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At a glance
Care Apartment Vacancy
Hospital Care
421 Gloucester Street
Napier 4112
Postal Address
421 Gloucester Street
Napier 4112
Hawke's Bay
View Phone Number
View Email Address
Visit Website
Deborah Dillon - 06 845 9721
Oceania Healthcare - 0800 333 688
Village Sales Manager
Mark Renwick - 021 357 191
Other services
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Visitors with limitations - please call us first
Atawhai offers a range of options for aged care, which means no matter your needs or budget, you can choose what best suits your lifestyle.

With a warm, welcoming and family-friendly environment, our focus at Atawhai is making residents feel valued through a highly personalised approach to care.
Atawhai offers the following levels of care:

- Rest Home
- Hospital
- Respite

Atawhai is conveniently located on Gloucester Street, making it easy for friends and family to pop by or get you out and about to local shops and cafes.

There are plenty of amenities close to Atawhai including golf courses, garden centres, cafes and a large community sports arena which hosts a variety of sporting and social functions. There’s also a heated swimming pool at the nearby school.

With a bus stop right outside, the beautiful art deco city of Napier is just a short trip away, as are Hastings, and Havelock North.

Oceania is a leading provider of premium healthcare services in New Zealand. With over 40 locations across the country, we’ve been part of local communities for over 50 years. We’re recognised as industry leaders in care, winning awards for innovation, food, staff training and community engagement.

When it comes to your care, you know what you like and what you don’t like – and we want to know your preferences too. Because everyone is different, all of our residents get a personalised care plan, so from meals to medications; everything that’s important to you is covered.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 20 May 2021
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 46
Vacancy No
Impending vacancy No
Premium Room Charges Some Rooms as at 13 Oct 2021
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 29 Nov 2021
Care Apartment Bed and Vacancy Details
Care Apartment Bed and Vacancy Details
Approximate number of beds at this level of care 23
Care Apartment Vacancy Yes
Care Apartment Impending vacancy No
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 29 Nov 2021
“I can’t speak highly enough of Atawhai, the excellent care brought me back to where I should have been health wise. There are plenty of activities to choose from, good meals and all staff are wonderful.”
Atawhai resident

“I think Atawhai is wonderful. We are very well looked after and if you ever need anything, all you have to do is ask. If I were anywhere else, I wouldn’t be able to do all the things I want to do.”
Atawhai resident

“Atawhai has a homely feel to it and staff really care for the residents. The activities team always encourages residents to go on outings and join in activities. I enjoy coming along to outings with my husband and helping out when I can.”
Dot McLeod, resident’s wife

“I would recommend Atawhai to anyone. My wife receives great care and the way staff talk to residents make them feel at home. The amount of activities that go on is good therapy as well.”
David Kellett, resident’s husband
Updated: 20 May 2021
Type Hours Per Week Status Details
Registered Nurse 168 Yes Full time coverage by Registered Nurses is available.
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes We have an excellent physiotherapist who specialises in therapy for the elderly along with support from a physiotherapy assistant.
Diversional Therapist Yes Our qualified Diversional Therapist, runs a programme designed to meet the needs of all. It includes a diverse range of daily group and one to one activities as well as regular events and entertainment.
Activities Co-ordinator Yes
Hairdresser Yes Our salon is open each Tuesday and Wednesday mornings. Or you can make arrangements for your own hairdresser to use our salon.
Podiatrist Yes A podiatrist service is available monthly.
Dietitian Yes Oceania Group has its own dietician who overseas the daily menu.
Accredited Visitors Yes Atawhai have an active volunteer programme, with a number of long-term volunteers, and community organisations such RSA visiting.
Kaumatua Yes The services of a Kaumatua are available on request.
Chaplain/Spiritual Advisor Yes
Other Personnel Yes Handymen and gardeners help maintain the property with assistance from long-serving volunteers. These staff are part of the family that makes Atawhai a special place, and have been with us for a long time.
Updated: 20 May 2021
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes
Palliative Care (Contracted) Yes
End of Life/Palliative Care Yes
Wound Care Yes
Diabetic Care Yes
Infection Control Yes
Clinical Management Yes
Other Specialties Yes
Updated: 20 May 2021
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Other Short Stay Programme Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 20 May 2021
Feature Status Details
May Bring Own Furniture Yes Residents may choose to bring some favorite effects, pictures, photographs and comforts from home.
Single Rooms Yes All rooms are single suites
Alcohol Permitted Yes Please discuss your needs with the Manager just to ensure there are no adverse effects with any medications taken.
Pets In Residence Yes We have a facility cat (Millie) that spends her time wandering around seeking affection from our residents.
Phone Access In Own Room No There is a phone which can be brought to each room for residents convenience or you can arrange to have a private phone line.
Resident can adjust heating in own room No A nurse will happily assist in adjusting the temperature.
Cater for under 65 yrs with Disability Yes A limited number of beds are available dependant on funding - please contact the Manager if you have any queries.
Lounges/seating areas Yes We have a number of lounges at Atawhai for residents' and families' use.
Primary Health Funded Short Term Care Yes
Palliative Care Contract Yes
Day Programme for day stay clients Yes
Outings Yes There are schedule outings at least once a week (twice in the summer season and special occasions/outings).
Whanau Room Yes A self-contained family/whanau room with kitchen facilities and fold-out couch, T.V. and the ability to bring the resident's bed in with the family is a feature of Atawhai. A nursing call button reassures the family that help is available immediately.
Maori Kaupapa Yes Please discuss your needs with the Manager.
Newsletter Yes Atawhai publishes a quarterly news letter for residents and families and a weekly e-Newsletter.
Policy for management of challenging behaviour Yes
Rural Setting Yes Close to Tardale shopping centre, Atawhai is situated in large, park-like grounds with beautiful gardens and trees.
Smoking Permitted Yes Smoking permitted in an allocated outside area.
Updated: 20 May 2021
Special Features
Special Features
Atawhai comprises of two hospital wings - Miller Wing and Berry Wing, with nurses providing professional, resident focused quality care.

It is home to 46 residents each with their own rooms. All rooms look out onto gardens or courtyards. There is a large lounge and dining room, and several smaller quiet rooms where friends and family can meet and spend time with residents and enjoy the sunshine and outlook.

Stimulating activities and recreational outings, along with regular contact with the wider community, play an important role in the wellbeing and quality of life of our residents.
Updated: 20 May 2021
Interests & Activities
Interests & Activities
We run an award winning activities programme designed to meet the needs of all our residents. It includes a diverse range of daily group and one to one activities as well as regular events and entertainment.

Monthly themed lunches, A La Carte restaurant evenings and Happy Hour always prove popular with residents and their families alike.

Regular activities including cooking and exercise classes, art and craft, Men’s club, housie, crosswords, knitting, sing-a-longs, choir, gardening, games, quizzes, indoor bowls and church services. In addition, we have visits from local schools and kindy children, artists and other community groups as well as bi weekly entertainment by local singers and musicians.

For those who like to venture out, we offer something for everyone, including fishing trips, gallery visits, shopping, outings to parks, cafés and the RSA or simply seat back and enjoy one of our weekly sightseeing tours around the beautiful Hawkes Bay.

Because everyone loves a bit of friendly competition, we take on some of the other homes in the area in bowling matches, quizzes and our version of Commonwealth Games.

Of course, families are a special part of our residents life’s and are always welcome and encouraged to join in. Whether it’s one of our special BBQ lunch outings by the beach, an outing to events or any one of our daily or weekly activities or events.

One on one walks, hand massage, pampering, reminiscing, music, chats, jigsaw, newspaper reading, pet therapy (canine friends) are some of the one to one activities we also offer.

Our lounges are equipped with Sky TV so you won't miss a rugby or cricket game!

With the local village being only 3 blocks away; local amenities, the library, shops, banks and the post office are all within a short walking distance.
Updated: 25 May 2021
Additional Information
Additional Information
Topic Details
Staffing qualifications and details Our experienced, professional staff team is complimented by physiotherapists, dietician, occupational therapist, pharmacists, podiatrist, hairdressers, counsellors, chaplain and a General Practitioner of your choice. Full after- hours care ensures full support for residents in all aspects of care.
Details about meals The Atawhai award winning kitchen team offer tasty, varied and nourishing meals from their seasonal menus. Special dietary needs can easily be accommodated. We also offer monthly themed lunches, restaurant evenings as well as cultural lunches. We focus on family and friends being able to join in any events. On their birthdays, residents and their guests of choice are treated to their favourite lunch or morning tea, all in a special setting.
Updated: 25 May 2021
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
Danish Yes
English Yes
Fijian Indian Yes
Filipino Yes
French Yes
Gujarati Yes
Hindi Yes
Maori - Te Reo Yes
Sign Language Yes
Updated: 25 May 2021
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Christian Yes
Inter denominational Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
The Church of Jesus Christ Latter-Day Saints Yes
Updated: 25 May 2021
Location Distance Details
Public Transport 0.01 Km Bus stop at front door
Shops 0.20 Km Full range of shops within walking distance at Taradale Shopping Centre
Mall 0.20 Km See Taradale Shopping Centre
Parks 0.20 Km Taradale Park with playground is near the library, shops and tennis courts. There toilet facilities as well
Library 0.20 Km Taradale Library within walking distance
Updated: 25 May 2021
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Care Association New Zealand Yes
National Certificate in Diversional Therapy Yes Our Diversional Therapist holds this qualification.
New Zealand Aged Care Association (NZACA) Yes Senior Management attend RCNZ Conferences each year
New Zealand Council of Christian Social Services (NZCCSS) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
Other details Yes The Oceania Group belong to Standards NZ and are fully certificated, complying with all NZ Health and Disability Sector Standards.
Care Association New Zealand New Zealand Aged Care Association (NZACA) Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 25 May 2021

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.