

Avonlea now has an end of life contract
This means that a person who is terminally ill is able to come and be cared for at Avonlea. Please contact our Clinical Manager Charisma if you have any questions about this service.
We are very excited to be holding an information stall at the Age Concern, positive Ageing expo on September 30th. It is always such a superb event with many interesting contributors. It is also a wonderful way to connect with our community. we hope to see you there!
(Photograph: Kirsty Hart, Operations Manager from Avonlea Dementia Care rest home and Hospital and Sue Denton, Operations Manger from Admatha Dementia Care at the recent Age Concern Seniors Expo)





It's official! Avonlea has yet again obtained four year certification from the ministry of health. This is the highest achievable level of certification. CONGRATULATIONS AVONLEA!


13th March 2013


Warmest greetings!


We are writing to advise you about an important extension of the service we provide at Avonlea.

We have recently undertaken a special audit to enable us to provide hospital level care at Avonlea. This will be in addition to the dementia rest home level care we currently provide.

Hospital level care will be provided in the small home we call Mahal, and will represent a significant extension of  the service we currently provide at Avonlea.  

There will now be a registered nurse on duty 24 hours a day seven days a week.

The addition of hospital level care to our services at Avonlea brings us a step further to our goal of providing a complete continuum of care. This means that when our residents become more frail and require hospital care they will be able to stay on at Avonlea.  It is important that residents can stay here in the place they call home, with the people who know them well and with the people who know just how to care for them.  It brings a measure of comfort to residents and their families knowing that they will not have to move.

The new level of care will be delivered with the same loving care and uncompromising standards which have earned Avonlea 4 year Ministry of Health Audit Certification.

We welcome your questions or comments.

Yours sincerely



Kirsty Hart                                                           Kathy Cargill

Operations Manager                                      Clinical Manager






We are extremely pleased to announce the opening of our new general hospital level care  home at Avonlea. We are now able to offer this continuum of care to all of our residents, should their needs change.

Our small hospital is in keeping with our other small and comfortable homes. There is an open plan kitchen, garden paths, a fire to sit beside in winter and most importantly....a loving, warm and homely atmosphere where each person is supported to experience each moment richly.